Comments on: How to Get a Refund for an iPhone App

By: Smuggy

Smuggy — Fri, 01 Mar 2013 16:14:47 +0000

Hey Jake, thanks for the internet and life advice.
Nice1.

By: 5 Improvements & Features the iOS App Store Badly Needs

5 Improvements & Features the iOS App Store Badly Needs — Tue, 26 Feb 2013 21:03:53 +0000

[...] buying every single Pokemon item on the Store, you’re either stuck with it or you have to go through an indirect process to basically beg for a return by using the “Report a Problem” feature. Not good. Yes, [...]

By: 5 Must-Have Links To Support Your iOS Users | Pro iOS DeveloperPro iOS Developer

Sat, 26 Jan 2013 19:10:41 +0000

[...] “How to Get a Refund from the Apple App Store” : If your app is selling for a low price, it can often be more economical to offer a refund to a user rather than try to solve their problem. This is especially true if it’s an issue that looks unfixable without a new release or will take a long time for you to reproduce. Users generally respond well to this gesture and are satisfied that you’ve acknowledged their issue and have taken action to compensate them. [...]

By: Jake Dew

Jake Dew — Thu, 17 Jan 2013 16:58:56 +0000

You make a point john, but I think it was rude to say it the way you did. You have trust in your son. Accidents happen, sonic the hedgehog is BEAST, and its only 2.99. Its not the end of the world.

By: DEMojica

DEMojica — Tue, 02 Oct 2012 22:37:35 +0000

It’s still doesn’t work. I’m about to sell my iPhone and iPad and get rid of everything Apple related. I been forced to “EAT” a dozen app’s that didn’t work as stated and couldn’t get a refund. The one that is about to become the last straw, is I downloaded the latest issue of Discover magazine and got charged $5.99 for the copy while I have a subscrition good until Sept of 2013 that I paid $19.99 for. Plus the taxes!!! Apple doesn’t care anymore, they could go to you know where!!!

By: tom

tom — Mon, 03 Sep 2012 17:13:59 +0000

This is what the article is about….

By: Nello

Nello — Sat, 28 Apr 2012 02:45:00 +0000

This doesn’t work any more. The “Report A Problem” feature in iTunes is thoroughly broken.

By: Disable Installation of Apps on iPhone, iPad, and iPod touch

Disable Installation of Apps on iPhone, iPad, and iPod touch — Wed, 15 Feb 2012 10:11:34 +0000

[...] kid-proofing feature before letting a youngster use an iPhone, iPad, or iPod touch to prevent any accidental charges or [...]

By: Jasem

Jasem — Tue, 13 Dec 2011 06:43:50 +0000

Before I buy you said that there is a translation of the Arabic language, but after the purchase I did not find the Arabic language
Thanx
Jasem

By: Michael Vilain

Michael Vilain — Mon, 22 Aug 2011 01:14:46 +0000

I wanted to try an upgrade to software I purchased twice from the same developer. The last time was less than 6 months ago when I bought a new machine. The ‘help’ contact link in the App Store has no way to contact the developer and he no longer answers the email from his old link. I complained to the Apple Store and they said they couldn’t help me. I threatened a small claims law suit which would cost Apple way more than the $9.99 the developer is asking and they gave me the ‘one time refund’. I complained further about this developer but his app is still in the App store (SoundConverter). They need to revisit this policy or people Apple will be in small claims court more and more. Or they won’t show up and I’d get a default judgement, show up with a moving van at Apple’s corporate headquarters with a TV film crew. It worked for one guy who sued a bank somewhere.

By: Want to Try Apple Software Before You Buy? Visit an Apple Store

Want to Try Apple Software Before You Buy? Visit an Apple Store — Sun, 21 Aug 2011 14:05:53 +0000

[...] hardware before buying. If you live near an Apple Store, why not? It beats trying to negotiate the App Store refund process, which doesn’t reimburse apps you just don’t like anyway. [...]

By: cheryl glover

cheryl glover — Tue, 26 Jul 2011 17:18:31 +0000

I was charged for two apps I did not receive and would like to be refunded what do I do. Thank you Cheryl Glover

By: How to Get a Refund for a Purchased iPhone App

How to Get a Refund for a Purchased iPhone App — Fri, 08 Apr 2011 13:12:14 +0000

[...] are valid claims for an app refund. In this way you can get a refund for a purchased iPhone app. [Via] [...]

By: SWhibley

SWhibley — Thu, 17 Mar 2011 10:56:17 +0000

This doesn’t work now… if you Report a Problem and say that the app is not working, they just say that it’s not their problem and direct you to the developer’s website. You can now no longer report a problem again on the same app so if the developer doesn’t help, you can’t complain to apple.

By: Mac App Store Prevents Accidental Purchases with an Order Confirmation

Mac App Store Prevents Accidental Purchases with an Order Confirmation — Tue, 08 Feb 2011 15:19:06 +0000

[...] is a nice addition and undoubtedly helps to eliminate refund requests, and maybe it’ll even make some people think twice before inadvertently buying an app [...]