Fix Safari Crashing on iPad and iOS
It’s worth mentioning that though we’re focusing on experiencing crashes with Safari in iOS on an iPad, these tips may also be helpful for iPod touch or iPhone as well.
Troubleshooting Tips for Safari Crashes on iPad & iOS
If the majority of crashes are centered around Safari, use these troubleshooting tips and see if the problem is resolved:
- Update to the latest version of iOS either manually, through iTunes, or using OTA
- Disable iCloud Bookmark Syncing: Tap on Settings > General > iCloud > switch Bookmark syncing to OFF
- Clear & Disable Autofill: Settings > Safari > Autofill > Clear All and then turn everything to “OFF”
- Clear Safari history and cookies: Tap on Settings > Safari > Clear History, Clear Cookies and Data
- Clear Safari stored data: Tap Settings > Safari > Advanced > Website Data > Remova All Website Data
Try using Safari again, for many users the above solutions help to prevent the crashing. If not, these secondary options may work as well:
- Disable iCloud Completely: Tap on Settings > General > iCloud > switch all to OFF
Performing a Clean iOS Install on iPad
This is the most drastic approach because it will remove all data from the iPad, and the key for this to work is to not restore from a backup. In other words, you will lose all data on the device and have to manually setup things like iMessage again and then re-download apps and content from the iOS App Store.
Update to the latest version of iOS before continuing, but you already did this in the first troubleshooting step though, right?
- Connect the iPad to a computer and launch iTunes
- Find the iPad in iTunes device list and click on the “Summary” tab
- Click on “Restore” under the Version section, and click “Don’t Back Up” when asked
- Let iTunes restore the iPad, this will wipe all content and reinstall iOS
- When finished, you will see the familiar ‘Connect to iTunes’ screen, do not restore from a backup, instead choose to “Set Up As New”
Note: Some Apple Store Geniuses are performing the clean install of iOS from DFU mode. You are welcome to try that, although after reading through several threads on Apple’s Discussion Boards it does not seem to make a difference whether the device is restored from DFU or not, it’s more important to avoid the prior backup as it may contain corrupted data causing the crashes.
If you continue to have issues, there’s a slim chance of a hardware problem and contacting Apple may be the best bet. It’s also possible there are some lingering bugs in versions of iOS that impact only the iPad, and a future update will resolve them whenever that is released.
Did this work for you? Is Safari still crashing and quitting randomly? Let us know if it worked, or if you have found another solution.