Comments on: How to Transfer Everything from Old iPhone to New iPhone 5 the Easy Way

By: Arlene Vella

Arlene Vella — Sat, 20 Apr 2013 17:39:31 +0000

I talked to apple support. They said music is not included in backups. I mean music that was not purchased via apple store. Like music grabbed from my own CDs. That tells me one thing. Apple did not figure out yet, what the concept of a backup is. I am packing my 2 brand new iPhone 5 devices and sending them back. See, Apple wants me to manually handpick 1000 songs out of my 20 000 song library again. That’s what I call pathetic.

By: tango

tango — Sun, 07 Apr 2013 18:11:15 +0000

My old iPhone is of course on iOs5. The new one will normally be on iOs6.
Does that make a problem ?
Do I have to update my old iPhone to iOs 6 before doing the save / restore ??

By: Jacki

Jacki — Sat, 06 Apr 2013 03:07:48 +0000

I have a back up and it comes up in devices but i cant put it on my phone please help me?

By: metoo

metoo — Fri, 15 Mar 2013 05:40:13 +0000

I don’t understand why Apple has to make a simple task So difficult. This guide only works if you have “transferred purchases” first, then make a backup

Then finally restore to your new iPhone.

The Apple “It just works” slogan absolutely just DOES NOT work for me, actually it never has from many many previous attempts to migrate from iPhon3 to 4 and now to 5

Why we have to transfer our purchases is a complete mystery to me.. By design a back up and restore makes a backup and restores the full contents, nothing’s perfect i guess..?

By: Adam Kavanagh

Adam Kavanagh — Thu, 14 Mar 2013 12:17:53 +0000

Hi, I am having a similar problem, I have backed up my old iphone to itunes and icloud, I then try to set up my new iphone and restore the last backup. The restore dates back to March 2012. I have followed the process three times with the same results (Einstein’s definition of madness, I know!!!).

Can anyone help?

By: Jessica

Jessica — Sun, 10 Mar 2013 07:18:50 +0000

So I have recently upgraded from the iPhone 4 to the iPhone 5 and since I have been away from my laptop for more than 5 weeks, I have not been able to back up all my old apps, pictures, music, etc. into my new phone. Being this, with the time being away I just couldn’t NOT use my iPhone 5 and so I did, and being this I had a bunch of new photos, notes, apps, etc. Now that I have restored my iPhone 4 info into my new phone, I’m going crazy because I lost everything I already had on my new phone!!!! I don’t know what to do! I want all my old stuff with my new stuff together. Is there any way to get it back or no?

By: Important

Important — Fri, 08 Mar 2013 19:20:52 +0000

What asks for a password? If the iPhone asks for a password, enter your iPhone password. If the App Store, iCloud, or iTunes asks for a password, enter the Apple ID password

By: Sylvia

Sylvia — Fri, 08 Mar 2013 18:07:31 +0000

I followed all of the steps but it keeps asking me for a password. I have tried every password imaginable and it won’t take any. What do I do now?

By: Laura

Laura — Fri, 08 Mar 2013 13:10:11 +0000

Hi,

I just bought a new iphone 5 today. I backed up my 3Gs in itunes and then connected the new iphone 5. I went to hit restore from my old 3GS phone but it refused to let me, saying software on the phone was too old. I then updated to ios 6.1 on the 3GS and updated the software on the new iphone 5.

It then told me that I’d need to register the iphone 5 as a new phone in itunes and then manually restore. Does anyone know how to do this? I have a new iphone 5 with nothing on it. No contacts, no music, no calendar, no nothing!

Can anyone help? I can’t seem to find an answer when I google – and short of taking my laptop and both phones to an apple store tomorrow morning, I don’t know what to do!

Cheers, Laura.

By: Jim Houghton

Jim Houghton — Fri, 22 Feb 2013 23:25:53 +0000

I don’t understand. I just bought a new iPhone 5, backed up my old iPhone 4 to the Cloud AND to my computer, and restoring the backup to the new iPhone gives me nothing. My contacts, maybe, but no apps, no configurations, nothing. What am I doing wrong?

By: Megan

Megan — Thu, 07 Feb 2013 18:11:31 +0000

I thought if you did a backup on any iTunes and then did a restore on the new phone it would work? Thanks.

By: Matt

Matt — Thu, 07 Feb 2013 18:06:22 +0000

You have to use your old backups, whether they are from iCloud or iTunes, but without your original iPhone backups you won’t be able to bring everything over since it has nothing to read from.

If your laptop is what you originally backed up the iPhone 3GS to, use that backup to restore the iPhone 5.

By: Megan

Megan — Thu, 07 Feb 2013 18:02:27 +0000

This did not work for me at all. I had to create a new iTunes on my work computer since I did not have my laptop. Does that matter? None of my pictures, contacts or apps are showing up. I did the factory restore and everything.

I am going from a 3Gs to a 5.

By: Walter

Walter — Tue, 05 Feb 2013 10:20:06 +0000

Hey Marco!
Have you tried Image Capture Aplication?
Just “wire connect” your new iPhone (the one containing the photos you don’t wanna loose) to any Mac, and then navigate to Applications/Image Capture…
You will figure out the rest!

Hope this helps!

By: Erin

Erin — Tue, 05 Feb 2013 00:10:47 +0000

I backed up my old iphone 5 but when i was setting up my new iphone 5, i clicked set up as individual phone, now it won’t let me get any of my pictures from itunes from my old phone, is there anything i can do?