Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Delete Apps from iPhone X and 3D Touch iPhone Models

Mar 12, 2018 - 9 Comments
How to delete apps on iPhone X and 3D Touch iPhone models

Removing apps from an iPhone or iPad has always been an easy endeavor, and you can easily uninstall any iOS app from a device in just seconds. Of course iPhone X and 3D Touch iPhone models can still quickly delete apps from the home screen too, but because of some hardware features of those devices, … Read More

How to Fix an Unresponsive iPhone X Screen

Mar 2, 2018 - 18 Comments
How to fix an unresponsive iPhone X screen

Rarely, owners of an iPhone X may discover their screen is unresponsive seemingly at random, where swipes and taps on the screen are either not registered at all, or they have a severe lag and there’s a notable delay before the touch interaction completes. Swipes and gestures suddenly have a huge lag, and taps on … Read More

Copy Paste Not Working on Mac? Here’s How to Fix a Stuck Clipboard

Feb 2, 2018 - 28 Comments
How to fix a stuck Mac clipboard

Using copy and paste is a routine part of most peoples Mac workflow, so if suddenly the Copy and Paste feature stops working or the clipboard appears stuck, you can imagine why that’s annoying. Don’t stress out, most issues with nonfunctional clipboards and copy and paste on the Mac can be resolved with a series … Read More

iPhone or iPad Capitalizing Random Words? Try This Workaround

Jan 30, 2018 - 17 Comments
iOS randomly capitalizes words on iPad and iPhone sometimes

Many users with iOS 11 are noticing that their iPad and iPhone will randomly capitalize words that were typed in the middle of sentences. For example, a sentence May look Like This with Randomly capitalized Words for No apparent reason, requiring Many manual Corrections Of what you have Typed. The random capitalization issue has been … Read More

How to Enter DFU Mode on iPhone X, iPhone 8, & iPhone 8 Plus

Jan 28, 2018 - 1 Comment
How to Enter DFU Mode on iPhone X and iPhone 8

Rarely, iPhone users need to enter DFU mode to initiate a low-level device restore with the help of a computer and iTunes. Entering DFU mode on iPhone X, iPhone 8, and iPhone 8 Plus is different than getting into DFU mode on earlier iPhone models, so if you’re an owner of one of these devices … Read More

How to Check if iPhone is New, Refurbished, or Replacement

Jan 27, 2018 - 10 Comments
How to check if iPhone is new or refurbished

If you’re buying a used iPhone or repairing an iPhone, you may wonder if you can find out if the iPhone was bought as new, is a refurbished model, or is a replacement device provided by Apple via a service request. Wonder no more, you can use an interesting device model identifier trick to discover … Read More

How to Force Quit Multiple Mac Apps Simultaneously

Jan 25, 2018 - 3 Comments
How to force quit multiple Mac apps concurrently

You probably know the various different methods for how to force quit apps on the Mac by now, but a lesser known capability is that Mac OS allows you to force quit multiple apps at the same time. This can be a great trick when troubleshooting, as well as a just a nice way to … Read More

How to Fix Night Shift Stuck Enabled in Mac OS

Jan 3, 2018 - 4 Comments
Night Shift Stuck enabled on Mac

Is your Mac screen looking strangely orange from Night Shift being stuck on, even during daylight hours when Night Shift should be off? It may be rare and it’s not clear what causes Night Shift to sometimes get stuck enabled on a Mac, but when it does happen it’s pretty obvious because the screen colors … Read More

How to Disable Apple Pay Lock Screen Access on iPhone X by Side Button Presses

Dec 30, 2017 - 1 Comment
Turn Off Apple Pay Side Button Access on iPhone X to stop Apple Pay showing up on lock screen

Ever picked up iPhone X and found Apple Pay credit cards on screen? Or have you pulled iPhone X out of a pocket or bag and discovered that Apple Pay is open on the lock screen? This is from a new Apple Pay access feature that iPhone X enables by default, which allows the devices … Read More

Stopping the PTPCamera Process on a Mac from Hogging CPU

Dec 23, 2017 - 1 Comment
PTPCamera Process Gone Wild on Mac hogging CPU

Some Mac users running older versions of MacOS system software may notice that after they plug an iPhone or a camera into their Mac, the computer starts running slower and, if it has a battery, the battery drains faster. Upon closer inspection with Activity Monitor on the impacted Mac, you might notice that a process … Read More

Apple Keyboard Light Blinking Twice and Won’t Reconnect to Mac? Here’s the Fix

Dec 11, 2017 - 3 Comments

The Apple Keyboard light blinks twice when the keyboard is ready to be paired via Bluetooth with a Mac or another device, indicating it is ready to be setup. In other words, if you just got a brand new Apple Keyboard then the light will blink when turned on, and you need to pair it … Read More

iPad Says “Not Charging” When Plugged Into Computer? Here’s The Fix

Dec 9, 2017 - 12 Comments
Check for port obstructions on iPad which can prevent charging

You may have noticed that iPad can be charged not only with the included iPad charger, but also by using an iPhone charger, or by connecting an iPad to a computer via USB cable to charge. While all of these methods will charge an iPad battery, though some slower than others, sometimes you may encounter … Read More

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