Many users have a love or hate relationship with iTunes, which is required to sync an iPhone, iPad, or iPod touch to a Mac or PC (presumably an Apple Watch too). When iTunes syncing works as intended, that’s fantastic, but sometimes things don’t work out that way. iTunes 12 in particular appears to have some … Read More
Some users who have updated to iOS 8.2 have discovered the Safari web browser no longer works as it should on their iPhone or iPad. There seems to be a few variations of Safari issues with iOS 8.2, but typically the problems manifest as an inability for Safari to launch or stay open, Safari becoming … Read More
Using FileVault full disk encryption is one of the better ways to protect your Mac and personal documents from prying eyes and password resets, but if you’re troubleshooting a Mac with FileVault, either your own or someone else’s, it’s kind of annoying to have another layer of passwords necessary to enter before you’ll be able … Read More
A notable amount of Mac users have discovered that a random OS X password popup window can appear from iCloud, FaceTime, or Messages, any of each asking for the respective iCloud password. The random password request is very non-specific and just has the logo, “iCloud Password – Please enter your password for email@address” with options … Read More
Rarely, an iPhone, iPad, or iPod touch will become completely unresponsive and errant, leading to what amounts to a frozen device that just won’t do anything. The most obvious indicator of this is when something on screen just cease up completely and the touch screen becomes unresponsive to all input, and clicking on any of … Read More
A few Mac users that update to OS X Yosemite discover their sound and audio output has ceased to work, leading to a completely mute Mac that does not respond to the volume keys. Fortunately, the mysterious missing sound output issue is incredibly simple to fix, and there is nothing actually wrong with the Mac.
On some rare occasions when trying to copy files, Mac users may encounter “error code -36″, which completely halts the copy or move process in the OS X Finder. The full error is usually read as “The Finder can’t complete the operation because some data in “FileName” can’t be read or written. (Error code -36)”. … Read More
Have you ever had the experience where an iPhone is suddenly not ringing on incoming calls, or making any sounds when a new message arrives? The mute button isn’t turned on, so what on earth is going on, right? This is surprisingly common experience for those who are more novice iPhone users, and after troubleshooting … Read More
Apple is offering to repair certain malfunctioning MacBook Pro models sold between February 2011 and December 2013. The impacted MacBook Pro models exhibit unusual graphics behavior, including distorted screen images, outright screen failures, and even sometimes unexpected system reboots.
Though most advanced Mac users will find it easiest to enable root with Directory Utility from the GUI of OS X, another option is to turn to the command line. No, we’re not talking about using sudo or su, we’re talking about enabling the actual root user account, which can be appropriate for some complex … Read More
One of the most frustrating issues that has impacted some users of OS X Yosemite are persistent wireless networking difficulties. Apple has released multiple updates to OS X aimed at addressing the problem, but for some Mac users, they either offer no help, or even worse, may add new trouble for wi-fi connections. We have … Read More
Rarely, when you plug an iPhone or iPad into a particular Lightning charger cable you’ll see a pop-up or lock screen message on the device that says something to the effect of “This cable is not certified and may not work reliably”. This usually prevents the lightning cable from charging the device as well. Though … Read More