Troubleshooting

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Apple iPhone 5 Battery Replacement Program Will Replace Faulty Batteries for Free

Aug 23, 2014 - 10 Comments
iPhone battery image

If your iPhone 5 battery suddenly shuts itself off, experiences shorter battery life than expected, or needs to be charged seemingly constantly, it may be a result of a battery issue that impacts some iPhone 5 devices, and Apple will now fix the issue for free.

See a Blank Red Dot on the Phone Icon? It’s Your iPhone Voicemail, Here’s the Fix

Aug 23, 2014 - 3 Comments
Voicemail on iPhone

If you’ve recently made a change to your iPhone service or SIM card, you may notice a mysterious red blank dot on the “Phone” app of the iPhone home screen. Typically that little blank red dot means you have voicemail, but the iPhone can’t retrieve it, and it usually occurs in one of the following … Read More

Stop the Twitter for Mac Image Cache Folder from Growing Huge

Aug 22, 2014 - 13 Comments
Twitter for Mac image cache bloat crud

The Twitter for Mac client has a peculiar feature (bug?) which causes the app image cache to grow endlessly and without limitation. That means the Twitter image cache folder can easily become several gigabytes in size unbeknownst to the end user, and those cache files are also stored in virtual memory, which can cause unnecessary … Read More

What to do with Frayed Lightning Cables?

Aug 22, 2014 - 30 Comments
iPhone cable frayed with electrical tape

How many iPhone and iPad owners wind up having a frayed USB lightning adapter with wires visible or protruding from the cable? One of my own Lightning cables ended up a frayed disaster after less than a year of being always plugged into a MacBook, and only used on a desk – not exactly demanding … Read More

Fixing App Store “Could Not Complete Purchase : Unknown Error” Messages

Aug 13, 2014 - Leave a Comment
iTunes Terms And Conditions

Typically you can download anything from the Mac App Store without incident, that’s the way things are supposed to work. Sometimes things aren’t so hunky-dory, and one of the more peculiar errors from the App Store is the incredibly vague “We could not complete your purchase – Unknown Error” message.

Mac Mail Keeps Asking to Enter Password? Here’s How to Fix That

Aug 10, 2014 - 13 Comments
Mail Mail app asks to enter password

When you set up a new Mail account in Mac OS X, you typically enter the service provider, email address, and the email accounts password once, then everything just works, right? Well, generally, but sometimes things aren’t so simple, and a frustrating issue that some users encounter is Mail app repeatedly asking for their password, … Read More

How to Restart iPhone / iPad Without Using Power Button & Home Button

Aug 7, 2014 - Leave a Comment
Broken iPhone Power Button

Ever needed to reboot an iPhone, iPad, or iPod touch that doesn’t have a functioning power button or a Home button? It’s tricky if not impossible, right? Even with the Assistive Touch on-screen buttons and variety of workarounds for a failed power button, rebooting an iOS device without working hardware buttons is a challenge, but … Read More

Why You Should Always Use the Free AppleCare Repair Service

Aug 6, 2014 - 11 Comments
AppleCare Repair Summary for iPhone

From time to time, Apple will offer free out-of-warranty repair services for devices and hardware that are determined to be dysfunctional or defective. For example, many users experienced the failure of their iPhone 5 lock / power button, and Apple later determined that some of the devices manufactured were susceptive to power button failure, thus … Read More

Fixing Odd Mac Mouse or Trackpad Behaviors & Random Clicks

Aug 1, 2014 - 4 Comments
Apple Magic Mouse and Magic Trackpad weird behavior resolutions

The mouse and trackpad are pretty essential to desktop Mac users, so if the input devices start acting up with mystery clicks, clicks not registering, erratic motions, and other weird behavior, you have good reason to be frustrated.

Stuck in Yosemite with OS X Installer Drive and a Missing OS X Mavericks Partition? Here’s the Fix

Jul 31, 2014 - 1 Comment
Select Mavericks partition from OS X Yosemite to return back at boot

Some Mac users who partitioned their Macs to dual boot between the beta OS X Yosemite builds and stable OS X Mavericks releases have discovered a disconcerting issue; their Mavericks partition seems to have vanished and been replaced by an “OS X Installer” partition, forcing them to be stuck in OS X Yosemite. The obvious … Read More

Advanced Mac OS X Diagnostics & Troubleshooting with sysdiagnose

Jul 29, 2014 - 6 Comments
sysdiagnose advanced Mac diagnostics in OS X

Mac users who are dealing with particularly complex or troublesome issues with OS X can turn to an advanced diagnostics tool available from the command line in Mac OS X. The tool, called sysdiagnose, offers detailed technical analysis and reports of a huge variety of components of OS X and the Mac hardware, making it … Read More

Don’t Like Something in OS X Yosemite? Let Apple Know with Feedback Assistant

Jul 28, 2014 - 22 Comments
OS X Yosemite logo

Now that OS X Yosemite is in open public beta and generating considerable interest from Mac users, a fair amount of complaints or frustrations have surfaced both in our comments and around the web on forums. Whether it’s a pestering bug, a beloved feature that has gone missing or that was tweaked in Yosemite, something … Read More

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