Unable to Accept iCloud Terms & Conditions or Dismiss the Pop-up? Here’s the Fix
A strange bug is impacting some iPhone, iPad, and Mac users, where they are presented with new “iCloud Terms & Conditions” to accept, but they are not able to accept them. On a Mac this is particularly annoying because the iCloud Terms & Conditions popup and screen will continuously bother you, but it’s equally annoying on iPhone, iPad, and apparently even on Apple Vision Pro too. For some, they attempt to accept the iCloud Terms and they see an error message stating “Cannot Complete Action. This action cannot be completed at this time.”
By not being able to accept and dismiss the iCloud Terms & Conditions, you’re not able to use most iCloud features, including access to Notes, Photos, Reminders, and many other features in the MacOS and iOS ecosystem that depends on iCloud, and therefore depends on being able to accept the iCloud Terms & Conditions.
If you’re experiencing problems accepting iCloud Terms and Conditions and the popups and alerts will not go away, read along to fix this problem.
How to Accept Stuck iCloud Terms and Conditions When It’s Stuck
The trick to accepting the stuck iCloud Terms and Conditions is to update the operating system and install any available system software updates onto your devices.
- For Mac, go to Apple menu > System Settings > General > Software Update, and then install any available system software updates
- For iPhone and iPad, go to Settings > General > Software Update, and install any available system software updates
- Update all of your devices, after the updates are installed you should be able to accept the iCloud Terms
If you have a Mac that is stuck on the update screen and it can not be accepted, first install the updates to MacOS. Some Mac users have found they also have to update their iPhone or iPad as well, then reboot the Mac, and then the iCloud Terms will dismiss as intended.
This issue seems to come and go whenever new iCloud Terms & Conditions are made available, which are such a thrilling read you should grab a cup of coffee and curl up by the fire to read them in all their splendor and glory.
It’s not clear how many people are impacted by this issue, but it has been raised across forums and Apple’s discussions multiple times, causing enough of a fuss for Apple to issue a support article on the subject.
