Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Change Refresh Rate on Mac Displays

Mar 29, 2020 - 1 Comment
How to change the refresh rate on external Mac display

Changing the refresh rate of a display can be needed by some Mac users, particularly if they work with movie files and video editing. Generally speaking, most users should keep their displays set to the default refresh rate for their particular screen, but if you need to adjust refresh rate you’ll find it’s simple to … Read More

How to Disable Netflix AutoPlaying Previews & Trailers

Mar 19, 2020 - 3 Comments
How to disable Netflix preview autoplay

Would you like to turn off Netflix autoplay of previews and trailers? It’s fairly simple to disable preview autoplaying, and you can always reenable it again should you change your mind. As you likely have noticed by now, Netflix automatically plays previews and trailers of shows and movies as you browse around. Some users may … Read More

How to Delete iPhone & iPad Backups from MacOS Catalina with Finder

Mar 18, 2020 - 1 Comment
Click manage backups

Need to clear up some disk space or get rid of some old iPhone or iPad backups on a Mac? With the latest versions of MacOS, managing iOS and iPadOS device backups is done entirely in Finder, including deleting and removing device backups.

How to Clear Cache on iPhone & iPad Safari

Mar 17, 2020 - 16 Comments
How to clear cache in Safari on iPhone & iPad

Caches can take up storage space on iPhone and iPad, and if you spend a lot of time using Safari on iPhone, iPad, or iPod touch, you may discover that caches have accrued considerably over time and wish to clear them out. Additionally, systems administrators, web developers, web designers, and other web workers and IT … Read More

How to Remove Apps from iPad & iPhone the Fastest Way in iPadOS & iOS

Mar 15, 2020 - Leave a Comment
How to remove apps from iPadOS and iOS quickly by menu

Want to quickly remove an app and uninstall it from your iPhone or iPad? There’s a faster contextual menu-based way to delete apps from iPhone and iPad, and it’s available to any user who has a device running the latest releases of system software at versions iOS 13.3 or iPadOS 13.3 or later. You may … Read More

How to Restore Lost Safari Bookmarks with iCloud

Mar 13, 2020 - Leave a Comment
How to Restore Lost Safari Bookmarks with iCloud

Have you deleted or lost Safari bookmarks from iPhone, iPad, or Mac somehow? If so you can use a procedure we’ll outline here to restore and recover lost Safari bookmarks back to your device.

How to Disable Launchpad on Mac

Feb 20, 2020 - 11 Comments
How to turn off Launchpad on Mac

Interested in disabling Launchpad on Mac? If you want to turn off the Launchpad for whatever reason or to stop accidentally opening Launchpad in MacOS, you can turn the feature off completely. For some quick background, Launchpad is a feature in MacOS that reveals a screen of app icons, sort of reminiscent to the appearance … Read More

How to Recover Lost or Deleted iCloud Drive Files or Documents

Feb 18, 2020 - 10 Comments
How to Recover Lost iCloud Drive Documents & Files

Worried you might have lost iCloud Drive documents or files? Or perhaps you’re wondering if you can recover a deleted file or document from iCloud Drive? Don’t panic, you can probably restore and recover those files from iCloud Drive using the procedure we’ll discuss here. Files, documents and other data that we constantly use for … Read More

How to Enable Flash Player on Chrome

Feb 17, 2020 - 3 Comments
How to Enable Chrome in MacOS

You may have noticed that though Google Chrome offers native support for the Flash player plugin, but it’s now disabled by default within the browser. Thus if you want to use Flash on Chrome, you must enable Flash Player manually through the Chrome settings. This tutorial will show you how to enable Flash Player on … Read More

Contacts Showing as Numbers Only on iPhone? Here’s the Fix for Not Showing Contact Names!

Feb 9, 2020 - 6 Comments
Fix contacts names missing on iPhone

A frustrating situation can occur where seemingly at random your contacts names are not showing on iPhone, instead only displaying the numbers. When this happens, when you launch Phone app to make or receive a call, you will only see a phone number rather than the contact name, and likewise Messages shows only contact numbers … Read More

iMessage Not Working on Mac? How to Fix & Troubleshoot Messages in MacOS

Feb 4, 2020 - 1 Comment
How to Fix iMessage Not Working on Mac

The Messages app on Mac allows you to send iMessages easily to and from the computer to any other iPhone, iPad, Mac, or iPod touch that is also using the iMessage protocol. Messages usually works just fine, but sometimes there can be issues encountered that prevent the iMessage feature from working in MacOS. Usually this … Read More

How to Delete All Email on iPhone & iPad with iOS 13

Jan 29, 2020 - 5 Comments
How to delete all emails from iPhone or iPad

Want to delete all emails from iPhone or iPad? You can easily remove every email from the Mail app on any iPhone or iPad with the latest versions of iOS and iPadOS, and the process is the same on all iPhone, iPad, and iPod touch models. This tutorial will walk through how to delete all … Read More

How to Restore Lost Contacts from iPhone with iCloud

Jan 27, 2020 - 3 Comments
How to Restore Lost Contacts from iCloud

Worried about lost contacts from iPhone, iPad, or Mac? If you are looking to recover and restore lost contacts, the instructions here will help walk you through the process by using iCloud to recoup contact information that has gone missing from a device. Contacts are extremely important to stay in touch with your friends, family … Read More

How to Stop iPad from Getting iPhone Messages

Jan 16, 2020 - 4 Comments
How to Stop iPad Getting iPhone Messages

Ever wondered why your iPad is getting text messages from your iPhone? And have you ever wondered how to stop the iPad from getting iPhone messages? This article will show you how to disable the feature that allows all iPhone messages to be shared and received to an iPad.

How to Find AirPods Serial Number (& AirPods Pro)

Jan 7, 2020 - Leave a Comment
AirPods in case

Need to find the serial number of AirPods or AirPods Pro? Perhaps you want to check the warranty status of AirPods, you’re going to use an AppleCare service claim, you need their serial number for insurance purposes, or for any other number of reasons that you may need the unique serial number for AirPods. There … Read More

How to Use Recovery Mode on iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Dec 23, 2019 - Leave a Comment
How to use Recovery Mode on iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Recovery Mode can be initiated on iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max as a means of troubleshooting some particularly challenging problems with the device. Typically Recovery Mode is only needed in rare occasions, like when the iPhone 11 or iPhone 11 Pro is stuck on  Apple logo during boot, or … Read More

How to Force Restart iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Dec 22, 2019 - Leave a Comment
How to force restart iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Force restarting an iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max may be necessary as a troubleshooting measure sometimes. Usually you’d only need to force restart iPhone 11 / iPhone 11 Pro if the device becomes unresponsive or otherwise unusable for some reason, like an app has frozen or the system software itself … Read More

How to Turn Off iPhone 11 & iPhone 11 Pro

Dec 21, 2019 - 9 Comments
How to Turn Off iPhone 11 and iPhone 11 Pro

Wondering how to turn off iPhone 11 or iPhone 11 Pro? You might expect that by holding down the Power button it would allow you to turn off iPhone 11 Pro, iPhone 11, and iPhone 11 Pro Max and then power down the device, but that actually just activates Siri. Instead, if you wish to … Read More

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