Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Factory Reset Mac (MacOS Sonoma & Ventura)

May 16, 2024 - 4 Comments
Factory resetting a Mac begins in System Settings

If you are going to sell, return, or give away a Mac, you almost certainly want to factory reset the computer first. Performing a factory reset on a Mac will erase all data on the Mac, and return it to a clean slate as if the computer were brand new, without any data or personal … Read More

How to Fix the Apple Watch Squiggly Line Screen

May 8, 2024 - Leave a Comment
Fix the Apple Watch squiggly line screen with a lightning bolt

Apple Watch users may occasionally see a black screen with a squiggly line that looks like a charging cable and lightning bolt, and when this screen is active you will find Apple Watch is not usable. You may run into this screen after an Apple Watch has not been in use for a while, and … Read More

What Does the Number Badge Mean on Microsoft Edge Icon?

May 5, 2024 - 4 Comments
Mysterious badge number on Edge icon in MacOS Dock

Using Microsoft Edge as the default browser on MacOS has been a mostly positive experience, for speed, utility, access to GPT-4, and other neat features. But it’s also not without some degree of confusion, like wondering what on earth the number badge icon on the Edge icon in the Mac Dock means. One key component … Read More

How to Hide iPhone Keyboard When It’s Covering Buttons & Won’t Go Away

May 1, 2024 - 1 Comment
How to fix a stuck iPhone keyboard

Some iPhone users may find that the onscreen keyboard occasionally gets stuck on screen and covers buttons or other elements on the the screen, preventing interaction with the iPhone and preventing the dismissal of the iPhone keyboard. This can happen for a variety of reasons, whether in Messages, Whatsapp, Instagram, FaceBook, Mail, and basically any … Read More

What’s a PXM File & How Do You Open It?

Apr 27, 2024 - 2 Comments
A PXM file as seen on a Mac

File types and file formats can be a bit of a mystery, especially when you stumble into a file that you don’t necessarily recognize. One such case that you may come across is a file that has a .pxm file extension, and if you haven’t heard of a PXM file before you understandably might be … Read More

Fixing Apple Watch False Touch & Ghost Touch Issues

Apr 26, 2024 - Leave a Comment
Fix the false touch issue on Apple Watch

Some Apple Watch users have experienced a situation where their Apple Watch seems to respond to phantom touches, which some users have come to call ghost touches. These false touches can happen in a variety of different situations, from the Apple Watch simply being on your wrist and doing nothing out of the ordinary, to … Read More

How to Uninstall Apps on MacOS Sonoma & Ventura via System Settings

Apr 23, 2024 - 10 Comments
Uninstalling additional apps in MacOS System Settings is easy

Uninstalling and removing apps is a necessary task on any computer, and the Mac is no exception. One of the benefits of MacOS is that it makes uninstalling applications pretty easy, and there are several ways to go about participating in the removal of apps from your Mac computer. One of the handiest ways to … Read More

Fix a Repeating “Trust This Computer” Alert on iPhone & iPad

Apr 1, 2024 - 6 Comments
Trust This Computer alert on iPhone or iPad when connecting to a computer

When you connect an iPhone or iPad to a Mac or Windows PC, you will see a request on the device to “Trust this computer?” with an option to ‘Trust’ or “Don’t Trust’. This is a security feature that is part of iOS and iPadOS to ensure that you approve of a device connection to … Read More

Fix “warning: unable to access /Users/Name/.config/git/attributes Permission Denied” Errors

Mar 30, 2024 - Leave a Comment
See permissions of the git config directory which is the cause of the error message

If you’re at the command line and perhaps interacting with Homebrew, Git, or similar, you may run into an error message that says something like the following “warning: unable to access /Users/Name/.config/git/attributes” : Permission denied”. This error message sounds more alarming than it is in most cases, but regardless, you likely want to fix the … Read More

How to Fix the Apple Watch Squiggly Charging Cable Screen

Mar 29, 2024 - 1 Comment
Fix the Apple Watch squiggly line screen with a lightning bolt

If you have an Apple Watch, or you just bought an Apple Watch, you may occasionally run into a situation where the Apple Watch displays a squiggly line charging cable on the screen, sometimes with a little lightning bolt icon as well. Some people have even referred to this screen as the ‘green snake screen’ … Read More

NewsToday2: What it is & How to Disable NewsToday2 on Mac

Mar 27, 2024 - 3 Comments
Kill the NewsToday2 process on Mac

Some Mac users have discovered a process named “NewsToday2” running on their Mac, typically found after they’ve noticed a slowdown on their machine, or if they’re browsing through active processes running in MacOS. We’re going to dive into the NewsToday2 process in MacOS, discuss what it is, and show you how to stop it from … Read More

Why Did My iPhone Alarm Stop Automatically & Turn Itself Off?

Mar 18, 2024 - 2 Comments
The iPhone alarm clock will turn itself off automatically after 15 minutes

If you use your iPhone as an alarm clock, as many iPhone owners do, you may have discovered that if the iPhone alarm is sounding and ringing continuously on it’s own, eventually the iPhone alarm turns itself off automatically. While this may be confusing if you’re used to old analog alarm clocks that will ring … Read More

What is fileproviderd on Mac & Why Does it Use High CPU?

Mar 16, 2024 - Leave a Comment
The fileprovidered process on Mac

A process named fileproviderd may be discovered by some Mac users, usually seen in Activity Monitor when someone has discovered that their Mac feels like it’s running slower than usual. There, fileproviverd may be using high amounts of CPU, and by using heavy system resources, the Mac slows down.

How to Find Universal Control Settings on MacOS Sonoma & Ventura?

Mar 15, 2024 - 3 Comments
Universal Control settings as found in System Settings

Universal Control is one of the most useful features available for Mac users who have multiple Macs and iPads that they’d like to control with a single mouse and keyboard, it works really well and offers a great experience once it’s setup and working. But, like so many other recent changes to the Mac that … Read More

USB Hub & External Monitors Not Working After MacOS Sonoma 14.4 Update for Some Mac Users

Mar 13, 2024 - 7 Comments
USB hubs are not working for some Mac users after updating to the latest Sonoma release

Some Mac users are discovering that USB-C hubs and external monitors are no longer working with their Mac after updating to macOS Sonoma 14.4. This issue can apparently impact anything connected to the USB Hub as well, leaving the USB hub devices undetected by the Mac, including keyboards, mice, external displays, SD card readers, cameras, … Read More

Fix WeatherWidget Using Heavy CPU & Slowing a Mac

Mar 10, 2024 - Leave a Comment
Terminate the WeatherWidget process to restore CPU behavior

WeatherWidget is a process you may encounter on a Mac when looking through Activity Monitor or a system stats app, a task that many advanced Mac users find themselves doing if they notice their Mac performance is slowing down. The reason, of course, is that Activity Monitor (or similar) will show you what processes are … Read More

Fix iPad Temperature Warning: iPad needs to cool down before you can use it

Feb 29, 2024 - Leave a Comment
Fix iPad Temperature warning - iPad needs to cool down before you can use it

iPad may display a warning message on the screen if it gets too hot, becoming unusable until the iPad cools down again. This happens if the iPad is overheating, and there are various reasons this can happen. The specific message on screen is “Temperature – iPad needs to cool down before you can use it.” … Read More

How to Fix “Your system has run out of application memory” on Mac

Feb 28, 2024 - 5 Comments
Mac error Your system has run out of application memory

Rarely, a Mac can experience a memory leak which causes MacOS to run out of memory. When this happens, it’s fairly obvious because not only does the Mac become unresponsive, but you see an error message on the screen that says “Your system has run out of application memory. To avoid problems with your computer, … Read More

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