Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Downgrade iOS 14 / iPadOS 14 to iOS 13.7 / iPadOS 13.7

Sep 19, 2020 - 3 Comments
Downgrade iOS 14 to iOS 13 and iPadOS 14 to iPadOS 13.7

Some iPhone and iPad users may have updated to iOS 14 or iPadOS 14 but then determined the latest software update is not compatible with their current workflow. This is typically due to app problems, app incompatibilities, or some other deal-breaking issue that makes using iOS 14 or iPadOS 14 impossible, at least until a … Read More

How to Fix an iOS 14 Update Bricked iPhone or iPad

Sep 19, 2020 - 1 Comment
How to Fix an iOS Update Bricked iPhone or iPad

Is your iPhone stuck on the Apple logo screen after attempting to update iOS to the latest version? Or maybe you see the ‘connect to computer’ screen on the device? If considerable time has passed and the device is stuck on the  Apple logo or connect to computer splash screen, there’s a fair chance … Read More

How to Leave iOS 14 Beta & iPadOS 14 Beta

Sep 18, 2020 - Leave a Comment
How to Leave iOS 14 Beta & iPadOS 14 Beta

Did you participate in the iOS 14 and iPadOS 14 public beta to try out Apple’s major software update early? Well, now that the final stable versions of iOS 14 and iPadOS 14 are available to the general public, you may not be interested in receiving beta versions of system software anymore.

How to Fix iOS 14 & iPadOS 14 Wi-Fi Problems

Sep 18, 2020 - 9 Comments
Fix iOS 14 and iPadOS 14 Wi-Fi Problems

Some iPhone and iPad users have updated to iOS 14 and iPadOS 14 and discovered wi-fi issues that did not exist before the update, whether it’s that a wireless network suddenly doesn’t work, or the connection is dropping, abnormally slow, or some other wi-fi difficulty. Considering that nearly everything relies on the internet these days, … Read More

How to Reset SMC on New iMac, Mac Mini, iMac Pro, & Mac Pro with T2 Chip

Sep 14, 2020 - 3 Comments

Resetting the SMC on new model iMac, iMac Pro, Mac mini, and Mac Pro desktop Macs have a T2 security chip is a different procedure than on earlier models of the same hardware. SMC, which stands for System Management Controller, handles a variety of hardware functions on the Mac, including power, fan operation, some ports, … Read More

Fix “Device Attached to The System is Not Functioning” Error on Windows PC with iPhone or iPad

Sep 13, 2020 - 1 Comment
Fix Device Attached to The System is Not Functioning Error on Windows PC

Some Windows 10 users have been reporting an error message stating “a device attached to the system is not functioning” when their iOS or iPadOS devices are connected to a PC. This occurs when Windows is unable to properly communicate with your iPhone or iPad, and there are various reasons why this could happen all … Read More

How to Restore iPhone or iPad with Windows PC & iTunes

Sep 6, 2020 - 1 Comment
How to Restore iPhone or iPad with Windows PC & iTunes

Restoring an iPhone or iPad can be necessary sometimes, usually as a troubleshooting procedure. If you’re a Windows PC user, you can restore iPhone and iPad easily with iTunes. Restoring a device can be helpful if you’re facing issues with your iOS device, or if you’re simply planning to sell or trade it for a … Read More

FaceTime Hanging Up & Disconnecting Randomly on iPhone or iPad? Here’s the Fix

Aug 26, 2020 - 2 Comments
FaceTime

Some iPhone and iPad users may occasionally run into a frustrating issue where FaceTime calls keep hanging up, dropping connections, disconnecting, or otherwise failing, usually after being on a successful FaceTime call for a few seconds. If you’re experiencing issues with FaceTime dropping calls, random disconnections, and hang ups, then read on to help troubleshoot … Read More

How to Chat with Apple Support

Aug 26, 2020 - 4 Comments
How to Chat with Apple Support

If you’re unable to resolve any issue that you’re facing with an Apple device or service despite reading our articles, you can always get in touch with an official Apple Support agent for further assistance.

How to Force Quit Apps on Apple Watch

Aug 17, 2020 - Leave a Comment
Apple Watches with crosses on

Ever had an Apple Watch app freeze or become unresponsive? if so, you may wish to force quit the Apple Watch app.

How to Downgrade iOS 14 Beta on iPhone Back to iOS 13

Aug 12, 2020 - 1 Comment
How to Downgrade iOS 14 Beta on iPhone Back to iOS 13

Want to downgrade from iOS 14 beta on iPhone and revert back to iOS 13? Are you facing any major issues after updating your iPhone to iOS 14? Or perhaps you’re not enjoying iOS 14 as you thought you would? Luckily, you can downgrade the iPhone software back to iOS 13 without losing all your … Read More

How to Enter Recovery Mode on iPhone SE (2020 Model)

Aug 11, 2020 - 1 Comment
How to Enter Recovery Mode on iPhone SE

If you have the latest iPhone SE model (from 2020), you might want to learn how you can put your device into recovery mode. Recovery Mode can be useful in order to troubleshoot various software related issues you’re facing with the device.

What the ‘Legacy System Extension’ Mac Message Means & What To Do About It

Aug 8, 2020 - 11 Comments
macOS legacy system extension warning

If you’re using a Mac running MacOS Catalina 10.15.4 or later (including Big Sur), you might have seen a new and somewhat cryptic message pop up when your Mac is turned on, or when you use certain apps. Titled “Legacy System Extension”, the message goes on to note that “existing software on your system loaded … Read More

Why Am I Not Getting Emails on iPhone? Troubleshooting Mail on iPhone & iPad

Aug 7, 2020 - 4 Comments
Troubleshooting Mail on iPhone

Having trouble with emails on iPhone or iPad? The Mail app that comes preinstalled on all Apple devices like the iPhone, iPad and Mac is widely used by iOS and ipadOS users to send and receive emails, regardless of what e-mail service they use. And it typically behaves as expected, but sometimes you may not … Read More

iPhone / iPad Bluetooth Won’t Turn On or Work? Here’s How to Fix & Troubleshoot

Jul 26, 2020 - 2 Comments
Bluetooth Troubleshooting on iPhone & iPad

Making Bluetooth connections with peripherals and other devices from your iPhone or iPad is a fairly simple and straightforward procedure for the most part, but sometimes you might run into connectivity-related issues. In rare cases, you might be unable to successfully pair or connect a Bluetooth accessory to your iOS device, or you might have … Read More

FaceTime Not Working on iPhone or iPad? Here’s How to Fix & Troubleshoot

Jul 20, 2020 - Leave a Comment
FaceTime Troubleshooting on iPhone & iPad

Apple’s FaceTime feature offers a free and convenient way to make video calls with other iPhone, iPad, and Mac users. Although it works seamlessly for the most part, you could occasionally run into FaceTime problems and connectivity-related issues. In some cases, you may find a situation where you’re unable to start or join FaceTime video … Read More

How to Enable or Disable Optimize Mac Storage

Jul 18, 2020 - 1 Comment

Optimize Mac Storage is a settings option available on the latest versions of MacOS that allow certain files, data, and documents to be stored on iCloud and iCloud Drive when storage on the Mac is running low, effectively offloading some data from the Mac to iCloud. This may be a convenient feature for some Mac … Read More

How to Change Apple ID Password from iPhone or iPad

Jul 15, 2020 - 1 Comment
How to Change Apple ID Password from iPhone

Looking to change your Apple ID password from your iPhone or iPad? There are multiple ways to go about it, but the most convenient way would be to change it right from the comfort of your device.

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