Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Why Can’t I Access Control Center from iPhone Mirroring?

Nov 29, 2024 - Leave a Comment
How to access Control Center on iPhone Mirroring

One of the best features of modern MacOS versions, from Sequoia 15.0 onward, is iPhone Mirroring, which allows Mac users to interact with their iPhone and use their iPhone directly from their Mac. iPhone Mirroring is almost entirely full featured in that you can access basically every iPhone feature from the Mac… but “almost entirely” … Read More

Unable to Accept iCloud Terms & Conditions or Dismiss the Pop-up? Here’s the Fix

Nov 27, 2024 - Leave a Comment
Accept iCloud Terms and Conditions fails sometimes and is unable to be dismissed

A strange bug is impacting some iPhone, iPad, and Mac users, where they are presented with new “iCloud Terms & Conditions” to accept, but they are not able to accept them. On a Mac this is particularly annoying because the iCloud Terms & Conditions popup and screen will continuously bother you, but it’s equally annoying … Read More

Notes Disappeared from iPhone or iPad? Here’s How to Fix Missing iCloud Notes

Nov 18, 2024 - 4 Comments
How to fix missing Notes on iPhone or iPad

Data loss is one of the most terrifying experiences to encounter in our digital lives, and so it’s no surprise that iPhone and iPad users who encountered a recent issue with iCloud Notes disappearing from their devices caused significant distress. But Apple has now officially acknowledged the disappearing iCloud Notes problem, and has provided a … Read More

Fix iOS 18 Bluetooth Connection Problems

Nov 14, 2024 - Leave a Comment
Fix Bluetooth issues with iOS 18

Some iPhone users have noticed Bluetooth connection problems after updating their device to iOS 18, often presenting as dropping connections, or as an inability to connect to Bluetooth devices, whether those Bluetooth devices are speakers, hearing aids, headphones, car stereo systems, or even gaming controllers. Often you can resolve Bluetooth issues by simply toggling Bluetooth, … Read More

Why is Wi-Fi Turning On By Itself on iPhone?

Nov 13, 2024 - 2 Comments
How to stop iPhone wi-fi turning itself on

Many iPhone users have discovered that Wi-Fi is turning itself on automatically on their iPhone, usually after they install a system software update to iOS, restart the iPhone, or turn the iPhone back on. This is frustrating to many iPhone users because not everyone wants to have wi-fi turned on for any number of reasons, … Read More

How to Turn Off Bluetooth in iOS 18 on iPhone

Nov 12, 2024 - 5 Comments
How to disable and enable Bluetooth in iOS 18 with the new toggles in Control Center

The iOS 18 update is a fun one with some intriguing new features, mostly for visual tweaks like adding dark mode icons and color hues, and of course there’s Apple Intelligence AI features if your iPhone is new enough to support those features. One of the other major changes in iOS 18 and iPadOS 18 … Read More

How to Fix Spotlight Search Issues on MacOS Sequoia

Nov 11, 2024 - 6 Comments
How to fix Spotlight not working in MacOS Sequoia

A fair number of Mac users have discovered that Spotlight Search is not working well in MacOS Sequoia, either missing files, apps, and sometimes not working at all to find any local file. For some users the issues with Spotlight happens right after they update to MacOS Seqouia, and for others it may happen later … Read More

Fix the “Failed to Personalize Software Update” Error in MacOS

Oct 30, 2024 - 1 Comment
Fix Failed to personalize software update error in MacOS

Though not common, some Mac users are encountering a strange error message that says “Failed to personalize the software update. Please try again.” when attempting to update their Mac to MacOS Sequoia, and sometimes even with other MacOS software updates too. This is a frustrating error since it prevents the installation of a major system … Read More

How to Fix “Recents” Folder Empty on Mac

Oct 17, 2024 - 4 Comments
Recents Folder is shown as empty on Mac sometimes

The Mac “Recents” folder in Finder is a useful catchall Smart Folder that, as the name implies, contains all recently opened, modified, or added files that are found within the file system. This means the “Recents” folder should contain everything from text files, documents, PDFs, images, video, basically anything in the file system that has … Read More

How Do I Disable Scroll-to-Top on iPhone? FAQ for Scroll-to-Top

Oct 16, 2024 - 2 Comments
Can you disable or stop Scroll to Top on iPhone is a fair question that many users have

While Scroll-to-Top is a very popular feature for many iPhone users, allowing them to quickly scroll back to the top of any article, feed, email, or message, not everyone is thrilled with the feature. In fact, a large number of users find Scroll-to-Top to be annoying or frustrating, as they activate it accidentally. Others may … Read More

How Much Storage is Required to Install iOS 18 or iPadOS 18?

Oct 11, 2024 - 6 Comments
unable to install iOS 18 because there is not enough storage available

Many users have already installed iOS 18 onto iPhone or iPadOS 18 onto iPad, but there are also a large number of iPhone and iPad owners who have not yet updated to the latest operating systems. One of the most common reasons for this is as old as the iPhone or iPad itself; a lack … Read More

Can’t Open Microsoft Office Files in MacOS Sequoia? Fix Microsoft Word, Excel, Office File Associations

Oct 10, 2024 - Leave a Comment
Fix Microsoft office files not opening in MacOS Sequoia

Some Mac users have noticed that Microsoft Office files and documents, whether that’s Word docs, Excel spreadsheets, Powerpoint presentations, or otherwise, are not opening in the intended apps, or properly associating with the relevant Microsoft Office app, after updating their Mac to MacOS Sequoia. To make matters worse, some users report that when attempting to … Read More

How to Update MacOS Sonoma/Ventura Without Installing Sequoia

Oct 9, 2024 - 2 Comments
How to update macOS Sonoma without installing MacOS Sequoia

If you’re not yet interested in installing MacOS Sequoia for whatever reason – perhaps due to compatibility issues, waiting for specific features, or just holding off until Sequoia is more refined – you almost certainly still want to install other system software updates as they become available to your Mac, including installing any available security … Read More

Fix MacOS Sequoia Network & Wi-Fi Issues with These 6 Tips

Oct 8, 2024 - 2 Comments
Fix MacOS Sequoia network issues

Some MacOS Sequoia users have discovered various networking issues with their Mac since installing the MacOS Sequoia 15 system software update. The reported network problems can range from and include random intermittent connection issues with MacOS Sequoia, inability to connect to the internet, unusually slow internet, DNS resolution failures, problems with VPN services, problems with … Read More

How to Fix Cellular Data Not Working on iOS 18 with Apps or iPhone

Oct 3, 2024 - 1 Comment
Fix cellular data not working with apps in iOS 18

Some iPhone users have discovered that cellular data is not working on many apps after they have updated to iOS 18. For example, you might be driving and discover that you can no longer stream music from Music app, or can’t listen to podcasts from Spotify, or load reels on Instagram, or watch TikTok, but … Read More

Fix Photos App Redesign in iOS 18 by Rearranging Collections

Oct 2, 2024 - 5 Comments
Finding the Customize and Reorder option in Photos app to fix the redesign in iOS 18

The iOS 18 software update has been popular for iPhone users thanks to the addition of some great new features that allow for more Home Screen customizations, Dark Mode icons, icon tinting, and Control Center customizations. But if there’s one thing that has seemed to be the focus of complaints with iOS 18, it is … Read More

How to Sort Photos by Recently Added in iOS 18

Oct 1, 2024 - 2 Comments
Photos app on iPhone and iPad

The Photos app in iOS 18 and iPadOS 18 got a major redesign that is confusing some users and bothering others, creating a “Who Moved My Cheese” scenario for iPhone and iPad owners who have been accustomed to the longstanding behavior of the prior Photos app. One of the major frustrations for some users is … Read More

Quick Fix for Messages Slowing a Mac

Sep 25, 2024 - 3 Comments
Messages high idle CPU use on Mac

The Messages app for Mac is incredibly useful in that it allows Mac users to seamlessly communicate over iMessage with other Macs, iPhones, and iPads, and it allows Mac users to send text messages to Android users too, but the latest versions of Messages on the Mac are known for randomly using high amounts of … Read More

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