Troubleshooting

Network Locations are a prominent feature in MacOS since the very beginning of Mac OS X, allowing users to have different network settings profiles that can be used for different locations and networks. For example, a network location for home, and a network location for work. But with MacOS Ventura, Network Locations have either been … Read More

Rarely, you may discover the Thunderbolt / USB-C ports are suddenly not working on your MacBook Pro, MacBook Air, iMac, or Mac Mini. Maybe you went to charge the Mac and it was not responsive, or maybe you plugged in a peripheral or external display and it is not working as expected. If you have … Read More

Keeping system software up to date is an important part of computer maintenance, and any Mac running MacOS Ventura is no exception. If you’re new to macOS Ventura 13 and later, you may be wondering where the Software Update preference panel went to, and how to update MacOS system software in general, since there is … Read More

Do you have a Mac running an earlier version of MacOS that you’d like to upgrade to a newer version, but you don’t want to run MacOS Ventura? For example, let’s say you’re running MacOS Catalina, Mojave, or Big Sur on a Mac, and you want to upgrade that Mac to MacOS Monterey 12 specifically, … Read More

The iPhone 13, iPhone 13 Pro, iPhone 13 Mini, and iPhone 13 Pro Max can all be turned off, and turned back on again, at any time. You may think that turning off the iPhone 13 series is just a matter of pressing the power button, but it turns out there’s a little trick that … Read More

If you’re new to the iPhone 14 or iPhone 14 Pro series, you may be unfamiliar with how to turn the new phone off, and how to turn it back on again too. Fortunately all new model iPhones follow the same procedure for powering off and powering on, so once you master the concepts on … Read More

Some MacOS Ventura users have found that file sharing between a Mac running macOS Ventura does not work reliably between Ventura and another Mac, iPhone, iPad, Windows PC, and even some NAS drives like Synology. For many users, file sharing setups that worked fine for years prior to updating to macOS Ventura are now no … Read More

The HomePod Mini functions as an AirPlay receiver, allowing you to wirelessly stream audio, music, podcasts, songs, etc to the smart speaker. But randomly, the HomePod Mini does not show up in the list of available AirPlay devices. If you’re trying to AirPlay some audio to HomePod or otherwise trying to use the HomePod or … Read More

Some iPhone and iPad users have noticed that their wallpaper is showing up as a black screen on the Lock Screen or Home Screen, rather than the wallpaper image they intended to display. This can happen at random, and the wallpaper black screen can also appear when attempting to change the wallpaper on the iPhone … Read More

If you have attempted to install Windows 11 lately, whether on a virtual machine like VirtualBox, Parallels, VMWare, UTM, dual boot / Boot Camp setup on a Mac, or even natively on PC hardware, you may have encountered an issue where installation requires an internet connection to be able to complete. This can be range … Read More

After a long run with the so-called butterfly keys, Apple redesigned the keyboards and key mechanisms on their latest laptops, including M1 MacBook Pro and M1 MacBook Air and newer models. While these keys are much less likely to jam and get stuck compared to the older butterfly keys, it still happens, where you press … Read More

Some YouTube users on iPhone and iPad have noticed that videos fail to play at random, instead showing an error message that says “Something went wrong. Tap to retry”. YouTube is apparently aware of the issue, as it is being commonly reported by many iPhone and iPad users on Twitter and throughout social media. If … Read More

Some Mac users have discovered a “Confirm Mac Password” message in System Settings or System Preferences on their Mac, and while it can appear at random, it often shows up soon after installing a system software update. For example, perhaps you recently installed macOS Ventura 13.1 onto a Mac and now you see the “Confirm … Read More

Some Mac users have discovered that SSH is not working on their Mac since updating to macOS Ventura 13 or newer. Typically they’ll see an error message when attempting to ssh into another server along the lines of “no matching host key type found. Their offer: ssh-rsa“. The apparent reason for this issue is that … Read More

Some Mac users who are attempting to use Sidecar with iPad may encounter an error that says “Unable to connect to iPad – The device timed out.” This error prevents Sidecar from turning the iPad into a second display on the Mac, and can be quite frustrating. This article will run through a variety of … Read More

Some M2 MacBook Air and M1 MacBook Pro and Air users have been experiencing wi-fi difficulties with the latest versions of MacOS Ventura and MacOS Monterey. While we have covered wi-fi issues with MacOS Ventura that have been experienced by some users and offered some solutions, another potential fix is available for a particular use … Read More

Some Mac users have found it difficult to see keyboard shortcuts in MacOS Ventura, specifically within the freshly redesigned new System Settings experience that replaced System Preferences. Gone is the obvious and here comes obscurity, so it’s not too surprising that some users aren’t able to see the keyboard shortcuts for custom added App Shortcuts, … Read More

Electrical power outages are not particularly fun, but should you have the experience of encountering one, you may find this tip helpful which aims to determine if a power outage is impacting only your specific location or if it is neighborhood wide. All that you need is any battery powered device with wi-fi, meaning any … Read More