Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Replace a Lost Recovery Key for Apple ID with iPhone or iPad

Sep 20, 2021 - 1 Comment
How to Replace Lost Recovery Key on iPhone

Apple reintroduced the Recovery Key security feature in modern iOS and iPadOS versions that may come in handy for resetting your Apple ID password. Recovery Key acts as an extra layer of security for your Apple account just in case you forget your password, and lose access to your trusted device. But what happens if … Read More

Fix AOL Mail Not Working on iPhone or iPad

Sep 8, 2021 - 3 Comments
Fix AOL Email problems iPhone and iPad

Some AOL email users may find that AOL mail is not working on their iPhone or iPad as expected. For example, the Mail app may show an “Account Error: AOL” error message on the bottom, indicating that AOL mail is not working, or perhaps you are just no longer getting emails to your AOL account … Read More

How to Create an Apple ID Recovery Key

Aug 31, 2021 - 4 Comments
How to Create an Apple ID Recovery Key

Resetting your Apple ID password is normally a pretty easy task, but if you don’t have access to the device that you’re already signed into, things could get super complicated and inconvenient. However, Apple offers another option with an Apple ID recovery key, which can be used to reset an Apple ID account as well.

Fix Mac “App can’t be opened because it was not downloaded from the App Store” Error

Aug 30, 2021 - 3 Comments
Fix Mac app can't be opened because its was not downloaded from the App Store error

If you are attempting to open apps downloaded from the web or elsewhere on modern versions of macOS like Big Sur, you may see an error message that says something like ‘”AppName.app” can’t be opened because it was not downloaded from the App Store.’ Below that warning also states “Your security preferences allow installation of … Read More

Mac Won’t Boot from Bootable Install Disk? This Might Be Why

Aug 25, 2021 - Leave a Comment
Boot a Mac from an external disk

Trying to start a Mac from a boot disk but it’s not working? And you’re sure you created the boot drive properly? There may be a few different reasons for this.

How to Fix “Device is Unreachable” Error with iPhone & Windows

Aug 21, 2021 - Leave a Comment
How to Fix "Device is Unreachable" Error with iPhone & Windows

Are you unable to transfer photos from your iPhone to your Windows PC? Are you specifically getting the “Device is Unreachable” error on Windows? Fortunately, this Windows-specific issue can be resolved in a matter of minutes.

Forgot Apple Watch Passcode? Here’s How to Reset It

Jul 30, 2021 - 1 Comment
Forgot Apple Watch Passcode? How to Reset It

Did you manage to accidentally lose or forget your Apple Watch passcode? Don’t worry, it’s not the end of the world. You can get back full access to your Apple Watch by simply resetting it and you can do this right from your paired iPhone.

How to Generate an Apple Support PIN

Jul 25, 2021 - 1 Comment
How to Generate Apple Support PIN on iPhone & iPad

You’ve exhausted all the online resources and you’ve reached the end of your own troubleshooting capabilities, in which case you’re likely contacting official Apple Support. Whether you’re reaching out to Apple support for warranty queries or troubleshooting account-related issues, you may sometimes be asked to verify yourself. This is done by simply sharing your support … Read More

How to Force Sync Apple Music Library on iPhone & iPad

Jul 20, 2021 - 4 Comments
How to Force Sync Your Music Library on iPhone & iPad

Did you open the Music app just to find that some songs are not available as you expected them to be, or even the entire song library is empty all of a sudden? Or maybe, some of the new songs you added using a different device aren’t showing up on your iPhone? Either way, you … Read More

Fix Git not working after macOS Update (xcrun: error: invalid active developer path (/Library/Developer/CommandLineTools)

Jul 19, 2021 - Leave a Comment
Mac Terminal icon

Some Mac Terminal users may discover git, pip, HomeBrew, and other command line tools may fail or not work as intended with an error message stating “xcrun: error: invalid active developer path (/Library/Developer/CommandLineTools)”. Sometimes these command line tools stop working after a macOS system software update, but they worked previously. Fortunately it’s easy to fix … Read More

How to Repair the Startup Disk on M1 Apple Silicon Macs

Jul 14, 2021 - Leave a Comment
How to Repair the Startup Disk on M1 Apple Silicon Macs

If you are having any peculiar disk issues or disk errors with an Apple Silicon Mac, you may want to try using the repair tools within Disk Utility, available in Recovery Mode.

How to Factory Reset M1 Mac (MacBook Pro, Air, iMac, Mac mini)

Jul 12, 2021 - 10 Comments
How to Factory Reset M1 Mac

Do you have an M1 Mac that you’d like to factory reset as if it were brand new? The process of factory resetting the M1 Mac line to restore the Mac to factory defaults – basically erasing all data and reinstalling a blank macOS – is different with the M1 Mac line, including M1 MacBook … Read More

Fixing M1 Mac External Display Issues (Flickering Screen, White Noise, Black Screen, etc)

Jul 10, 2021 - 11 Comments
Fix M1 Mac external display issues like flickering and white noise

Some M1 MacBook Pro, M1 MacBook Air, and M1 Mac Mini users have discovered display issues when using an external display connected to their M1 Mac. Typically the M1 Mac external display issues are either a flickering display, a display that won’t wake from sleep and where the screen stays black, or a white noise … Read More

Found a Lost AirTag? Here’s What You Can Do to Find AirTags Owner

Jul 8, 2021 - Leave a Comment
Found a Lost AirTag? Here's What You Can Do

Did you find someone else’s AirTag out in the wild? If so, you probably want to do the right thing and return it to the rightful owner. So, how do you find the contact information related to an AirTag? That’s what we’ll show you how to do, and while it’s not quite as simple as … Read More

3 Ways to Recover Deleted Voice Memos on iPhone / iPad

Jul 6, 2021 - Leave a Comment
3 Ways to Recover Deleted Voice Memos on iPhone

Accidentally deleted a voice memo on your iPhone or iPad? Or, did you lose all your recordings after a freak incident with an iOS update? There’s no need to panic, as you have multiple options to get lost voice memos back on your device.

Precision Finding Not Working With AirTags? Here’s How to Fix

Jun 26, 2021 - 1 Comment
Troubleshooting AirTags Precision Finding

Are you unable to get Precision Finding to work on your iPhone? Maybe, you’re seeing the Directions option instead of “Find” in the Find My app? These are potential issues that new AirTags owners may come across, but it’s a fairly simple fix.

How to View Display Refresh Rate on Mac

Jun 22, 2021 - 5 Comments
See the refresh rate of external monitor on Mac

If you’re a Mac user running an external display, you may be interested in knowing what the displays refresh rate is. For whatever reason, refresh rate is hidden from easy view in the places you might think to look, but with a little effort you can show the refresh rate on display connected to a … Read More

Icons Randomly Missing on iPhone? Here’s a Fix

Jun 18, 2021 - 5 Comments
iPhone missing icons on Home Screen and dock

A peculiar issue can occur for some iPhone users where the icons on their device screen are missing. The icon names may or may not appear, or the icon badges may or may not appear, but the icon itself is usually gone. Sometimes the entire bottom row of icons in the Dock are missing, along … Read More

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