Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Force Open a Public Wi-Fi Login Page (Captive Portal)

Jun 26, 2022 - 13 Comments
Captive portal wi-fi network login page

You may have visited somewhere in the past where in order to access the local internet hotspot, you connect to the router, and then a captive network portal page comes up where you typically agree to have access, or enter a room number, or something similar. But what if you want to join a local … Read More

How to Downgrade macOS Ventura Beta to macOS Monterey

Jun 23, 2022 - 2 Comments
Downgrade macOS Ventura beta

If you installed MacOS Ventura beta onto a Mac and now wish to revert back to a stable macOS Monterey build, you can do so, assuming you meet a few basic requirements.

triald Process Using High CPU on Mac, What’s Going On?

Jun 19, 2022 - 3 Comments
triald using high CPU

Many Mac users have noticed a process called ‘triald’ that seems to run on occasion, and when it does often consumes high amounts of CPU or even virtual memory. Additionally, the related directory to triald also can consume a fair amount of disk space on a Mac for some users. So what is triald, and … Read More

How to Downgrade from iPadOS 16 Beta

Jun 16, 2022 - 1 Comment
Downgrade iPadOS 16 beta to iPadOS 15

If you installed the iPadOS 16 beta onto an iPad and now regret doing so, perhaps because it’s too buggy, or it doesn’t have the features you were hoping for like Stage Manager, you can remove iPadOS 16 from your iPad and revert back to iPadOS 15. This tutorial will show you how to downgrade … Read More

How to Downgrade from iOS 16 Beta to iOS 15

Jun 15, 2022 - 1 Comment
How to Downgrade iOS 16 to iOS 15

Did you install the iOS 16 beta but now you’re having second thoughts about running it? If you want to downgrade from iOS 16 beta and revert back to a stable iOS 15 build, you can certainly do that. The method covered here will downgrade an iPhone from iOS 16 back to the latest stable … Read More

Ghostery Slowing Down Safari Performance? Here’s a Fix

Jun 4, 2022 - 4 Comments
Fix Slow Safari Ghostery performance

Ghostery is a popular content blocker that aims to block annoyances, trackers, pop-ups, ads, and other web clutter. When implemented properly, it often even helps to speed up Safari performance by preventing the loading of a bunch of unnecessary stuff on a webpage. But after updating Ghostery recently on a Mac, I noticed a serious … Read More

How Do I Check the Battery on My iPad Pro Magic Keyboard?

Jun 3, 2022 - Leave a Comment
iPad Pro Magic Keyboard

The Magic Keyboard for iPad Pro and iPad Air is a phenomenal accessory that takes the iPad to a new level by adding a great backlit keyboard, a great trackpad, and a nice design. If you recently got a Magic Keyboard for your iPad, you may be wondering how long the keyboards battery lasts, how … Read More

How to Restart, Force Restart, & Shut Down iPad Mini 6

May 30, 2022 - Leave a Comment
iPad Mini 6

Wondering how you can restart, shut down, or force restart an iPad Mini 6? If you’re new to Apple devices without Home buttons, you may be unfamiliar with how to perform these common tasks on your new mini tablet. The new iPad Mini 6 is redesigned to resemble a small iPad Pro or iPad Air, … Read More

“Touch ID to Log In” Stuck on Mac Touch Bar? Here’s the Fix

May 25, 2022 - Leave a Comment
Force Quit the TouchBarServer

Owners of a MacBook Pro with Touch Bar may occasionally run into an issue where the Touch Bar gets stuck on a “Touch ID to Log In” screen, often with a Safari icon, displaying even if Safari is not the foremost app on the Mac. Tapping on the ‘Cancel’ button on the Touch Bar doesn’t … Read More

How to Clear Icon Cache on Mac

May 23, 2022 - 1 Comment
Clear icon cache on the Mac

Occasionally, Mac users may notice that icons in the Finder of MacOS or the Dock of MacOS either display as generic icons, or the icons do not align with what they should (for example, seeing a generic document icon instead of a PDF thumbnail, or seeing a VLC icon instead of a zip archive icon, … Read More

How to Force Restart, Shutdown, and Restart iPhone SE 3

May 21, 2022 - 3 Comments
iPhone SE 3

If you have a new iPhone SE 3 (the 2022 model) you may be wondering how to perform common troubleshooting tasks, like force restarting the iPhone SE, or shutting it down and turning it off, to initiating a standard restart on the device. These procedures are simple once you learn how they work, so read … Read More

How to Reboot Apple Studio Display

May 19, 2022 - 2 Comments
Apple Studio Display 5k

 The Apple Studio Display is a beautiful monitor and screen, both visually and in terms of the picture quality. But sometimes the Apple Studio Display misbehaves, and problems can happen with it that require the Apple Studio Display to restart. Maybe the sound has stopped working properly or at all, the web camera is … Read More

Can’t Scan QR Codes with iPhone / iPad Camera? Here’s a Fix

May 18, 2022 - 1 Comment
Fix QR code scanning not working on iPhone or iPad

As you may know, the iPhone and iPad camera can scan a QR code simply by pointing the devices camera at a QR code. Easy enough, right? Well, not if it doesn’t work. Sometimes users may find that QR code scanning is not working on their iPhone or iPad camera, and this can be an … Read More

How to Delete /AppleInternal from Mac

May 17, 2022 - 7 Comments
AppleInternal folder on Mac

Some Mac users have found that a directory called AppleInternal is sitting in the root of their Macintosh HD. The folder itself is empty, but is not removable through the typical means. /AppleInternal is apparently used by Apple for internal development purposes, and thus likely has no benefit or reason to be installed on an … Read More

How to Disable CenturyLink McAfee Cyber Security Warnings

May 14, 2022 - Leave a Comment
CenturyLink warning site could be malicious error McAfee security

Many CenturyLink users have discovered that attempting to visit certain web pages and websites leads to a giant McAfee cyber security “warning” message that says something to the effect of “Warning! (website URL) appears to be risky. This might be because it is new or may not have the latest security.” or “Warning! This site … Read More

How to Restart & Force Restart the iPad Air 5

May 11, 2022 - 1 Comment
iPad Air 5

Occasionally you may need to shut down, restart, or force restart a device, and iPad Air 5 is no exception. Whether it’s force restarting because of a frozen app, troubleshooting an issue, restarting for any number of reasons, or shutting down the iPad Air for a flight, we’ll cover how you can perform these common … Read More

iPad Magic Keyboard Backlight Not Working? Here’s How to Fix It

May 1, 2022 - Leave a Comment
iPad Magic Keyboard backlighting

The backlit keyboard on iPad Magic Keyboard typically lights up the moment you attach the Magic Keyboard to the iPad Pro or iPad Air. But sometimes that doesn’t happen, and sometimes the iPad Magic Keyboard backlighting does not work. Usually this is an easy fix however, so don’t freak out if you find the backlit … Read More

Fix Zoom Error Code 1132, 5003, 3160 Connection Problems

Apr 29, 2022 - Leave a Comment
Zoom icon

Zoom is the popular virtual meeting platform used widely by many companies, institutions, schools, providers, groups, and friends, and while Zoom meetings usually work great, occasionally some Zoom users will have a failure to connect to a meeting, and Zoom will show error codes when either attempting to join a meeting, or to login to … Read More

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