Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Why Did My iPhone Alarm Stop Automatically & Turn Itself Off?

Mar 18, 2024 - Leave a Comment
The iPhone alarm clock will turn itself off automatically after 15 minutes

If you use your iPhone as an alarm clock, as many iPhone owners do, you may have discovered that if the iPhone alarm is sounding and ringing continuously on it’s own, eventually the iPhone alarm turns itself off automatically. While this may be confusing if you’re used to old analog alarm clocks that will ring … Read More

What is fileproviderd on Mac & Why Does it Use High CPU?

Mar 16, 2024 - Leave a Comment
The fileprovidered process on Mac

A process named fileproviderd may be discovered by some Mac users, usually seen in Activity Monitor when someone has discovered that their Mac feels like it’s running slower than usual. There, fileproviverd may be using high amounts of CPU, and by using heavy system resources, the Mac slows down.

How to Find Universal Control Settings on MacOS Sonoma & Ventura?

Mar 15, 2024 - 3 Comments
Universal Control settings as found in System Settings

Universal Control is one of the most useful features available for Mac users who have multiple Macs and iPads that they’d like to control with a single mouse and keyboard, it works really well and offers a great experience once it’s setup and working. But, like so many other recent changes to the Mac that … Read More

USB Hub & External Monitors Not Working After MacOS Sonoma 14.4 Update for Some Mac Users

Mar 13, 2024 - 2 Comments
USB hubs are not working for some Mac users after updating to the latest Sonoma release

Some Mac users are discovering that USB-C hubs and external monitors are no longer working with their Mac after updating to macOS Sonoma 14.4. This issue can apparently impact anything connected to the USB Hub as well, leaving the USB hub devices undetected by the Mac, including keyboards, mice, external displays, SD card readers, cameras, … Read More

Fix WeatherWidget Using Heavy CPU & Slowing a Mac

Mar 10, 2024 - Leave a Comment
Terminate the WeatherWidget process to restore CPU behavior

WeatherWidget is a process you may encounter on a Mac when looking through Activity Monitor or a system stats app, a task that many advanced Mac users find themselves doing if they notice their Mac performance is slowing down. The reason, of course, is that Activity Monitor (or similar) will show you what processes are … Read More

Fix iPad Temperature Warning: iPad needs to cool down before you can use it

Feb 29, 2024 - Leave a Comment
Fix iPad Temperature warning - iPad needs to cool down before you can use it

iPad may display a warning message on the screen if it gets too hot, becoming unusable until the iPad cools down again. This happens if the iPad is overheating, and there are various reasons this can happen. The specific message on screen is “Temperature – iPad needs to cool down before you can use it.” … Read More

How to Fix “Your system has run out of application memory” on Mac

Feb 28, 2024 - 5 Comments
Mac error Your system has run out of application memory

Rarely, a Mac can experience a memory leak which causes MacOS to run out of memory. When this happens, it’s fairly obvious because not only does the Mac become unresponsive, but you see an error message on the screen that says “Your system has run out of application memory. To avoid problems with your computer, … Read More

Fix “Not authorized to send Apple events to System Events” Mac Error

Feb 25, 2024 - 3 Comments
How to fix the Not Authorized to Send Apple Events to System Events error on a Mac when launching an app

Some Mac users may occasionally stumble into a oddly worded error message when attempting to launch an application that states “Not authorized to send Apple events to System Events”, and, when clicking OK to dismiss the error, nothing happens – the app does not launch on MacOS. If you attempt to open the app triggering … Read More

Fix “Photos Quit Unexpectedly” Error on Mac

Feb 15, 2024 - Leave a Comment
Photos quit unexpectedly error on Mac

Rarely, Mac users may experience an issue with the Photos app crashing during usage, or crashing in the background when not in use, but a pop-up error message appears on the Mac stating “Photos quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to … Read More

How to Stop “Upgrade to MacOS Sonoma” Notifications on Macs

Feb 13, 2024 - 9 Comments
Stop the notifications to upgrade to macOS Sonoma

Are you tired of seeing the “Upgrade to macOS Sonoma” notifications on your Mac running Ventura or Monterey? If so, you can hide those notifications and stop the “Upgrade to macOS Sonoma” nagging on your Mac. It’s not unusual for Mac users to continue running older versions of system software, well after a new version … Read More

Fix a MacBook Air Not Charging When Plugged In

Feb 7, 2024 - 2 Comments
Fix for MacBook not charging when plugged in

MacBook Air is a fantastic laptop from Apple that is also very popular, with untold numbers of users around the world. While most people will never run into issues charging their MacBook Air, issues can happen where the MacBook Air does not charge when it is plugged in. If you find that your MacBook Air … Read More

Fix Messages for Mac Showing Phone Numbers Instead of Names

Feb 2, 2024 - 5 Comments
Make sure Contacts app is enabled for iCloud on Mac

Some Mac users may run into a situation where the Messages app for Mac shows phone numbers instead of contact names, despite those contacts numbers being saved and associated with names. Typically you can resolve this issue with a few simple solutions, which we’ll get into here.

Fix for “No Active Device Used For Your Location” on iPhone Error

Jan 30, 2024 - Leave a Comment
Fix location sharing issues on iPhone with Find My

Some iPhone users have discovered they are not able to share their location in Messages or Find My, and instead get an error message stating “No Active Device Used For Your Location. You can check your settings in Find My.” This issue, when present, prevents the user from sharing your location, until it has been … Read More

Slow Performance in MacOS Sonoma? Fix Sluggish Speed on Mac

Jan 29, 2024 - 8 Comments
If macOS Sonoma feels slow then let us help speed it up

MacOS Sonoma is a perfectly great operating system for most Mac users, and many feel its variety of features and general enhancements offer improvements over its predecessor. However, not all MacOS Sonoma users are thrilled, and some people feel their Mac is slower after updating to MacOS Sonoma 14, experiencing more sluggish general performance, unresponsiveness … Read More

Fix AirPrint Not Working with iOS 17 Update

Jan 25, 2024 - 1 Comment
AirPrint on iPhone and iPad

A fair number of iPhone and iPad users are reporting that using AirPrint is no longer working on their device since updating to iOS 17 and iPadOS 17, or a later update to those operating systems (like iOS 17.2, etc). For many users impacted by this problem, the AirPrint compatible printer disappears after you select … Read More

Fix Step Count in Health App Updating Slowly on iPhone

Jan 19, 2024 - 1 Comment
iPhone Health app

If you’re the type of person who likes to keep track of their daily step count by using iPhone as a step counter, it is frustrating when the iPhone Health app step counter does not update as frequently as you’d like. Additionally, there are some challenges that are linked to specific step counts, and many … Read More

Where is Health App for Mac? Can I View My Health Data on Mac?

Jan 15, 2024 - 2 Comments
Health data and Health app on Mac?

Some Mac users are interested in viewing their Health data, workout data, activity and fitness data, all that is gathered from Apple Watch and iPhone, on their Mac. Recently, Apple added the Health app to iPad, so where is Health app for Mac? This should be easy, right?

Fix “Could Not Connect to Apple Watch” Error on iPhone

Jan 12, 2024 - Leave a Comment
Fix the Could not connect to Apple Watch error on iPhone

Apple Watch users may potentially see an error message on their iPhone that states that “Could Not Connect to Apple Watch”, which then advises a few troubleshooting tips. Often those troubleshooting tips offered in the error message will fix the issue, but sometimes you need some additional help in fixing the error message and connecting … Read More

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