Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Delete /AppleInternal from Mac

May 17, 2022 - 1 Comment
AppleInternal folder on Mac

Some Mac users have found that a directory called AppleInternal is sitting in the root of their Macintosh HD. The folder itself is empty, but is not removable through the typical means. /AppleInternal is apparently used by Apple for internal development purposes, and thus likely has no benefit or reason to be installed on an … Read More

How to Disable CenturyLink McAfee Cyber Security Warnings

May 14, 2022 - Leave a Comment
CenturyLink warning site could be malicious error McAfee security

Many CenturyLink users have discovered that attempting to visit certain web pages and websites leads to a giant McAfee cyber security “warning” message that says something to the effect of “Warning! (website URL) appears to be risky. This might be because it is new or may not have the latest security.” or “Warning! This site … Read More

How to Restart & Force Restart the iPad Air 5

May 11, 2022 - Leave a Comment
iPad Air 5

Occasionally you may need to shut down, restart, or force restart a device, and iPad Air 5 is no exception. Whether it’s force restarting because of a frozen app, troubleshooting an issue, restarting for any number of reasons, or shutting down the iPad Air for a flight, we’ll cover how you can perform these common … Read More

iPad Magic Keyboard Backlight Not Working? Here’s How to Fix It

May 1, 2022 - Leave a Comment
iPad Magic Keyboard backlighting

The backlit keyboard on iPad Magic Keyboard typically lights up the moment you attach the Magic Keyboard to the iPad Pro or iPad Air. But sometimes that doesn’t happen, and sometimes the iPad Magic Keyboard backlighting does not work. Usually this is an easy fix however, so don’t freak out if you find the backlit … Read More

Fix Zoom Error Code 1132, 5003, 3160 Connection Problems

Apr 29, 2022 - Leave a Comment
Zoom icon

Zoom is the popular virtual meeting platform used widely by many companies, institutions, schools, providers, groups, and friends, and while Zoom meetings usually work great, occasionally some Zoom users will have a failure to connect to a meeting, and Zoom will show error codes when either attempting to join a meeting, or to login to … Read More

Fix iCloud Errors & “Can’t Establish Secure Connection with idmsa.apple.com” on MacOS Sierra & High Sierra

Apr 27, 2022 - Leave a Comment
Fix Safari Can't Establish Secure Connection errors, Apple ID errors, iCloud errors, in MacOS High Sierra

Some Mac users running MacOS Sierra and MacOS High Sierra have found they’re unable to login to an Apple ID or iCloud through System Preferences, or access iCloud.com in Safari. Additionally, Apple websites requiring usage of an Apple ID from Safari fail with a ‘Safari Can’t Open Page’ error “because Safari can’t establish a secure … Read More

Tap to Click Not Working on Mac? Here’s How to Fix It

Apr 20, 2022 - 3 Comments
Fix Tap to Click on Mac trackpads

Tap to Click is a popular feature for Mac trackpads that allow users to tap on the trackpad to perform a click, rather than exert physical pressure to physically click down on the trackpad. Many Mac users like to use Tap to Click, so if you find it’s suddenly not working, or not working as … Read More

How to Change or Remove Font Smoothing on MacOS Monterey & Big Sur

Apr 6, 2022 - 3 Comments
How to Change or Remove Font Smoothing on Mac

Are you noticing blurry text on your Mac’s display while navigating through the menu and across apps? More specifically, has this been an issue ever since you updated to macOS Monterey or Big Sur, and on a non-retina display? If so, chances are, font smoothing is enabled by default, and for some users they feel … Read More

What Does the Red Dot Mean on Apple Watch?

Apr 3, 2022 - Leave a Comment
Red Dot on Apple Watch screen

Got a red dot on the screen of your Apple Watch? Wondering what the red dot is at the top of the Apple Watch screen? You’re certainly not alone, as many Apple Watch users are wondering what the red dot means, and perhaps how they can get rid of it on their device.

Mac Doesn’t Have Admin Account in macOS Monterey or Big Sur? Here’s a Fix

Mar 25, 2022 - 6 Comments
Change user account to admin account in macOS Monterey

All Mac computers need an administrator account to be able to function properly and perform certain tasks, ranging from installing certain software, to changing some system preferences. A variety of situations can arise causing a Mac to lose an administrator account, often if a user attempted to add a new admin account or new user … Read More

How to Downgrade MacOS Monterey to macOS Big Sur

Mar 21, 2022 - 6 Comments
How to downgrade from MacOS Monterey to Big Sur

If you have recently installed MacOS Monterey and regret doing so for whatever reason, perhaps incompatibility with some critical applications, general instability, or experiencing some other problems with MacOS Monterey that make it unworkable for you, you may be interested in downgrading from MacOS Monterey back to macOS Big Sur, or whatever the prior macOS … Read More

Fix a Spinning Wheel Loading Indicator on iPhone or iPad Home Screen

Mar 18, 2022 - 8 Comments
Fix the spinning loading wheel icon on iPhone or iPad

Are you seeing a constant spinning icon indicator on your Home Screen, next to the wi-fi, location, and battery icons in the upper right corner? The spinning loading icon shows up when the iPhone or iPad is attempting to contact a remote server, or load data. It looks like a spinning wheel made up of … Read More

Check the Health of Mac SSD with DriveDX

Mar 15, 2022 - 10 Comments
Checking SSD health indicators on a Mac with DriveDX

Wondering how you can check the health status of an SSD drive in your Mac? Thanks to a third party app called DriveDX, determining the health of a Mac SSD and other disk drives is easier than ever.

Can’t Draw with Finger on iPad? Here’s Why!

Mar 6, 2022 - 2 Comments
How to draw on iPad with a finger

If you’re an iPad, iPad Pro, or iPad Air user, and you are trying to draw with your finger on the iPad on Notes app (or elsewhere with Markup) but find that it’s not working, there’s a simple explanation and solution to this problem.

How to Update Zoom on Mac, If Updating Not Working or Installing Fails

Feb 14, 2022 - Leave a Comment
HOW TO UPDATE ZOOM ON MAC

You launched Zoom on the Mac, you can’t join a meeting because Zoom requires an update, but the update to Zoom fails. Don’t panic! If you’ve tried to update Zoom on the Mac and the update installation is not working or outright fails, you’re not alone. For whatever reason some Mac users find that updating … Read More

Is macOS Monterey Draining Your Battery Overnight in Sleep Mode?

Feb 11, 2022 - 13 Comments
Overnight battery draining on MacBook

There is some online discussion of battery drain occurring overnight on MacBook Pro and MacBook Air laptops, while the Macs are in sleep mode, with many users noticing the problem after updating to a recent version of macOS Monterey. While there does seem to be an uptick of overnight battery draining behavior with macOS Monterey … Read More

How to Remove Birthdays from iPhone Calendar

Feb 10, 2022 - 7 Comments
Remove Birthdays from Calendar on iPhone, iPad

Do you see someones birthday you want to remove from your iPhone Calendar? Is your iPhone Calendar full of birthdays that you don’t care about or don’t care to see? Want to delete these birthdays from your iPhone or iPad Calendar and are perplexed that there’s no obvious way to do so? Are you wondering … Read More

How to Remove Linked Devices for Apple Purchases on PC & Mac

Feb 5, 2022 - Leave a Comment
How to Remove Linked Devices for Purchases on PC & Mac

Do you sign in to your Apple ID on a lot of different devices, let’s say your iPhone, several Mac’s, a few Windows machines, an old PC, an older iPhone or iPad or two, or even an Android device? If so, you may want to check out how many devices are associated with your account, … Read More

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