Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Charge Apple Pencil

Apr 18, 2021 - Leave a Comment
iPad with Apple Pencil

The Apple Pencil is a fantastic accessory to iPad, but if you’re new to ownership you may not be entirely sure how to charge the Apple Pencil. Charging Apple Pencil is easy, though how it is charged depends on which model / generation of Apple Pencil you own. Not to worry, they’re simple to differentiate … Read More

How to Chat with Apple Support on iPhone & iPad

Apr 17, 2021 - Leave a Comment
How to Chat with Apple Support on iPhone

If you’re unable to resolve any issue that you’re facing with an Apple device or service, you can always get in touch with an Apple Support agent for further assistance. Moreover, you can do this right from your iPhone or iPad.

iPhone / iPad Screen Not Rotating? Here’s How to Fix Stuck Screen Rotation

Apr 15, 2021 - Leave a Comment
iPhone / iPad Screen Not Rotating? Here’s How to Fix Stuck Screen Rotation

Is your iPhone or iPad’s screen stuck in landscape or portrait mode while using a particular app? Or perhaps, you’re unable to switch between the orientations no matter what you do on your device? This issue is not exactly uncommon, but it’s frustrating, and fortunately, it’s very minor and pretty easy to fix.

How to Get Around Activation Lock on iPhone

Apr 11, 2021 - 1 Comment
How to Get Around Activation Lock on iPhone

Did you purchase a used iPhone from someone only to be welcomed with an Activation Lock screen? Or, did you forget your Apple ID details and get locked out of your own iPhone? Either way, there are multiple ways to go about resolving the activation lock situation on an iPhone (or iPad for that matter).

Apple Pencil Won’t Pair or Disconnecting Frequently? Here’s How to Fix & Troubleshoot

Apr 9, 2021 - Leave a Comment
Apple Pencil Troubleshooting

Is your Apple Pencil not pairing with your iPad or is it getting randomly disconnected while in use? This could be due to a number of different factors since it relies on a wireless connection and packs its own battery. Don’t fret though, since most disconnection and pairing issues with Apple Pencil can be fixed … Read More

How to Clean Install macOS Big Sur

Apr 8, 2021 - 4 Comments
How to clean install macOS Big Sur

Mac users may occasionally find themselves wanting to clean install macOS Big Sur onto a Mac. A clean installation of macOS Big Sur basically means the entire hard drive – including the system itself, all data, all apps, user accounts, literally everything – is erased, and then a fresh clean install of macOS Big Sur … Read More

How to Change Sidecar iPad Position Side on Mac

Apr 5, 2021 - Leave a Comment
Change Sidecar iPad position on Mac and

By default, Sidecar for Mac sets iPad to be on the right side of the Mac display, but what if you want to change the iPad position to be on the left side? Or to the top, or bottom of the Mac display? Or perhaps you want the iPad display to be a little bit … Read More

Can’t Remember Password for Encrypted iPhone Backup? Here’s What To Do

Mar 31, 2021 - Leave a Comment
Can't Remember Password for Encrypted iPhone Backup? Here's What To Do

If you use iTunes or macOS Finder to locally back up your iPhone or iPad, you could run into a situation where you forgot the devices backup password, and you’re no longer able to use this backup to restore your device. That’s not a great feeling, but don’t panic quite yet because if you find … Read More

How to Fix “Import Failed” Mail Error on Mac

Mar 30, 2021 - Leave a Comment
Mail Import Failed error on Mac

Rarely, Mac users encounter an “Import Failed” error message when trying to open the Mail app in Mac OS, with a brief Message Import splash screen. The import failure prevents the Mail app from opening any further, and therefore renders the Mail app and inboxes unusable. This can happen on any version of Mail for … Read More

Apple Watch Not Pairing with iPhone? How to Fix & Troubleshoot

Mar 28, 2021 - Leave a Comment
How to Troubleshoot Apple Watch Not Pairing with iPhone

Is your Apple Watch not pairing with your iPhone? Or did it get disconnected after successfully setting it up using your iPhone? This issue isn’t exactly uncommon, but in most cases, you can resolve it within a matter of minutes.

Fix “Unable to Install Update” Error for iOS & iPadOS

Mar 24, 2021 - 2 Comments
Unable to Install Update - An error Occurred Installing iOS / ipadOS

If you’re trying to install an iOS or iPadOS software update and discover a failure error that states “Unable to Install Update – An error occurred installing iOS 14.5” (or any iOS/iPadOS x.x.x) with an option to Retry or to Remind Me Later, you may be understandably frustrated. Fortunately this is usually pretty easy to … Read More

How to Fix Safari “This Connection Is Not Private” Warnings

Mar 17, 2021 - 2 Comments

Are you receiving an error message saying “This connection is not private” when you’re trying to access a website in Safari from iPhone, iPad, or Mac? Many users have seen this error at some point as they browse the web, and this can be bypassed or ignored quickly fixed regardless of what device you use.

How to Reset HomePod and HomePod Mini

Mar 13, 2021 - Leave a Comment
How to Reset HomePod

Are you facing ongoing issues, problems, or quirks with HomePod? If so, one of the troubleshooting methods would be resetting your device. Fortunately, resetting your HomePod to its default settings can be done in a few seconds using the Home app.

How to Restart HomePod and HomePod Mini

Mar 11, 2021 - 1 Comment
How to Restart HomePod and HomePod Mini

Did your HomePod stop responding to your queries all of a sudden? Is Siri not being activated when you press the top of your HomePod? This may be either a glitch or a connectivity issue that can often be easily resolved by just rebooting the device.

Troubleshooting HomeKit Problems & Connection Issues

Mar 7, 2021 - Leave a Comment
How to Troubleshoot Home app and HomeKit devices

HomeKit devices can include everything from Apple products like Apple TV and HomePod to third party devices like smart power outlets, smart lightbulbs, security cameras, doorbell cameras, garage door openers, light switches, and so much more. HomeKit devices are used with the Home app on iPhone, iPad, or Mac, and while they should be working … Read More

Mac App Frozen? 9 Tips for How to Handle Freezing Mac Apps

Feb 22, 2021 - 5 Comments
Frozen Mac Apps Troubleshooting

Did one of your apps stop responding while you were working on a Mac? Perhaps you tried closing or quitting the app but to no avail? This can happen from time to time where an app freezes up or becomes unresponsive, and while it’s frustrating, there are multiple ways to fix frozen apps easily on … Read More

How to Boot Apple Silicon M1 Mac to Recovery Mode

Feb 12, 2021 - 5 Comments
How to Boot Apple Silicon M1 Mac to Recovery Mode

Booting an Apple Silicon Mac into Recovery Mode is slightly different from booting into recovery on an Intel Mac. If you’re new to Apple Silicon Mac ownership, it can be helpful to understand how recovery mode works on the new Mac architecture.

How to Boot in Safe Mode on Apple Silicon M1 Mac

Feb 9, 2021 - Leave a Comment
How to Boot in Safe Mode on Apple Silicon M1 Mac

Having trouble booting up an Apple Silicon M1 Mac normally? Booting into Safe Mode can help troubleshoot issues on a Mac, and help to determine if a particular problem is software related, MacOS related, or even hardware related. If you have an Apple Silicon MacBook Pro, MacBook Air, or Mac mini however, you’ll find the … Read More

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