Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Mac App Frozen? 9 Tips for How to Handle Freezing Mac Apps

Feb 22, 2021 - 5 Comments
Frozen Mac Apps Troubleshooting

Did one of your apps stop responding while you were working on a Mac? Perhaps you tried closing or quitting the app but to no avail? This can happen from time to time where an app freezes up or becomes unresponsive, and while it’s frustrating, there are multiple ways to fix frozen apps easily on … Read More

How to Boot Apple Silicon M1 Mac to Recovery Mode

Feb 12, 2021 - 5 Comments
How to Boot Apple Silicon M1 Mac to Recovery Mode

Booting an Apple Silicon Mac into Recovery Mode is slightly different from booting into recovery on an Intel Mac. If you’re new to Apple Silicon Mac ownership, it can be helpful to understand how recovery mode works on the new Mac architecture.

How to Boot in Safe Mode on Apple Silicon M1 Mac

Feb 9, 2021 - Leave a Comment
How to Boot in Safe Mode on Apple Silicon M1 Mac

Having trouble booting up an Apple Silicon M1 Mac normally? Booting into Safe Mode can help troubleshoot issues on a Mac, and help to determine if a particular problem is software related, MacOS related, or even hardware related. If you have an Apple Silicon MacBook Pro, MacBook Air, or Mac mini however, you’ll find the … Read More

How to Force Restart M1 Mac

Feb 8, 2021 - 4 Comments

Wondering how to perform some common troubleshooting tasks like force restarting an Apple Silicon M1 Mac? If you are an early adopter an Apple silicon MacBook Pro, MacBook Air, or Mac mini, you might be curious how some some tasks are different, since M1-powered Macs are based on a completely different chip architecture.

iPhone Microphone Not Working? Here’s How to Fix & Troubleshoot iPhone Microphone Issues

Feb 5, 2021 - 1 Comment
iPhone Microphone Not Working? Here's How to Fix & Troubleshoot

Is the microphone on your iPhone not working as intended? Or, does your voice sound muffled during voice calls and video calls? There are several factors that could hamper the performance of your iPhone’s microphone, so let’s take look at how to resolve what can be a frustrating issue.

Downloading MacOS IPSW Files for Apple Silicon Macs

Jan 28, 2021 - 2 Comments
Mac IPSW files can be used with Apple Configurator tool

The latest Apple Silicon Macs can use IPSW files to restore and revive Mac hardware, similar to how iPhone and iPad can use IPSW files for firmware updates and restores. Unsurprisingly, this means there are now Mac IPSW files for the Apple Silicon M1 Macs. The usage of IPSW files is generally considered advanced, and … Read More

Fix macOS “Installation failed, An error occurred while installing the selected updates” Errors

Jan 27, 2021 - 5 Comments
macOS installation failed error

Some Mac users have run into an error when attempting to download or install system software updates that says “Installation failed, An error occurred while installing the selected updates.” This alert comes up in the Software Update system preference panel, and has been encountered in macOS Big Sur, macOS Catalina, macOS Mojave, and prior versions … Read More

How to Force Restart New iPad, iPad Mini, iPad Air

Jan 26, 2021 - 2 Comments
How to Force Restart New iPad, iPad Mini, iPad Air

Have a newer iPad, iPad mini, or iPad Air with a Home button, and wondering how you can force restart the device? It’s pretty simple to forcibly reboot iPad models with physical home buttons, but it is different from forced restarts on models without home buttons. If you’re wondering how this whole process works, read … Read More

How to Enter Recovery Mode on iPad Air (2020 Model)

Jan 24, 2021 - Leave a Comment
How to Enter Recovery Mode on iPad Air (2020 Model)

Using recovery mode on the newest iPad Air (2020 models and later) may be necessary sometimes for troubleshooting purposes. Entering and using Recovery Mode on the newest iPad Air models is a bit different than earlier iPad models however, so if you’re unsure how it works read on to learn how to enter and exit … Read More

How to Enter DFU Mode on iPad Air (2020 Model)

Jan 22, 2021 - Leave a Comment
How to Enter DFU Mode on iPad Air (2020 Model)

If you have a new iPad Air model (2020 or later), you might be wondering how you can enter and exit DFU mode on the device, typically for troubleshooting purposes. This has changed as the new iPad Air no longer has a Home button, making it more closely match the Pro series. So whether new … Read More

macOS Big Sur Slow or Laggy? 8 Tips to Help Speed Up the Mac Again

Jan 20, 2021 - 11 Comments
If macOS Big Sur feels slow here are tips to speed it up

Some Mac users feel macOS Big Sur is slower, lagging, or has worse performance on their Macs compared to prior versions of macOS system software. If you have noticed a performance degradation since updating to or installing macOS Big Sur, there may be good reason for that slowness, or it may be due to a … Read More

How to Enter Recovery Mode on iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max

Jan 18, 2021 - 1 Comment
How to Enter Recovery Mode on iPhone 12

Got an iPhone 12, iPhone 12 Pro, iPhone 12 mini, and now you’re wondering how to put the device into Recovery Mode? Whether you’re new to Apple’s iOS ecosystem or you’re upgrading from an iPhone with home button, you may be interested in learning how you can put one of the new devices into recovery … Read More

How to Force Restart iPhone 12, iPhone 12 Mini, iPhone 12 Pro

Jan 17, 2021 - 2 Comments
How to Force Restart iPhone 12. iPhone 12 Mini, iPhone 12 Pro

If you’re new to iPhone 12, iPhone 12 Pro, or iPhone 12 mini, you might be wondering how you can forcibly restart the device. Whether you made the switch from an Android device, or if you’re upgrading from an older iPhone model with Touch ID, you will find force restarting the iPhone 12 series to … Read More

How to Turn On & Off iPhone 12, iPhone 12 Mini, iPhone 12 Pro

Jan 16, 2021 - Leave a Comment
How to Turn iPhone 12 Off & On

Wondering how you can turn off and turn on the iPhone 12, iPhone 12 Mini, iPhone 12 Pro, and iPhone 12 Pro Max models? Whether you’re new to the iPhone platform from Android, or just new to the iPhone 12 series, you might find it useful to know how to power on and power off … Read More

How to Enter DFU Mode on iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max

Jan 14, 2021 - Leave a Comment
How to Enter DFU Mode on iPhone 12

Do you have an iPhone 12, iPhone 12 mini, iPhone 12 Pro, or iPhone 12 Pro Max? If so, you may want to learn how you can put your device into DFU mode. Whether you’re new to the iOS ecosystem or you’re upgrading from an older iPhone with Touch ID, you’ll find DFU mode mode … Read More

How to Fix iPhone / iPad Keyboard Missing or Disappearing

Jan 1, 2021 - Leave a Comment
How to Fix iPhone Keyboard Missing or Disappearing

Are you having trouble activating the on-screen keyboard on your iPhone or iPad? More specifically, is the keyboard not showing up on the screen when you tap on the text field or does it disappear randomly? This could be due to various reasons, but usually it’s not that hard to resolve, so if you’re wondering … Read More

Can’t Access the 3-Month Fitness+ Trial? Here’s How to Fix

Dec 28, 2020 - 2 Comments
Can't Access the 3-Month Fitness+ Trial? Here's How to Fix

Apple recently rolled out the Fitness+ subscription service in select countries and it’s currently offering either a one-month or a three-month trial depending on when the user purchased their Apple Watch. If you recently purchased an Apple Watch, you may be entitled to a three-month trial period.

5G Not Working on iPhone 12? Here’s How to Troubleshoot

Dec 26, 2020 - 3 Comments
iPhone 12

The iPhone 12 series includes support for 5G networks, but that doesn’t necessarily mean if you get an iPhone 12 that you’ll suddenly be using 5G. Some users may discover that 5G is not working at all on their new iPhone 12, or that they’re seemingly unable to join a 5G network. There are several … Read More

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