Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How Do I Check the Battery on My iPad Pro Magic Keyboard?

Jun 3, 2022 - Leave a Comment
iPad Pro Magic Keyboard

The Magic Keyboard for iPad Pro and iPad Air is a phenomenal accessory that takes the iPad to a new level by adding a great backlit keyboard, a great trackpad, and a nice design. If you recently got a Magic Keyboard for your iPad, you may be wondering how long the keyboards battery lasts, how … Read More

How to Restart, Force Restart, & Shut Down iPad Mini 6

May 30, 2022 - Leave a Comment
iPad Mini 6

Wondering how you can restart, shut down, or force restart an iPad Mini 6? If you’re new to Apple devices without Home buttons, you may be unfamiliar with how to perform these common tasks on your new mini tablet. The new iPad Mini 6 is redesigned to resemble a small iPad Pro or iPad Air, … Read More

“Touch ID to Log In” Stuck on Mac Touch Bar? Here’s the Fix

May 25, 2022 - Leave a Comment
Force Quit the TouchBarServer

Owners of a MacBook Pro with Touch Bar may occasionally run into an issue where the Touch Bar gets stuck on a “Touch ID to Log In” screen, often with a Safari icon, displaying even if Safari is not the foremost app on the Mac. Tapping on the ‘Cancel’ button on the Touch Bar doesn’t … Read More

How to Clear Icon Cache on Mac

May 23, 2022 - 2 Comments
Clear icon cache on the Mac

Occasionally, Mac users may notice that icons in the Finder of MacOS or the Dock of MacOS either display as generic icons, or the icons do not align with what they should (for example, seeing a generic document icon instead of a PDF thumbnail, or seeing a VLC icon instead of a zip archive icon, … Read More

How to Force Restart, Shutdown, and Restart iPhone SE 3

May 21, 2022 - 3 Comments
iPhone SE 3

If you have a new iPhone SE 3 (the 2022 model) you may be wondering how to perform common troubleshooting tasks, like force restarting the iPhone SE, or shutting it down and turning it off, to initiating a standard restart on the device. These procedures are simple once you learn how they work, so read … Read More

How to Reboot Apple Studio Display

May 19, 2022 - 2 Comments
Apple Studio Display 5k

 The Apple Studio Display is a beautiful monitor and screen, both visually and in terms of the picture quality. But sometimes the Apple Studio Display misbehaves, and problems can happen with it that require the Apple Studio Display to restart. Maybe the sound has stopped working properly or at all, the web camera is … Read More

Can’t Scan QR Codes with iPhone / iPad Camera? Here’s a Fix

May 18, 2022 - 1 Comment
Fix QR code scanning not working on iPhone or iPad

As you may know, the iPhone and iPad camera can scan a QR code simply by pointing the devices camera at a QR code. Easy enough, right? Well, not if it doesn’t work. Sometimes users may find that QR code scanning is not working on their iPhone or iPad camera, and this can be an … Read More

How to Delete /AppleInternal from Mac

May 17, 2022 - 7 Comments
AppleInternal folder on Mac

Some Mac users have found that a directory called AppleInternal is sitting in the root of their Macintosh HD. The folder itself is empty, but is not removable through the typical means. /AppleInternal is apparently used by Apple for internal development purposes, and thus likely has no benefit or reason to be installed on an … Read More

How to Disable CenturyLink McAfee Cyber Security Warnings

May 14, 2022 - Leave a Comment
CenturyLink warning site could be malicious error McAfee security

Many CenturyLink users have discovered that attempting to visit certain web pages and websites leads to a giant McAfee cyber security “warning” message that says something to the effect of “Warning! (website URL) appears to be risky. This might be because it is new or may not have the latest security.” or “Warning! This site … Read More

How to Restart & Force Restart the iPad Air 5

May 11, 2022 - 1 Comment
iPad Air 5

Occasionally you may need to shut down, restart, or force restart a device, and iPad Air 5 is no exception. Whether it’s force restarting because of a frozen app, troubleshooting an issue, restarting for any number of reasons, or shutting down the iPad Air for a flight, we’ll cover how you can perform these common … Read More

iPad Magic Keyboard Backlight Not Working? Here’s How to Fix It

May 1, 2022 - 1 Comment
iPad Magic Keyboard backlighting

The backlit keyboard on iPad Magic Keyboard typically lights up the moment you attach the Magic Keyboard to the iPad Pro or iPad Air. But sometimes that doesn’t happen, and sometimes the iPad Magic Keyboard backlighting does not work. Usually this is an easy fix however, so don’t freak out if you find the backlit … Read More

Fix Zoom Error Code 1132, 5003, 3160 Connection Problems

Apr 29, 2022 - Leave a Comment
Zoom icon

Zoom is the popular virtual meeting platform used widely by many companies, institutions, schools, providers, groups, and friends, and while Zoom meetings usually work great, occasionally some Zoom users will have a failure to connect to a meeting, and Zoom will show error codes when either attempting to join a meeting, or to login to … Read More

Fix iCloud Errors & “Can’t Establish Secure Connection with idmsa.apple.com” on MacOS Sierra & High Sierra

Apr 27, 2022 - 1 Comment
Fix Safari Can't Establish Secure Connection errors, Apple ID errors, iCloud errors, in MacOS High Sierra

Some Mac users running MacOS Sierra and MacOS High Sierra have found they’re unable to login to an Apple ID or iCloud through System Preferences, or access iCloud.com in Safari. Additionally, Apple websites requiring usage of an Apple ID from Safari fail with a ‘Safari Can’t Open Page’ error “because Safari can’t establish a secure … Read More

Tap to Click Not Working on Mac? Here’s How to Fix It

Apr 20, 2022 - 3 Comments
Fix Tap to Click on Mac trackpads

Tap to Click is a popular feature for Mac trackpads that allow users to tap on the trackpad to perform a click, rather than exert physical pressure to physically click down on the trackpad. Many Mac users like to use Tap to Click, so if you find it’s suddenly not working, or not working as … Read More

How to Change or Remove Font Smoothing on MacOS Monterey & Big Sur

Apr 6, 2022 - 5 Comments
How to Change or Remove Font Smoothing on Mac

Are you noticing blurry text on your Mac’s display while navigating through the menu and across apps? More specifically, has this been an issue ever since you updated to macOS Monterey or Big Sur, and on a non-retina display? If so, chances are, font smoothing is enabled by default, and for some users they feel … Read More

What Does the Red Dot Mean on Apple Watch?

Apr 3, 2022 - Leave a Comment
Red Dot on Apple Watch screen

Got a red dot on the screen of your Apple Watch? Wondering what the red dot is at the top of the Apple Watch screen? You’re certainly not alone, as many Apple Watch users are wondering what the red dot means, and perhaps how they can get rid of it on their device.

Mac Doesn’t Have Admin Account in macOS Monterey or Big Sur? Here’s a Fix

Mar 25, 2022 - 13 Comments
Change user account to admin account in macOS Monterey

All Mac computers need an administrator account to be able to function properly and perform certain tasks, ranging from installing certain software, to changing some system preferences. A variety of situations can arise causing a Mac to lose an administrator account, often if a user attempted to add a new admin account or new user … Read More

How to Downgrade MacOS Monterey to macOS Big Sur

Mar 21, 2022 - 10 Comments
How to downgrade from MacOS Monterey to Big Sur

If you have recently installed MacOS Monterey and regret doing so for whatever reason, perhaps incompatibility with some critical applications, general instability, or experiencing some other problems with MacOS Monterey that make it unworkable for you, you may be interested in downgrading from MacOS Monterey back to macOS Big Sur, or whatever the prior macOS … Read More

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