Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Enable Flash Player on Chrome

Feb 17, 2020 - 3 Comments
How to Enable Chrome in MacOS

You may have noticed that though Google Chrome offers native support for the Flash player plugin, but it’s now disabled by default within the browser. Thus if you want to use Flash on Chrome, you must enable Flash Player manually through the Chrome settings. This tutorial will show you how to enable Flash Player on … Read More

Contacts Showing as Numbers Only on iPhone? Here’s the Fix for Not Showing Contact Names!

Feb 9, 2020 - 6 Comments
Fix contacts names missing on iPhone

A frustrating situation can occur where seemingly at random your contacts names are not showing on iPhone, instead only displaying the numbers. When this happens, when you launch Phone app to make or receive a call, you will only see a phone number rather than the contact name, and likewise Messages shows only contact numbers … Read More

iMessage Not Working on Mac? How to Fix & Troubleshoot Messages in MacOS

Feb 4, 2020 - 4 Comments
How to Fix iMessage Not Working on Mac

The Messages app on Mac allows you to send iMessages easily to and from the computer to any other iPhone, iPad, Mac, or iPod touch that is also using the iMessage protocol. Messages usually works just fine, but sometimes there can be issues encountered that prevent the iMessage feature from working in MacOS. Usually this … Read More

How to Delete All Email on iPhone & iPad with iOS 13

Jan 29, 2020 - 5 Comments
How to delete all emails from iPhone or iPad

Want to delete all emails from iPhone or iPad? You can easily remove every email from the Mail app on any iPhone or iPad with the latest versions of iOS and iPadOS, and the process is the same on all iPhone, iPad, and iPod touch models. This tutorial will walk through how to delete all … Read More

How to Restore Lost Contacts from iPhone with iCloud

Jan 27, 2020 - 3 Comments
How to Restore Lost Contacts from iCloud

Worried about lost contacts from iPhone, iPad, or Mac? If you are looking to recover and restore lost contacts, the instructions here will help walk you through the process by using iCloud to recoup contact information that has gone missing from a device. Contacts are extremely important to stay in touch with your friends, family … Read More

How to Stop iPad from Getting iPhone Messages

Jan 16, 2020 - 4 Comments
How to Stop iPad Getting iPhone Messages

Ever wondered why your iPad is getting text messages from your iPhone? And have you ever wondered how to stop the iPad from getting iPhone messages? This article will show you how to disable the feature that allows all iPhone messages to be shared and received to an iPad.

How to Find AirPods Serial Number (& AirPods Pro)

Jan 7, 2020 - Leave a Comment
AirPods in case

Need to find the serial number of AirPods or AirPods Pro? Perhaps you want to check the warranty status of AirPods, you’re going to use an AppleCare service claim, you need their serial number for insurance purposes, or for any other number of reasons that you may need the unique serial number for AirPods. There … Read More

How to Use Recovery Mode on iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Dec 23, 2019 - Leave a Comment
How to use Recovery Mode on iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Recovery Mode can be initiated on iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max as a means of troubleshooting some particularly challenging problems with the device. Typically Recovery Mode is only needed in rare occasions, like when the iPhone 11 or iPhone 11 Pro is stuck on  Apple logo during boot, or … Read More

How to Force Restart iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Dec 22, 2019 - Leave a Comment
How to force restart iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Force restarting an iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max may be necessary as a troubleshooting measure sometimes. Usually you’d only need to force restart iPhone 11 / iPhone 11 Pro if the device becomes unresponsive or otherwise unusable for some reason, like an app has frozen or the system software itself … Read More

How to Turn Off iPhone 11 & iPhone 11 Pro

Dec 21, 2019 - 9 Comments
How to Turn Off iPhone 11 and iPhone 11 Pro

Wondering how to turn off iPhone 11 or iPhone 11 Pro? You might expect that by holding down the Power button it would allow you to turn off iPhone 11 Pro, iPhone 11, and iPhone 11 Pro Max and then power down the device, but that actually just activates Siri. Instead, if you wish to … Read More

How to Force Restart a MacBook Air (2018/2019)

Dec 7, 2019 - 2 Comments
How to Force Restart MacBook Air

Wondering how to force restart a new MacBook Air 2019 or 2018 model? As you may have noticed there is no obvious power button like there used to be on old Macs, so the old approach to force restarting a Mac seems like it doesn’t apply to the newer MacBook Air 2019 and 2018 models. … Read More

How to Take a Screenshot on iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Nov 17, 2019 - Leave a Comment
How to screenshot iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

Wondering how to take screenshots on iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max? Many users who have upgraded older iPhones to the latest iPhone 11 and iPhone 11 Pro model series may be wondering how to take screenshots on their new iPhones, which has changed on the newer devices compared to what … Read More

How to Fix iPhone 5 Not Working Recently with Internet, Calls, Data, GPS

Nov 9, 2019 - 6 Comments
How to fix iPhone 5 not working internet, calls, GPS

If you have an iPhone 5 that is now experiencing cellular data problems with failure to connect to the internet, wireless not working, and even the inability to make phone calls consistently, the phone may be experiencing the GPS date & time bug discussed here which began to impact iPhone 5 internet functionality on Sunday … Read More

iPhone 11 Won’t Connect to iTunes on Mac? Here’s the Fix

Nov 6, 2019 - 32 Comments
Fix iPhone 11 not syncing or showing in iTunes

Some iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max users have discovered that iTunes does not recognize the new iPhone connected to a Mac. Instead, launching iTunes with iPhone 11 or iPhone 11 Pro connected via USB cable does nothing, and the iPhone does not show up in iTunes, it does not sync, … Read More

iPhone Personal Hotspot Not Working? Try These Fixes to Troubleshoot

Nov 2, 2019 - 9 Comments
Turning on iPhone personal hotspot

Is iPhone Personal Hotspot not working for you? If you’re trying to use Personal Hotspot or connect to iPhone Personal Hotspot from another Mac, PC, or device and you find the wi-fi sharing feature is not working, it can be understandably frustrating as many users rely on this feature for internet service on the go, … Read More

How to Invert Screen Colors on iPhone & iPad

Nov 1, 2019 - 2 Comments
How to invert screen on iPhone or iPad

Want to invert the screen of iPhone or iPad? You can invert the screen colors of iPhone or iPad easily through an Accessibility option. This can be very helpful to many users for various purposes, whether for reviewing things on the display in dim ambient lighting, due to some color blindness or other visual difficulties, … Read More

How to Stop Accidentally Deleting Emails in iOS 13 Mail on iPhone

Oct 30, 2019 - 9 Comments
Confirm that you want to delete email in Mail for iPhone

Some iPhone users are finding they are accidentally deleting emails in Mail app of iOS 13, instead of replying to them as desired. This is because the Trash icon to delete emails is located directly next to the reply icon, a change to the Mail app interface that was introduced to iPhone with iOS 13. … Read More

PSA: iPhone 5 Must Update to iOS 10.3.4 ASAP to Avoid Internet Problems

Oct 28, 2019 - 20 Comments
iPhone 5

Update: You can read how to fix iPhone 5 not working recently with internet, data, cellular calls, etc, here. If you use iPhone 5 you will want to update the device to iOS 10.3.4 as soon as possible. Failure to do so means iPhone 5 will have problems with internet connectivity and functionality, significantly degrading … Read More

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