Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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MacBook Automatically Lowering Brightness on Battery? Here’s How to Fix it

May 28, 2021 - 1 Comment
Mac Automatically Lowering Brightness on Battery? Here's How to Fix it

Is your MacBook Pro or MacBook Air automatically lowering the brightness of its display whenever it’s on battery? This may be happening for several different reasons, but it’s nothing you can’t fix. If you’d like a Mac laptop to stop adjusting display brightness on it’s own, read on.

How to Reduce Your iCloud Backup Data Size on iPhone / iPad

May 19, 2021 - 2 Comments
How to Reduce Your iCloud Backup Data Size on iPhone

Are you running low on your iCloud storage space? If an iCloud backup is too large for the iCloud plan you have, you won’t be able to backup the iPhone or iPad, and this is one of the most common reasons iCloud backups fail. If you’re not planning to upgrade to an iCloud plan with … Read More

How to Reset Apple ID Password on Mac, the Easy Way

May 19, 2021 - 2 Comments
How to Reset Apple ID Password on Mac

Did you forget an Apple ID password? That’s not the most fun feeling in the world, but fortunately you can reset an Apple ID password right from the Mac, and it’s quite easy.

Managing PWM on OLED iPhone & iPad Displays

May 14, 2021 - 4 Comments
OLED PWM on iPhone

Some iPhone and iPad users are sensitive to PWM flickering on the latest devices OLED displays. PWM, which stands for Pulse Width Modulation, can cause some users to have eye strain, feel nauseous or dizzy, or have headaches from the screen flickering when using an OLED screen device with PWM. All new model iPhone and … Read More

How to Reset Screen Time Passcode on iPhone & iPad

May 12, 2021 - 2 Comments
How to Reset Screen Time Passcode on iPhone & iPad

Did you accidentally lose or forget the passcode you use for Screen Time on your kid’s iPhone or iPad? Fortunately, there’s a way to reset your Screen Time passcode without losing all your settings.

How to Reset MacOS Password with Terminal

May 11, 2021 - 8 Comments
How to Reset MacOS Password with Terminal

Can’t log in to your Mac because you forgot or lost your user password? That can be stressful, but don’t freak out quite yet. Whether it’s your primary admin password or password to a standard user account on someone else’s mac, you can reset it in a couple of minutes.

Problems with iOS 14.5.1 Update? Can’t Install? Battery Draining Issues?

May 6, 2021 - 4 Comments
iOS 14.5.1

It appears that some users are having issues with iOS 14.5.1 and ipadOS 14.5.1, ranging from problems installing the update, to battery issues or a hot iPhone / iPad after install. These type of problems are usually rare, but they can happen to some users after virtually any system software update, and thus these circumstances … Read More

How to Fix “maximum number of free accounts have been activated on this iPhone” Error

Apr 26, 2021 - 1 Comment
How to Fix "maximum number of free accounts have been activated on this iPhone" Error

Are you unable to create a new Apple ID or iCloud account on your iPhone? More specifically, are you getting an error stating “maximum number of free accounts have been activated on this iPhone”? If so, you’re probably wondering what to do about it.

Purgeable Storage Space on Mac: What it is & How to Free It

Apr 22, 2021 - Leave a Comment
Purgeable Storage space on Mac

You may find a “Purgeable” storage space when looking at disk storage and disk usage in modern versions of macOS, including Big Sur, Catalina, Mojave, Sierra, etc, either within the About This Mac > Storage screen, Disk Utility, or the Storage Management section of System Information. This curiously labeled disk storage item is similar to … Read More

How to Reset MacOS Password in MacOS Big Sur, Catalina, Mojave

Apr 21, 2021 - 6 Comments
How to Reset MacOS Password in MacOS Catalina, Big Sur, Mojave

Did you forget or lose the password for your Mac’s user account? Thankfully, macOS Big Sur, Catalina, and Mojave make it easy to reset this password, and you can do it in a matter of seconds regardless of what Mac you own, with the help of your Apple ID.

How to Charge Apple Pencil

Apr 18, 2021 - Leave a Comment
iPad with Apple Pencil

The Apple Pencil is a fantastic accessory to iPad, but if you’re new to ownership you may not be entirely sure how to charge the Apple Pencil. Charging Apple Pencil is easy, though how it is charged depends on which model / generation of Apple Pencil you own. Not to worry, they’re simple to differentiate … Read More

How to Chat with Apple Support on iPhone & iPad

Apr 17, 2021 - 1 Comment
How to Chat with Apple Support on iPhone

If you’re unable to resolve any issue that you’re facing with an Apple device or service, you can always get in touch with an Apple Support agent for further assistance. Moreover, you can do this right from your iPhone or iPad.

iPhone / iPad Screen Not Rotating? Here’s How to Fix Stuck Screen Rotation

Apr 15, 2021 - 1 Comment
iPhone / iPad Screen Not Rotating? Here’s How to Fix Stuck Screen Rotation

Is your iPhone or iPad’s screen stuck in landscape or portrait mode while using a particular app? Or perhaps, you’re unable to switch between the orientations no matter what you do on your device? This issue is not exactly uncommon, but it’s frustrating, and fortunately, it’s very minor and pretty easy to fix.

How to Get Around Activation Lock on iPhone

Apr 11, 2021 - 1 Comment
How to Get Around Activation Lock on iPhone

Did you purchase a used iPhone from someone only to be welcomed with an Activation Lock screen? Or, did you forget your Apple ID details and get locked out of your own iPhone? Either way, there are multiple ways to go about resolving the activation lock situation on an iPhone (or iPad for that matter).

Apple Pencil Won’t Pair or Disconnecting Frequently? Here’s How to Fix & Troubleshoot

Apr 9, 2021 - Leave a Comment
Apple Pencil Troubleshooting

Is your Apple Pencil not pairing with your iPad or is it getting randomly disconnected while in use? This could be due to a number of different factors since it relies on a wireless connection and packs its own battery. Don’t fret though, since most disconnection and pairing issues with Apple Pencil can be fixed … Read More

How to Clean Install macOS Big Sur

Apr 8, 2021 - 4 Comments
How to clean install macOS Big Sur

Mac users may occasionally find themselves wanting to clean install macOS Big Sur onto a Mac. A clean installation of macOS Big Sur basically means the entire hard drive – including the system itself, all data, all apps, user accounts, literally everything – is erased, and then a fresh clean install of macOS Big Sur … Read More

How to Change Sidecar iPad Position Side on Mac

Apr 5, 2021 - 2 Comments
Change Sidecar iPad position on Mac and

By default, Sidecar for Mac sets iPad to be on the right side of the Mac display, but what if you want to change the iPad position to be on the left side? Or to the top, or bottom of the Mac display? Or perhaps you want the iPad display to be a little bit … Read More

Can’t Remember Password for Encrypted iPhone Backup? Here’s What To Do

Mar 31, 2021 - 1 Comment
Can't Remember Password for Encrypted iPhone Backup? Here's What To Do

If you use iTunes or macOS Finder to locally back up your iPhone or iPad, you could run into a situation where you forgot the devices backup password, and you’re no longer able to use this backup to restore your device. That’s not a great feeling, but don’t panic quite yet because if you find … Read More

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