Troubleshooting

MacBook Pro users with a Touch Bar equipped model may find themselves using Safari and have the Touch Bar constantly show a seemingly random “Touch ID to Autofill” or “Touch ID to Sign In” request, even if they’re using a website or a webpage with no forms, nothing to sign into, and nothing to autofill. … Read More

The iPad mini 7 is a great little iPad and the first mini model to support Apple Intelligence. If you recently got an iPad mini 7, you might be wondering how you can restart the device, shut it down, and force restart the mini, all of which are common tasks for troubleshooting and even just … Read More

The Mail app on iPhone and iPad has been around since the beginning of those devices, and many people have grown familiar with how the Mail app works and behaves. But recently, Apple has been making a lot of tweaks and adjustments to the Mail app, and some of these changes are not necessarily welcome … Read More

Some iPhone and iPad users may occasionally notice that their iPhone app icons show up as blank white or grey icons with a grid like appearance on them of a cross and circles. If you’ve never seen this before, it can be confusing, especially since there is no clear indication on what the blank icon … Read More

Some MacOS Sequoia users have discovered that the com.apple.mediaanalysisd directory in MacOS is taking up very large amounts of disk storage capacity with cache files. If you have discovered your Mac disk space has reduced since installing or updating to MacOS Sequoia, the inordinately large com.apple.mediaanalysisd cache file issue could be to blame. A variety … Read More

You may occasionally find a situation where a question mark icon appears in the Mac Dock, sometimes it’s even several question mark icons. If you click on the question mark icon in the Dock, nothing happens. What is the question mark? Why is there a question mark icon in the Dock? How do you remove … Read More

If you have recently opened the Mail app after updating to iOS 18.2 or iPadOS 18.2, you likely discovered that Mail now defaults to a Mail “Categories” view, showing distinct mail category inboxes; “Primary”, “Transactions”, “Updates”, and “Promotions”. Presumably Apple chose to redesign everyones inbox and enable Mail Categories by default on iPhone and iPad … Read More

One of the best features of modern MacOS versions, from Sequoia 15.0 onward, is iPhone Mirroring, which allows Mac users to interact with their iPhone and use their iPhone directly from their Mac. iPhone Mirroring is almost entirely full featured in that you can access basically every iPhone feature from the Mac… but “almost entirely” … Read More

A strange bug is impacting some iPhone, iPad, and Mac users, where they are presented with new “iCloud Terms & Conditions” to accept, but they are not able to accept them. On a Mac this is particularly annoying because the iCloud Terms & Conditions popup and screen will continuously bother you, but it’s equally annoying … Read More

Data loss is one of the most terrifying experiences to encounter in our digital lives, and so it’s no surprise that iPhone and iPad users who encountered a recent issue with iCloud Notes disappearing from their devices caused significant distress. But Apple has now officially acknowledged the disappearing iCloud Notes problem, and has provided a … Read More

Some iPhone users have noticed Bluetooth connection problems after updating their device to iOS 18, often presenting as dropping connections, or as an inability to connect to Bluetooth devices, whether those Bluetooth devices are speakers, hearing aids, headphones, car stereo systems, or even gaming controllers. Often you can resolve Bluetooth issues by simply toggling Bluetooth, … Read More

Many iPhone users have discovered that Wi-Fi is turning itself on automatically on their iPhone, usually after they install a system software update to iOS, restart the iPhone, or turn the iPhone back on. This is frustrating to many iPhone users because not everyone wants to have wi-fi turned on for any number of reasons, … Read More

The iOS 18 update is a fun one with some intriguing new features, mostly for visual tweaks like adding dark mode icons and color hues, and of course there’s Apple Intelligence AI features if your iPhone is new enough to support those features. One of the other major changes in iOS 18 and iPadOS 18 … Read More

A fair number of Mac users have discovered that Spotlight Search is not working well in MacOS Sequoia, either missing files, apps, and sometimes not working at all to find any local file. For some users the issues with Spotlight happens right after they update to MacOS Seqouia, and for others it may happen later … Read More

Though not common, some Mac users are encountering a strange error message that says “Failed to personalize the software update. Please try again.” when attempting to update their Mac to MacOS Sequoia, and sometimes even with other MacOS software updates too. This is a frustrating error since it prevents the installation of a major system … Read More

The Mac “Recents” folder in Finder is a useful catchall Smart Folder that, as the name implies, contains all recently opened, modified, or added files that are found within the file system. This means the “Recents” folder should contain everything from text files, documents, PDFs, images, video, basically anything in the file system that has … Read More

While Scroll-to-Top is a very popular feature for many iPhone users, allowing them to quickly scroll back to the top of any article, feed, email, or message, not everyone is thrilled with the feature. In fact, a large number of users find Scroll-to-Top to be annoying or frustrating, as they activate it accidentally. Others may … Read More

Many users have already installed iOS 18 onto iPhone or iPadOS 18 onto iPad, but there are also a large number of iPhone and iPad owners who have not yet updated to the latest operating systems. One of the most common reasons for this is as old as the iPhone or iPad itself; a lack … Read More