Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Update Zoom on Mac, If Updating Not Working or Installing Fails

Feb 14, 2022 - Leave a Comment
HOW TO UPDATE ZOOM ON MAC

You launched Zoom on the Mac, you can’t join a meeting because Zoom requires an update, but the update to Zoom fails. Don’t panic! If you’ve tried to update Zoom on the Mac and the update installation is not working or outright fails, you’re not alone. For whatever reason some Mac users find that updating … Read More

Is macOS Monterey Draining Your Battery Overnight in Sleep Mode?

Feb 11, 2022 - 13 Comments
Overnight battery draining on MacBook

There is some online discussion of battery drain occurring overnight on MacBook Pro and MacBook Air laptops, while the Macs are in sleep mode, with many users noticing the problem after updating to a recent version of macOS Monterey. While there does seem to be an uptick of overnight battery draining behavior with macOS Monterey … Read More

How to Remove Birthdays from iPhone Calendar

Feb 10, 2022 - 7 Comments
Remove Birthdays from Calendar on iPhone, iPad

Do you see someones birthday you want to remove from your iPhone Calendar? Is your iPhone Calendar full of birthdays that you don’t care about or don’t care to see? Want to delete these birthdays from your iPhone or iPad Calendar and are perplexed that there’s no obvious way to do so? Are you wondering … Read More

How to Remove Linked Devices for Apple Purchases on PC & Mac

Feb 5, 2022 - Leave a Comment
How to Remove Linked Devices for Purchases on PC & Mac

Do you sign in to your Apple ID on a lot of different devices, let’s say your iPhone, several Mac’s, a few Windows machines, an old PC, an older iPhone or iPad or two, or even an Android device? If so, you may want to check out how many devices are associated with your account, … Read More

Fix “Safari Can’t Open Page NSPOSIXErrorDomain:28” Error on Mac

Jan 28, 2022 - 8 Comments
Safari can't open page NSPOSIXErrorDomain 28

Some Mac Safari users are encountering a Safari failure that causes a curious “NSPOSIXErrorDomain:28” error message to appear, preventing the web browser from working as usual. The full error message appears seemingly at random when Safari on the Mac is used to open a new Safari window or tab, or when a page is trying … Read More

Fix Oh My Zsh “Insecure completion-dependent directories detected”

Dec 29, 2021 - Leave a Comment
Oh My Zsh Insecure Completion Dependent Directories message

If you recently installed Oh My Zsh or updated a Mac running Oh My Zsh, you may encounter a large error message screen upon launching new terminal windows. The error usually states “Insecure completion-dependent directories detected”, and showing a series of /usr/local/share/zsh/ directories whose permissions zsh considers insecure. There are two choices to deal with … Read More

How to Fix “USB Accessories Disabled” Mac Error Message

Dec 15, 2021 - 1 Comment
USB Accessories Disabled Mac error

Some Mac users may see a “USB Accessories Disabled” error message when using their computer. This is often encountered with a USB-C hub that has many devices attached to it, but it can also occur when a Mac has connected an external USB drive, disk, camera, keyboard, controller, USB-C power cable, or other device to … Read More

Fix “This message has not been downloaded from server” in Mail on iPhone & iPad

Dec 8, 2021 - 10 Comments
Message not downloaded from server error iPhone Mail app

Occasionally, Mail app users on iPhone and iPad may try to open an email and encounter an error message in the email subject that says “This message has not been downloaded from the server.” The Mail app does not provide any means to download the email message from the server, leaving it up to the … Read More

“Your system has run out of application memory” Mac Error

Dec 3, 2021 - 12 Comments
Your system has run out of application memory Mac error message

“Your system as run out of application memory” is an error message encountered by some Mac users, often seemingly out of nowhere. The message appears alongside an option to force quit applications, which if an app consuming a large amount of resources is force quit, may temporarily render the Mac usable again.

Beep Sound When Pressing Mute on iPhone Call? The iPhone Mute Sound Explained

Dec 2, 2021 - 15 Comments
Mute and unmute sound effect on iPhone

Many iPhone users have discovered their iPhone is now making a beeping chime sound effect whenever they press the mute or unmute button while on a call. What is the beep sound when pressing “mute” during a call? Is there a way to disable the mute and unmute sound on iPhone? The answers to these … Read More

Installing MacOS Monterey on Unsupported Macs

Nov 30, 2021 - 13 Comments
install macOS Monterey on unsupported Mac

Some advanced Mac users may be interested in running macOS Monterey on an unsupported Mac. Much as it sounds, this means that you’d install and run macOS on a Mac that is older than what is officially supported by macOS Monterey, and not on the compatible Macs list.

Fix App Menu Bar Hiding Behind Notch on MacBook Pro 14″ & 16″

Nov 15, 2021 - 2 Comments

If you have a new MacBook Pro 14″ or 16″ with a display notch, and find an apps menu bar items are hiding behind that display notch, which is a fairly common occurrence for many Mac apps, you can use a workaround to shrink the display so the entire screen scales down to fit below … Read More

Screen Time Wrong? Showing Inaccurate Usage on iPhone & iPad Screen Time & How to Troubleshoot

Nov 13, 2021 - 3 Comments
Screen Time showing wrong time estimates for apps and webpages on iPhone and iPad

Many iPhone and iPad users have discovered Screen Time is reporting incorrect time estimates for apps and webpages, sometimes showing numbers that are considerably wrong. Often the incorrect Screen Time reports will be calculated as many hours for websites or web pages that may be opened as a tab in Safari or from another app, … Read More

Mac App Store “An SSL error has occurred and a secure connection to the server cannot be made.”

Nov 12, 2021 - Leave a Comment
Mac App Store SSL Error

Some Mac users are finding an App Store error when attempting to download apps or update apps from the Mac App Store. The error message says: “We could not complete your purchase. An SSL error has occurred and a secure connection to the server cannot be made.”

How to Fix “Blocked Plug-in” PDF Safari Error on Mac

Nov 12, 2021 - Leave a Comment
Safari Blocked Plug-in Error when downloading PDF files on Mac

Have you ever tried to open a PDF in Safari on the Mac, only to be hit with a “Blocked Plug-In” message in the browser, rather than the PDF? While sometimes this can relate to having the Adobe Acrobat plugin installed on the Mac, it can also be an issue with Safari and loading some … Read More

Touch Screen Issues with iPhone or iPad and iOS 15.1? Here’s How to Fix

Nov 11, 2021 - 27 Comments
iPhone and iPad unresponsive touch screen issues

Some iPhone and iPad users have discovered that their devices touch screens are having random problems with response to touch input, particularly since updating to iOS 15 or iPadOS 15 or later, including iOS 15.1 and iPadOS 15.1. The touch screen issue can be everything unregistered taps, unresponsive to touch input, a seeming delay to … Read More

“Volume Hash Mismatch” Error in MacOS Monterey

Nov 10, 2021 - 13 Comments
Volume Hash Mismatch Error in MacOS Monterey

Some macOS Monterey users are encountering a peculiar “Volume Hash Mismatch” error message, informing them that a hash mismatch was detected and to reinstall macOS on the volume. The full error message reads: “Volume Hash Mismatch – Hash mismatch detected on volume disk1s5. macOS should be reinstalled on this volume.” Some users experience this error … Read More

Fix Apps Crashing on M1 Pro/Max Mac After Migration Assistant or Monterey Update

Nov 8, 2021 - 14 Comments
Finder icon on the Mac

Some M1 Mac users may discover that apps like Steam, Minecraft, Lightburn, 0ad, Atom, Skype and any other Rosetta applications are crashing or unable to launch. This issue seems to happen most often after using Migration Assistant to setup a new Mac, but it can also happen to some Apple Silicon Macs that have downgraded … Read More

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