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Broken iPhone Screen? Here’s How to Repair & Get it Fixed

Aug 6, 2017 - 45 Comments

Have you broken your iPhone screen before? It’s not a particularly pleasant experience. I recently dropped my $950 iPhone 7 Plus onto a dirt trail from about three feet up and the screen completely shattered, to the point where glass shards were sticking out. Uh oh, a broken iPhone screen! Now what!? If you break … Read More

Faulty iPhone 6 Plus Cameras to Be Replaced Free by Apple

Aug 22, 2015 - 20 Comments
iPhone Plus rear camera

Apple has launched a replacement program for malfunctioning rear cameras on some iPhone 6 Plus models. The affected iPhone 6 Plus devices have a camera component failure which causes photos and video taken with the devices rear camera to appear blurry rather than focused (note Apple calls the rear camera on iPhones the iSight camera, … Read More

How to Repair Photos Library to Fix Common Issues with Photos App on Mac OS X

May 21, 2015 - 131 Comments
The Photos Library package file in Mac OS X

The Mac Photos app works well for most users, but occasionally a variety of hiccups can be encountered when interacting with photo libraries, ranging from crashes, to hanging on Photos app launch, a failed import, thumbnails missing from an image library, pictures missing from a library that was imported, or even a completely empty Photos … Read More

MacBook Pro 2011-2013 with Video Problems Eligible for Free Repair

Feb 19, 2015 - 37 Comments
MacBook Pro with GPU failure picture

Apple is offering to repair certain malfunctioning MacBook Pro models sold between February 2011 and December 2013. The impacted MacBook Pro models exhibit unusual graphics behavior, including distorted screen images, outright screen failures, and even sometimes unexpected system reboots.

Apple iPhone 5 Battery Replacement Program Will Replace Faulty Batteries for Free

Aug 23, 2014 - 10 Comments
iPhone battery image

If your iPhone 5 battery suddenly shuts itself off, experiences shorter battery life than expected, or needs to be charged seemingly constantly, it may be a result of a battery issue that impacts some iPhone 5 devices, and Apple will now fix the issue for free.

Why You Should Always Use the Free AppleCare Repair Service

Aug 6, 2014 - 27 Comments
AppleCare Repair Summary for iPhone

From time to time, Apple will offer free out-of-warranty repair services for devices and hardware that are determined to be dysfunctional or defective. For example, many users experienced the failure of their iPhone 5 lock / power button, and Apple later determined that some of the devices manufactured were susceptive to power button failure, thus … Read More

Apple’s Dead Pixel & Stuck Pixel Policy

Nov 4, 2010 - 7 Comments

Wondering what to do about a dead pixel or stuck pixel on an Apple device? Apple’s internal policy on dead and stuck pixels has been revealed. Titled “Acceptable numbers of pixel anomalies”, the internal document explains Apple’s policy on what they call pixel anomalies and how they handle repairs or replacements.

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