Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Force Restart iPad Pro

Jan 19, 2019 - 3 Comments
How to force restart iPad Pro

Sometimes you may need to forcibly restart an iPad Pro, usually because of some freezing software or buggy behavior, but sometimes just as a general troubleshooting step. Initiating a forced reboot on iPad Pro models with Face ID and without a Home button is different from the process was on earlier iPad devices. This article … Read More

Screen Flickering on Retina MacBook Air 2018? Here’s a Workaround Fix

Jan 16, 2019 - 4 Comments
Retina MacBook Air

Some 2018 MacBook Air (and possibly 2018 MacBook Pro) computers may exhibit seemingly random screen flickering, where the entire display backlight blinks and flickers. This can be alarming, since often screen flickering indicates a hardware issue. But in this case, the MacBook Air screen flickering may actually be software related, and after some investigation it … Read More

How to Reset SMC on MacBook Air & MacBook Pro (2018 and Later)

Jan 14, 2019 - Leave a Comment
How to reset SMC on MacBook Pro and MacBook Air from 2018 onward

Resetting the SMC on newer model MacBook Air and MacBook Pro computers from the 2018 model year onward is a different process than resetting the Mac SMC on prior Macs, this is because of the T2 security chip that controls Touch ID and secure boot functionality on the latest Mac laptops. Despite being a different … Read More

How to Disable Chrome Automatic Sign-In to Google Services

Jan 13, 2019 - 2 Comments
Google Chrome

The latest versions of Google Chrome have a feature called Chrome sign-in that causes the Chrome web browser to login to itself when you login to another Google web service like Gmail or YouTube. In practice this means you’ll have your Google profile picture tucked into the upper right corner of every Chrome window which … Read More

How to Quit Apps on iPhone XS, XR, XS Max

Jan 12, 2019 - 3 Comments
How to quit apps on iPhone XS and iPhone XR

If you have an iPhone XS, iPhone XR, or iPhone XS Max, you might be wondering how to quit apps and access the multitasking App Switcher, since there is no Home button. Instead, all modern iPhones and iPads without a Home button have the ability to access the App Switcher and to quit apps by … Read More

How to Fix Photos App Crashing & Freezing on iPhone or iPad

Jan 8, 2019 - 3 Comments
How to fix Photos app crashing freezing and not working on iPhone or iPad

Some iPhone and iPad users may rarely discover the Photos app freezes up when attempting to use it, or the Photos app crashes repeatedly or is unusable when trying to open the app. Typically this is associated with an unresponsive screen as well, and the only thing you can do is exit out of the … Read More

How to Install VirtualBox in MacOS Mojave if Installation Fails or Shows Kernel Driver Errors

Dec 31, 2018 - 1 Comment
Install and run Virtualbox in MacOS Mojave

If you have attempted to install VirtualBox in macOS Mojave you may have noticed the installation sometimes fails with a generic “The installation failed” error message. Then, when trying to run VirtualBox you may experience another error saying “Kernel driver not installed” and VirtualBox fails to function. The reason for the installation failure and the … Read More

What Alarm Clock Badges on iPad Dock Apps Mean, and How to Get Rid Of Alarm Clock Icons

Dec 30, 2018 - 8 Comments
iPad Dock app icons with an alarm clock badge icon on them and what it means

Have you noticed that some apps will appear automatically in the iPad Dock with a little tiny alarm clock icon on them? You may be wondering why those app icons with the alarm clock badge appear in the right side of iPad Dock at random and what their purpose is, and perhaps you’re even wondering … Read More

How to Fix “Cellular Update Failed” on iPhone with iOS 12.1.2 SMS, LTE, Cellular Data Issues

Dec 27, 2018 - 35 Comments
iPhone cellular update failed alert no service cellular failed

Some iPhone users have discovered that their cellular data and cellular connectivity has failed recently, with iPhone no longer working to send or receive calls or access the internet, particularly after installing the iOS 12.1.2 update. The inability for iPhone to have cell network connections is usually accompanied by a “No Service” message in the … Read More

Battery Draining with MacOS Mojave? 15 Battery Life Tips to Help

Dec 12, 2018 - 10 Comments
Troubleshoot battery life issues with MacOS Mojave

Do you feel like battery life has worsened since updating a Mac laptop to MacOS Mojave? Some Mac users have discovered their battery life has reduced after updating a MacBook, MacBook Pro, or MacBook Air to MacOS Mojave 10.14.x, or just that battery life seems to drain faster than expected. Here we will discuss a … Read More

How to Fix “Unlock iPhone to Use Accessories” USB Message

Nov 21, 2018 - 8 Comments
How to disable USB accessory unlock iPhone message

If you have connected an iPhone, iPad, or iPod touch to a USB accessory, or even a Mac or PC lately, you may have seen an “USB Accessory – Unlock iPhone to use accessories” message appear on the screen (or “Unlock iPad to use accessories” for iPad of course). This message appears on screen due … Read More

How to Troubleshoot & Fix MacOS Mojave Wi-Fi Issues

Nov 19, 2018 - 18 Comments
Troubleshooting wi-fi problems in macOS Mojave

Have you been experiencing wi-fi problems since installing MacOS Mojave 10.14 on a Mac? While MacOS Mojave works great for most Mac users with compatible Macs (and even for many Macs that are unofficially able to run Mojave), a small number of MacOS Mojave users have discovered that wireless networking is having difficulties for them. … Read More

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