Troubleshooting

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2 Possible Fixes for Mail SMTP Sending Errors in OS X Yosemite

Oct 28, 2014 - 23 Comments
Fix SMTP Mail sending problems

Some Mac users who updated OS X to Yosemite have found Mail app to experience errors or problems when trying to send email. Typically this is in the form of an SMTP server connection error, a mailbox that’s seemingly stuck offline, a repeated request for a password from Mail app (a fairly common issue which … Read More

How to Downgrade iTunes 12 Back to iTunes 11

Oct 26, 2014 - 30 Comments
iTunes 11.4 downgraded from iTunes 12

iTunes 12 brought a redesigned user interface, complete with many changes to how things look and where things are located, smaller fonts, and the removal of the popular sidebar. Not all users have received these changes well and some aren’t too thrilled with the differences, and for some users they may wish to downgrade iTunes … Read More

Spotlight Search Results Blank, or Spotlight Not Working in iOS 8? Here’s a Really Silly Temporary Fix

Oct 26, 2014 - 5 Comments
Search the web with Spotlight in iOS

Spotlight gained many new features and improvements with the latest version of iOS, but along with those changes came a curious bug that seems to randomly prevent Spotlight from working at all on an iPhone or iPad with empty search results.

Fix Wi-Fi Problems in OS X Yosemite

Oct 25, 2014 - 85 Comments
OS X Yosemite

Some Mac users who upgraded to OS X Yosemite have discovered a variety of wireless network connectivity issues, ranging from dropping wi-fi connections, to an inability to connect to the outside world despite being connected to a wifi router, even suddenly and strangely slow internet speeds. These network issues seem to occur most often on … Read More

Did iOS 8.1 Reduce Your Battery Life? This May Help

Oct 21, 2014 - 45 Comments
iPhone with a dead battery? Find it anyway

Though the iOS 8.1 update includes many bug fixes that resolve some of the frustrating annoyances that popped up in earlier versions, a handful of users have experienced something else with iOS 8.1; quickly reducing battery life. No, we’re not talking about shaving a few minutes off how long your iPad or iPhone lasts, we’re … Read More

OS X Yosemite Installation Stuck with Minutes Remaining? Wait!

Oct 17, 2014 - 307 Comments
os-x-yosemite-installer

A notable number of Mac users who have gone to update their machines to OS X Yosemite have discovered something which may seem alarming; the progress bar seems to halt during the installation at just minutes remaining, and in some cases, it can sit unmoving with no apparent progress for well over an hour or … Read More

Resolving iMessage & Messages Problems in iOS 8

Oct 15, 2014 - 11 Comments
How much data does iMessage use?

iMessage delivery and the Message app typically works great, but some users have experienced a few frustrating issues since iOS 8 with either failing deliveries of messages, new messages not appearing in the Messages app despite getting a chime or alert that a new message has arrived, messages not marking as read, multimedia messages not … Read More

Fixing an “Item can’t be moved to Trash because item can’t be deleted” Error in Mac OS X

Oct 14, 2014 - 7 Comments
Mac OS X trash can icon

Deleting files and folders from the Mac is usually as simple as dragging the item to remove into the Trash can, but on rare occasions things don’t quite go as planned. One of the more peculiar errors when trying to remove a file appears in the form of the following message when attempting to send … Read More

Does iOS 8 Feel Slow? 4 Tips to Help Fix Sluggish Performance & Lag

Oct 12, 2014 - 37 Comments
iOS 8 speed

Though iOS 8 has tons of great new features and so many improvements, the release has not been entirely trouble-free for some users, and certain iPhone and iPad devices may feel as if their performance has degraded after the update. The extent of the speed issue seems to vary, ranging from random and generally sluggish … Read More

How to Force Reboot a Frozen Mac

Oct 6, 2014 - 13 Comments
Mac power button

Though Macs are known for being stable and experiencing considerably fewer crashes and system freezes than some of the competition, the reality is that sometimes stuff still happens. Typically it’s just an app that crashes or freezes up, remedied with a force quit and relaunch, but on rare occasions the Mac will freeze entirely, with … Read More

Resolving an iTunes “iPhone Software Update Server Could Not Be Contacted” Error Message When Updating iOS

Sep 26, 2014 - 4 Comments
iTunes

Some iPhone and iPad users who went to update to the latest version of iOS using iTunes may have discovered an error message saying the following: “The iPhone Software Update Server Could Not Be Contacted. Make sure your network settings are correct and your network connection is active, or try again later.”

iOS 8.0.1 Cause “No Service” on Your iPhone? Here’s How to Fix It

Sep 24, 2014 - 8 Comments
iOS 8.1 IPSW Downloads

The iOS 8.0.1 update is causing a lot of iPhone owners grief, particularly those who have a new iPhone 6 or iPhone 6 Plus, where it has apparently killed the cellular signal of those devices, leading to a persistent “No Service” problem. Additionally, Touch ID has stopped working on those devices. Obviously this is not … Read More

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