Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Download MacOS High Sierra from MacOS Mojave

Oct 21, 2018 - Leave a Comment
Download MacOS High Sierra from Mojave

If you’re currently running macOS Mojave, you can re-download a macOS High Sierra installer for whatever reason to macOS Mojave. Re-downloading older versions of macOS system software can be desirable for a variety of reasons, and in this case getting the older High Sierra release is most often to create a macOS High Sierra USB … Read More

How to Check Bluetooth Status in iOS 12 on iPhone or iPad

Oct 19, 2018 - 9 Comments
How to check Bluetooth status in iOS 12 and later

Wondering where the Bluetooth status indicator icon went in iOS 12? As you may recall, prior versions of iOS has a Bluetooth icon that would appear in the status bar at the top of an iPhone or iPad screen when Bluetooth was enabled. But with iOS 12, that Bluetooth on status indicator is now missing, … Read More

How to Find “Details” Button in Messages for iOS 12

Oct 14, 2018 - 13 Comments

If you have updated to iOS 12, you may be wondering where did the little Details “(i)” information button go in Messages for iPhone or iPad? The “i” info button in a Message thread used to be always visible in the upper right corner of a message conversation thread on an iPhone or iPad, and … Read More

How to Fix “Cannot Get Mail” Error on iPhone and iPad

Oct 13, 2018 - 4 Comments
How to fix Cannot Get Mail error message in iOS Mail for iPhone or iPad

Rarely, iPhone and iPad users may encounter a “Cannot Get Mail” error message in the Mail app of iOS, indicating that Mail for iOS is unable to retrieve new emails or some other issue with the mail account as configured. The full error message shows up as pop-up window and usually says something along the … Read More

How to Access & Send Photos in Messages for iOS 12 for iPhone & iPad

Oct 10, 2018 - 4 Comments
How to access Photos from Messages in iOS 12

The Messages app for iOS 12 has changed the way users access all photos from within a message conversation. No longer can you simply tap on the camera button to access your photos library from Messages, in iOS 12 you will instead access your photos from the app icon drawer within the Messages app on … Read More

How to Reinstall MacOS Mojave

Oct 10, 2018 - 4 Comments
How to reinstall macOS Mojave system software

Rarely, you may need to reinstall macOS Mojave system software, usually for troubleshooting purposes. Reinstalling MacOS Mojave as discussed here will aim to only reinstall the macOS Mojave system software itself, it will not erase the drive, nor will it remove any user data or user files, making it ideal for troubleshooting. This walkthrough will … Read More

Fix Terminal “Operation not permitted” Error in MacOS Mojave

Oct 9, 2018 - 13 Comments
Fix Operation Not Permitted Terminal Error in Mac OS

If you’re a Mac command line user you may have noticed that many frequently used commands entered into the Terminal (or iTerm) result in an “Operation not permitted” error message since updating to MacOS Mojave 10.14 or later. The “Operation not permitted” error in the Terminal can be seen after issuing even simple commands like … Read More

Can You Disable Presidential Alerts on iPhone? Or Mute Them?

Oct 3, 2018 - 20 Comments
Presidential Alert on iPhone

Did your iPhone start playing a loud alarm sound with an Emergency Alert notice or Presidential Alert message on your screen? Then you may have received the test of the “Presidential Alert” from the Emergency Alerts system sent to your phone! Indeed most Americans received an alert on their cell phone (iPhone or Android) that … Read More

How to Update MacOS Mojave System Software with Software Update

Oct 2, 2018 - 6 Comments
How to update system software in MacOS

Want to check for software updates in MacOS Mojave? Perhaps you’re wondering where system software updates went in MacOS Mojave? You may have noticed that the Software Update mechanism is different in MacOS Mojave than in other recent prior Mac OS releases, with system software updates no longer arriving through the Mac App Store ‘Updates’ … Read More

How to Force Reboot iPhone XS Max & iPhone XS

Oct 1, 2018 - 7 Comments
How to force restart iPhone XS Max and iPhone XS

The iPhone XS Max, iPhone XS, and iPhone XR have new and different methods for force restarting these model iPhones, due to the fact that none of these models have a Home button. Initiating a forced restart on these new iPhone models may be different and slightly more complicated than before, but it’s still easy … Read More

How to Change Gmail Back to Old Versions Appearance

Sep 30, 2018 - 24 Comments
Gmail

If you use Gmail.com as your primary web mail client, you likely have noticed that Gmail has a new redesigned visual interface and appearance that is larger, more spacious, a bigger sidebar, and more bold appearance all around, with a series of new cursor hover detection features as well. Many Gmail users like the change … Read More

How to Download a Full Size MacOS Mojave Installer

Sep 29, 2018 - 8 Comments
How to download the full size MacOS Mojave installer application

Did you go to download macOS Mojave but found an incomplete installer application arrived in your /Applications folder? Some Mac users have discovered that when trying to download macOS Mojave from the Mac App Store, they end up with a very small 22 MB mini-installer that is not the full size 6 GB macOS Mojave … Read More

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