Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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iCloud Symbol Next to Apps on iPhone or iPad? Here’s What It Means & How to Fix It

Nov 9, 2018 - 4 Comments

Have you seen a cloud symbol appear next to the app name of an icon on your iPhone or iPad screen? If so, you might be wondering what that white cloud symbol means, what it does, and how to get rid of it, and you’re certainly not alone! After fielding varieties of this question a … Read More

How to Stop Wallpaper Moving Around on iPhone and iPad

Nov 8, 2018 - 2 Comments
How to disable Wallpaper Perspective Zoom in iOS to stop wallpaper motion and movement

Have you ever noticed that your iPad or iPhone wallpaper moves around as you pick up the device and physically move it around? If you’re prone to motion sickness, you’ve almost undoubtedly noticed this Perspective Zoom feature, as the parallax effect induces nausea in some susceptible users, and for others they’re maybe just left wondering … Read More

How to Stop “Upgrade to MacOS Mojave” Notification Banners in Mac OS

Oct 26, 2018 - 25 Comments
Disable Upgrade to MacOS Mojave notification alerts

Are you not ready to upgrade to MacOS Mojave yet? If so, you may wish to disable and hide the “Upgrade to macOS Mojave” notification banner that comes up frequently in prior versions of Mac OS system software, as Apple pushes users to upgrade to the latest MacOS release. Whether you’re avoiding the MacOS Mojave … Read More

How to Remove an Apple ID from a Mac

Oct 25, 2018 - Leave a Comment
Removing an Apple ID from a Mac

Have you unintentionally used an Apple ID or logged into an Apple ID on a Mac that isn’t yours, or perhaps that you don’t want iCloud access on? If so, you may wish to remove that Apple ID and iCloud account from that Mac. Similarly, you may want to delete an Apple ID from a … Read More

How to Download MacOS High Sierra from MacOS Mojave

Oct 21, 2018 - 5 Comments
Download MacOS High Sierra from Mojave

If you’re currently running macOS Mojave, you can re-download a macOS High Sierra installer for whatever reason to macOS Mojave. Re-downloading older versions of macOS system software can be desirable for a variety of reasons, and in this case getting the older High Sierra release is most often to create a macOS High Sierra USB … Read More

How to Check Bluetooth Status in iOS 12 on iPhone or iPad

Oct 19, 2018 - 12 Comments
How to check Bluetooth status in iOS 12 and later

Wondering where the Bluetooth status indicator icon went in iOS 12? As you may recall, prior versions of iOS has a Bluetooth icon that would appear in the status bar at the top of an iPhone or iPad screen when Bluetooth was enabled. But with iOS 12, that Bluetooth on status indicator is now missing, … Read More

How to Find “Details” Button in Messages for iOS 12

Oct 14, 2018 - 13 Comments

If you have updated to iOS 12, you may be wondering where did the little Details “(i)” information button go in Messages for iPhone or iPad? The “i” info button in a Message thread used to be always visible in the upper right corner of a message conversation thread on an iPhone or iPad, and … Read More

How to Fix “Cannot Get Mail” Error on iPhone and iPad

Oct 13, 2018 - 4 Comments
How to fix Cannot Get Mail error message in iOS Mail for iPhone or iPad

Rarely, iPhone and iPad users may encounter a “Cannot Get Mail” error message in the Mail app of iOS, indicating that Mail for iOS is unable to retrieve new emails or some other issue with the mail account as configured. The full error message shows up as pop-up window and usually says something along the … Read More

How to Access & Send Photos in Messages for iOS 12 for iPhone & iPad

Oct 10, 2018 - 7 Comments
How to access Photos from Messages in iOS 12

The Messages app for iOS 12 has changed the way users access all photos from within a message conversation. No longer can you simply tap on the camera button to access your photos library from Messages, in iOS 12 you will instead access your photos from the app icon drawer within the Messages app on … Read More

How to Reinstall MacOS Mojave

Oct 10, 2018 - 4 Comments
How to reinstall macOS Mojave system software

Rarely, you may need to reinstall macOS Mojave system software, usually for troubleshooting purposes. Reinstalling MacOS Mojave as discussed here will aim to only reinstall the macOS Mojave system software itself, it will not erase the drive, nor will it remove any user data or user files, making it ideal for troubleshooting. This walkthrough will … Read More

Fix Terminal “Operation not permitted” Error in MacOS Mojave

Oct 9, 2018 - 16 Comments
Fix Operation Not Permitted Terminal Error in Mac OS

If you’re a Mac command line user you may have noticed that many frequently used commands entered into the Terminal (or iTerm) result in an “Operation not permitted” error message since updating to MacOS Mojave 10.14 or later. The “Operation not permitted” error in the Terminal can be seen after issuing even simple commands like … Read More

Can You Disable Presidential Alerts on iPhone? Or Mute Them?

Oct 3, 2018 - 20 Comments
Presidential Alert on iPhone

Did your iPhone start playing a loud alarm sound with an Emergency Alert notice or Presidential Alert message on your screen? Then you may have received the test of the “Presidential Alert” from the Emergency Alerts system sent to your phone! Indeed most Americans received an alert on their cell phone (iPhone or Android) that … Read More

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