Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Battery Draining with MacOS Mojave? 15 Battery Life Tips to Help

Dec 12, 2018 - 9 Comments
Troubleshoot battery life issues with MacOS Mojave

Do you feel like battery life has worsened since updating a Mac laptop to MacOS Mojave? Some Mac users have discovered their battery life has reduced after updating a MacBook, MacBook Pro, or MacBook Air to MacOS Mojave 10.14.x, or just that battery life seems to drain faster than expected. Here we will discuss a … Read More

How to Fix “Unlock iPhone to Use Accessories” USB Message

Nov 21, 2018 - 8 Comments
How to disable USB accessory unlock iPhone message

If you have connected an iPhone, iPad, or iPod touch to a USB accessory, or even a Mac or PC lately, you may have seen an “USB Accessory – Unlock iPhone to use accessories” message appear on the screen (or “Unlock iPad to use accessories” for iPad of course). This message appears on screen due … Read More

How to Troubleshoot & Fix MacOS Mojave Wi-Fi Issues

Nov 19, 2018 - 14 Comments
Troubleshooting wi-fi problems in macOS Mojave

Have you been experiencing wi-fi problems since installing MacOS Mojave 10.14 on a Mac? While MacOS Mojave works great for most Mac users with compatible Macs (and even for many Macs that are unofficially able to run Mojave), a small number of MacOS Mojave users have discovered that wireless networking is having difficulties for them. … Read More

Fix Empty iPhone Voicemail with “Password and Greeting” Error

Nov 17, 2018 - Leave a Comment
Fix voicemail password and greeting error on iPhone

Visual Voicemail on iPhone makes checking voicemail super easy, whether it’s just quickly listening to a voicemail message or reading voicemail transcripts, so it’s understandably frustrating if you discover that voicemail is suddenly not working on the iPhone. One peculiar voicemail issue on iPhone can be where there are numerical indicators showing new voicemail messages, … Read More

iCloud Symbol Next to Apps on iPhone or iPad? Here’s What It Means & How to Fix It

Nov 9, 2018 - 4 Comments

Have you seen a cloud symbol appear next to the app name of an icon on your iPhone or iPad screen? If so, you might be wondering what that white cloud symbol means, what it does, and how to get rid of it, and you’re certainly not alone! After fielding varieties of this question a … Read More

How to Stop Wallpaper Moving Around on iPhone and iPad

Nov 8, 2018 - 2 Comments
How to disable Wallpaper Perspective Zoom in iOS to stop wallpaper motion and movement

Have you ever noticed that your iPad or iPhone wallpaper moves around as you pick up the device and physically move it around? If you’re prone to motion sickness, you’ve almost undoubtedly noticed this Perspective Zoom feature, as the parallax effect induces nausea in some susceptible users, and for others they’re maybe just left wondering … Read More

How to Stop “Upgrade to MacOS Mojave” Notification Banners in Mac OS

Oct 26, 2018 - 30 Comments
Disable Upgrade to MacOS Mojave notification alerts

Are you not ready to upgrade to MacOS Mojave yet? If so, you may wish to disable and hide the “Upgrade to macOS Mojave” notification banner that comes up frequently in prior versions of Mac OS system software, as Apple pushes users to upgrade to the latest MacOS release. Whether you’re avoiding the MacOS Mojave … Read More

How to Remove an Apple ID from a Mac

Oct 25, 2018 - Leave a Comment
Removing an Apple ID from a Mac

Have you unintentionally used an Apple ID or logged into an Apple ID on a Mac that isn’t yours, or perhaps that you don’t want iCloud access on? If so, you may wish to remove that Apple ID and iCloud account from that Mac. Similarly, you may want to delete an Apple ID from a … Read More

How to Download MacOS High Sierra from MacOS Mojave

Oct 21, 2018 - 7 Comments
Download MacOS High Sierra from Mojave

If you’re currently running macOS Mojave, you can re-download a macOS High Sierra installer for whatever reason to macOS Mojave. Re-downloading older versions of macOS system software can be desirable for a variety of reasons, and in this case getting the older High Sierra release is most often to create a macOS High Sierra USB … Read More

How to Check Bluetooth Status in iOS 12 on iPhone or iPad

Oct 19, 2018 - 12 Comments
How to check Bluetooth status in iOS 12 and later

Wondering where the Bluetooth status indicator icon went in iOS 12? As you may recall, prior versions of iOS has a Bluetooth icon that would appear in the status bar at the top of an iPhone or iPad screen when Bluetooth was enabled. But with iOS 12, that Bluetooth on status indicator is now missing, … Read More

How to Find “Details” Button in Messages for iOS 12

Oct 14, 2018 - 13 Comments

If you have updated to iOS 12, you may be wondering where did the little Details “(i)” information button go in Messages for iPhone or iPad? The “i” info button in a Message thread used to be always visible in the upper right corner of a message conversation thread on an iPhone or iPad, and … Read More

How to Fix “Cannot Get Mail” Error on iPhone and iPad

Oct 13, 2018 - 4 Comments
How to fix Cannot Get Mail error message in iOS Mail for iPhone or iPad

Rarely, iPhone and iPad users may encounter a “Cannot Get Mail” error message in the Mail app of iOS, indicating that Mail for iOS is unable to retrieve new emails or some other issue with the mail account as configured. The full error message shows up as pop-up window and usually says something along the … Read More

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