Is Your /Users Folder Missing in OS X 10.9.3? Here’s How To Show Users Again

May 16, 2014 - 7 Comments

Users folder in Mac OS X

Update: iTunes 11.2.1 resolves this problem, making the Users folder visible again while also turning the directory permissions back to normal. All Mac users should install iTunes 11.2.1, even if they only updated to iTunes 11.2 and did not update to OS X 10.9.3 yet.

Some Mavericks users have noticed that updating to OS X 10.9.3 mysteriously hides their /Users directory (that is, the Users folder contained at the root Macintosh HD drive). Other than being a nuisance when locating files, having the /Users directory hidden may cause problems when trying to import files into apps like iMovie, iPhoto, Aperture, Final Cut, and quite a few more. Due to the effects on various apps, the missing /Users folder is presumed to be a bug, though it may wind up being similar to how ~/Library is hidden by default now too.

If you’re one of the individuals who has been bothered by the disappearing /Users folder after updating OS X, making it visible again is fairly simple.

Note that if you already have all hidden files made visible in Mac OS X then you probably won’t need to do anything since the /Users directory will be accessible to you from the Finder and Open & Save windows through OS X, including apps.

Making /Users Visible Again in OS X 10.9.3

Using the same command of chflags to hide and show items in the Finder allows you to make the /Users directory appear in “Macintosh HD” again:

  1. Launch Terminal from /Applications/Utilities/ and enter the following command:
  2. sudo chflags nohidden /Users

  3. Hit Return to instantly make /Users visible again at the root directory
  4. Exit out of Terminal

Show Users folder on Mac OS X

You can complete this process to make /Users appear again in 15 seconds or less, as shown in the video we put on YouTube yesterday along with the launch of 10.9.3:

Unfortunately, the /Users directory will automatically hide itself upon reboot. While you can create a script to execute the above command every time the Mac restarts, cluttering up login and launch items isn’t really a good idea, so a better solution may be to use a workaround for making /Users always visible.

Accessing /Users with the Finder Sidebar

Another option is to put /Users into the Finder window sidebar until the bug is resolved by Apple (if indeed it is a bug and they do resolve it) :

  1. Hit Command+Shift+G from the Finder and go to /
  2. Drag the “Users” folder from Macintosh HD into the Finder sidebar

Users folder in the Sidebar for access

While putting /Users into the Finder sidebar works to access the folder from the Finder, it doesn’t help users who are trying to access the folder from an app like iMovie or Final Cut, thus the chflags command may be the best measure for the time being.

The cause of this is not entirely clear, particularly since it’s seemingly random and not effecting everyone, though there is some speculation it’s a bug caused by OS X 10.9.3 or even as MacObserver suggests it may be due to iTunes 11.2. On the other hand, it’s certainly possible that /Users will likely become continuously hidden, similar to how the ~/Library folder is routinely hidden by default now. We’ll likely find out for sure in the near future as OS X 10.10 gets released to developers.


Related articles:

Posted by: Paul Horowitz in Mac OS, Tips & Tricks


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  1. John Baltutis says:

    I’ve never enabled Find My Mac or any cloudy thing, since my iMac doesn’t travel from its current location, and have not experienced this problem. However, the steps Kevin posted in the thread appear to work for those who have had the problem. As best can be determined, it’s an issue with iTunes 11.2 and Find My Mac.

    • Paul says:

      Indeed, and the permissions issue is potentially much more serious than simply having /Users turn hidden. Apple will likely push an update for this sooner than later (we hope).

  2. Rodney says:

    It’s a bug arising from the interaction of iTunes 11.2 with “Find my Mac”.

    There is a fix at this blog:

  3. Robert Elliott says:

    Whenever I want to go to the Users folder, I go to any Finder window and Command Click on the window title which displays the depth of where you are. Within that is the Users folder. I have not upgraded to 10.9.3 but, I would think this works in the new upgrade also.

  4. Graig says:

    I have never had the actual “Users” file displayed in my Finder Sidebar but rather my Home folder, User name . It has always been this way by default. My Users folder did not disappear from the Macintosh HD folder but it does contain My Home folder and one named “Shared”. Is it the norm to have “Users” shown in the Sidebar list or just a workaround?

  5. scott says:

    works fine in the same session but after you reboot, the folder is hidden again. so this solution is not permanent.

  6. Kingsford says:

    Mine was like this. Thanks!

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