Troubleshooting

After a bit of use, my MacBook Air 11.6″ started to exhibit a strange behavior, it refused to wake from sleep. I’d open the MacBook Air, hit every key imaginable, and the Mac just stayed asleep, nothing would get it to turn on. If you’re interested in this you’re probably affected too so before I … Read More

If you’re trying to access the Mac App Store and you are getting the “Cannot Connect to App Store” error, you can typically resolve the issue with a few simple troubleshooting steps. This article will walk through some simple solutions to reconnect to the Mac App Store.

Booting a Mac with Verbose Mode can be a helpful troubleshooting trick for some obscure situations where users are trying to determine what is going wrong with a Mac during the system boot process. Just as it sounds, verbose mode is verbose, meaning it lists everything going on behind the scenes, and you’ll watch as … Read More

LetterBox is a very popular plugin for Mac OS X Mail.app that gives you a nice widescreen interface. Unfortunately it seems like every other Mac OS X system update screws up LetterBox compatibility, and 10.6.7 is no different. Thankfully the LetterBox developer is quick to react, and a fixed version for Mac OS X 10.6.7 … Read More

Many iPhone owners are reporting yet another Daylight Savings Time bug, this time some iPhone clocks chose to ‘fall back’ an hour rather than “springing forward” like they are supposed to. The bug has affected iPhone users on a wide variety of networks, including Verizon, AT&T, and Rogers, and there doesn’t seem to be any … Read More

Some of us who have downloaded iOS 4.3 and updated their iPhones and iPads have run into a strange syncing error that vaguely states “The required file cannot be found.” If this has happened to you, you’re not alone, and thankfully there’s a fix of sorts. Fix “required file cannot be found” iOS 4.3 syncing … Read More

Wondering what the warranty status is of an Apple Product? You can easily check. Sometimes troubleshooting your problems just isn’t enough and you need to take your hardware in for service, but before you do so, you might want to check on your Apple warranty status. This is very easy to do for any hardware, … Read More

If your iPhone or iPod has been acting strangely or not working, it’s worth checking the “Liquid Contact Indicator” locations as shown in the image above from Apple, this may give you a hint of what’s wrong with your hardware. If the sensors shown in the pictures are red, you may have water damage. I … Read More

If you forgot your iPhone passcode you can bypass the lock screen completely and reset the passcode by using iPhone recovery mode. This will get around a locked down iOS device that is stuck on the password screen, but there are some important considerations to take before proceeding. We’ll cover the requirements, the considerations, and … Read More

I launched the Mac App Store today and when trying to download an app I was hit with a strange error saying my request could not be completed, here’s the exact message: “We could not complete your request. There was an error in the App Store. Please try again later. (@@errorNum@@)” The “@@errorNum@@” looks a … Read More

Want to remove and uninstall Flash Player from a Mac? Some users install Flash but later decide they do not want the app and plugin on their Mac, thus will want to remove it. Adobe Flash Player is known to cause a slew of issues, slowdowns, battery drain, crashes, and other problems for Mac OS … Read More

I just downloaded Mac OS X 10.6.6 and launched the Mac App Store to get out some apps. When trying to download an app I was hit with this error message: “We could not complete your App Store request. An unknown error occured (100). There was an error in the App Store. Please try again … Read More

The New Years iPhone alarm bug is still affecting some people despite it being January 3rd, which is the date when things were supposed to start working smoothly… Fix your iPhone Alarm Clock for 2011 Until a software update is issued, you can fix your broken iOS alarm very quickly by setting a new recurring … Read More

Usually when people complain about Flash it’s regarding the abysmal performance (particularly on Mac OS X) when playing Flash elements, games, and videos. The easiest solution for Mac users is to just install a Flash blocker plugin like ClickToFlash so that Flash files are not automatically loaded. Unfortunately by using a Flash blocker you may … Read More

The Sudden Motion Sensor is designed to protect your Macs hard drive in the event of a computer being dropped or an unusually strong vibration. Essentially what it does is park the hard drive head when movement is detected, which prevents it from potentially scooting across the disk surface and scratching or otherwise damaging the … Read More

If you have ever forgotten a wireless router password, whether it’s your own network or another, you certainly aren’t alone. Typically you just have to enter the password once, save it to your keychain, and you can forget about it, right? Well that’s only true until you actually do need the password again, whether it’s … Read More

You can download any iOS software updates for iPad, iPhone, and iPod touch without using iTunes. There are actually two ways to do this, the first is using the iOS device itself but there are caveats and limitations with that, and then there is the traditional method of downloading the update files directly from Apple … Read More

If you have updated iTunes or moved your iTunes music library you may find that your song playlists seem to have disappeared. The good news is they aren’t actually missing, iTunes just isn’t finding them. There is no bad news, because you can recover the playlists rather easily, here’s how: Recover missing iTunes playlists This … Read More