Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Mac Error 10810

Feb 9, 2010 - 30 Comments

The application Finder.app can’t be opened. -10810 I ran into the unpleasant 10810 error code recently and couldn’t find any workaround without a reboot. From what I’ve gathered by searching around on the web, Error 10810 occurs when the Launch Services framework has some sort of meltdown, causing the Mac OS X Kernel to run … Read More

How do you take apart an iPhone?

Jan 29, 2010 - 2 Comments

Tye Campbell wrote to us with the following question: “Do you guys know how to take apart an iPhone? Specifically the 3G model, I can’t find any way to get to the display and I’d like to do my own screen replacement since mine is cracked but I have another one available to me from … Read More

Fix iPhone Cellular Data Problems by Resetting Network Settings

Jan 11, 2010 - 29 Comments

Have you ever had an iPhone experience cellular data problems? Maybe the iPhone has an inability to connect to a cellular network, or some other cellular connection issue occurs that makes it unable to send and receive data or even calls. If an iPhone is experiencing cellular connectivity and cellular data issues or problems, you … Read More

How Do I Stop Someone From Emailing Me?

Dec 30, 2009 - 4 Comments

Have you ever gotten emails from someone that you really don’t want to get? Be it just plain spam or annoying messages from people you’d rather not hear from, you can reduce this unwanted email by using the Bounce feature of Apple’s Mail app. Bounce tells the message sender that your email address isn’t valid, … Read More

How to Recover Deleted Pictures from Digital Camera Memory Cards from Mac

Dec 28, 2009 - 2 Comments

If you’ve ever accidentally deleted pictures from your digital cameras memory card, you’re not alone. That feeling of dread when you forever lose photographic evidence of memories and experiences in digital form can sometimes be resolved though – so don’t freak out quite yet! Using an excellent free tool called Exif UnTrasher, Mac OS X … Read More

The Ultimate Mac Repair & Disassembly Instructions Resource

Dec 24, 2009 - Leave a Comment

Looking to repair your Mac? Troubleshooting hardware problems on your Mac? Planning a do-it-yourself battery replacement with a Unibody MacBook Pro? How do you change the harddrive on a 20″ aluminum iMac? If it involves dissembling a Mac and putting it back together, there is no better resource than iFixIt, who has the single most … Read More

Mac Wireless Problems? Guide to Troubleshooting Airport & Wireless Problems on your Mac

Dec 22, 2009 - 41 Comments

Mac’s are amazingly reliable and have few problems, but it’s not incredibly unusual to run into problems connecting to a wireless network. If you’re having problems connecting your Mac wirelessly to an Airport or other WiFi router, check out this guide and try out these troubleshooting tips to fix your wireless internet connection. Mac Wireless … Read More

Screensaver not working in Mac OS X? Fix ScreenSaverEngine.app launch problems

Dec 21, 2009 - 11 Comments

“You are opening the application ScreenSaverEngine.app for the first time. Are you sure you want to open this application?” My Mac’s screensaver was officially not working. That’s the odd message I got out of the blue today, which is rather peculiar since ScreenSaverEngine.app has been activated many times considering it is what drives the screensaver … Read More

Bluetooth Menubar Icon Flashing on Mac? It Means the Device Battery is Low

Dec 21, 2009 - Leave a Comment

Have you ever noticed the Bluetooth menu bar icon on a Mac start flashing or blinking? The blinking Bluetooth icon on the Mac means one thing; the connected Bluetooth device has a low battery.

Reset your lost Mac OS X password

Dec 14, 2009 - 6 Comments

You can reset a lost Administrator (the original account you created) password in Mac OS X by utilizing a Mac OS X installation DVD, here’s how:

Remove Duplicate Songs from iTunes

Nov 12, 2009 - 25 Comments

If you have a large iTunes library it’s really easy to inadvertently gather duplicate songs, thankfully cleaning up and removing the duplicates from the iTunes song library is really easy. Both iTunes for Mac and iTunes for Windows support an ability to easily remove duplicate songs, here’s how to do it:

Bypass Mac Firmware Password

Oct 19, 2009 - 150 Comments

Need to get around the boot level Mac firmware password? You can bypass a firmware password by doing a little bit of a hardware hack. There’s many reasons you’d want to get around firmware protection, but here’s why we got the instructions from an anonymous submitter:

Get extensive information about your Mac from it’s serial number

Oct 18, 2009 - Leave a Comment

I came across the aptly named AppleSerialNumberInfo.com today and found it very useful for getting information about a Mac. Type in a Mac’s serial number and a whole slew of information will be reported back to you, including the build queue number, production week, extensive hardware information, unit specific repair and support programs, and so … Read More

List all Open Internet Connections on a Mac from Terminal to Track Down Bandwidth Issues

Sep 29, 2009 - 5 Comments
Network Utility in Mac OS

Recently the LAN at my office had been running slower than usual, and I couldn’t pinpoint what was using up all the extra bandwidth. I had a suspicion that P2P traffic was to blame but I just couldn’t see anything obvious on the offending machine. So the question of course, is how do you see … Read More

Stop Flash from Automatically Loading in Safari with ClickToFlash

Sep 24, 2009 - 8 Comments

I love the web, I hate Flash. I know this isn’t always a popular opinion, but for me it causes a lot of problems. It’s a slow bloated resource hog that makes browsing the web painful, loud, and obnoxious. Really the only time I actually want to use it is on video sharing sites like … Read More

Check a Macs Uptime and Reboot History

Sep 22, 2009 - 19 Comments

The “uptime” of a computer is how long it has been since it was last rebooted or started up. Since Macs are very stable and generally OS X users rarely have to reboot their machines, the uptime of Macs can reach impressive numbers. You can check the uptime and reboot history of any Mac if … Read More

How to File a Bug Report with Apple Directly

Sep 18, 2009 - 6 Comments

Though the Mac is fairly error free and tends to run much more stable than some of the competitors out there, many of us will find a bug or two in day to day usage anyway. Sometimes the bugs are minor, sometimes they’re fairly major and can dramatically impact how Mac OS X or iOS … Read More

Force Quit a Stuck Application on iPhone, iPad, iPod Touch

Sep 17, 2009 - 7 Comments

The iPhone and iPad are amazingly stable, but every once in a while you may run into an app that misbehaves itself and seems to become stuck in some infinite loop of iPhone-frozen madness. Thankfully, if you find yourself in that situation you can force quit a frozen application on your iPhone, iPad, or iPod … Read More

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