Why is My iPhone Not Ringing? 8 Reasons Why & How to Fix
There are numerous potential reasons why your iPhone may not be ringing, and this article was made to help you get to the bottom of the issue so that you can get phone calls on your iPhone again. Read along for some helpful troubleshooting steps to resolve the issue where you’re missing calls or the iPhone does not ring as expected.
1: Check the Mute / Silent Switch
Every iPhone has a physical mute / ring / silent switch on the side, make sure that this switch is not active. If you can see orange/red color, the iPhone is in mute/silent mode, and the iPhone will not make sound for incoming calls, messages, or alerts.
2: Check Volume Level
Make sure you turn your iPhone volume up. Do this by pressing the Volume Up button repeatedly until it is at an audible level, or even all the way up.
3: Disable Focus / Do Not Disturb Mode
The Focus / Do Not Disturb mode feature is super useful, when you want it activated anyway, but if you accidentally turn it on, then you’ll be missing phone calls, texts, alerts, notifications, and anything else from your iPhone.
Swipe down from the top right corner of the iPhone screen to open Control Center, and make sure Focus is disabled. You can also check this setting in Settings > Focus.
4: Make Sure AirPlane Mode is Not On
AirPlane Mode is another feature that is commonly turned on accidentally, that leads users to miss all calls on their iPhone.
If you see a little airplane logo in the corner of your iPhone screen, or when you open Control Center and the Airplane logo is orange, then you know this enabled. Make sure you turn OFF AirPlane Mode to allow your iPhone to get calls, texts, and communication again.
5: Restart Your iPhone
If you’ve done all of the above, and your iPhone is still not receiving calls, then try restarting the device. Often a reboot will resolve quirky issues.
You can do this by turning iPhone off and on again, or by doing a hard restart. To perform a hard restart on iPhone, press Volume Up, then press Volume Down, then press and hold the Power/Lock button until you see an Apple logo on screen.
6: Check Bluetooth Devices
Some users may find their iPhone is not ringing because the ringing sounds are going to a connected Bluetooth device, like a pair of headphones, earbuds, or even AirPods.
Go to Settings > Bluetooth, and turn off any connected Bluetooth device that could be causing the issue.
7: Check Cellular Service
Do you have cellular service? If your iPhone has no cellular coverage, is out of network, or has bad reception, you will not be able to receive phone calls, or make them either.
If your iPhone does not have at least 1 bar of service (and in practice, sometimes 2), then you may miss calls.
8: Is the iPhone Damaged?
Some iPhone damage will result in the iPhone not ringing with phone calls. For example, a damaged Mute switch may make the iPhone permanently stuck on mute. Or a severely damaged iPhone may be simply unable to make or receive calls or data.
If your iPhone has physical hardware damage, that could be the reason you are missing calls and iPhone is not ringing.
If you continue to experience issues with phone calls on iPhone, and your iPhone is not ringing when phone calls come in, then your next step is to contact official Apple Support, or your cellular phone carrier. They will be able to troubleshoot the problem, and make sure your iPhone is ringing as usual.