Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!
Have you ever needed to know which version of Mac OS was on a computer? For some users the answer may be never, but others may need to know exactly what version of Mac OS system software is running on a particular Mac. Typically the need to know which MacOS version is on a Mac … Read More
Some Mac users may occasionally run into a somewhat strange error when they try to open an app that was downloaded to their Mac, upon launching the app a little “verifying” progress bar will appear and stall for a moment before an error alert message says “Appname.app is damaged and can’t be opened. You should … Read More
If you use Microsoft Word and Microsoft Office on Mac you may have noticed that Word has aggressive autocorrect functionality which is separate from the general MacOS autocorrect feature. Essentially this means that Microsoft Word autocorrect will continue even if you disable autocorrect in Mac OS through System Preferences. Autocorrect is often one of those … Read More
Rarely you may need to enter into Recovery Mode on an iPad Pro in order to restore iPadOS/iOS or update iPadOS/iOS software. The latest iPad Pro models without a Home button make the typical process of getting into Recovery Mode impossible however, so if you have a new iPad Pro 11 inch or 12.9 inch … Read More
Placing an iPhone XS, iPhone XR, or iPhone XS Max into DFU mode may be necessary as a troubleshooting step in some situations in order to restore an iPhone. DFU mode is a low-level device restore state that allows for an iPhone to be restored directly from firmware, it requires a Mac or Windows PC … Read More
Pop-up windows on the web may be annoying in general, but many financial, banking, and tax websites use pop-ups to display documents or additional information. Thus while many people think of web pop-ups as frustrating or bad, sometimes they’re a necessary part of using a particular website or accessing some material. But pop-up windows are … Read More
Some iPhone users have discovered cellular data issues after installing the iOS 12.1.3 update, showing “No service”, no cellular data, no cellular reception bars, and sometimes seeing a “Cellular Update Failed” message similar to what was happening with some iPhones after installing iOS 12.1.2. This seems to mostly impact iPhones on particular cellular networks, but … Read More
If you have previously installed VirtualBox on the Mac but no longer need the application, you may be interested in uninstalling VirtualBox completely. Because VirtualBox places application components and dependencies throughout the MacOS file system, uninstalling VirtualBox thoroughly is not just a simple matter of dragging and dropping the application into the Trash, like how … Read More
Sometimes you may need to forcibly restart an iPad Pro, usually because of some freezing software or buggy behavior, but sometimes just as a general troubleshooting step. Initiating a forced reboot on iPad Pro models with Face ID and without a Home button is different from the process was on earlier iPad devices. This article … Read More
Some 2018 MacBook Air (and possibly 2018 MacBook Pro) computers may exhibit seemingly random screen flickering, where the entire display backlight blinks and flickers. This can be alarming, since often screen flickering indicates a hardware issue. But in this case, the MacBook Air screen flickering may actually be software related, and after some investigation it … Read More
Resetting the SMC on newer model MacBook Air and MacBook Pro computers from the 2018 & 2019 model year onward is a different process than resetting the Mac SMC on prior Macs, this is because of the T2 security chip that controls Touch ID and secure boot functionality on the latest Mac laptops. Despite being … Read More
The latest versions of Google Chrome have a feature called Chrome sign-in that causes the Chrome web browser to login to itself when you login to another Google web service like Gmail or YouTube. In practice this means you’ll have your Google profile picture tucked into the upper right corner of every Chrome window which … Read More
Want to quit apps on your new iPhone? If you have an iPhone 12, iPhone 12 Pro, iPhon 12 Pro Max, iPhone 12 mini, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XR, or iPhone XS Max, you might be wondering how to quit apps and access the multitasking App Switcher, … Read More
Some iPhone and iPad users may rarely discover the Photos app freezes up when attempting to use it, or the Photos app crashes repeatedly or is unusable when trying to open the app. Typically this is associated with an unresponsive screen as well, and the only thing you can do is exit out of the … Read More
If you have attempted to install VirtualBox in macOS Mojave you may have noticed the installation sometimes fails with a generic “The installation failed” error message. Then, when trying to run VirtualBox you may experience another error saying “Kernel driver not installed” and VirtualBox fails to function. We’ll cover two different resolutions to the installation/running … Read More
Have you noticed that some apps will appear automatically in the iPad Dock with a little tiny alarm clock icon on them? You may be wondering why those app icons with the alarm clock badge appear in the right side of iPad Dock at random and what their purpose is, and perhaps you’re even wondering … Read More
Some iPhone users have discovered that their cellular data and cellular connectivity has failed recently, with iPhone no longer working to send or receive calls or access the internet, particularly after installing the iOS 12.1.2 update, iOS 12.1.3, or iOS 12.1.4 updates. The inability for iPhone to have cell network connections is usually accompanied by … Read More
Do you feel like battery life has worsened since updating a Mac laptop to MacOS Mojave? Some Mac users have discovered their battery life has reduced after updating a MacBook, MacBook Pro, or MacBook Air to MacOS Mojave 10.14.x, or just that battery life seems to drain faster than expected. Here we will discuss a … Read More
