Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Remove Stuck Time Machine Backups from Mac Trash Due to System Integrity Protection Error

Aug 23, 2018 - 10 Comments
How to fix Time Machine backup stuck in Trash due to System Integrity Protection

If you’re trying to remove a Time Machine backup from a drive and find that it’s stuck in the Mac Trash with a specific error message stating the trash can’t be emptied because “Some items in the Trash cannot be deleted because of System Integrity Protection”, then read on to learn how to resolve this … Read More

How to Turn Off Split Screen in Safari for iPad? Exiting Safari Split Screen in iPadOS

Aug 18, 2018 - 40 Comments
How to turn off Safari Split Screen on iPad and exit out of Safari Split View in iOS

Safari for iPad offers a nice Split Screen View feature that allows you to view and read two websites side-by-side in the Safari browser, visible when the iPad is oriented in horizontal landscape mode. While entering into Safari Split Screen view on iPad is pretty easy, many users find that exiting and closing Split Screen … Read More

Where’s the Temp Folder on Mac OS? How to Find & Open the Mac Temporary Directory

Aug 17, 2018 - 4 Comments
Where the TEMP Folder is located on Mac

The Mac operating system has several system level temporary folders which contain temp files used by MacOS itself along with various Mac apps. This temp folders are not intended to be user facing, but in some rare situations an advanced Mac user may find themselves requiring to locate the temp folder and maybe even to … Read More

How to Enable a Virtual Home Button on iPhone or iPad with AssistiveTouch

Aug 16, 2018 - 7 Comments
How to enable a Virtual Home button on iPhone or iPad

Do you miss having a Home button on the iPhone X? Maybe your Home button isn’t working as expected, or is broken on an iPhone or iPad? Or maybe you’d just find it easier to tap on the screen to mimic a Home button press rather than using the hardware button? You can enable a … Read More

Fix the 3 Most Annoying Features on iPhone X

Aug 14, 2018 - 13 Comments
Fix some of the frustrating iPhone X features

The iPhone X may be the most elegant and beautifully designed iPhone in years, but that doesn’t mean it’s perfect. While most users have no complaints about the iPhone X itself, there are some frustrations and annoyances that can continually pop-up for some iPhone X owners. Among the most common iPhone X hassles are accidentally … Read More

VoiceOver on Lock Screen of iPhone / iPad? How to Unlock iPhone if VoiceOver is Enabled

Aug 4, 2018 - 47 Comments
VoiceOver on iPhone or iPad speaks the screen

Have you ever found yourself with an iPhone or iPad that is stuck in VoiceOver mode and as a result you can’t unlock the iPhone or iPad? When VoiceOver is active and the screen is locked, if you’re trying to unlock the device or enter a passcode you may instead find that whatever is on … Read More

How to Fix iPhone Black Screen Issues

Jul 22, 2018 - 13 Comments
iPhone black screen

Some iPhone users may run into a problem where the iPhone screen goes black, and then the iPhone screen seemingly stays stuck on black. A black iPhone screen can be caused by a variety of different things, but the good news is that usually a blacking out screen is pretty straight forward to fix and … Read More

How to Delete Specific Chrome Autofill Suggestions

Jul 20, 2018 - 53 Comments
Chrome

If use the Chrome web browser, it’s fairly likely you will find Chrome autofill suggestions recommending things for various forms and text entry points. Sometimes those autofill suggestions can be accurate, but sometimes they can be bizarrely irrelevant, unhelpful, or outdated. Most often these irrelevant Chrome suggestions show up from autofill in search boxes or … Read More

iPhone or iPad Says “Incorrect Password” Fails to Join Wi-Fi? Here’s the Fix

Jul 19, 2018 - 98 Comments

Some iPhone or iPad users may occasionally encounter a strange issue where they are attempting to join a familiar wi-fi network, but iOS throws up an “Incorrect password” error message, and the iPhone or iPad refuses to join the wireless network. Often users will see the “Incorrect password” wi-fi error despite they being certain the … Read More

How to Uninstall Steam Games on Mac (and Windows / Linux too)

Jul 14, 2018 - 5 Comments
steam

Steam makes it easy to acquire and manage a great game library on a Mac, Windows PC, or Linux machine. But if you find that you’re not playing a particular game much anymore, or if you just need to free up some disk storage space to make room for something else, you might want to … Read More

How to View Logs from iPhone and iPad on a Mac

Jul 12, 2018 - 3 Comments
How to access iPhone and iPad logs on a Mac

The iPhone and iPad generate logs of some system activity, including app crashes and other potentially interesting or helpful data. By connecting an iOS device to a Mac, you can review those logs. Browsing through log data is generally only useful for developers and advanced users, either for troubleshooting or diagnostic purposes, but it may … Read More

How to Reduce “System” Storage Size on iPhone or iPad

Jul 2, 2018 - 166 Comments
iOS large System storage capacity

If you have ever visited the iOS Storage section of Settings app on an iPhone or iPad, you may have noticed that the “System” storage section is occasionally quite large and can take up a significant amount of storage capacity. For extra large storage capacity devices this may not be a big deal, but if … Read More

How to Stop Getting MacOS Beta Software Updates via App Store

Jun 30, 2018 - 12 Comments
How to stop getting MacOS beta software update

Want to leave the MacOS beta program and stop getting beta software updates on a Mac? This is a fairly common occurrence for many Mac users who either initially joined a beta and then later downgraded, Mac users who had beta software but now want to be on the regular stable software update channel, or … Read More

How to Hide & Unhide Downloaded Apps from App Store on iPhone & iPad

Jun 20, 2018 - 20 Comments
App Store logo in iOS

iPhone and iPad users can hide apps that were purchased or downloaded from the App Store of iOS. By hiding an app in the App Store, it will not appear in the App Store updates section, and it will not appear to have been downloaded before. Likewise, iPhone and iPad users can also unhide any … Read More

How to Downgrade MacOS Mojave Beta to a Prior MacOS

Jun 18, 2018 - Leave a Comment
How to downgrade from macOS Mojave beta

Some adventurous Mac users have installed macOS Mojave 10.14 beta onto their compatible computers, whether for development or testing purposes. While running beta system software can be interesting and exciting, it can also be buggy, less stable than expected, or have some incompatibilities which make consistent use to be impractical or impossible, thus it may … Read More

How to Downgrade iOS 12 Beta to iOS 11.4.1

Jun 8, 2018 - 4 Comments
How to downgrade iOS 12 beta to iOS 11

Have you installed iOS 12 beta on an iPhone or iPad, but now decided you want to revert back to the regular stable iOS 11 builds? You’re certainly not alone, and because anyone can install iOS 12 beta right now through relatively easy means, it’s not unusual to discover device owners who are now running … Read More

How to Check SMART Status on Mac Hard Drives

May 31, 2018 - 30 Comments
How to check SMART status of Mac hard disk drives

Mac users can easily check the SMART status of their hard drives and internal disk storage by using Disk Utility in Mac OS, offering a simple way to see if the disk hardware itself is in good health or is experiencing a hardware issue. This article will walk you through how to check SMART status … Read More

How to Fix “Command Not Found” Errors in Mac Command Line

May 24, 2018 - 32 Comments
Fix command not found error messages in Terminal for Mac

Advanced Mac users that utilize the command line may occasionally encounter a “command not found” error message when attempting to run something in the command line. The “command not found” error in the Terminal can surface for several reasons in the command line of MacOS and Mac OS X, as we’ll discuss here, and of … Read More

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