Troubleshooting

3D Touch is a feature of some newer iPhone screens that allows the display to detect physical pressure, and then respond with a software action. For example, you can 3D Touch on some app icons and add widgets to the Today Widget screen that way. Or you can 3D Touch to print PDF, or use … Read More

Instagram is a social network centered around photos and photo sharing, and each time you open the app and browse around at pictures, caches of those photos are stored on your iPhone (or Android for that matter). While many apps uses caches to speed things up and to prevent having to re-download images and data … Read More

Some Mac users may find that if they connect an external mouse or trackpad to their MacBook or MacBook Pro, the internal built-in trackpad then no longer works. This may appear like a bug, and some users may think it’s a hardware problem, but the good news is that the inability to use both a … Read More

Some iPhone users may find that cellular data is suddenly not working. The inability to transmit cellular data can seemingly happen spontaneously, and while you can typically still make or receive a phone call when this happens, you just can’t send or receive any data transmission for things like using the web, imessage, social media, … Read More

Some Mac users may encounter a weird issue where they attempt to single click their mouse or trackpad but a double-click is registered instead of the intended single click. This is obviously frustrating since a double-click in the wrong place can perform actions you may not want to perform, like full screening a window or … Read More

iPhone users may wonder how they can mute the dialing sound effects that are played when a phone number is being dialed into the numeric keypad on an iPhone. Each time you press a number button on the phone keyboard, a new sound effect plays. Some of you may be thinking, that’s great and all … Read More

Have you noticed the iPhone X ringer volume goes from loud to low? Often iPhone X, iPhone XS, iPhone XR, iPhone XS Max users notice that the iPhone X ringtone will sound very quiet after initially sounding loud, but despite pressing the volume up buttons they can’t get the iPhone X ringtone to sound loud … Read More

By default, the Maps app for iPhone will use voice navigation when giving directions. Voice navigation and talking directions is also the standard setting for Google Maps on iPhone too. But sometimes users can accidentally toggle the voice navigation settings off when they didn’t intend to, or forget to turn the voice navigation settings back … Read More

You may discover a “Verification Required” error message when attempting to install or update free apps from the iOS App Store on an iPhone or iPad, thereby preventing the user from downloading apps or updating any apps. The complete message is either “Verification Required – Before you can make purchases, you must tap Continue to … Read More

The Apple SuperDrive is an external CD / DVD drive that reads and writes to optical discs, and while it works great with many Macs, there are some Mac models where the SuperDrive doesn’t work, like any Mac that happened to come with a built-in optical drive. For the computers that do not support the … Read More

Removing apps from an iPhone or iPad has always been an easy endeavor, and you can easily uninstall any iOS app from a device in just seconds. Of course iPhone X, iPhone XS, iPhone XS Max, iPhone XR and 3D Touch iPhone models can still quickly delete apps from the home screen too, but because … Read More

Rarely, owners of an iPhone X may discover their screen is unresponsive seemingly at random, where swipes and taps on the screen are either not registered at all, or they have a severe lag and there’s a notable delay before the touch interaction completes. Swipes and gestures suddenly have a huge lag, and taps on … Read More

Using copy and paste is a routine part of most peoples Mac workflow, so if suddenly the Copy and Paste feature stops working or the clipboard appears stuck, you can imagine why that’s annoying. Don’t stress out, most issues with nonfunctional clipboards and copy and paste on the Mac can be resolved with a series … Read More

Many users with iOS 11 are noticing that their iPad and iPhone will randomly capitalize words that were typed in the middle of sentences. For example, a sentence May look Like This with Randomly capitalized Words for No apparent reason, requiring Many manual Corrections Of what you have Typed. The random capitalization issue has been … Read More

Rarely, iPhone users need to enter DFU mode to initiate a low-level device restore with the help of a computer and iTunes. Entering DFU mode on iPhone X, iPhone 8, and iPhone 8 Plus is different than getting into DFU mode on earlier iPhone models, so if you’re an owner of one of these devices … Read More

If you’re buying a used iPhone or repairing an iPhone, you may wonder if you can find out if the iPhone was bought as new, is a refurbished model, or is a replacement device provided by Apple via a service request. Wonder no more, you can use an interesting device model identifier trick to discover … Read More

You probably know the various different methods for how to force quit apps on the Mac by now, but a lesser known capability is that Mac OS allows you to force quit multiple apps at the same time. This can be a great trick when troubleshooting, as well as a just a nice way to … Read More

Is your Mac screen looking strangely orange from Night Shift being stuck on, even during daylight hours when Night Shift should be off? It may be rare and it’s not clear what causes Night Shift to sometimes get stuck enabled on a Mac, but when it does happen it’s pretty obvious because the screen colors … Read More