Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Prevent macOS High Sierra from Automatically Downloading

Nov 21, 2017 - 19 Comments
How to Stop Automatic Downloading of macOS High Sierra

If you’re on a Mac with recent macOS release (Sierra or El Capitan), then Apple is defaulting to try and automatically downloading the 5GB installer for macOS High Sierra in the background to your computer. When the download completes, the Mac then sends you a notification suggesting that High Sierra is ready to install, with … Read More

Resolving Wi-Fi Issues in macOS High Sierra

Nov 13, 2017 - 74 Comments
Fix Wi-Fi issues in macOS High Sierra

Some MacOS High Sierra users have reported issues with wireless networking after updating their Mac to the latest system software version. The problems may range from difficulties connecting to wi-fi networks, dropping wi-fi connections (particularly after waking from sleep), sluggish wireless speeds, and other frustrating connectivity problems with wi-fi networks. This article will attempt to … Read More

iPhone Restore from iTunes Backup Taking Forever? Here’s the Fix

Nov 9, 2017 - 17 Comments
iTunes

Whether you’re setting up a new iPhone, migrating to an iPhone X from an old iPhone, or just restoring an iPhone through iTunes for troubleshooting or some other reason, the process of restoring an iTunes backup to an iPhone should not take an excessively long amount of time. But sometimes a peculiar situation can happen … Read More

How to Stop Autocorrect “i” to “A [?]” on iPhone and iPad

Nov 6, 2017 - 13 Comments
i autocorrect to A square bug in iOS

Have you been trying to type “i” but it’s replacing itself with “A [?]” constantly on your iPhone or iPad? This is because iOS 11.1 introduced a curious bug for many iPhone, iPad, and iPod touch users that causes the letter “i” to autocorrect to the letter “A” usually followed by a square symbol with … Read More

How to Reinstall Default Apps Deleted from iPhone or iPad

Oct 23, 2017 - 38 Comments
Redownload stock apps to restore default apps on iOS device

Now that iPhone and iPad users can delete default apps from their iOS devices, you may find it important to know how to re-download those stock apps to reinstall them back onto your iOS device. This is possible with any of the default apps bundle with iOS that can be deleted and then restored, including … Read More

How to Fix iOS App Names Stuck on com.apple.mobileinstallation

Oct 19, 2017 - 11 Comments
iOS app stuck com.apple.mobileinstallation

An unusual error can happen sometimes on the iPhone and iPad where iOS app names are replaced with “com.apple.mobileinstallation”, and when attempting to launch the apps with such a name, the app instantly crashes. Furthermore, attempting to delete the app with the name “com.apple.mobileinstallation” via the the traditional Home Screen approach usually fails, leaving the … Read More

Troubleshooting macOS High Sierra Problems

Oct 14, 2017 - 175 Comments
Troubleshooting macOS High Sierra problems

Are you having difficulties with macOS High Sierra? While most Mac users who update to macOS High Sierra have no issues with the system software, there are small groups of users who have experienced a variety of problems with the software update. This tends to happen with every major system software release, either due to … Read More

How to Downgrade macOS High Sierra

Oct 12, 2017 - 17 Comments
How to Downgrade macOS High Sierra

Some MacOS High Sierra 10.13.x users may wish to downgrade back to macOS Sierra 10.12.x or even Mac OS X El Capitan. Mac users can downgrade from High Sierra to a prior Mac OS release, either by formatting the hard drive and clean installing Sierra or another prior system release, or by relying on a … Read More

How to Shut Down an iPhone or iPad Without Using the Power Button

Oct 8, 2017 - 13 Comments
How to shutdown an iPhone or iPad without power button use

Have you ever wondered how to turn off an iPhone or iPad? If so, you’re not alone. While most users keep their iOS devices turned on all the time, sometimes users may need to power down a device completely, be it for storage, shipping, to preserve battery life, or whatever other reason. The latest versions … Read More

How to Enable Offload Unused Apps in iOS to Save Storage Space Automatically

Oct 7, 2017 - 4 Comments
Use Offload Unused Apps in iOS to save storage space

If you frequently run out of storage space on an iPhone or iPad, you will appreciate a new feature in iOS that automatically saves storage for you. Called Offload Unused Apps, the toggle allows the iPhone or iPad to perform housekeeping and delete apps that have gone unused for a while, just as the name … Read More

iOS 11 Feels Slow? 11 Tips to Speed Up iOS 11 on iPhone or iPad

Oct 6, 2017 - 55 Comments
Speed up iOS 11 if it feels slow

There are mixed reports that updating to iOS 11 has slowed down some iPhone and iPad hardware, or that performance of tasks like opening and interacting with apps is slower after installing iOS 11. If your iPhone or iPad feels slow after installing iOS 11, then you might want to try a few of the … Read More

How to Actually Turn Off Wi-Fi and Bluetooth in iOS 15, iOS 14, and iOS 12

Oct 4, 2017 - 43 Comments
How to disable wi-fi and Bluetooth in iOS 11

With new iOS versions (iOS 15, iPadOS 15, iOS 14, iPadOS 14, iOS 13, iOS 12, iOS 11, and later), the new Control Center toggles for turning off Wi-Fi and Bluetooth do not actually turn off Bluetooth and Wi-Fi on an iPhone or iPad. Instead, if you hit the buttons for disabling Wi-Fi or Bluetooth … Read More

How to Force Restart iPhone 8 and iPhone 8 Plus

Sep 28, 2017 - 16 Comments
How to force restart iPhone 8 Plus and iPhone 8

Apple has changed how to forcibly restart an iPhone 8 and iPhone 8 Plus, with the device now relying on a sequence of three button presses to complete the hard reboot procedure. If you’ve been trying to forcibly reboot an iPhone 8 or iPhone 8 Plus to no avail, it is because all of the … Read More

How to Download a Full macOS High Sierra Installer App

Sep 27, 2017 - 98 Comments
Download the complete macOS High Sierra Installer application

Many Mac users who are attempting to download macOS High Sierra from the Mac App Store will find that a small 19 MB version of “Install macOS High Sierra.app” downloads to the /Applications folder of the target Mac, rather than the complete 5.2 GB Installer application for macOS High Sierra. This is annoying because it … Read More

Troubleshooting iOS 11 Problems

Sep 26, 2017 - 228 Comments
Troubleshooting iOS 11 problems

Most users are able to install iOS 11 onto an iPhone or iPad without any incident, and they are ready to enjoy the best new features available in the new system software version. But that’s most users. Unfortunately, problems may arise during an iOS software update, either when attempting to install, or with a failed … Read More

How to Install iOS 11 Manually with IPSW Firmware and iTunes

Sep 24, 2017 - 24 Comments
iOS 11 IPSW

While most users should update to iOS 11 using the standard software update mechanisms within Settings app or iTunes, another more technical option is available that utilizes device-specific firmware (IPSW) to install iOS 11 onto an iPhone or iPad. In general, using IPSW to update iOS system software is considered advanced and is therefore only … Read More

iOS 11 Battery Draining Fast? How to Fix iOS 11 Battery Life Problems

Sep 22, 2017 - 49 Comments
Fix iOS 11 battery life problems

Some users who updated to iOS 11 have discovered their battery life on an iPhone or iPad is running down faster than usual. Experiencing rapid battery drain after iOS updates can be frustrating, but often there are reasons why the iPhone or iPad battery is draining faster than usual after a system software update like … Read More

How to Downgrade iOS 11 to iOS 10.3.3 on iPhone and iPad

Sep 20, 2017 - 121 Comments
How to downgrade iOS 11 to iOS 10

Don’t like iOS 11 on your iPhone or iPad? You can downgrade to iOS 10.3.3 if you act quickly. Maybe you don’t like the update, maybe you find iOS 11 battery life to be poor, or app compatibility to be a problem, or perhaps you think the performance is subpar. Whatever the reason, you can … Read More

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