Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Fix the 3 Most Annoying Features on iPhone X

Aug 14, 2018 - 13 Comments
Fix some of the frustrating iPhone X features

The iPhone X may be the most elegant and beautifully designed iPhone in years, but that doesn’t mean it’s perfect. While most users have no complaints about the iPhone X itself, there are some frustrations and annoyances that can continually pop-up for some iPhone X owners. Among the most common iPhone X hassles are accidentally … Read More

VoiceOver on Lock Screen of iPhone / iPad? How to Unlock iPhone if VoiceOver is Enabled

Aug 4, 2018 - 47 Comments
VoiceOver on iPhone or iPad speaks the screen

Have you ever found yourself with an iPhone or iPad that is stuck in VoiceOver mode and as a result you can’t unlock the iPhone or iPad? When VoiceOver is active and the screen is locked, if you’re trying to unlock the device or enter a passcode you may instead find that whatever is on … Read More

How to Fix iPhone Black Screen Issues

Jul 22, 2018 - 13 Comments
iPhone black screen

Some iPhone users may run into a problem where the iPhone screen goes black, and then the iPhone screen seemingly stays stuck on black. A black iPhone screen can be caused by a variety of different things, but the good news is that usually a blacking out screen is pretty straight forward to fix and … Read More

How to Delete Specific Chrome Autofill Suggestions

Jul 20, 2018 - 53 Comments
Chrome

If use the Chrome web browser, it’s fairly likely you will find Chrome autofill suggestions recommending things for various forms and text entry points. Sometimes those autofill suggestions can be accurate, but sometimes they can be bizarrely irrelevant, unhelpful, or outdated. Most often these irrelevant Chrome suggestions show up from autofill in search boxes or … Read More

iPhone or iPad Says “Incorrect Password” Fails to Join Wi-Fi? Here’s the Fix

Jul 19, 2018 - 98 Comments

Some iPhone or iPad users may occasionally encounter a strange issue where they are attempting to join a familiar wi-fi network, but iOS throws up an “Incorrect password” error message, and the iPhone or iPad refuses to join the wireless network. Often users will see the “Incorrect password” wi-fi error despite they being certain the … Read More

How to Uninstall Steam Games on Mac (and Windows / Linux too)

Jul 14, 2018 - 5 Comments
steam

Steam makes it easy to acquire and manage a great game library on a Mac, Windows PC, or Linux machine. But if you find that you’re not playing a particular game much anymore, or if you just need to free up some disk storage space to make room for something else, you might want to … Read More

How to View Logs from iPhone and iPad on a Mac

Jul 12, 2018 - 3 Comments
How to access iPhone and iPad logs on a Mac

The iPhone and iPad generate logs of some system activity, including app crashes and other potentially interesting or helpful data. By connecting an iOS device to a Mac, you can review those logs. Browsing through log data is generally only useful for developers and advanced users, either for troubleshooting or diagnostic purposes, but it may … Read More

How to Reduce “System” Storage Size on iPhone or iPad

Jul 2, 2018 - 166 Comments
iOS large System storage capacity

If you have ever visited the iOS Storage section of Settings app on an iPhone or iPad, you may have noticed that the “System” storage section is occasionally quite large and can take up a significant amount of storage capacity. For extra large storage capacity devices this may not be a big deal, but if … Read More

How to Stop Getting MacOS Beta Software Updates via App Store

Jun 30, 2018 - 12 Comments
How to stop getting MacOS beta software update

Want to leave the MacOS beta program and stop getting beta software updates on a Mac? This is a fairly common occurrence for many Mac users who either initially joined a beta and then later downgraded, Mac users who had beta software but now want to be on the regular stable software update channel, or … Read More

How to Hide & Unhide Downloaded Apps from App Store on iPhone & iPad

Jun 20, 2018 - 20 Comments
App Store logo in iOS

iPhone and iPad users can hide apps that were purchased or downloaded from the App Store of iOS. By hiding an app in the App Store, it will not appear in the App Store updates section, and it will not appear to have been downloaded before. Likewise, iPhone and iPad users can also unhide any … Read More

How to Downgrade MacOS Mojave Beta to a Prior MacOS

Jun 18, 2018 - Leave a Comment
How to downgrade from macOS Mojave beta

Some adventurous Mac users have installed macOS Mojave 10.14 beta onto their compatible computers, whether for development or testing purposes. While running beta system software can be interesting and exciting, it can also be buggy, less stable than expected, or have some incompatibilities which make consistent use to be impractical or impossible, thus it may … Read More

How to Downgrade iOS 12 Beta to iOS 11.4.1

Jun 8, 2018 - 4 Comments
How to downgrade iOS 12 beta to iOS 11

Have you installed iOS 12 beta on an iPhone or iPad, but now decided you want to revert back to the regular stable iOS 11 builds? You’re certainly not alone, and because anyone can install iOS 12 beta right now through relatively easy means, it’s not unusual to discover device owners who are now running … Read More

How to Check SMART Status on Mac Hard Drives

May 31, 2018 - 30 Comments
How to check SMART status of Mac hard disk drives

Mac users can easily check the SMART status of their hard drives and internal disk storage by using Disk Utility in Mac OS, offering a simple way to see if the disk hardware itself is in good health or is experiencing a hardware issue. This article will walk you through how to check SMART status … Read More

How to Fix “Command Not Found” Errors in Mac Command Line

May 24, 2018 - 32 Comments
Fix command not found error messages in Terminal for Mac

Advanced Mac users that utilize the command line may occasionally encounter a “command not found” error message when attempting to run something in the command line. The “command not found” error in the Terminal can surface for several reasons in the command line of MacOS and Mac OS X, as we’ll discuss here, and of … Read More

iTunes Library XML File Missing? Here’s How to Create One

May 23, 2018 - 8 Comments
How to set iTunes to create iTunes Library XML file

The latest versions of iTunes no longer default to creating an iTunes Library XML file, which was an iTunes file that allowed various other apps to interact easily with an iTunes library, and could also serve as a basis for rebuilding an iTunes library if that were ever needed. Despite “iTunes Music Library.xml” files no … Read More

How to Update All Apps on iPhone and iPad

May 22, 2018 - 15 Comments
How to update all apps on iOS

Apps on the iPhone and iPad are frequently updated with new features, various enhancements, security adjustments, and other components. If you don’t stay on top of updating iOS apps, you’ll quickly be inundated with dozens of available app updates waiting to be installed for your iPad and iPhone apps. Fortunately there’s a simple way to … Read More

Can’t Open Control Center from Lock Screen on iPad or iPhone? Here’s the Fix!

May 20, 2018 - 11 Comments
Access Control Center from Lock Screen of iPad and iPhone

The iOS Control Center is a great feature allowing iPhone and iPad users to quickly access screen brightness controls, volume controls, camera, wi-fi and bluetooth toggles, Do Not Disturb mode, and so much more thanks to the ability to customize it. But many iPad users, and some iPhone users too, may discover that Control Center … Read More

Apps Disappearing from iPhone or iPad? Try This Fix!

May 19, 2018 - 11 Comments
Stop apps disappearing from iPhone or iPad

Have you ever found that apps are disappearing from your iPhone or iPad? Maybe you hadn’t used a particular app in a while but you know for certain you downloaded it to your iOS device, but when you go looking for that app, it’s missing. While it’s certainly possible that you deleted the iOS app … Read More

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