Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Low iPhone 7 Screen Brightness? This Should Help

Sep 19, 2016 - 46 Comments
iPhone 7 display brightness is brighter than ever according to Apple, if it looks dim it may be software

Some iPhone 7 and iPhone 7 Plus owners have found their new iPhone screen brightness appears dimmer than prior iPhone models. For some devices with a perceived less bright display, placing the iPhone 7 next to an iPhone 6s or earlier and turning the screen brightness up to 100% may reveal an apparent discrepancy in … Read More

Yellow Screen on iPhone 7? Here’s the Fix!

Sep 16, 2016 - 53 Comments

Some iPhone 7 and iPhone 7 Plus screens appear very yellow, or at least seem to display a much warmer color spectrum than what many people were used to on a prior iPhone display. If your new iPhone has a yellow screen or a warmer display, we’ll show you how you can color correct the … Read More

Fix Apps Crashing Immediately on Launch with a New iPhone 7

Sep 16, 2016 - 12 Comments

After getting a new matte black iPhone 7 Plus and setting it up as new, I discovered nearly every pre-installed app on the iPhone was crashing immediately on launch. The primary apps like Safari, Phone, and Messages worked, but any of the secondary bundled apps like Numbers, Pages, iTunes U, iMovie, Keynote, Garageband, iBooks and … Read More

iOS iMessage Effects Not Working? Here’s Why & How to Fix

Sep 15, 2016 - 307 Comments
iMessage screen effects

iMessage effects are pretty dramatic, so when they’re working they’re impossible to miss when they are exchanged between iOS devices. If you’re finding that Messages effects are not working on the iPhone or iPad, there’s probably a really simple reason why, and an equally simple fix available.

How to Downgrade iOS 10 to iOS 9.3.5

Sep 14, 2016 - 101 Comments
How to Downgrade iOS 10

Want to revert from iOS 10 and downgrade back to iOS 9? You can downgrade an iPhone or iPad and revert back to iOS 9.3.5 from iOS 10, but you’ll need to move fairly quickly. This tutorial will walk through the process of downgrading so that if you’re unsatisfied with iOS 10 for whatever reason, … Read More

iOS 10 Slow on iPhone or iPad? Here’s How to Speed It Up

Sep 13, 2016 - 34 Comments
Speed up iOS 10 if it runs slow

Is your iPhone or iPad slow after updating to iOS 10? Why is iOS 10 running so slow? Maybe even the iPhone feels hot and animations are laggy, why? Some users may have these questions after they have updated their iPhone or iPad to iOS 10, as some feel that iOS 10 runs slower than … Read More

iOS 10 Update Problem Fails, Requires iTunes to Fix Bricked iPhone & iPad

Sep 13, 2016 - 216 Comments
iOS 10 update bricked connect to iTunes

Some users are experiencing trouble installing the iOS 10 software update by way of the Over-the-Air Software Update mechanism. The problem is not subtle if encountered, the update halts and then displays a “Connect to iTunes” screen similar to recovery mode, preventing the update from going further. Essentially this means the iPhone or iPad will … Read More

How to Stop iTunes from Updating iOS Software

Sep 12, 2016 - 6 Comments
Stop iTunes from updating iOS software

When you connect an iPhone or iPad to a computer with iTunes and an iOS software update is available, you will be notified with a pop-up that tells you a new version of iOS is available and asks if you want to update to the new version of iOS system software. Additionally, if you click … Read More

Warning: iOS Mail Blocks Access on iPhone with Full Storage

Aug 31, 2016 - 21 Comments
Cant open Mail in iOS because storage almost full

Just about every iPhone I know is perpetually full and constantly battling the various storage error messages, and yes mine is included in that group. Typically the nuisance of having full iPhone storage is limited to not being able to take anymore pictures (you can use a screwy workaround to snap a few more photos … Read More

Logging In to Apple ID Two-Factor Authentication on Old iPhone & iOS Versions

Aug 23, 2016 - 28 Comments
Apple ID two factor authentication code

As many users know, using Two-Factor authentication for an Apple ID provides an additional layer of security for your Apple and iCloud login by requiring a pin code to be entered from an approved device before the Apple ID can be accessed. But the two factor auth feature is really built for modern iOS versions, … Read More

How to Upgrade & Replace an SSD in MacBook Air

Aug 18, 2016 - 14 Comments
How to Replace MacBook Air SSD

The MacBook Air is not really thought of as being expandable or upgradeable, but it turns out that with a little effort and patience, you can replace the SSD on the MacBook Air yourself. Changing the SSD on a MacBook Air can allow you to dramatically increase the storage size of the Mac and can … Read More

How to Turn Off Two-Factor Authentication for Apple ID

Aug 17, 2016 - 130 Comments
Disable Two Factor Authentication for Apple ID

Some users may benefit from enabling Two-Factor Authentication with Apple ID to further protect and secure their devices and data, but sometimes people decide two-factor auth is too much of a hassle and want to disable the feature.

A Broken iPhone Charger: Fix it? Replace it?

Aug 16, 2016 - 34 Comments
A broken iPhone charger should be replaced

Having a broken iPhone charger cable is exceptionally annoying, not only because they become extremely delicate and often wind up failing completely, but also because it’s only a matter of time before you’ll need to replace the thing and toss out the broken cord. Aside from that, they can also throw various errors, and if … Read More

Email Stuck in Outbox on iPhone or iPad? How to Fix Unsent Mail in iOS

Aug 14, 2016 - 170 Comments
Fix Stuck Email in Outbox of iPhone or iPad

Have you ever gone to send an email in iOS only to have the message get stuck in the Mail app outbox of iPhone, iPad, or iPod touch? You’ll know when this happens because at the bottom of the Mail app in iOS, the status bar shows “1 Unsent Message” in iOS, or perhaps even … Read More

How to Delete Documents & Data on iPhone or iPad

Aug 8, 2016 - 27 Comments
Delete Documents and Data on iPhone

If you have noticed your iPhone is low on storage space, or perhaps you are just browsing your storage settings, you might discover that certain apps have a large “Documents & Data” storage footprint and inordinately large storage burden in iOS. We’ll cover what Documents & Data actually are, and also how to delete the … Read More

Fix iOS Stuck on “Verifying Update”

Aug 2, 2016 - 52 Comments
Fix iOS Stuck on Verifying Update screen

Many users who are installing iOS updates (whether beta or final versions) encounter an issue where a spinning pop-up indicator message saying “Verifying update…” appears stuck on screen. This is a fairly common issue that is somewhat annoying because while the iOS update is verifying, the entire iPhone or iPad is unusable. Fortunately, fixing a … Read More

Fix iPhone Not Sending Picture Messages by Troubleshooting MMS & iMessage

Jul 30, 2016 - 4 Comments
Messages

Many iPhone users will send and receive picture messages through the Messages app, which arrive as iMessage if the recipient and sender is an iPhone user, or as MMS if the person is an Android or Windows phone user. Typically picture messages send without any issue, but if you are experiencing a problem where iPhone … Read More

Fixing a Broken EFI Partition on Mac

Jul 28, 2016 - 24 Comments
Disk Utility in Mac OS X

Though it is an unusual occurrence, a Mac may encounter a broken or damaged EFI partition which typically prevents the Mac from booting and the Mac OS system software from loading. This is usually demonstrated as a boot screen that is stuck on the  Apple logo, sometimes with or without a wait cursor that … Read More

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