Troubleshooting

Some iPhone 7 and iPhone 7 Plus users have discovered their wonderful camera freezes on open and randomly does not work. When this happens it’s quite obvious; the user attempts to open the Camera either from the lock screen or the Camera app directly, and instead of having access to the camera, either a stuck … Read More

Need to reset the password on macOS Sierra? Maybe you forgot your primary admin user account password or maybe you’re working on someone elses Mac and you need to gain access to it. We’ll show you the easiest way to reset the password on a macOS Sierra based computer.

The Touch Bar on MacBook Pro changes dynamically depending on what application is open and what action is going on within Mac OS. Or at least, that’s what’s supposed to happen. Rarely, the Touch Bar stops working, will get stuck and become unresponsive, maybe even display an erroneous button, or show a blank button that … Read More

The built-in trackpad on MacBook Pro and MacBook functions as the primary input method of the Apple laptops, but if you primarily use an external mouse or external trackpad you may occasionally find the built-in trackpad receives input you’d rather the Mac ignore. With a simple settings adjustment you can do exactly that, ignoring any … Read More

Need to place an iPhone 7 or iPhone 7 Plus into DFU mode? Now that the iPhone no longer includes a clickable Home button, you might be wondering how to place the iPhone 7 models into DFU mode, and that’s exactly what we’ll show you how to do.

Restrictions on iPhone or iPad prevent a user from making many changes to the devices settings and allow the disabling of various iOS features, including some apps, functionalities, to disallow certain content types, and the ability to prevent making in-app purchases or buying from the App Store. Restrictions are very commonly used by parents to … Read More

iTunes error 9006 may appear when attempting to download, restore, or update an iPhone or iPad. Typically you’ll see an iTunes error message that states something like “There was a problem downloading software for the iPhone. An unknown error occurred (9006).” or you’ll notice an “err = 9006” message alongside a stopped or failed download … Read More

Some Mac users have discovered that Mail app has stopped showing attachments after updating to Mac OS Sierra, despite not having manually removed the attachments themselves. Additionally, existing emails with attachments may appear as if the email attachments disappeared entirely. While having disappearing Mail attachments can be alarming, you can usually resolve this issue with … Read More

Rarely, a Mac may fail to boot and get stuck on a white screen, otherwise failing to turn on as expected. While a Mac may get stuck on a white screen at random, users will usually discover the problem after updating system software, where the Mac starts up but quickly halts on an all white … Read More

One of the more brilliantly worded Mac errors you may encounter is the curious “The application ‘Application.app’ is not open anymore.” message. This error is often seen when trying to interact with Preview, Finder, Steam, or many other apps either through one of the apps related files or through the app itself. Once you see … Read More

Has your iPhone 6s randomly shut itself off for no obvious reason? Typically this happens when the iPhone 6s still has battery power available, but the device dies and powers down anyway. If this has happened to your iPhone 6s, it may be due to a battery failure and Apple might replace it for free.

Some Mac users may have discovered after updating to MacOS Sierra their Mac seems to have reduced battery life. While faster battery drain on a MacBook Air, MacBook, or MacBook Pro can be alarming, it’s not always a sign of any particular issue, and there’s often a reason why battery life seems to be draining … Read More

Nobody likes spam, but if you have an iPhone, iPad, or Mac, there’s a good chance you’ve found a new avenue of spam on your Apple device lately: iCloud Calendar spam invites! These spam Calendar invites get forced onto your iPhone or computer as notifications and Calendar invitations for spam junk products with labels like … Read More

Since most of our computing activities require the usage of a mouse click or trackpad click, it’s understandably annoying if suddenly you’re unable to click anything on a Mac. Typically the inability to click occurs all of a sudden, where the mouse still moves around on the screen, but the user can’t click, and when … Read More

The built-in heart rate monitor feature of Apple Watch is great for exercise and monitoring general heart health, but from time to time you may notice the heart rate number reported back seems unusual given your present state. For example, you may be sitting at your desk working and see some number way out of … Read More

Safari for Mac allows for optional third party browser extensions to be installed, performing functions like social sharing, note taking, interface with apps like 1password, amongst others. Sometimes Safari extensions can be useful, but sometimes they are no longer needed, or they can be problematic and cause freezes or trouble with Safari or for the … Read More

Some Mac users may encounter an error message stating “This Mac can’t connect to iCloud because of a problem with email@address.com”, which then directs the user to open the iCloud preferences. Once inside Mac iCloud preference panel, some users may be able to successfully login to iCloud, but often another error is encountered here which … Read More

Some Mac users may need to reinstall their current macOS system software; typically this is necessary only as a troubleshooting technique, though there may be other reasons to reinstall Sierra or High Sierra as well. The method we are going to outline here will reinstall macOS system software versioned as High Sierra or Sierra without … Read More