Troubleshooting

iTunes error 9006 may appear when attempting to download, restore, or update an iPhone or iPad. Typically you’ll see an iTunes error message that states something like “There was a problem downloading software for the iPhone. An unknown error occurred (9006).” or you’ll notice an “err = 9006” message alongside a stopped or failed download … Read More

Some Mac users have discovered that Mail app has stopped showing attachments after updating to Mac OS Sierra, despite not having manually removed the attachments themselves. Additionally, existing emails with attachments may appear as if the email attachments disappeared entirely. While having disappearing Mail attachments can be alarming, you can usually resolve this issue with … Read More

Rarely, a Mac may fail to boot and get stuck on a white screen, otherwise failing to turn on as expected. While a Mac may get stuck on a white screen at random, users will usually discover the problem after updating system software, where the Mac starts up but quickly halts on an all white … Read More

One of the more brilliantly worded Mac errors you may encounter is the curious “The application ‘Application.app’ is not open anymore.” message. This error is often seen when trying to interact with Preview, Finder, Steam, or many other apps either through one of the apps related files or through the app itself. Once you see … Read More

Has your iPhone 6s randomly shut itself off for no obvious reason? Typically this happens when the iPhone 6s still has battery power available, but the device dies and powers down anyway. If this has happened to your iPhone 6s, it may be due to a battery failure and Apple might replace it for free.

Some Mac users may have discovered after updating to MacOS Sierra their Mac seems to have reduced battery life. While faster battery drain on a MacBook Air, MacBook, or MacBook Pro can be alarming, it’s not always a sign of any particular issue, and there’s often a reason why battery life seems to be draining … Read More

Nobody likes spam, but if you have an iPhone, iPad, or Mac, there’s a good chance you’ve found a new avenue of spam on your Apple device lately: iCloud Calendar spam invites! These spam Calendar invites get forced onto your iPhone or computer as notifications and Calendar invitations for spam junk products with labels like … Read More

Since most of our computing activities require the usage of a mouse click or trackpad click, it’s understandably annoying if suddenly you’re unable to click anything on a Mac. Typically the inability to click occurs all of a sudden, where the mouse still moves around on the screen, but the user can’t click, and when … Read More

The built-in heart rate monitor feature of Apple Watch is great for exercise and monitoring general heart health, but from time to time you may notice the heart rate number reported back seems unusual given your present state. For example, you may be sitting at your desk working and see some number way out of … Read More

Safari for Mac allows for optional third party browser extensions to be installed, performing functions like social sharing, note taking, interface with apps like 1password, amongst others. Sometimes Safari extensions can be useful, but sometimes they are no longer needed, or they can be problematic and cause freezes or trouble with Safari or for the … Read More

Some Mac users may encounter an error message stating “This Mac can’t connect to iCloud because of a problem with email@address.com”, which then directs the user to open the iCloud preferences. Once inside Mac iCloud preference panel, some users may be able to successfully login to iCloud, but often another error is encountered here which … Read More

Some Mac users may need to reinstall their current macOS system software; typically this is necessary only as a troubleshooting technique, though there may be other reasons to reinstall Sierra or High Sierra as well. The method we are going to outline here will reinstall macOS system software versioned as High Sierra or Sierra without … Read More

Rarely, the Mac App Store may report erroneous app download statuses or even offer a malformed file leading to an app that doesn’t launch or is partially downloaded. These situations are almost always the result of an interrupted or corrupted download, but can occur in some other scenarios as well. Sometimes simply deleting the app … Read More

Some Mac users who have updated to macOS Sierra have felt their computer is running slower than it should be. If you have noticed a performance hit after upgrading to macOS Sierra, there is likely a good reason for it, and it’s even more likely to have a simple solution. Read on to learn why … Read More

For the vast majority of Mac users, macOS Sierra is a nice upgrade that goes without a hitch. For a small number of users, macOS Sierra presents a unique variety of problems that are impervious to all troubleshooting attempts, even reinstalling Sierra or a clean install. If you fall into the latter camp, or just … Read More

For most users, installing macOS Sierra has gone without a hitch and they’re left with a trouble-free Mac that works great with the latest macOS system software release. But, not everything goes smoothly for everyone, and sometimes updating to macOS Sierra can lead to a variety of problems. We’re compiling a list of common problems … Read More

If you are an iPhone 7 owner, you may be wondering how to restart an iPhone 7 or iPhone 7 Plus given that it does not have a clickable Home button. It turns out that iPhone 7 models do not need the pushable Home button to forcibly restart the device, because they instead rely on … Read More

Some Mac users are reporting wi-fi difficulties after updating to macOS Sierra 10.12. The most common wireless networking problems seem to be either randomly dropping wi-fi connections after updating to macOS Sierra, or an unusually slow or delayed wi-fi experience after updating a Mac to Sierra 10.12. We’ll walk through some some-tested troubleshooting steps to … Read More