Fix Camera Freezing on iPhone 7 and iPhone 7 Plus
Some iPhone 7 and iPhone 7 Plus users have discovered their wonderful camera freezes on open and randomly does not work. When this happens it’s quite obvious; the user attempts to open the Camera either from the lock screen or the Camera app directly, and instead of having access to the camera, either a stuck blank black screen will show up on the camera display or a blurred image will show up on the camera display, and the iPhone is unable to take any picture or video.
Given that most iPhone users rely on it as their primary camera, and the emphasis Apple continuously places on using the iPhone as a camera for all of your photography needs, this is a pretty annoying bug.
While there is no great way to resolve this problem, there is a rather blunt-force solution to fix the stuck iPhone 7 camera issue.
Forcibly reboot the iPhone.
Yes, a forced restart is a decidedly low-tech solution but it works. Unfortunately simply quitting the camera app is not sufficient, you must reboot the iPhone 7 or iPhone 7 Plus to get the camera to function reliably again.
If you have not rebooted the iPhone 7 or iPhone 7 Plus yet, it’s slightly different from restarting prior iPhone models; rather than holding down the Home button you hold down the lower volume button, here is how you reboot the latest iPhone 7 and iPhone 7 Plus models, which will fix the frozen camera problem:
- Hold down Power button and the volume down button until the Apple logo appears on the iPhone 7 / iPhone 7 Plus screen
Once the iPhone boots up again as normal, access the camera and it will work as intended (for a while anyway, it may randomly freeze up again and require another restart down the road). This is more of a temporary workaround than a true fix since it can happen again, so perhaps a future iOS update will permanently fix the issue.
Here are two examples of what a frozen iPhone 7 / iPhone 7 Plus camera looks like, I personally encounter this issue a few times a week on a device updated to the latest iOS version:
iPhone 7 Plus camera frozen on all-black screen:
iPhone 7 Plus camera frozen on a blurred image:
The iPhone 7 freezing camera issue a well documented problem on YouTube and throughout various discussion forums on Apple support site and elsewhere on the web (1, 2, 3, 4, etc). Oddly enough, release notes in iOS 10.1 noted a bug fix for a similar camera app issue, but the bug persists in the latest versions of iOS including iOS 10.2 and 10.2.1 for some iPhone 7 and iPhone 7 Plus users.
It’s likely the freezing camera issue will be fixed once and for all in a future iOS software update for iPhone 7 and iPhone 7 Plus users, since it is probably software related and not a hardware problem. As always, be sure to keep your iOS devices updated to the latest software versions to receive these bug fixes. You can update iOS system software on an iPhone in the Settings app > General > Software Update.
Since almost all iPhone 7 and iPhone 7 Plus owners likely have their devices under warranty, another option is to contact official Apple Support and let see if they can offer a more permanent solution. Some reports online indicate Apple has swapped out cameras or the entire devices if the issue persists for some users, so if you frequently encounter the problem you may want to go that route.
Have you experienced the frozen camera issue? Did this work for you? Do you have another solution to resolve the frozen camera problem on iPhone 7? Let us know in the comments.