Troubleshooting

The amount of time it takes to complete a Time Machine backup depends on a variety of things, like the amount of data being backed up, the destination drive speed, the speed of the internet connection if the backup is going to a Time Capsule, whether it’s the initial backup or a delta backup of … Read More

Most iPhone and iPad users will use the same Apple ID and iCloud account repeatedly on the same device and across other devices, as they should, since that is how they are designed to work. Nonetheless sometimes you may buy an iPhone, iPad, or iPod touch on the used market and discover that someone has … Read More

Having used a relatives computers recently I discovered their Google Chrome web browser was constantly throwing a “Your connection is not private” error message on many web pages, thereby preventing the page from loading unless they chose to ignore and reload the ‘not private’ page. The “not private” message can be a little disconcerting, so … Read More

iOS includes a helpful feature which allows users to zoom into anything on an iPhone or iPad screen to make it easier to read text and view elements. While this feature is undeniably useful for many users, it can also be a source of frustration for others who wind up enabling the feature accidentally, only … Read More

Some Mac users have discovered the sidebar to be missing in the Open and Save dialog windows that appear throughout Mac OS X. Since the sidebar contains quick access links to various points in the file system, including user directory pictures, documents, the desktop, Macintosh HD, and tags, this can be frustrating and lead to … Read More

Is AirDrop not working as expected? If you’re having problems with AirDrop not working on iPhone or iPad, you can follow the troubleshooting steps outlined in this article to help resolve the issue. AirDrop is the easy to use direct file sharing protocol built into iOS, iPadOS, and Mac OS X which allows for sending … Read More

Over the last few weeks, many Mac users have discovered that attempting to launch some apps obtained from the Mac App Store fails, with the apps immediately crashing and thereby failing to open in Mac OS X. Typically you’ll see the app icon appear for a fraction of a second in the Dock, then disappear. … Read More

Have you ever picked up your iPhone to discover the message “iPhone is disabled” and to “try again in 1 minute” or to try again 5, 15, 60 minutes? In the worst scenarios, the message says “iPhone is disabled. Connect to iTunes”, and the device is unusable until then. So, what is going on here, … Read More

Your iPhone is plugged in, but it’s not charging. Why won’t the iPhone charge? Is the iPhone broken? Is it time to freak out? Probably not, in fact there are some really common reasons an iPhone won’t charge, and most of the time it has nothing to do with the iPhone itself (unless it was … Read More

Many Apple device owners depend heavily on iCloud, iMessage, FaceTime, Apple ID, Siri, the App Stores, and the other myriad of Apple online services for their Mac, iPhone, iPad, iPod, and Apple TV to work as intended, whether it’s backing up to iCloud or sending messages to friends and families, using iTunes, or logging into … Read More

Every once in a while an awful bug is discovered that can crash an iPhone, render it nearly useless, or rarely, worse. The worst scenario applies here, because it turns out you can completely destroy an iPhone and make it inoperable by simply changing the devices date to a specific time and date far in … Read More

Though we’d all rather everything works as intended with our Macs, occasionally something goes really haywire and OS X becomes either royally messed up or unusable. In these circumstances, sometimes the only solution to get things working again is to reinstall OS X system software (or, if you have a recent safe backup made, restoring … Read More

Many Mac users will inevitably see the “Your startup disk almost full” error message show up in OS X, with a vague note to delete some files in order to make more space available on the Mac. While you can disregard the message for a little while, it will usually come back again shortly, and … Read More

AirDrop is a great file sharing protocol for iOS and Mac OS that allows users to quickly and easily send files, photos, contacts, and other data back and forth between iPhones, iPads, iPod touch, and Mac OS X. But sometimes AirDrop doesn’t show up at all in iOS, which obviously prevents the feature from working … Read More

Some iPhone users have discovered their devices battery life percentage indicator within the status bar is stuck and not updating, only to then have the percent jump way down, sometimes to the point where the iPhone is about to run out of battery. This seems to primarily impact the iPhone 6s and iPhone 6s Plus, … Read More

Some Mac users may see a notification alert pop-up from Mac OS X in the corner of their display with a message stating “Optimizing Your Mac – Performance and battery life may be affected until completed.” While there aren’t any additional details offered in the notification, there is a “Close” button, which will dismiss the … Read More

While iOS is usually a pretty flawless experience without many bugs or glitches, one issue that crops up for some iPhone and iPad users is especially annoying; their iPhone keeps restarting randomly. Seemingly out of nowhere and at random, the iPhone restarts itself, and you’ll see an Apple  logo before the device boots back … Read More

Mac OS creates various system level folders of temporary items and caches, which typically remain hidden from the average Mac OS X user. Nonetheless, Mac users using various disk management utilities and apps like OmniDiskSweeper will come across these various temporary item folders in Mac OS X, often at locations like /tmp and /private/var/ and … Read More