Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Stop Software Update from Bugging You in Mac OS X

Nov 15, 2012 - 35 Comments
Swipe to Ignore a Software Update Notification

Keeping software up to date is one of the top maintenance tips for Macs, but sometimes those Software Update notifications can be just plain annoying. Whether you’re just trying to focus on work, or the update that’s bugging you is irrelevant to your needs, here is every possible way you can stop software updating from … Read More

How to Determine if iPhone is GSM or CDMA

Nov 15, 2012 - 39 Comments
Determine if iPhone is GSM or CDMA

Most of us geekier folks instantly know if our iPhones are CDMA or GSM models, but not everyone pays as much attention to the largely insignificant technical details of their phones. Not to worry, it’s extremely easy to find out if an iPhone is GSM or CDMA, all you need to do is look at … Read More

Track Down an Apps Preference File Easily By Watching Modifications

Nov 14, 2012 - 10 Comments
Track down plist files of apps easily

If you’ve ever had to track down a particular plist file for an app you know how frustrating the process can be. Though preference files are usually named in a logical manner, that’s not always the case, and regardless the prefix of com.(developer).(application) is not always the easiest to navigate through. One method is to … Read More

Free Up Disk Space in Mac OS X with 5 Quick Tips

Nov 11, 2012 - 20 Comments
Huge swap and sleep image files in Mac OS X

Mac running out of disk space? Maybe you don’t have room for installing a new app, backing up a device, copying some files, or much of anything? If you’re running low on disk space or have ever received that dreaded “disk full” message when using a Mac, you know it can be pretty frustrating to … Read More

Use the Help Menu as a Menu Item Action Launcher for Apps in Mac OS X

Oct 29, 2012 - 1 Comment
Help menu search and highlight

The Help menu that’s always visible in Mac OS X and within Mac apps is far more powerful than just serving as a knowledge base for questions about the app in use; it can also function as a full-fledged action launcher for any menu items. This is useful for when you’re either still learning keyboard … Read More

9 Reasons Why a Mac is Running Slow and What to Do About It

Oct 11, 2012 - 69 Comments
Spotlight is running

It’s a fact of modern life: Macs can run slowly for seemingly no reason, but chances are there is a reason the Mac is running so poorly and we’ll cover the most common reasons, how to know if each reason is causing the slow down, and most importantly, how to fix it. If your Mac … Read More

Fix for iPhone 5 Signal Loss When Stuck On “No Service”

Oct 10, 2012 - 105 Comments
No Service after iPhone signal loss

A peculiar bug that’s impacting some iPhone 5 users leaves the iPhone unable to find a signal and rejoin a 3G/4G network after leaving an area with EDGE or no service. Despite being in a location with adequate cell coverage, the iPhone will just report “No Service”. This is most likely a software issue with … Read More

Stress Test a Mac by Maxing Out CPU

Oct 2, 2012 - 25 Comments
Stress test a Mac by maxing out CPU

If you want to completely peg CPU to stress test a Mac, turn no further than the Terminal. Using the command line you can easily max out all CPU cores and induce huge load on a Mac, making it easy to determine things like what temperature the processor reaches under heavy load, if fans are … Read More

App Store Slow in iOS 6? Here’s How to Fix the Sluggishness

Sep 28, 2012 - 32 Comments
Fix the Slow App Store in iOS 6

Other than the Maps issues, the App Store in iOS 6 is probably the next most talked about change of the latest iOS system software. Though it’s undoubtedly a better user experience in a lot of ways, one area that really suffers is speed, and a lot of users are experiencing very sluggish behavior in … Read More

iPhone 5 Wi-Fi Problems Fixed By Manual DNS Settings

Sep 27, 2012 - 33 Comments
iPhone 5 Wi-Fi Problems Fixed

Some iPhone 5 users are experiencing a variety of issues with wifi on the device, almost always revolving around inconsistently slow wireless connections. If you’re having this problem, you’re not alone, and the good news is you can almost certainly get an immediate improvement by setting manual DNS on the device. Fixing Slow iPhone 5 … Read More

Stuck in Guided Access with iOS 6? Here’s How to Escape

Sep 26, 2012 - 131 Comments

Guided Access, or what we to call “Kid Mode”, is a fantastic addition to iOS that lets you lock an iPhone or iPad into a single app. Well, great when it works as it’s intended, but it appears there’s a pretty frustrating bug that makes the feature work a little too well once it’s enabled … Read More

Battery Life Improves Dramatically in OS X Mountain Lion 10.8.2

Sep 20, 2012 - 36 Comments
Battery Life in OS X Mountain Lion 10.8.2 improved dramatically

OS X Mountain Lion has been a fantastic update for Mac users, but some of us on portable Macs discovered an annoying side effect of reduced battery life, often accompanied by a Mac that felt warmer to the touch. Those issues have been largely fixed with the OS X 10.8.2 update, making it a must-have … Read More

Reboot Mac OS X from the Command Line

Sep 6, 2012 - 11 Comments
Reboot Mac OS X from the Command Line

Rebooting a Mac from the command line is fairly simple, though it should be pointed out that most Mac OS X users are best served just using the standard  Apple menu method to issue a system restart. Nonetheless, for advanced Mac users, using the terminal reboot command can be an invaluable trick for troubleshooting … Read More

iPhone Camera Slow to Open? Here’s How to Fix That

Sep 5, 2012 - 20 Comments
If iPhone Camera Slow to Open, Fix it By Clearing your Camera Roll Photos

When you’re stuck staring at the grey lens shutter graphic for 5 to 10 seconds before you can even take a picture, you’ve likely already missed the shot you were hoping to get. Obviously the quickest way to access the iPhone camera is using the lock screen camera swipe instead of manually launching the Camera … Read More

Java 7 Security Vulnerability Discovered, Here’s How To Protect Yourself

Aug 29, 2012 - 8 Comments
Java Security Problem

A new potentially dangerous Java security vulnerability has been discovered that could allow malicious code to run on a Java-enabled computer, be it a Mac or Windows PC. Most Mac users will be safe from the vulnerability because OS X Mountain Lion does not include Java by default, and OS X Lion includes an older … Read More

Disable the iTunes Store to Prevent Unwanted Purchases

Aug 29, 2012 - 3 Comments
Disable iTunes Store access and prevent purchases of apps and content

One of the best ways to kid-proof (and generally fool proof) an iPhone or iPad is to turn off in-app purchases. That’s great for the iOS world, but for the desktop you can do something similar by disabling access to the iTunes Store completely, this will prevent unintended purchases of apps, music, movies, books, or … Read More

Battery Life Improves Slightly with OS X Mountain Lion 10.8.1

Aug 25, 2012 - 22 Comments
Battery life drop in OS X Mountain Lion

Battery life on portable Macs running Mountain Lion improved slightly with the OS X 10.8.1 update, but still generally underperforms the same Macs running Lion. Since updating to OS X 10.8.1 from 10.8, we have conducted several unscientific tests on a variety of different Macs and found there is a minor improvement to battery life … Read More

When Was Your Mac Built? How to Find The Make & Model Year of a Mac

Aug 20, 2012 - 17 Comments
Find Out When a Mac Was Made

You’ll often hear Mac users reference their machines by a model and the build year (for example, Mac Mini 2010, or MacBook Pro 2016), or by a timeline within the year it was released (iMac mid-2011 model). Sure some Mac users just have an amazing memory for this stuff, but everyone else can retrieve the … Read More

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