Troubleshooting

Is Safari no longer remembering logins and passwords? Is Mail.app asking for a password every time you launch the app and try to check or send mail, despite the fact that you’ve entered login credentials over and over? When a Mac app no longer remembers password and login data, it’s often the result of corrupted … Read More

Battery life has been an ongoing issue for some iOS 5 users, particularly those with iPhone 4 and iPhone 4S. The recent iOS 5.1 update aimed to fix that with “improved battery life” mentioned in the release notes, but just how improved is it? With casual use since the update was released, the consensus at … Read More

iOS 5.1 was released a few days ago but some people are still having problems when trying to update. The download can time out, not start at all, or sometimes throw an error message saying “Unable to Check for Update. An error occurred while checking for a software update.” or “The network connection could not … Read More

You may have noticed that with new versions of iOS on iPhone and iPod touch, the behavior changed for how to access the lock screen camera compared to iOS earlier versions. That camera change actually happened with iOS 5.1 and has carried forward to iOS 6, iOS 7, and iOS 8, and it has has … Read More

If you have attempted to partition a drive from Mac OS X and received a “Partition failed” message with the error “Couldn’t modify partition map because file system verification failed.” you can fix the problem with the file system check command line utility. To issue the file system check and repair function properly, you’ll need … Read More

Macs are notoriously trouble-free and easy to maintain, but that doesn’t mean you should ignore system maintenance entirely. Here are four simple Mac maintenance tips that will help you keep your Mac in tip-top shape, running at its best.

Do you need to force quit an unresponsive Mac app? Is your Mac seeing the infamously dreaded spinning beachball of death? Is an app failing to respond to any input? Maybe you have an errant process or two? When any of the above happens, you’ll probably want to forcibly quit the application in question, and … Read More

Although everyone should always password protect a Mac to prevent unauthorized use, not everyone does. Sometimes people share general logins, be it with a roommate, sibling, spouse or whoever else. Now, if you have ever wondered if someone was using your computer while you were away, there’s actually a pretty easy method to find out … Read More

We recently covered how to resolve an issue when Mac OS X doesn’t remember a wireless network, password protected or not, and since then several readers have notified us of another separate issue: Mac OS X won’t remember a wireless network password. The networks are remembered, but each time the network is found the password … Read More

With every new version of Mac OS X comes new system requirements, and as expected a few machines are getting cut from the list of compatible Macs. The newer the Mac the better, but here is what we know so far about system requirements for OS X 10.8: Basic System Requirements for OS X Mountain … Read More

Sometimes, Mac OS may not remember wireless networks that have been joined or connected to before. This may be due to an error, or it may be because of a settings option. In this article we’ll discuss what to do if you find that a Mac is not remembering wi-fi networks as expected, including the … Read More

Rarely, you will need to force quit an iOS app. While iOS is generally very stable, every once in a while you’ll encounter a third party app that misbehaves. iOS apps can freeze or become stuck, and you’ll usually know instantly because the iPhone or iPad becomes unresponsive to touch behavior, or something within the … Read More

Restoring an iPhone or iPad to it’s default factory settings is easy whether you are restoring as a troubleshooting step or just preparing to transfer ownership of the hardware. You can reset the iPhone on the the device itself, but if the device is unresponsive, stuck on a boot loop, or otherwise needs to be … Read More

If you have tried to repair the boot volume before in Mac OS X before, you’ll undoubtedly have found the “Repair Disk” option is grey and unavailable within the Disk Utility tool. While this is still the case while booted in most versions of Mac OS X, you can repair the Mac OS X boot … Read More

Javascript is prominent throughout the web, allowing many of the various sites and features we all know and love when browsing the web to function as intended. With that said, sometimes users need to enable or disable Javascript. Need to re-enable or disable Javascript in Safari, Chrome, or Firefox? Fortunately, most modern web browsers make … Read More

The iPhone is connected to a computer with it’s USB cable, you launch iTunes and… the iPhone isn’t shown in iTunes. What gives? Fixing this problem is probably a lot easier than you think, and after fielding a call about this I found the simplest explanation was the solution as to why someones iPhone wasn’t … Read More

We recently showed you how to delete Safari, Mail, and other default apps installed with Mac OS X, and procedurally iTunes is not much different. Unlike uninstalling applications from third parties, if you attempt to drag the iTunes app into the Trash can, you’ll see a dialog box warning that ‘“iTunes.app” can’t be modified or … Read More

Apple looks to have quietly updated the troubled Mac OS X 10.7.3 Updater, first noticed by several of our readers and confirmed by OSXDaily. No official change was announced and there is no revised version number provided by Apple’s Support page, but presumably the new build addresses any potential installation problems or CUI errors that … Read More