Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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iPhone & iPod Water Damage Sensor Locations

Feb 8, 2011 - 12 Comments

If your iPhone or iPod has been acting strangely or not working, it’s worth checking the “Liquid Contact Indicator” locations as shown in the image above from Apple, this may give you a hint of what’s wrong with your hardware. If the sensors shown in the pictures are red, you may have water damage. I … Read More

Forgot an iPhone Passcode? How to Reset the iPhone passcode

Jan 16, 2011 - 298 Comments

If you forgot your iPhone passcode you can bypass the lock screen completely and reset the passcode by using iPhone recovery mode. This will get around a locked down iOS device that is stuck on the password screen, but there are some important considerations to take before proceeding. We’ll cover the requirements, the considerations, and … Read More

Fix Mac App Store Error @@errorNum@@

Jan 9, 2011 - 3 Comments

I launched the Mac App Store today and when trying to download an app I was hit with a strange error saying my request could not be completed, here’s the exact message: “We could not complete your request. There was an error in the App Store. Please try again later. (@@errorNum@@)” The “@@errorNum@@” looks a … Read More

How to Uninstall Flash from a Mac

Jan 9, 2011 - 13 Comments

Want to remove and uninstall Flash Player from a Mac? Some users install Flash but later decide they do not want the app and plugin on their Mac, thus will want to remove it. Adobe Flash Player is known to cause a slew of issues, slowdowns, battery drain, crashes, and other problems for Mac OS … Read More

Fix Mac App Store Error 100

Jan 6, 2011 - 10 Comments

I just downloaded Mac OS X 10.6.6 and launched the Mac App Store to get out some apps. When trying to download an app I was hit with this error message: “We could not complete your App Store request. An unknown error occured (100). There was an error in the App Store. Please try again … Read More

iPhone Alarm Not Working in 2011? Here’s a Fix

Jan 3, 2011 - 10 Comments

The New Years iPhone alarm bug is still affecting some people despite it being January 3rd, which is the date when things were supposed to start working smoothly… Fix your iPhone Alarm Clock for 2011 Until a software update is issued, you can fix your broken iOS alarm very quickly by setting a new recurring … Read More

sIFR Flash – How to Display sIFR Flash Text with a Flash Block Plugin Installed

Dec 29, 2010 - 3 Comments

Usually when people complain about Flash it’s regarding the abysmal performance (particularly on Mac OS X) when playing Flash elements, games, and videos. The easiest solution for Mac users is to just install a Flash blocker plugin like ClickToFlash so that Flash files are not automatically loaded. Unfortunately by using a Flash blocker you may … Read More

Disable the Sudden Motion Sensor on a Mac

Dec 16, 2010 - 6 Comments

The Sudden Motion Sensor is designed to protect your Macs hard drive in the event of a computer being dropped or an unusually strong vibration. Essentially what it does is park the hard drive head when movement is detected, which prevents it from potentially scooting across the disk surface and scratching or otherwise damaging the … Read More

Forgot a Wireless Password? Here’s How to Recover Wi-Fi Router Passwords on Mac

Dec 10, 2010 - 41 Comments

If you have ever forgotten a wireless router password, whether it’s your own network or another, you certainly aren’t alone. Typically you just have to enter the password once, save it to your keychain, and you can forget about it, right? Well that’s only true until you actually do need the password again, whether it’s … Read More

How to Download iOS Updates Without iTunes

Dec 9, 2010 - 39 Comments

You can download any iOS software updates for iPad, iPhone, and iPod touch without using iTunes. There are actually two ways to do this, the first is using the iOS device itself but there are caveats and limitations with that, and then there is the traditional method of downloading the update files directly from Apple … Read More

iTunes Playlists Disappeared? Recover Missing iTunes Playlists Easily

Dec 7, 2010 - 65 Comments

If you have updated iTunes or moved your iTunes music library you may find that your song playlists seem to have disappeared. The good news is they aren’t actually missing, iTunes just isn’t finding them. There is no bad news, because you can recover the playlists rather easily, here’s how: Recover missing iTunes playlists This … Read More

Fix Error 3194 from iTunes During iPhone Restore

Dec 6, 2010 - 524 Comments
iTunes icon

Error 3194 in iTunes will usually prevent an iPhone, iPad, or iPod from being able to successfully restore. Typically Error 3194 will show up when iTunes is not able to communicate with Apple servers. If you run into Error 3194 in iTunes when trying to restore your iPhone, iPad, or iPod touch, you might be … Read More

Eject a Disk on a Mac

Dec 5, 2010 - 1 Comment

There are a few ways to properly eject a disk on a Mac, the first and perhaps the easiest method is to use the Disk Eject Key which is located in the upper right hand corner of a Mac keyboard (it looks like the image to the right). The disc eject key applies to all … Read More

iPad DFU Mode Instructions for iPads with Home Button

Dec 4, 2010 - 39 Comments

If you need to place an iPad into DFU mode, you can do so with the instructions detailed on this page. These instructions will work to put any iPad model with a Home button into DFU mode. DFU stands for Device Firmware Update, entering DFU Mode is how you adjust the firmware on your iPad … Read More

The “find” process in Mac OS X

Nov 27, 2010 - 6 Comments

You may notice an excessive amount of disk activity and high CPU utilization from a process called “find” that runs randomly in Mac OS X. This process has been a cause of concern by some users because of it’s behavior, but this is not spyware and the process should not cause worry. If you see … Read More

Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update

Nov 24, 2010 - 142 Comments

Some users are reporting that their song and media library has disappeared after downloading iOS 4.2.1 and installing the update. You’ll know you’re effected because instead of your typical iPod music library loading in the iPod app, you’ll get a message that says “No Content” and telling you to download music from iTunes. Fix the … Read More

Why does my Mac show 3.75GB of RAM when I have 4GB of memory installed?

Nov 19, 2010 - 6 Comments

You may have noticed that some Mac models display 3.75GB of RAM in the Activity Monitor when they have 4GB of RAM installed, but why is this? The answer is simple: your Mac has a GPU that uses shared memory. This means that your graphics card borrows some of the systems memory and uses it … Read More

Fix iTunes Network Connection Timed Out & Error -3259 During iPhone Update

Nov 18, 2010 - 123 Comments
iTunes

Some users report variations of a “Network Connection Timed Out” error when trying to update their iPhone, iPad, or iPod touch to a newer version of iOS or even when attempting to connect to the iTunes Store. Errors include but are not limited to: “There is a problem downloading the software” “Network Connection Timed Out” … Read More

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