Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!
iTunesHelper or iTunes Helper, is a program from Apple that runs in the background and monitors for the connection of any iPod or iPhone to the computer, if an iPod or iPhone is detected it will automatically launch the iTunes application. The functionality is the same on both Mac OS X and Windows PC’s, and … Read More
OS X Daily reader Todd Harris has tipped us off that when installing Mac OS X 10.6 Snow Leopard, your /etc/hosts file is reset. If you followed a tip we posted a while back about how to block access to specific websites then this is particularly relevant to you, so be sure to manually adjust … Read More
I don’t know why but when I upgraded to Snow Leopard my wireless internet got all wonky, connections were dropping left and right and I couldn’t maintain any worthwhile airport connection for longer than a few minutes. DHCP was behaving particularly strange and the automatic settings pulled from my router were dropping every few seconds. … Read More
I installed some Software Updates recently on an older Mac Mini and left my house to go on a run, I came back about an hour later to find that nothing was installed yet, my Mac Mini was stuck on “Configuring Installation” – hmm now what? Well, it’s a rare occurrence, but it can happen … Read More
A friend of mine that is new to Macs couldn’t figure out how to get a CD to eject, after some frustration he then complained that his MacBook doesn’t have the paperclip hole to forcibly eject a disc from the superdrive. After some discussion I realized he’s probably not alone in his confusion of how … Read More
I was driving myself up the wall recently trying to figure out why the Mac Preview.app would not save my image rotations when I exported a picture from Preview in OS X, so in looking for a solution I stumbled onto our friend MurphyMac‘s site and found a solution! Basically after you have rotated the … Read More
If you’re a Comcast customer and you’ve entered in an incorrect URL or had a server time out recently, you’ve probably been extremely annoyed when you discovered you were being redirected to a page filled with Comcast ads. Comically, this obnoxious DNS redirect is named the ‘Comcast Domain Helper service’, and was forced on you … Read More
We don’t want it to happen, but there may come a day in all Mac owners lives that their warranty expires, and that date is related to your original date of purchase, give or take the time for any additional AppleCare warranty service you have purchased in addition. So how do you check your Macs … Read More
If you’ve ever needed to troubleshoot a network or internet connection, you know how frustrating it can be (particularly when you’re on techsupport with various broadband providers). This quick tip can make the job a little easier on yourself by retrieving all relevant DHCP information, like DHCP server IP, client, subnet mask, router, DNS servers, … Read More
I really enjoy videochatting with friends and family using iChat, so I was pretty frustrated when seemingly out of nowhere iChat video started freezing completely after a video chat session was initiated. I searched around a bit and noticed other people having the same problem and symptoms – iChat video freezes but iChat audio still … Read More
Mac users are largely immune to the world of virus and trojans, but it’s not uncommon for you to be a Mac user in a LAN sea of Windows PC’s. The Conficker Virus is Windows only but it’s garnering a lot of attention, so if you’re on a Windows LAN at home, work, or school, … Read More
Frozen apps happen to the best of us for reasons we don’t always understand, and a Mac application can just suddenly become unresponsive and we see the spinning beachball of death (sometimes called SBOD for short). For those new to the Mac platform, getting around the spinning wait cursor might be confusing, so here’s two … Read More
Hate it when a web site resizes your browser window? In Firefox, you can stop that. While development etiquette has generally made web browsing a more pleasant experience over the years, removing such horrors as blinking text and the background midi. Unfortunately, there are a few annoyances still left on web sites, and one of … Read More
This is a list of eleven startup key commands that every Intel Mac owner should make note of. From reseting your NVRAM, starting up in safe mode, booting your Mac from a CD or DVD, switching bootable volumes and drives on system start, to forcing media to eject from a superdrive, this list has you … Read More
If you’re new to the Mac, you’ll probably appreciate this handy tip; Apple has released a handy printable cheat sheet for Mac users to fill out with relevant system information, which can be very useful in the event of any trouble, for support, and for other reasons too.
Spotlight is probably the greatest feature to hit the Mac OS in years, once you get used to using it, going to a PC without it feels hopelessly inadequate. I use Spotlight for everything from launching applications, retrieving pictures, searching for old emails, literally just about everything. If you aren’t using Spotlight, you’re missing out. … Read More
