Fix Empty iPhone Voicemail with “Password and Greeting” Error

Visual Voicemail on iPhone makes checking voicemail super easy, whether it’s just quickly listening to a voicemail message or reading voicemail transcripts, so it’s understandably frustrating if you discover that voicemail is suddenly not working on the iPhone.
One peculiar voicemail issue on iPhone can be where there are numerical indicators showing new voicemail messages, but iPhone Voicemail is unable to load any of them and instead suggests that voicemail isn’t setup or configured when it certainly is, with an error stating “to retrieve a voicemail first set a password and greeting.” without any option to set a greeting or password.
If you know for certain that you already have voicemail set up with a password and greeting and you’re seeing this message in the voicemail tab of the Phone app, you can likely quickly remedy the error and get access to your voicemail again.















