How to Disable Mail Categories on iPhone in iOS 18.2 & Return to Old Inbox Style
If you have recently opened the Mail app after updating to iOS 18.2 or iPadOS 18.2, you likely discovered that Mail now defaults to a Mail “Categories” view, showing distinct mail category inboxes; “Primary”, “Transactions”, “Updates”, and “Promotions”. Presumably Apple chose to redesign everyones inbox and enable Mail Categories by default on iPhone and iPad because they thought users would like their email app to be redesigned and having to take additional steps to see all of their emails, but the Mail category feature is already causing frustration with many users who do not want to fumble through a new complicated user interface that hides many emails from immediate view, let alone see their emails sorted into categories and often erroneously so.
There are many complaints about the Mail categories feature, from making the Mail interface worse or more confusing, emails no longer being listed in chronological order with the newest emails on top, emails can be incorrectly labeled or categorized improperly, some users lament it’s harder to find their emails, some say the new Mail Categories interface is cumbersome and annoying to switch between multiple categories to see all of your emails, and many users simply prefer the standard default Mail interface that has existed forever on iPhone and iPad with all emails shown in a single inbox that they manage on their own.
If you want to turn off the annoying Mail categorization feature in iOS 18.2 on iPhone, read along to learn how to do that, and to get the much loved easy to use old Mail app inbox style back again.