Troubleshooting

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iPhone Touch Screen Not Working? Here’s How to Fix It

Jul 1, 2017 - 38 Comments
Fix iPhone touch screen not working with troubleshooting steps

Rarely, an iPhone touch screen stops working or becomes unresponsive to touch. It’s obvious when this happens, you’ll touch the screen and nothing happens, swipes will be ignored, taps don’t do anything, and other touch on the screen doesn’t register any behavior. It’s clearly annoying if the iPhone screen is no longer working and not … Read More

Tackling ‘Photos Agent’ Heavy CPU & Resource Usage on Mac

Jun 24, 2017 - 15 Comments
Photos app icon in Mac OS X

“Photos Agent” is a little Photos app helper process that often runs on the Mac, it’s for Photos app users and it handles background tasks like downloading and uploading to iCloud Photo Library, downloading and updating Photo Streams and shared streams, and other related iCloud Photos and Photos app tasks. For users who don’t use … Read More

How to Uninstall Java on a Mac

Jun 16, 2017 - 24 Comments
How to uninstall Java from Mac OS

Many Mac users don’t need Java on their computer, but if you happen to have Java installed and want to remove it from a Mac then you can uninstall Java and JRE with a little effort.

How to Downgrade iOS 11 Beta to iOS 10

Jun 7, 2017 - 20 Comments
How to Downgrade iOS 11 beta back to iOS 10

Did you install iOS 11 beta onto your iPhone or iPad, but now want to downgrade to iOS 10 and revert to a more stable system software version? You’re likely not alone. Fortunately just like it’s easy to install iOS 11 beta right now (even without a developer account), it’s also easy to downgrade iOS … Read More

MacOS High Sierra Compatible Macs List

Jun 6, 2017 - 39 Comments
MacOS High Sierra compatible Macs list

Apple will launch macOS High Sierra, versioned as MacOS 10.13, later in the year. With a variety of new features and enhancements to the Mac operating system on the way, you’re likely wondering if your Mac or perhaps other Mac models will be supported by the latest operating system. The good news is that macOS … Read More

iOS 11 Compatible Devices List

Jun 6, 2017 - 16 Comments
iOS 11 compatible devices supported hardware list

Are you wondering which devices will support iOS 11? While iOS 11 includes a variety of new features and refinements to the Apple operating system, only certain model iPhone, iPad, and iPod touch devices will support the iOS 11 release.

How to Check If iPhone You’re Buying is Stolen or Not

Jun 3, 2017 - 29 Comments
iPhone 7 Plus in black

Do not buy used iPhone or phone without doing this first! For anyone shopping for a used iPhone or Android phone, your top priority should be to check to find out if the iPhone or phone has been stolen or reported as lost. The reason is simple; a stolen iPhone or phone that has been … Read More

7 of the Biggest Mac Annoyances & How to Fix Them

May 30, 2017 - 153 Comments

The Mac is a fantastic platform that is intuitive, user friendly, easy to use, powerful, and comparatively free of problems and nuisances. But that’s not to say that Mac OS doesn’t have some frustrating aspects or features too. This post aims to address some of the bigger annoyances that may be encountered on a Mac, … Read More

How to Convert Firmware Zip to IPSW Easily

May 29, 2017 - 4 Comments
Convert a ZIP to IPSW firmware

iOS firmware files should always arrive in IPSW file format so that they can be identified and used properly. Sometimes, users may download an IPSW firmware file for iPhone or iPad and it arrives as .zip file instead of .ipsw as expected, this usually happens on Windows computers but it can happen on a Mac … Read More

How to Resend an iMessage on iPhone to Fix a “Not Delivered” Error

May 21, 2017 - 12 Comments
How to resend a Message and fix Not Delivered error on iPhone

Messages sent from an iPhone or iPad may occasionally fail to send, instead displaying a “Not Delivered” error message along with a little red ! exclamation point next to the failed message. While this may be annoying, you can easily resend a message from iOS Messages app with minimal effort. You can resend an iMessage … Read More

How to Access Terminal via Recovery Mode for Mac

May 18, 2017 - 6 Comments
Terminal in macOS

Some more advanced Mac troubleshooting and diagnostics techniques require a user to access the Terminal from Mac OS Recovery Mode. We’ll show you how to quickly access the command line while a Mac is booted into Recovery Mode.

How to Resend a Message “Not Delivered” from Mac Messages

May 16, 2017 - 12 Comments
Resend a message on Mac

The Mac Messages app may occasionally fail to send a message correctly, when a message fails to send it is made obvious by a little red (!) exclamation point and a “Not Delivered” message under the failed iMessage or text message. But you don’t have to retype the message or just let it go, instead … Read More

How to Disable All Safari Browser Plug-Ins on Mac

May 13, 2017 - 3 Comments
Safari icon

Safari on the Mac has the ability to run third party plug-ins, some of which may perform additional services and bring additional functionality to the web experience. Plug-ins include things like Flash Player, Adobe Acrobat Reader, and other similar multimedia tools that are added into the browser. While some web sites may require these plug-ins, … Read More

How to Force Quit with Touch Bar on Mac

May 4, 2017 - 12 Comments
Force Quit on Touch Bar Macs

Ever wondered how to force quit apps using the Touch Bar Macs? While there are many different ways to force quit Mac apps that aren’t responding, perhaps the most commonly used force quit method involves the Option + Command + Escape key sequence. But that Touch Bar Escape key is software… see the potential for … Read More

How to Clean Caches & Temporary Files from Mac OS

Apr 18, 2017 - 36 Comments
Clear caches and temporary files from Mac

Some Mac users may want to clear caches and clean out temporary files from Mac OS. Caches and temporary files can include things like web browser cache and history, messaging cache, app specific temp files and caches, partially completed downloads, and much more. While most apps will handle cache management on their own, and Mac … Read More

How to Check iOS App Compatibility to List Older 32-Bit Apps

Apr 12, 2017 - 18 Comments

It is assumed that Apple will stop allowing older 32-bit applications to run on future iOS system software releases. Essentially this means that it’s possible some older apps will stop working on an iPhone or iPad after the device has updated to some system software release, unless the developer updates those apps to include modernized … Read More

Fix Repeated “Your message could not be sent” Messages Error on Mac

Apr 7, 2017 - 34 Comments
Your message could not be sent error on Mac Messages

Mac users may encounter a pop-up error originating from the Messages app in Mac OS which informs them “your message could not be sent”. Often when this error dialog appears, it’s seemingly out of nowhere or when a Mac wakes from sleep or has rebooted. While it’s possible to encounter the “your message could not … Read More

Fixing a Black Screen on Wake from Sleep on Mac

Apr 2, 2017 - 93 Comments
Mac Black screen on wake from sleep

Sometimes, Mac users may encounter a black screen when they wake their Mac from a sleep state. The issue is quite obvious if you experience it; when you attempt to wake a Mac from sleep or open your MacBook lid, the screen stays black, although the computer is obviously awake as often indicated by the … Read More

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