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Fix “App is Damaged Can’t Be Opened” Error Messages in Mac OS X

Nov 12, 2015 - 34 Comments
App damaged error message fix

Some Mac users have discovered they are unable to open some applications downloaded from the Mac App Store. When attempting to open an impacted app in Mac OS, a message stating “Name.app is damaged and can’t be opened. Delete Name.app and download it again from the App Store.” Another variation is a pop-up window appearing … Read More

Understanding “iPhone is synced with another iTunes Library. Do you want to erase this iPhone and sync with this iTunes Library” Message

Nov 1, 2015 - 23 Comments

One of the most frightening iTunes messages an iPhone, iPad, or iPod user may see when they connect a device to a computer is the “The iPhone (Name) is synced with another iTunes Library on (Computer). Do you want to erase this iPhone and sync with this iTunes Library?” message, which gives you two options, … Read More

Stop Spotlight Stalling & Beachballs When Searched in Mac OS X with External Drives

Oct 26, 2015 - 23 Comments

Spotlight is the lightning fast search engine built into the Mac, but some users may have noticed that once Spotlight has been summoned and a file search query is beginning to be typed, OS X freezes up, stalls, and beachballs for anywhere from 10-30 seconds for seemingly no apparent reason. If you’re in a quiet … Read More

Fixing Wi-Fi Issues in OS X El Capitan

Oct 16, 2015 - 273 Comments
Fix Wi-Fi Problems in OS X EL Capitan

Though Apple has largely resolved the wi-fi issues that persisted in some Macs with prior OS X releases, some users with OS X El Capitan may encounter wireless networking issues after updating to the latest OS X release. Typically the wi-fi problems are in the form of dropping connections or strangely slow speeds, and the … Read More

How to Downgrade from OS X El Capitan & Revert to Prior Mac OS X Version

Oct 9, 2015 - 41 Comments
How to Downgrade OS X El Capitan

Most Mac users are happy with OS X El Capitan, but for some situations, the new version of OS X 10.11 is unusable for one reason or another. Perhaps it’s running worse than before, slow, or unstable, or maybe some important piece of software is not compatible with El Capitan, like some versions of Office. … Read More

Fix a Missing Camera Icon on iPhone After iOS Update

Oct 9, 2015 - 26 Comments
Find missing Camera app icon in iOS

A handful of iPhone users have discovered their Camera app icon has gone missing after updating iOS to the latest version. Why the Camera mysteriously disappears after updating iOS isn’t always clear, but it’s typically an easy fix using one of the methods outlined below.

Fix for Split View Not Working in Mac OS X

Oct 8, 2015 - 17 Comments
Split View in OS X

Some Mac users who have been trying to use Split View in Mac OS X have discovered the feature isn’t working for them, and they are not able to place two full screen apps side-by-side into Split View. The inability to use Split View is typically because the user has upgraded Mac OS X from … Read More

Fix an Unresponsive Touch Screen on iPhone 6s and iPhone 6s Plus

Oct 6, 2015 - 150 Comments
How to fix an unresponsive touch screen on iPhone

Some iPhone 6s and iPhone 6s Plus users have noticed their devices touch screen becomes unresponsive. The unresponsive frozen touchscreen seems to happen at random, and also commonly when the device is freshly unlocked from the locked screen, either with a pass code or through Touch ID. The unresponsive touch issue is not subtle, as … Read More

3 Tips to Reduce High Cellular Data Usage on iPhone with iOS 9

Sep 29, 2015 - 24 Comments
Heavy cellular data usage in iOS with iPhone remedied

While some users are having trouble with cellular data not working at all in iOS 9 with certain apps, another set of iPhone users are experiencing the opposite problem, with excessive mobile data consumption after updating their iPhones to iOS 9. Given that most users don’t have unlimited data plans, heavy cellular data usage can … Read More

Cellular Data Not Working in iOS 9 on iPhone or iPad? 6 Troubleshooting Tips

Sep 24, 2015 - 112 Comments

A number of iPhone and iPad users have discovered cellular data usage is failing to work after updating to iOS 9. The cellular data problem is typically manifested in a few ways; either an outright failure to transmit any data or access the internet whatsoever when the iPhone or iPad is connected to a cellular … Read More

Wrong iOS Version Showing Up in Software Update? Here’s the Fix

Sep 23, 2015 - 10 Comments
Fix for Wrong iOS update showing, or an iOS update not showing at all

Have you ever checked for an iOS update and discovered the wrong version is showing up to install? Typically this happens when a new iOS update version becomes available, but the Software Update section of the iOS Settings app displays an older now outdated version as available to install on the iPhone, iPad, or iPod … Read More

2 Solutions for the “Software Update Failed” Error Downloading iOS 9

Sep 16, 2015 - 27 Comments
Software update failed error when downloading iOS 9

If you’re one of the many users updating to iOS 9 today, you may have come across a rather frustrating error message stating “Software Update Failed. An error occurred downloading iOS 9.” and, naturally you’re probably looking for a solution for that error message to get iOS 9 updated successfully on your iPhone, iPad, or … Read More

How to Reset & Erase Apple Watch to Factory Default Settings

Sep 15, 2015 - 25 Comments
This is Apple Watch

If you find yourself needing to reset an Apple Watch to factory default settings, perhaps to erase personal data from it, to start fresh, for troubleshooting purposes, lending to someone else, for resale, or whatever else, you’ll discover the entire procedure is performed on the Apple Watch itself. That makes it a bit different from … Read More

Fix “The password you entered to protect your iPhone backup could not be set. Please try again” Error Message

Sep 14, 2015 - 29 Comments

If you have attempted to enable backup encryption in iTunes for an iPhone, iPad, or iPod touch, you may encounter this fairly frustrating error message; “The password you entered to protect your iPhone backup could not be set. Please try again.” Assuming you do try again, you wind up in an endless loop of entering … Read More

How to Find the Serial Number of an iPhone, iPad, or iPod Touch

Sep 13, 2015 - 14 Comments
Find an iPhone Serial Number in iOS Settings

Knowing an iOS devices serial number is useful for a wide variety of reasons, from checking warranty status, determining if it’s eligible for a free repair from Apple, checking unlock status, checking for iCloud Activation Lock, insurance purposes, repairs, registering a phone for a variety of services, amongst other reasons. We’ll show you how to … Read More

Drag & Drop Not Working in Mac OS X? Simple Troubleshooting Tips

Sep 7, 2015 - 114 Comments
The Mac trackpad

Drag and drop is an essential feature on the Mac that is used frequently for interactions in the Mac OS Finder and throughout other applications, so obviously if drag and drop stops working seemingly out of the blue, you’ll want to resolve that fairly quickly. While this is a somewhat rare issue, a failure of … Read More

How to Check iCloud Activation Lock Status of an iPhone, iPad, or iPod touch

Sep 4, 2015 - 4 Comments
How to check iCloud Activation Lock status

iCloud Activation Lock is a great feature which allows owners to lock down an iPhone, iPad, or iPod touch and prevent it from being used in the event that a device has been misplaced, stolen, or lost. This is part of the Find My iPhone feature set, and it’s a very welcome addition for iDevice … Read More

How to Fix Crashing Apps on iPhone & iPad

Sep 3, 2015 - 206 Comments
Fix app crashes on iPhone and iPad

Though iPhone and iPad apps are generally very stable, sometimes you’ll encounter an application that crashes at random. In iOS, a crashing app usually presents as an app that seems to quit itself immediately, returning back to the Home Screen of the device without user intent. An app crash can happen immediately upon launching the … Read More

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