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See a “Flash Out-of-Date” Message in Safari on Mac? Here’s How to Fix That

May 17, 2014 - 20 Comments
Flash Out-of-Date in Safari for Mac OS X

Mac users who primarily browse the web with Safari will eventually notice the “Flash out-of-date” message appearing somewhere in the browser. This happens because the Mac will intentionally disable the Flash player plugin when it has become outdated, preventing any potential security breaches from occurring. As you probably guessed, this just means you need to … Read More

iTunes 11.2.1 Fixes the Missing /Users Directory Issue for Mac OS X

May 16, 2014 - 4 Comments
iTunes 11.2.1 update resolves missing Users folder

Apple has released iTunes 11.2.1, an update that, curiously, resolves the issue where some users encountered their /Users folder gone missing along with changed permissions to the same directory. Initially thought to be a bug with the OS X 10.9.3 update, apparently the problem was actually related to the accompanying update to iTunes.

Is Your /Users Folder Missing in OS X 10.9.3? Here’s How To Show Users Again

May 16, 2014 - 7 Comments
Users folder in Mac OS X

Update: iTunes 11.2.1 resolves this problem, making the Users folder visible again while also turning the directory permissions back to normal. All Mac users should install iTunes 11.2.1, even if they only updated to iTunes 11.2 and did not update to OS X 10.9.3 yet.

iPhone Calls Sound Weird? Try Turning Off Phone Noise Cancelation in iOS

May 15, 2014 - 34 Comments
iPhone Phone Noise Cancelation feature in iOS

A feature called “Phone Noise Cancellation” is available on iPhone which aims to reduce background ambient noise when on a phone call, but for some users it can sound strange and make their phone calls sound weird, or worse. This may be due to the ambient audio stream created by the feature. Apple describes the … Read More

How to Recover Mail Attachment Storage Space in iOS

May 11, 2014 - 64 Comments
Clear Mail and Attachments storage space in iOS

The Mail app on our iPhones and iPads downloads and stores emails and attachments into iOS, which makes for easy searching and retrieval of past emails. For most users this is no big deal and the convenience overrides any potential issues, but some users who send and receive a lot of attachments or tons of … Read More

Yes, You Can Recover Photos from an iPhone Backup

May 4, 2014 - 17 Comments
Recover Photos from an iPhone Backup

The iPhone has quickly become the go-to digital camera for many of us, storing thousands of memories and moments in images. But if you lose an iPhone, it becomes broken, or succumbs to water, you may be left with a situation where all you have is an iPhone backup file and no direct access to … Read More

Stop the “New Interface Detected: Thunderbolt Bridge” Alert in Mac OS X Network Preferences

May 2, 2014 - 14 Comments
Thunderbolt icon

Some Mac users have recently stumbled upon a “Thunderbolt Bridge” alert dialog that shows up when they visit the Mac OS X Network preference panel, the full text of the message box says: “New Interface Detected   A new network has been detected:   Thunderbolt Bridge   Please verify that it is configured correctly, then … Read More

FaceTime Stuck on Connecting & Fails? Here’s How to Fix in iOS & Mac OS X

Apr 29, 2014 - 39 Comments
FaceTime

FaceTime makes video chat and audio calls easier than ever, or at least, it does when FaceTime works. While FaceTime used to be one of the most reliable ways to initiate a video conversation between any Macs, iPhones, or iPads, sometimes it just doesn’t work. More recently, a bug has been identified that has completely … Read More

iPhone 5 Power Button Not Working Properly? Apple Will Fix It for Free

Apr 27, 2014 - 18 Comments
iPhone 5 power / sleep / wake button

Many of us who bought an iPhone 5 early in the release cycle have since discovered that our power buttons have either stopped working entirely, or no longer register some clicks / taps. While the assumption has been that it’s a result of wear and tear, Apple has now acknowledged that a malfunctioning power button … Read More

Fix for a Mac Disconnecting from Wi-Fi After Sleep Wake

Apr 24, 2014 - 63 Comments
Mac Wi-Fi Tool

A fair amount of Mac users have encountered an issue where their Mac will immediately disconnect from wi-fi networks after waking from sleep, forcing users to rejoin a wireless network constantly. This is obviously pretty frustrating, but it’s usually easily remedied with a few adjustments to the Network Preferences in OS X. If your Mac … Read More

How to Disable iMessage on the iPhone Completely

Apr 15, 2014 - 23 Comments
Disable iMessage in iOS Completely

iMessage is the fantastic free messaging service from Apple that lets iPhone, iPad, iPod touch, and Mac users send each other endless free text messages, pictures, and videos. Because iMessage skips the standard SMS/text protocol from cellular carriers and relies on data transmission instead, it can often help you reduce your phone bill by cutting … Read More

Spill Water on a MacBook Pro / Air? Here’s How You Might Be Able to Prevent Liquid Damage

Apr 13, 2014 - 256 Comments
Save a MacBook Pro or MacBook Air from Water Contact

Spilling water or another liquid onto a one to two thousand dollar plus MacBook Air or MacBook Pro is a horrible feeling, but before you completely panic, you can take a few proactive steps which may help to preserve the Mac or your data. There is never a guarantee that the Mac will be saved … Read More

Messed Up Hosts? How to Restore the Original Default /etc/hosts File in Mac OS X

Apr 12, 2014 - 13 Comments
The Original, unmodified hosts file in Mac OS X is easy to restore if need be

The hosts file is included on every computer and used by Mac OS to map IP addresses to host names. Because users may choose to adjust, change, or otherwise edit the hosts file for a variety of reasons, it can be easily subjected to user error, leading to a variety of undesirable network problems ranging … Read More

Fixing a Scratched iPhone or iPad? Find Device Model Numbers in Settings

Apr 11, 2014 - 1 Comment
Scratched back of an iPhone

If you ever need to identify what model number an iPhone, iPad, or iPod touch is, typically the easiest thing to do is just flip the device over and look on the lower back panel. Alongside the trampstamp of regulatory details, FCC ID, IC, and the various symbols, you’ll find the devices model number. But … Read More

Why iPhone & iPad App Names Say “Cleaning…” and What to Do About It

Apr 7, 2014 - 15 Comments
iOS App name says "Cleaning"

You may have noticed that some iOS apps will turn dark as if they’re being launched and simultaneously rename themselves as “Cleaning…”, seemingly out of the blue and at random. This is demonstrated happening with the attached iPhone screenshot, showing the Instagram app going through the process. So the big question for many users is, … Read More

How to Find Wi-Fi Link Connection Speed in Mac OS X

Apr 2, 2014 - 6 Comments
Find Wi-Fi Connection Speed in Network Utility for Mac OS X

If you need to find out just how fast your wi-fi link speed is, or rather, the speed of which your Mac is connected to a particular wireless router, you can find this data through the Network Utility app that is bundled in every version of Mac OS X. This is really the fastest way … Read More

Fix Time Machine When Stuck on “Preparing Backup” in Mac OS X

Mar 31, 2014 - 91 Comments
Time Machine stuck on Preparing Backup

Time Machine is by far the simplest way to keep regular and reliable backups of a Mac, and usually the automatic backups start and finish without any incident. On some rare occasions though, Time Machine may get stuck* on the “Preparing Backup” stage for an inordinately long amount of time, causing a backup to never … Read More

How to Detect Displays on a Mac

Mar 31, 2014 - 62 Comments
Detect Displays in Mac OS X

Typically when an external display is connected to a Mac, it will automatically be detected and start working instantly, with the Mac either extending the desktop or mirroring the screen over to the newly attached display output. Sometimes that doesn’t happen however, and when a secondary screen is not detected automatically by the Mac, you’ll … Read More

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