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How to Open a .Pages Format File in Windows & Microsoft Word

Jul 16, 2014 - 166 Comments
Windows

The Pages app is the Mac word processor similar to Microsoft Word on the Windows side of things, and by default any Pages document is saved as a Pages format file with with a “.pages” file extension. Typically that’s invisible to Mac users, but if you send a Pages file to someone on a Windows … Read More

Fix a “iTunes Could Not Backup iPhone” Error Message

Jul 16, 2014 - 49 Comments
Starting an iOS Device backup to iTunes

If you regularly make backups of your iPhone, iPad, or iPod touch to the computer with iTunes, you may rarely run into an error when iTunes reports it’s unable to backup the iOS device. This is usually accompanied by a very vague error message like “iTunes could not back up the iPhone “(name)” because the … Read More

Force iOS to Recalculate Device Usage Statistics with a Reboot

Jul 3, 2014 - Leave a Comment
Settings

The device Usage statistics shown in iOS Settings > General > Usage offer a quick look at how much capacity is available, actively being used by apps, and their respective data and caches. Similarly, usage data is also available to track app cellular data usage. Sometimes these usage statistics will appear blank though, showing a … Read More

Fix an “Activation Error” After an iPhone Reset / Restore

Jul 2, 2014 - 72 Comments
Bypassing Activation Error on iPhone with the menu options

If you’ve ever reset an iPhone to factory default settings or restored a device to set it up as new, you may have run into this “Activation Error” message when going to set up the iPhone again. The accompanying message is somewhat vague and not particularly helpful, saying “Activation request could not be completed. If … Read More

iPhone 5 Camera Not Working? A Light Press May Fix It

Jun 22, 2014 - 163 Comments
iPhone 5 camera loose causing malfunction

My iPhone 5 camera completely stopped working recently, and appeared to stay that way despite forced resets, killing camera apps, and every other traditional troubleshooting trick in the book. What do I mean by stopped working? I mean the Camera app loads, but the camera viewfinder shows nothing at all just a black screen, and … Read More

Safely Removing a Drive to Avoid the “Disk Not Ejected Properly” Alert in Mac OS X

Jun 13, 2014 - 32 Comments
Disk not ejected properly alert dialog in Mac OS X

The Mac issues a warning when an attached disk, drive, or volume has not been ejected properly, this is to insure against data loss on the drive in question, and it is good advice to follow. Of course the next obvious question for so many newcomers to the Mac platform is how on earth to … Read More

iPhone Randomly Turns Itself Off with Battery Remaining? This May Fix it

Jun 9, 2014 - 98 Comments
iPhone randomly turning off

Some iPhone users have experienced a very annoying issue; their iPhone will randomly turn itself off, despite having battery charge remaining. Sometimes this is just a matter of the iPhone battery indicator not updating properly, sometimes it’s software related, and sometimes it’s actually related to the battery hardware itself. If you’re experiencing the random shutting … Read More

How to Downgrade iOS 8 Beta to iOS 7

Jun 8, 2014 - 22 Comments
Downgrade iOS 8

Have you decided that running an iOS 8 beta on your iPhone or iPad isn’t such a great idea after all? Understandable, considering the beta releases are fairly buggy, mainly for developer testing, and not intended for prime time usage quite yet, so let’s walk through how to downgrade iOS 8 back to iOS 7. … Read More

App Updates Not Showing in the iOS App Store? Here’s a Solution for iPhone & iPad

Jun 5, 2014 - 16 Comments
App Updates where are you

If you’ve ever launched the App Store in iOS to discover the “Updates” tab is empty, but you know for certain that an app update is widely available, you may have run into a peculiar and frustrating bug within iOS. Unlike the Mac App Store with Command+R, there is no easy way to ‘refresh’ the … Read More

Try Preventing the Bluetooth Wake Ability if Your Mac is Randomly Waking from Sleep

May 30, 2014 - 3 Comments
Disable Bluetooth waking a Mac from sleep

Many Mac users choose to put their computers to sleep when they’re not in use, and unless Macs are scheduled to wake at a specific time, the computer should stay asleep until it has been manually awoken by user input, like a key press or mouse click. Should of course is the operative word here, … Read More

iPhoto Thumbnails Not Showing Up? Here’s How to Fix That in Mac OS X

May 27, 2014 - 4 Comments
iPhoto thumbnails missing and a fix

Many Mac users rely on iPhoto for their image management and to pull pictures from a digital camera, an iPhone, or Android, a generally flawless experience that makes handling tons of digital pictures easy. But once in a blue moon iPhoto goes awry and you may experience a variety of peculiarities with the image database, … Read More

See a “Flash Out-of-Date” Message in Safari on Mac? Here’s How to Fix That

May 17, 2014 - 20 Comments
Flash Out-of-Date in Safari for Mac OS X

Mac users who primarily browse the web with Safari will eventually notice the “Flash out-of-date” message appearing somewhere in the browser. This happens because the Mac will intentionally disable the Flash player plugin when it has become outdated, preventing any potential security breaches from occurring. As you probably guessed, this just means you need to … Read More

iTunes 11.2.1 Fixes the Missing /Users Directory Issue for Mac OS X

May 16, 2014 - 4 Comments
iTunes 11.2.1 update resolves missing Users folder

Apple has released iTunes 11.2.1, an update that, curiously, resolves the issue where some users encountered their /Users folder gone missing along with changed permissions to the same directory. Initially thought to be a bug with the OS X 10.9.3 update, apparently the problem was actually related to the accompanying update to iTunes.

Is Your /Users Folder Missing in OS X 10.9.3? Here’s How To Show Users Again

May 16, 2014 - 7 Comments
Users folder in Mac OS X

Update: iTunes 11.2.1 resolves this problem, making the Users folder visible again while also turning the directory permissions back to normal. All Mac users should install iTunes 11.2.1, even if they only updated to iTunes 11.2 and did not update to OS X 10.9.3 yet.

iPhone Calls Sound Weird? Try Turning Off Phone Noise Cancelation in iOS

May 15, 2014 - 34 Comments
iPhone Phone Noise Cancelation feature in iOS

A feature called “Phone Noise Cancellation” is available on iPhone which aims to reduce background ambient noise when on a phone call, but for some users it can sound strange and make their phone calls sound weird, or worse. This may be due to the ambient audio stream created by the feature. Apple describes the … Read More

How to Recover Mail Attachment Storage Space in iOS

May 11, 2014 - 64 Comments
Clear Mail and Attachments storage space in iOS

The Mail app on our iPhones and iPads downloads and stores emails and attachments into iOS, which makes for easy searching and retrieval of past emails. For most users this is no big deal and the convenience overrides any potential issues, but some users who send and receive a lot of attachments or tons of … Read More

Yes, You Can Recover Photos from an iPhone Backup

May 4, 2014 - 17 Comments
Recover Photos from an iPhone Backup

The iPhone has quickly become the go-to digital camera for many of us, storing thousands of memories and moments in images. But if you lose an iPhone, it becomes broken, or succumbs to water, you may be left with a situation where all you have is an iPhone backup file and no direct access to … Read More

Stop the “New Interface Detected: Thunderbolt Bridge” Alert in Mac OS X Network Preferences

May 2, 2014 - 14 Comments
Thunderbolt icon

Some Mac users have recently stumbled upon a “Thunderbolt Bridge” alert dialog that shows up when they visit the Mac OS X Network preference panel, the full text of the message box says: “New Interface Detected   A new network has been detected:   Thunderbolt Bridge   Please verify that it is configured correctly, then … Read More

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