Quick Fix iPhone Stuck in “Headphones” Mode & Speakers Not Working

May 22, 2013 - 342 Comments

Ever had your iPhone get stuck in Headphone mode? The symptoms are fairly obvious; you go to change the volume level and the little volume indicator says “ringer (headphones)” like shown below, and no audio our sound works through the normal speaker output.

iPhone speaker stuck on Headphones mode

Some people interpret this as their iPhone speakers suddenly not working or that something is broken, but that is actually pretty rare, and you can usually fix the issue really quickly with nothing but a q-tip and a set of headphones or earbuds (yes, you read that right, you will use a pair of headphones to get the iPhone out of Headphone mode). I ran into this today and here’s how I fixed it in about a minute:

  • Remove any case or enclosure the iPhone may be in
  • Use compressed air (or your mouth) to blow directly into the headphone jack, this may help to dislodge dust or pocket lint stuck in the port
  • Get a Q-Tip or toothpick and swab around inside the port to dislodge any remaining particles
  • The iPhone headphone jack as highlighted

  • Connect the set of headphones, make sure there is a complete connection and be sure that audio transmits through them, then firmly pull out the headphones – audio should work as usual
  • Connect & disconnect the headphones a few more times if nothing happens the first time

The iPhone should be good to go now. Toggling the volume up/down buttons should just show “Ringer” as it’s supposed to like the screenshot shows below, and audio will play out of the iPhone speakers as usual.

iPhone speaker working again, out of headphone mode

Why does this happen? It could be a number of things, perhaps it’s just a weird software quirk where the iPhone doesn’t recognize that headphones have been disconnected from the jack – that seems to be exacerbated by some protective cases that cause obstruction to the audio jack, thus why you should remove the case before trying any of this. It could even be something physical stuck in there like a piece of lint, thus the usage of blowing air in there and swabbing around with the q-tip. Thankfully, it’s easy to fix in the vast majority of encounters, though there are some cases where Headphone mode gets stuck on after an iPhone has had water contact (which is probably why earlier iPhone models has water sensors in the headphone jack) but if an iPhone is properly handled after water contact you can usually save it from damage or any quirks like that.

Having helped a reader resolve this problem a few weeks back, and then running into it myself, I figured it was worth a write up. So if you find your iPhone speakers suddenly aren’t working and the “(headphones)” message is stuck on despite nothing attached to the phone, try the steps outlined above before calling Apple Support, it will probably work for you too.

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Posted by: Paul Horowitz in iPhone, Troubleshooting


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  1. Aditi says:

    thanks a LOT :)

  2. Shane says:

    Didn’t work for me at all. Thanks for nothing

  3. Anahera says:

    Kia Ora, I tried this and it worked! Thank you. I did use a 3 band plug so not sure if this was a factor too. Saved me a trip out to the hardware shop to buy compressed air….

  4. Sayed momi says:

    Wonderful n thank u very very much….
    Your tip works..

  5. Dan says:

    When nothing else I found on the internet, this did!


    • Kathryn says:

      Thank you so much! The q-tip did the trick. I just had to pull off a bit of the cotton in order to fit it into the headphone jack. Great solution, thanks!

  6. Rosemarie hunt says:

    I tried both of the options and still hasn’t worked. The volume control on the side of the phone only says headphones it does not show ringer. I just got this phone 3 days ago.

  7. Kirsty says:

    Iv tried the plenty of times plus iv tried other things but nothing… It would work but as soon as I put my charger in it starts acting up, iv cleaned the phone top to bottom and it’s all fully updated… Hmmm need help! It’s driving my mad!!

    • Secret Person says:

      I have that too! I think you just can’t use the sound while it’s plugged in, without headphones.

  8. Myrna says:

    It has happened to me twice and this quick fix has worked wonderfully !!

  9. Carlos says:

    Thanks you saved me from getting in trouble.

  10. Michael says:

    Worked for me! I tried plenty of tricks online and this worked fine. I had to be rougher than I thought and had to unplug the headphones about a dozen times before it worked itself out.

    Thanks for posting

  11. Lynda says:

    Thanks for the great tip!
    It fixed my iPhone.

  12. Saysha says:

    OMG !!! i loveee you sooo much !!! i dropped my phone in water and it kept saying it was in headphone mode ! i did what you suggested and it worked !!!! thank you soooooo much !!!

    • Judy says:

      I dropped my iPhone 6+ in water this morning and my headphone was stuck on. I used a Q-tip as suggested and now it is fixed! Thanks again.

      • PHAT says:

        this did work for me as well thanks with qtip and toothpick

      • Nance says:

        I am overjoyed to have found this tip…the QTip! A water bottle tipped in my purse, and some water must have invaded my phone. I shaved a QTip down a bit, inserted it into the phone jack, rotated it, and the video of my grandson could be heard again! Thanks for saving me a trip to the Apple Store.

  13. Andrew Green says:

    Wow it worked!
    what a miracle!
    I love the easy ones

    Thank you

  14. Kobon R says:

    Thank you!

  15. Erin says:

    Just tried it on a 2yr old Iphone and it worked! Thanks so much!!

    • Secret Person says:

      Ha ha ha ha hahahahahahahahah! TWO year old phone?! Try a 5 year old, first version, iPod touch! So old it might as well be antique! What’s worse is that and me 4year old IPhone 3G are hand-me downs from my uncle and GRANDMA! In that order!

    • Secret Person says:

      No offense to you Erin.

  16. Tommy says:

    I found that if you cut the a tip and use the stick part it work better to clean it out. Just stick it in the jack and wiggle tadaa

    • Chuck says:

      I had the same experience, Tommy! I was able to unlock the “Headphones Only” by sucking on the earphone jack (seriously, found that tip online in an Apple forum), but it would keep reverting to “Headphones.” We’ll see if the “cut Q-tip” technique works, can’t wait to upgrade & get rid of i-Phone 4!

    • Trevor says:

      Thank you so much that worked great!

    • Tom says:

      Thank you for this great tip. I finally fixed my Iphone!!!

  17. L says:

    Didn’t work >..<

  18. L says:

    Dropped hot water on my phone and now it’s stuck on earphones mode. But I can hear the phone calls!

  19. Mugilan says:

    Wow! Great it works….. thanx a lot

  20. mcf says:

    Cutting off the end of a Q-Tip and sticking it in the headphone jack and moving it around got some gunk out and I pressed the tiny button on the inside of the jack and that seemed to do something. FIXED!

  21. Nicki says:

    Thanks so much! Tried everything for my 5s, but the Q-tip stick worked like a charm. Saved me a trip to the Apple store :)

  22. Eric Cornejo says:

    Yes thank you so Much!!!

  23. Sam says:

    Thank You

    My phone was stuck on headphones after getting an Amber Alert while talking on phone. I have never used headphone jack,nor was was there dirt in it,so I think it was a software glitch. I tried plugging headphones in with case on and it didn’t solve the problem, but did with case off!!!

  24. hauntedoath says:

    thankyou so much
    it works like a charm!

  25. Happy person says:

    THANK YOU!!!

  26. Kari says:

    It worked! I was about to lose hope, but it worked! Just got to so it a few times and it works! Thank you!

  27. Rob says:

    I had to use the toothpick and then it finally worked. Pulled quite a bit of lint out of the headphone jack. Thanks for the tip!

  28. Jpops says:

    I had someone call me and that seemed to reset the ringer. Tried the other tricks to no avail.

    • NurseC says:

      I was reading through the tricks getting frustrated that none were working for me. Read this, reached over and called myself. Fixed! Thanks.

  29. Cpetmon says:

    Thank you. Tried the pulling the headphone in and out several times and nothing. Finally tried a Q-tip and pulled it in and out a few times and it worked.

  30. Ellen says:

    Totally worked with the q-tip! Just had to pull most of the cotton off to get it to fit in! Thanks!

  31. AL says:

    I wet my iphone today playing “holi” with friends. It was in my front pocket and my friends dumped a couple of buckets of water on my head. There was also some food grade color that got on my phone and I left it in my damp pocket for over two hours.
    I come home after that and voila realize that the phone was stuck in headphone mode. Plugging/unplugging headphone 10 times didnt work. Finally used the toothpick method to take food color out of the headphone jack (not sure if there was any) and blow dryer on high setting to dry the phone. This finally did the trick!
    Now I have put it in a rice bag to suck more moisture out. Hopefully, the phone will continue to work well going forward
    Thanks for this thread and all the comments

  32. Kevin says:

    I used a rizla riled up n it worked 1st tym I tried everything n it didn’t work 20p pack of rizla the tool for job

  33. Jose says:

    I was listening music in the showe when my iphone fell and get a little bi wet and get stuck on headphone mode, still reset and try airplane mode trick without fix it until i try this trick with the q-tip … Thanks a lot

  34. P says:

    Spilled wine previous night. Stuck in headphone mode. Used blow dryer and fixed. Thanks!

  35. Cassidy says:

    Got juice in my headphone jack, this worked, thanks so much !

  36. Derp says:

    Thanks so much I got scared because i didn’t wanna have go update my ipad thank you!

  37. Gozie says:

    Thank you so much! At first nothing happened but I did it once more and wala! Thanks you!

  38. Luis says:

    compressed air!!!!! Got it working in less than 30sec. Thanks!

  39. Dahej says:

    Lol air compresor work for me..thanks

  40. midhun says:


  41. rohan says:

    same problem with me….. i cleaned the jack port with nail polish remover and then blown it with hair dryer…… and wollaaah… it worked. !!!!
    no need to restore or switch it on n off!!!!

  42. kay says:

    whao ..this worked for me …thanks so much

  43. Iphone5 says:

    Didn’t work!

  44. Jay says:

    I tried plugging and unplugging my headphones multiple times and after 30-45 attempts it finally worked!!

  45. Leah says:

    Thank you! I was so worried I’d broken my phone forever, but your fix worked on the first try. Amazing!

  46. aditya says:

    thank you it worked for me.

  47. Felix says:

    It worked! Tks a lot.

  48. LB says:

    You’re seriously my favourite person right now. I got caught in a torrential rain storm with my iPhone and thought maybe it had killed the speakers for good. But the qtip worked!

  49. Sidni says:

    Omg Ur the best thanks so much

  50. Bucktard says:

    Worked on the first try! Thanks! Also, amazing how many people really seemed to take it personally that it didn’t work for them.

  51. Kevin says:

    Used the end of a Q-Tip just had to pull the cotton off to get it to fit in. Stuck it in the headphone jack and moving it around pressed the tiny button on the inside of the jack and that seemed to do something. The headphones now work magic.

  52. John says:

    It worked fine for me.

  53. Deeo says:

    Thanks a lot.Worked for me:)

  54. Chan Donley says:


  55. Vince says:

    Thank you all so much. It worked finally when I cut the end of the Q-tip off. It fell in the water whilst brushing my teeth. You all rock!

  56. Connie says:

    Working for me. Thank you!!!

  57. Stu says:

    Q tip worked brilliantly. Thanks

  58. Mac says:

    I work on a sweet potato farm and recently I was sitting in the office and I had my phone on the desk here it feel off. The bak of my phone has a few cracks but what has me worried is my sound is stuck in headphone mode. My text tone and music don’t play anymore and I have to talk to people in speaker phone. However I still get my phone call ringtone. I’ve tried everything I have seen to do online. Maybe I’m just not doing it right, I dunno. But does anyone have any suggestions??

  59. Abu says:

    Thankx aloft 😀

  60. Sanjib says:

    I blew into headphone port and it Worked for me.
    Thank you so much

  61. Waleed says:

    If qtip doesn’t work take a piece of toilet paper and role it so it fits the jack about 1/2 inch to 3/4 then push it down and turn it. This will reach the bottom and with pushing it down it will also clean the sides. This definitely works if the there is dirt in the jack.

  62. Dolly says:

    Worked a treat!! Thank you!! One hard tug of the headphone jack post cotton bud cleansing at job done!!!

  63. Tabii says:

    I have tried every solution mentioned on internet, plugged in and out headphones for hundreds of time, q-tips, earbuds etc but what worked for me was dead simple and awkward, “pluging in the charging cable” helped me out 😀

  64. Danae says:

    Thank you so much! My IPhone was stuck in “headphones” mode, and I took off my phone case and it just worked! I don’t even know how a case could do that!

  65. Stuge says:

    What worked for me , was to go to reset, and reset just
    settings :)

  66. Roz says:

    It worked for me and all I did was put the q-tip thanks I was about to throw my iPhone across the room

  67. Dan says:

    Thanks for this. I looked at the apple support forums and nothing worked for me. This worked first time, was comprehensive and I appreciated the screenshots. Good work thank you

  68. Judy says:

    Thanks so much! Totally worked for

  69. Renze says:

    Thanks a lot!! It worked!!

  70. SR says:

    THANK YOU! I was literally crying until I stuck a q-tip, a napkin, and my headphones in like 80 times in a row. This literally saved my life.

  71. Holly says:

    Worked on my daughter’s phone! Thanks a lot!

  72. Joshua says:

    It worke for me!!!!!!!!!! After one hour I turned on my iPhone and their was sound now xD

  73. Julia Waters says:

    Thank you! Thought my speaker was damaged from a little water that got on it when I dropped it brushing my teeth, but it was just stuck in headphone mode from the impact.

    I just pulled a bit of cotton off the Q-tip to make it fit and using this alone worked for me! :)

  74. BC says:

    None of the following (blowing, sucking, hairdryer, qtip) worked for me, but I was certain that it was a headphone jack hardware issue (I opened up phone and disconnected each connection one at a time–only when headphone jack was disconnected did sound/mode return to normal). Thereafter, I used a bike air pump with ball inflation needle, inserted the ball needle into headphone jack and pumped for 1 minute (making sure to move the needle around within the jack). Success, finally!!!

  75. Pradipta says:

    This solution worked for me. Thank u….

  76. babak says:

    very usefull
    Thank you.

  77. Zie Yoora says:

    Sounds silly but still it didn’t work! I tried like a dozen times but ended up in the same situation~ i cant use the speaker mode when I’m playing a song from apps but the ringtone works fine~ Help please… :'(

  78. shan says:

    Omggg thanks I had to take off the Qtip part and use the stick and it worked my phone was stuck in headset mode for 3 days

  79. Shariq says:

    Thanks it really works i was worried to have reseted my fn but got this tip and it worked thnks

  80. Terry says:

    Cotton bud done the trick
    Great tip

  81. Amber says:

    Thank you so much this is amazing dropped the very top of my iPhone on water couldn’t hear anything but now I can ☺️

  82. Kyle hackett says:

    Thanks a lot removed some cotton from the q-tip cleaned the jack out then blew into it plugged the headphones in then firmly removed them worked straight away thanks again

  83. Barry says:

    I tried everything on every site I could find to no avail. Finally trimmed a cotton swap down to fit the hole, sprayed contact cleaner into the hole, stuck the cotton swap in and twirled it around a little, pulled it out, and “success”!

  84. Deanna says:

    It worked. Its magical. Thank god. And you too, i’m really scared if my father know this thing and have to take my phone to apple centre. Thank you so much!!!!

  85. Spirited says:

    Used shop vacuum on head phone jack for 10 seconds, then pushed the volume button. Worked great.

  86. Afr0den says:

    Qtip trick works. Gotta pull off a little of the cotton to make it fit. Thank you.

  87. Fiona says:

    I just tried this n didn’t work

  88. Fionat says:

    Just did again n worked thank u so much I thought my phone was cactus. Will have to remember this for future. Thanks again mate

  89. laura says:

    thank you so much!! it worked like a charm, all the other tutorials said to plug and unplug the earphones several times which didnt work AT ALL, i did that almost 30 times before finding yours. it worked instantly!! thanks a lot!! :))))

  90. Bec says:

    Thank you so much. I was flipping out!!! This worked like a charm

  91. keeley says:

    It didn’t work at first and got really fustrating but I finally did it! cut the q-tip it definitely works!

  92. Dani says:

    Thanks!!!!! It worked for me as well

  93. Callum says:

    This has been the third technique I’ve used to try to solve this problem but it is still not changing anything, thanks anyway.

  94. John Rissler says:

    As expected, it didn’t work for me.

    My iPod Touch headphone jack started giving me trouble soon after I purchased it with weird behaviour. Now it seems to be permanently stuck in some partial headphone mode. The volume adjustment shows headphones (with no headphones attached), but there is no sound out of either the speakers or out of the headphones either when they are attached.

    Also, the inline EarPod controls stopped working soon after purchase. I think my Touch should have been painted yellow!

  95. John Rissler says:

    As expected, it didn’t work for me.

    My iPod Touch headphone jack started giving me trouble soon after I purchased it with weird behaviour. Now it seems to be permanently stuck in some partial headphone mode. The volume adjustment shows headphones (with no headphones attached), but there is no sound out of either the speakers or the headphones when they are attached.

    Also, the inline EarPod controls stopped working soon after purchase. I think my Touch should have been painted yellow!

  96. John Rissler says:

    Clarification: It was on the iPod Touch device itself that the in line controls quit working – not the EarPods.

  97. Jenni says:

    Holy cow. The qtip and sucking on the port for 30 min WORKED. Thank you so much!!!!!

  98. Db1129 says:

    Also turning your phone off and then back on works, it just worked for me

  99. Felicia says:

    Thanks so much. This worked for me…………

  100. Andy says:

    Caught in a downpour yesterday, tornado actually, yes in blighty. Phone went into headphone only mode. Wrapped it in a babies nappy overnight which has done the trick

  101. Chris says:

    Brilliant tip saved a trip to Apple store did not work at first but repeated it as instructed spot on now Thanks :-)

  102. Kory says:

    Thanks a lot thought I broke something there for a minute.

  103. peeder says:

    I had something different, where the ear speaker (for normal phone use) just got “stuck” off in iOS 8.0.2 software, even though the software didn’t think the headphones were in the jack. Speakerphone worked fine. Powercycling didn’t help, but oddly, using Voice memo did solve the problem. It’s as if the audio driver got corrupted and the Phone app couldn’t fix it.

  104. Liz says:

    It worked for me too! Took a few tries, but great solution. Thank you so much for the clear instructions and visuals. :)

  105. Annie says:

    It worked!!!! Im so happy! thank you!!!

  106. Domi says:

    Used canned air to blow out headphone port & it works perfectly again. So thankful! So easy & no trip to Verizon/Apple store! 😃

  107. Suzster says:

    Didn’t work till I used the qtip. Took me a few tries but I got it :)

  108. Ricardo says:

    Cut both sides of a qtip and insert it in the ear phone jack and blow air

  109. bharat godhwani says:

    iT WORKED !!! thanks a lot 😊

  110. Hayden says:

    Thx helped me a lot✌️

  111. Wong says:

    Amazing! Stuck on headphone mode after dropping it into the wc (lucky oredi flushed!). Local dealer (PJ, Malaysia) unable to help. Wanted to buy a new phone, but luckily they were out of stock. Went home, checked your site, voila it works!!!

  112. Peter says:

    Surprised that such a simple thing as blowing into the headphone jack could actually fix the problem, but it did! Thanks for the advice!

  113. Brian says:

    Work for me, I roll toilet tissue the size of a Q-tip..

  114. Tobias says:

    It worked, many thanks

  115. DangerDan says:

    Thank you, this worked for me too :)

  116. lauren says:

    Thank you SO much!

  117. Des says:

    Thank you!!!!! You just saved me from buying my third phone this year. My cat spilled coffee on my phone and this tip worked!

  118. Madison says:

    Got some water in my headphone jack, soaked in rice for a few hours, but I’m having to work. If I put rice only in the headphone jack, what are the chances it will soak enough and begin working again? Also, I saw a post about using compressed air to clear out the headphone jack. Will this be beneficial towards water damage or harm it further?

  119. Debbie says:

    Oh thanx a lot!! It has worked for me yet I hadn’t switched off the phone when it fell in the water!! Very happy indeed!!!😜💃

  120. Amanda says:

    Thank you!!!!!!! It worked 🙏

  121. Julia says:

    Worked like magic ! Thanks so much for giving the solution …

  122. RC Fisher says:

    It worked for me.

  123. stephanie says:

    None of those worked and then I remembered I had run in a huge downpour. I used bits of twisted up paper towel and twisted these in the jack – came out wet and hey presto problem solved!

  124. Mike says:

    Thank you, for the sanity saving fix.

  125. Kalee says:

    Thank you(: mine works again

  126. Tracey says:

    Thank you!! Tried blowing and using a paint brush plus the headphones in and out, that didn’t work. then found your article , used a q-tip and firmly pushed headphone plug in and yanked it out. WORKED! I had gotten the phone wet! Thank you!

  127. Julz says:

    Fixed it in less than 30secs with just duster :) thank you!

  128. Luis says:

    It worked for me. Cool

  129. Phil says:

    Had to get some of the cotton off to get it to fit in the jack. Used two q-tips, pretty dirty in there. Then I blew with pursed lips at an angle where it whistled slightly. I was skeptical but it worked! Thanks for the tips.

  130. Henry says:

    The Q-tip worked like a charm on my iphone6, I had the same problem with my old 4S and it fixed that one too.

  131. Steve says:

    Thanks heaps it worked exactly how you said it would. Have you got tonight’s lottery numbers ? 😂

  132. Becca says:

    I dropped my phone on the sink and I thought it was done for but it looked fine so I wanted to listen to music and that happend but after 50-60 attempts it finnaly worked so THANK YOU my parents would have killed me if they found out

  133. Zoe says:

    This worked great!!! I’m so happy!!! 😄 Thank you so much for your help!

  134. Alaa says:

    Your tips worked for me, thank you so much! :)

  135. arton says:

    thank u it work for me 😀

  136. C money says:

    Totally worked, first time something simple actually works with an Iphone.
    Cheers for putting this up!

  137. Jay says:

    Great, this worked for me first try, I thought something in my phone was broken. I was all mad and frustrated about to go to Apple Store 😃 thanks man.

  138. Debra says:

    Can of ultra duster worked great!! Thanks for the info!

  139. ShareBear❤️21 says:

    For me personally, none of the above options worked for me. Neither did anything else I tried. I was so sad I didn’t want to get my iPod fixed because I literally just bought it. I tried rebooting IT but nothing. I finally tried putting it in dfu mode while locked and waited about 5 -10minutes. When I turned it back on everything was back to normal. I was soooooooo HAPPY. I thought to share it to people who are having the same problem to help them. Good Luck 😉

  140. capt8ball says:

    another fix that worked for me and this will sound strange but place the iphone next to the air vent of a laptop and then run a very powerful graphics program. the heat that comes off the laptops heat vent will heat up the iphone and thus dry out the moisture. you can place a q-tip in the headphone jack to speed the process but this will take a good 20 to 30 minutes because u need to substancaly heat the iphone to where the back of the phone is giving off heat. hope this helps


  141. Sneh says:

    Thanks.It worked.👍

  142. Aman says:

    Take an earbud and put it inside the jack and take it out, repeat it few times and then check if your phone is out of headphone mode or not. It has solved my problem.

  143. nurofeg says:

    It really works. I thought my phone was broken but it was wet and this trick with headphones turned my phone into ringer mode again. Thanks.

  144. John says:

    It took me several tries, but if finally worked. Thanks!

  145. Sebastian says:

    It worked!!!!!!! Thank you so much!

  146. Worked like a charm! Thanks!!

  147. Missy says:

    Awesome! Thanks so much. The Qtip did the trick!

  148. Christian says:

    It worked for like 2 minutes, now it all chuck up again, and won’t be fixed. Didn’t even used headphones in the first place..

  149. Key says:

    thanks, it worked for me :) try using a toothpick to make sure the little balls on the sides are not sticking. also wipe the dust out from around them, use a flashlight to look down in there!

  150. R says:

    Thank you! Thank you! 1) blow 2) Sticking a q-tip and taking a bit of the cotton off so Q-Tip goes in.

  151. Dylan says:

    Worked great after a couple pokes with a q-tip. Thanks!!

  152. Onniel says:

    Thank u so much it work

  153. Danny says:

    Thank you!

  154. Peter says:

    Tried all that but it still didn’t work so I deleted the last app I had installed two day before that was working ok at the time but had an update and now my phone is working ok ( YouTube player)

  155. Muhammed says:

    Thanks alot

  156. Jihan says:

    Thank you so much. Just tried this and it absolutely worked. It took me about 3 tries but the result was absolutely worth it 😊

  157. McKayla says:

    This worked but I had to suck on the headphone jack. I did the q-tip thing and it didn’t work so I tried sucking on the jack instead f blowing and it works but you have to suck kinda hard. (Mine was water)

  158. Heather says:

    One try with this method and it worked! Thank you.

  159. SnowBound says:

    Compressed air worked like a charm. Phone took a bath in the toilet about a week ago but silaca gel sorted that out :)

    Today the poor phone got dropped in the snow, nice white puffy stuff. I first tried to do the headphone removal trick but no luck. A puff of compressed air and water literally squirted out the headphone port and the sound / speaker came back to life.

    You can also test to see if the speaker is really hosed by going into your ringtones under settings and trying to play a few, in my case the speaker worked so I knew it was not hosed – I think the phone will ring even when a pair of headphones are inserted into the phone. Thanks OS X daily.

  160. jeff says:

    use a vacuum cleaner hold your phone then have some one hold the end of the pointed attachment then place your headphone hole over the vacuum while you hold your phone works good

  161. Roman says:

    This worked great. At first it did not, but it was just because the q tip would not go in all the way. I had to take most of the cotton off, but it was fine and worked after that. Thank you.

  162. Shabana says:

    Thank you so much
    I went to the apple shop and they were going to charge me £240 to replace phone. And this page helped me fix my phone for free 😊

  163. MSK says:

    My sister ran into this problem some time ago and we didn’t know how fix it except keeping restarting the phone.

    Here is the best solution ever to fix it. Thanks a lot.

  164. Bryce says:

    Man thanks! This really worked, took me a few try’s tho.

  165. Ss says:

    It worked. Thanks a lot

  166. Ashfaq says:

    I tried plugging unplugging.. I tried blowing.. I tried restarting the phone.. Nothing really worked but this did… Thanks alot.. I was going mad…!!

  167. Elle says:

    It worked after a while. Thanks

  168. Leslie says:

    Thanks so much! I froze my phone in the freezer then took all the dirt out with a toothpick☺️

  169. Axl says:

    Thanks dude!

  170. tina g says:

    Tried the hints and tips without success, but went one step further, blasted the hole with a hot hairdryer, and worked straight away. Cheers buddy!

  171. Lucan says:

    Worked for me I used a metal hair grip :)))

  172. Rick says:

    This problem is due to a dodgy ringtone I had this problem when I changed my ringtone to a purchased one I tried everything to rectify and got it working by retracing what I did with my phone thought it was a game I downloaded so deleted it restarted iPhone then remembered unchanged ringtone an hour earlier when it happened so I CHANGED RINGTONE BACK TO A FACTORY SETTING RINGTONE AND IT WORKED SO OBVIOUSLY IF YOU RESET YOUR PHPNE IT WOULD CORRECT THIS BUT NO NEED TO DO THAT JUST GO INTO SETTINGS THEN SOUNDS AND CHANGE RINGTONE TO DEFAULT OPENING RINGTONE NOT A PURCHASED ONE THEN TRY PRESSING YOUR VOLUME KEYS OR PLAYING MUSIC AND THIS SHOULD NOW BE FIXED

  173. Dana says:


  174. Phil says:

    I had this problem, there was no dirt in the jack and it was’nt wet, what fixed it for me was really simple I removed an app I had installed called Equalizer+ then plugged in the charger and the speaker worked again. Lol weird :)

  175. Mccoy says:

    It worked. Thanks so much! Life saver really!….

  176. Kristina says:

    Thank you! I fell on ice with my iPhone 5 in my pocket and it switched to headphones mode. Tried headphones many times, no good. Pulled most of the cotton off a Qtip, stuck it in the headphone jack and wiggled it around several times, and it works!

  177. Gabe says:

    Ahhhhhh!!!! Thank you so much!!! My toddler dropped my new phone in the dogs water bowl I thought everything was fine till I wanted to watch a video and the volume didn’t work, tried everything from q-tip to paper clip nothing worked till I saw this post! Thank you so much!!!!:)

  178. Katie says:

    Thanks so much!!! I’ve looked everywhere and this was the only thing that would work

  179. Lau says:

    None of the above worked but had a “waxvac” as seen on TV device that actually sucked out a tiny piece of debris and now it works!!

  180. bryant says:

    thank you so mush I never thought audio will work but know it does

  181. Michael says:

    Thnx mcf u helped me from a trip to the apple store and buying a new phone hands up to u🙌🙌🙌

  182. kiiera says:

    I don’t know how this worked, but it did! thank you so much!

  183. Andi says:

    I used a cocktail stick wrapped around a piece of kitchen roll and just wiped around the inside of the jack, worked straight away.

  184. Manthan says:

    Great. worked in a second.

  185. Jerry says:

    Before you do anything physical to the iPhone, you should always try re-booting. It worked for me and, whilst I’m perfectly happy to use physical means where necessary, it’s always the first port of call for most sudden glitches.

  186. TazGina says:


  187. Gee says:

    Big thank you!!!!!

  188. I went sledding today and my phone got some snow in it and shut down, when it restarted none of my sound was working and was stuck in “headphone mode”. I tried the qtip and the headphones trick but it didn’t work. HOWEVER, sucking on the headphone jack straight for 30 seconds worked. 😊 thanks!

  189. Thanks a lot!!!!! This helped me a lot. Thought I had to send it to Apple or throw it across the room.

  190. Sahiba says:

    It’s still not working what should I do :(!!!!!

  191. Steve C. says:

    Awesome, Thank you, just fixed my phone. I was shoveling today with phone in side pocket in pants unprotected, must have caused it to get stuck in headphone mode.
    Thanks for info.!!

  192. peter says:

    hair dryer worked perfect.

  193. Bruce Wayne says:

    You’re the man! Thx you!

  194. Wan Duggy says:

    Didn’t work the first time, tried it again and it was all cool. U the real MVP. Lol

  195. Miyu Takumi says:

    This didn’t work for me when I tried and tried and tried again. So I turned off my phone and worked on it then. When I turned it back on I put in my headphones and then took them out. Now my phone is functioning fine! Thank you!

  196. Syed says:

    I swear to god it worked. A little dirty grey cotton came out and then put the ear plug and pulled it. It worked!!! Thanks man

  197. Hugo says:

    I LOVE YOU. Worked Flawlessly!

  198. David says:

    THANKS! It worked.

  199. Marci says:

    This worked! U have to push in and pull out hard with the headphones FYI for those not getting it to work :)

  200. lia says:

    Worked for me! I put the qtip inside the jack -pulled it out and it was ok again

  201. Nick says:

    I can’t believe this works… Thanks a lot! I thought I got my audio jack stuck in my phone…AGAIN.

  202. Katia says:

    Thank you so much. It worked for me.

  203. Ashley says:

    Just did the q-tip trick on my husbands iPhone 6 plus worked! Thanks!!!!!

  204. Sara says:

    THANK YOU!!!! My 2 year old dropped my new iPhone 6+ in the (luckily clean) toilet and I didn’t know what to do when the sound stopped working! I did your trick and it worked!!!!!

  205. Dan says:

    My iPhone was also stuck in Headphone mode. Carefully & gently cleaning out the headphone jack with a toothpick solved my problem. I needed to dislodge dust/lint that was packed in the jack. I had a similar problem with the Lightning jack awhile ago, and the toothpick did the trick there, too.

    I suspect both problems were caused by dust/lint getting into them from my pockets, where I always carry the iPhone. I’m thinking my next protective case needs something to cover those jacks, too.

  206. Maisie says:

    I’ve tried this and literally I didn’t drop it or anything and it still doesn’t work 😢

    • Angi says:

      I think its okay all you need to do is turn it off (power off) and the. Turn it on and everything is back to normal

  207. Nicole says:

    This just happened to me, and I was very distressed. Tried the inserting and removing tactic, nothing. Tried cleaning the port, nothing. Finally, I resorted to the good ‘ole hard restart (home button+power button simaltaneously). Worked. If nothing works, try that. Seems like this tactic fixes a lot of iphone issues.

  208. Steve says:

    Wow thank you very much was very helpful I used a q tip hade to cut a piece off in order to make it fit and out came a chunk of lint immediately afterwards my ringer was functioning very helpfull

  209. Erica says:

    Qtip works wonders!!! Yey!! I’ve got my sound back!! Thanks alot for the tips and help!!

  210. Not Saying says:

    It doesn’t work got water in it!!!!😩😡

  211. Steve says:

    It didn’t work

  212. Jithender says:

    Thanks buddy its really working

  213. adam says:

    it didnt work in stead of ringer it says headphones still wat do i do

  214. Prince says:

    Worked first time. Found some lint stuck at the back. Toothpick worked like a charm.

  215. Amber says:

    Had to do it a few times but it worked, thank you.

  216. Rafael says:

    Thank you so much❤️❤️❤️

  217. You da man. Thanks very much.

    My advice is to do a little more poking around with the toothpick than you feel comfortable with. My dust was buried deep.

  218. Angi says:

    Its easy all you need to do is turn it off (power off) and turn it on again and it returns back to normal

  219. Tay says:

    The q-tip works for me. Tqvm

  220. Aravind says:

    Worked like a charm – had to do it 3 or 4 times, but it worked!
    Thanks a ton.

  221. Emily says:

    I LOVE YOU!!!!! Thanks to the Q-tip!!!!! xxxxxxxxx

  222. lpshi says:

    Thank you very much,it work for me

  223. Sriram says:

    Tried all of the things mentioned. Still of no avail. Even tried shutting down and starting again. So when I do that and the first time I unlock screen, I can hear the sound and then it’s back to the same mode.

  224. Nate says:

    Dude… Freakin awesom! Had this problem tonight. Tried the Q-Tip and it worked perfect. I couldn”t believe all the crap that came out if it. Thanks much

  225. Steve says:

    This worked thank you

  226. Dina says:

    Canned air! That worked when nothing else would. My husband inserted the straw until it clicked in the headphone jack and squeezed the button on the can for a few seconds and suddenly he had volume control.

  227. Lisa says:

    This worked perfectly! That you so much! I was freaking out!!!!

  228. Daniel Jorda says:

    Worked like a charm! Dumb Apple store asked me to come in as a walk-in since they were out of appointments for the day. I did and they told me walk-ins were also full. Short of wanting to kick them for lying, I set an appointment for 6 days later, their next available and left. Now it works, thanks to your help! Very appreciated!

  229. David a says:

    Q tip worked great. Thank you so much. Gotta love it

  230. Zyah shorter says:

    It worked omg like you really helped me out I was about to cry

  231. Erika says:

    I had the same problem today! Used a q tip. No luck. Cut it in half, wiggled the stick part, then it worked again like new. Thanks.

  232. Alison says:

    Worked for me as well! Just arrived at a resort and my son spilled his juice on my iPad. Saved my holiday and my relationship with my son, as I was in a bad mood!

  233. kalpesh says:

    my iPhone 4 automatic hand phone mode

  234. Winner says:

    it took a while but after taking the ends off the cue tip or try a lollipop stick and put inside and blow hard it finally worked!! 😀👍 thank you x

  235. Po says:

    Yay this worked! Thank you so much. Great advice

  236. Alex says:

    Thank you so much

  237. Joe says:

    worked perfectly and fast many thanks !!! joe

  238. mohammad says:

    Worked perfectly!thanks

  239. Abbas says:

    I did all the thing which you told bt it still not working…..
    Tell us something good idea

  240. Abbas says:

    It stuck in iphone 6
    Come on buddy give me some better idea

  241. Sriram Sridaran says:

    Awesome! I dropped my iPhone 6 in water today. I used a piece of cotton to clean the headphone socket and my speaker/ volume works properly again. Saved me the money!

  242. Dan says:

    I had to rough up, really, really rough up the first little tiny button inside the headphone jack multiple times with a Q-tip that was made of plastic with the cotton swab portion torn off. But then it worked, thank you.

  243. Zahra says:

    I dropped my I phone 4 whistle headphones were still in and I have tried the q tip resting it nothing is working

  244. Ej says:

    I think my phone broke but thnx for trying!

  245. TY says:

    Great! Helps a lot! My problem solved! Thanks so much!!

  246. Mayank says:

    It did not work for me

  247. Lee says:

    Thx so much! It worked!! I cancelled my appt at Apple.

  248. Crystal says:

    Amazing worked like a charm! Where would I be without google!!! Thanks again 😉

  249. Suraj says:

    Thanks a ton… It worked

  250. Hellen kip says:

    This worked im soo happy thx soo much thanks you thank you thank you

  251. J Bryant says:

    Worked great!!! Thanks a million!!!

  252. Mike says:

    Had to get a little iffy with it but it worked. Thanks

  253. Gabby says:

    The Q-tip worked straight away for me! Thank you soooo much!!!

  254. Alma B says:

    Omg! I got my sound back!!
    Thank you, thank you so much for posting!!
    Have an awesome day!!

  255. abby says:

    Thank you! Couple of breaths and a toothpick worked for me today!

  256. Max says:

    Thank you so so so much. Really. THANK YOU!!

  257. Patty says:

    Omfg thank you so much I almost sides this morning

  258. Siddharth says:

    Thanks a lot man ….my case had blocked the audio jack ….its because of this my iphone was not able to recognize that headphone is removed
    Great help

  259. Yhel says:

    Thanks:) nice

  260. nancy thayer says:

    Wow! soooo good! I used a Q-tip without much cotton.

  261. Leslaydown says:

    On God, you jus saved my life lol I thought my iPhone was over with

  262. Daisy says:

    It worked..!!
    Thank you vry much..
    Im so happy that it worked.. ^_^

  263. Noufal says:

    My iPhone 5s still note working speaker what working only headset mood please help me

  264. Phillip Mccarthy says:

    Thank you. Had a little pocket lent in there

  265. Billyelvis says:

    Just did the ‘ que tip ‘ in UK the ear bud….cut the cotton end of and wiggled it around for 10-15 secs and brilliant back to ringer….thank you, thank you very much….👍🏻👍🏻👍🏻

  266. Rg says:

    Totally worked . Just needed the Q-Tip.. Thank you!!!!

  267. Missy Adkins says:

    Thank you so much!! I was so upset. The qtip worked. Now tell me how to take care of water damage if I ever have it or how to follow you PLEASE!

  268. Hubert says:

    You helped thanks a toothpick did the trick for me.

  269. laura says:

    Aaaah thanks a million! Worked a treat for me 😁

  270. Casey says:

    Thx u so much I can’t believe it actually worked

  271. Ariana says:

    This didn’t work at all and this happened before and it worked but now it’s not working thanks for nothing ig

  272. Bikash bastola says:

    Thank you so much !! Finally Q-tip worked.

  273. Marla says:

    Yay!!!! It worked! Thanks so much

  274. Gustiana says:

    Thank u i used the hair dryer and that worked thank u i thoght i lost my iPhone 5

  275. Kitty says:

    Brilliant. I used a cotton tip and inserted into the earphone hole & pulled out, worked straight away.

  276. Karen says:

    Genius! Had to do it a few times, but now finger is working! Thank u so much!

  277. Karen says:

    It worked! Yay!

  278. Karen says:

    *ringer. Auto correct strikes again!

  279. Vonn says:

    Finally….it took about a half hour or longer doing combos of all things listed in the comments and finally I have sound and HAPPY! Stick with it is what I found.

  280. Tom says:

    Thanks! Worked like a charm!

  281. Aaron says:

    I was convinced my speaker was fried. Had the ringtone error when adjusting volume after dropping in toilet last night. Was left in rice 5 hours and still had the ringtone error. After putting cu tip in headphone jack speaker worked immediately

  282. laina says:

    worked for me! thank you

  283. VIKK-E says:

    Thanks buddy

  284. Lynette says:

    I was getting pretty frustrated because nothing was working for me. I grabbed a tooth pick and started cleaning the holes, which is the mic I think, and I also rubbed the tooth pick around in the headphone jack and next thing you know my sound came back!!! Hopefully what I did helped someone because it’s so frustrating not being able to fix it!!!!!

  285. Joshua says:

    Thank you so much bro It worked 🙌🙌🙌🙌🙌🙌🙌🙌God bless

  286. Betsy says:

    Thank you so much. Easy and working. I’m happy.

  287. Ihusaan says:

    It don’t work

  288. Bless you! says:

    Thank you so much! God bless your soul! 😭💛

  289. Nouran says:

    Thana sooo much

  290. Stefan says:

    Thanks a lot. It worked for me with a tooth stick. You’re awesome.

  291. jake says:

    thx dude it worked

  292. widi says:

    thanks sir! tooth stick worked for my phone too 😀

  293. Patrick says:

    Thanks so much.
    A toothpick loosened
    and removed lint.
    And presto
    – back in business

  294. Ishan says:

    Thankyou very much whoever has posted this information. It has helped me.

  295. Rissa says:

    My iPhone 6+ was stucked in headphone mode, I tried q tip,blowing it, plug and unplug the headphone but nothing works. Can please anyone help me to fix it?

  296. swaroop says:

    lifesaver ty mahn

  297. Craig says:

    Great stuff.. Thank you .. It worked like a charm – Oct 10, 2015

  298. Dymitr says:

    Unbelievable, after all the unsuccessful tricks, it worked for me. Qtip cleaning did not help as the jack was clean, what really helped was pressing the tiny button inside the jack, for my it was the 2nd from the outside. Extremely happy.

  299. Shay says:

    Thanks so much you really saved my life you are truly amazing :-)
    My phone got wet unfortunately 😡 and The q-tip trick helped and I kept unplugging the headphones.

  300. Ross says:

    It worked perfectly on my iphone4. Thanks very much.

  301. RENNERS says:

    i spent days w/no to low sound on apps what. the cleaning was not it, the headphones in and out was not it. restoring it was not it.

    what finally worked was max volume level down in:

    Settings>music>Volume limit

    don’t i feel like a donkey?

  302. Ellen Hickey says:

    What helped me was realizing I accidentally still had my Bluetooth from my car, in my purse. All the sounds were going to the Bluetooth. duh…

  303. Audrie says:

    Thank you so much.
    This tip worked like magic

  304. Maya says:

    Thank you very much. At last it worked on my phone after tried q-tip, sucking, blowing, plug and unplug sooo many times…thanks for the tips😊

  305. Amisha Agarwal says:

    I dropped by iPhone 6 in a puddle of water this morning, it did not break but the sound is on headphones mode, I fixed it but then it just all of a sudden went back to headphones mode.

  306. Mavika says:

    Worked thrice for me. Q tip/cotton usually does the trick, you want to pull cotton from the top of the q tip and rotate it inside the audio jack. This will probably need to be done multiple times and quite forcefully, at that. Requires a lot of patience. Use a blow dryer and repeat above as last resort. Good luck!

  307. Kim Loane says:

    Thank you. Blowing and poking didn’t work for me but sucking did. Ye Ha. Saved a trip to the Apple Store who would have sorted out my new iPhone’s problem perfectly as they have over the years.

  308. Jason says:

    Thanks, I removed some of the cotton from a qtip and then it slid right in the headphone jack. I spun it and it came out dirty. I work as a chef so even with a case the phone is exposed to a lot of flour and other debris. Blah blah.. bottom line the stripped down qtip fully cleaned the headphone jack and the thing is working like a champ now.

  309. shau says:

    Thank u it worked i just fixed my phone thank thank u

  310. Pranay says:

    Thanks man.. it worked… :)

  311. JP says:

    Thanks – worked – saved the day

  312. Martha says:

    Omg, I don’t know why I never thought about using a q tip but it’s a brilliant idea!! I dropped my phone in the toilet ): and it was saying headphones were in but after I did this it went back to normal. thank you ! C:

  313. Simi says:

    Worked like magic! Thanks!

  314. Mrs. Matti says:

    The cut off q-tip worked immediately! Thanks for saving me a trip or call to Apple 😊

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