Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Enter Recovery Mode on iPad, iPad Air, iPad Mini, Early iPad Pro

Jun 14, 2019 - Leave a Comment
Recovery Mode on iPad Air, iPad, iPad mini, and iPad with Home buttons

Sometimes an iPad must be placed into Recovery Mode before it can be restored or updated successfully with a computer. For example, if an iPad gets stuck on a black screen with an Apple logo for a very long time, Recovery Mode can usually remedy that. Typically Recovery Mode is used for a troubleshooting endeavor, … Read More

How to Boot MacBook Pro Without a Battery (Older Models 2006 – 2011)

Jun 14, 2019 - 6 Comments
MacBook Pro 2010 model

You may have noticed that sometimes you can not power on and boot a MacBook Pro when it doesn’t have a battery installed. Let’s say you had to remove the battery of an older MacBook Pro because it was swelling, or the battery failed for some other reason, but when you go to power on … Read More

How to Put iPhone 7 Plus & iPhone 7 into Recovery Mode

Jun 13, 2019 - Leave a Comment

Knowing how to put an iPhone 7 Plus or iPhone 7 into Recovery Mode can be valuable knowledge, as it is sometimes necessary for troubleshooting purposes. Typically the need to use Recovery Mode is limited to troubleshooting some more unusual scenarios like when a device is completely stuck on an  Apple logo, or if … Read More

How to Downgrade iOS 13 Beta to iOS 12

Jun 12, 2019 - 17 Comments
How to downgrade iOS 13 beta to iOS 12

Want to downgrade from iOS 13 beta back to iOS 12 stable builds? If you installed iOS 13 beta or iPadOS 13 beta onto a compatible iPhone or iPad and now want to revert back to a prior iOS 12 release, you can do so with the assistance of iTunes and a computer. And yes … Read More

How to Stop an iCloud Restore on iPhone & iPad

Jun 7, 2019 - Leave a Comment
How to stop iCloud Restore from backup to iPhone or iPad

iCloud backup restores can be stopped at any time on newer iOS devices. This means that if you have chosen to restore an iPhone, iPad, or iPod touch from an iCloud backup, either when setting up a device with a prior iOS backup, or to restore a problematic device as a troubleshooting method, you can … Read More

MacOS Catalina Compatibile Macs List

Jun 4, 2019 - 28 Comments
MacOS Catalina supported Macs

Want to know if a particular Mac can run MacOS Catalina 10.15? While many Macs will support MacOS Catalina, The next major feature rich Mac operating system which is due this fall, not every single computer out there will run the release. Fortunately, the compatible Macs list for MacOS Catalina is pretty forgiving, as you’ll … Read More

How to Reset Chrome Browser to Default Settings on Mac, Windows, Linux

Jun 2, 2019 - 3 Comments
Chrome

Need to reset the Chrome browser to default settings? If Chrome is acting up and you want to troubleshoot the browser, or you just want to start fresh, you can easily reset Chrome settings to the original defaults. The process of resetting Chrome web browser is the same on Mac, Windows, and Linux.

Newly Setup iPad Pro Battery Draining Rapidly? “Ongoing Restore” Might Be Why!

May 31, 2019 - 2 Comments
Ongoing Restore draining iPad battery fast as it completes

If you have recently setup a new iPad Pro, iPad mini, or iPad and discovered the battery is draining unusually fast leading to subpar battery life on the device, don’t fret, there’s probably a good reason for it. In fact, if during your recent setup or restore of the iPad you decided to restore from … Read More

How to Fix Unzip Error “End-of-central-directory signature not found”

May 12, 2019 - 2 Comments
Mac Terminal icon

Rarely, you may attempt to unzip a zip archive and come across an error that states “End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this … Read More

Disabled Apple ID? Here’s How to Fix When an Apple ID is Disabled

May 11, 2019 - 6 Comments
Disabled Apple ID can be fixed online

For a variety of reasons, an Apple ID may become disabled. Usually this corresponds with an obvious message like “Apple ID Disabled” or “This Apple ID has been disabled for security reasons” or some other notification that you are unable to sign in to the locked Apple ID because it has been disabled. This can … Read More

How to Cancel Apple Music Subscription

May 4, 2019 - 2 Comments
How to Cancel Apple Music Subscription

Do you want to cancel an Apple Music subscription? You can easily stop an Apple Music subscription from billing you again on an iPhone, iPad, Mac, Android, or PC. For those who are less familiar, Apple Music is a paid $9.99 per month streaming music service from Apple that gives you access to a wide … Read More

Call Sound Issues with iPhone? 23 Tips to Troubleshoot & Fix iPhone Call Quality Problems

Apr 30, 2019 - 4 Comments
How to fix iPhone phone call sound issues

Does the audio quality of iPhone sound bad when you’re making or receiving phone calls? Are you struggling to understand what people are saying on the phone, or they have a hard time hearing you as you talk on your iPhone? Occasionally, some iPhone users report that phone call audio is muffled, sound distant, sounds … Read More

How to Create a New Apple ID the Easy Way, from iPhone, iPad, Mac, or PC

Apr 27, 2019 - 8 Comments
How to create a new Apple ID

Need to create a new Apple ID? You can easily do so from anywhere using a variety of methods, which we’ll discuss below. Most people will likely have created an Apple ID at some point during the setup of an iPhone, iPad, Mac, or using iTunes, but if you haven’t done that, or if you … Read More

How to Cancel Apple News Plus Subscription

Apr 26, 2019 - 6 Comments
How to cancel Apple News Plus subscription

Did you sign up for Apple News+ as a paid service or trail and want to cancel the subscription? You can easily stop the Apple News Plus monthly $9.99 subscription fee if you are no longer interested in using the Apple News Plus service. For the unfamiliar, Apple News Plus is a paid subscription service … Read More

iPhone Shows Photos in Storage, But None on Device? Here’s Why!

Apr 20, 2019 - 11 Comments
iPhone shows photos when there are none

Have you ever looked in the iPhone Storage section of your iOS Settings and discovered that the Photos section shows that it’s taking up storage space, but you don’t have any Photos in the Photos app? If you have deleted the photos from your iPhone but the iPhone Storage section shows that Photos are still … Read More

How to Enable Bold Text on iPhone or iPad

Apr 15, 2019 - 2 Comments
How to bold text on iPhone or iPad

Want to make the fonts and text on your iPhone or iPad a bit easier to read? Then you might want to try out the Bold Text option available in iOS, which might improve text legibility for some users. Also, some people might simply prefer the way the bolder text looks throughout apps, and want … Read More

What’s the Mac Equivalent to F5 Refresh Key from Windows?

Apr 14, 2019 - 15 Comments
The Mac F5 refresh equivalent from Windows is the Command R keyboard shortcut

Mac users who have switched from the Windows platform may be accustomed to hitting the F5 function key to refresh a web browser, web site, or webpage. The F5 key is used as refresh or reload in most Windows web browsers, so when Windows users switch to Mac they might be wondering what the equivalent … Read More

How to Type the Escape Key on iPad Keyboard

Apr 12, 2019 - 27 Comments
How to press ESC escape key on iPad

Have you ever noticed that dedicated iPad keyboards do not have an Escape key? If so, you might be wondering how to type the Escape key on an iPad keyboard. iPads using an external keyboard, whether it’s an external Bluetooth keyboard, a Smart Keyboard, a brand like Brydge, Zagg, Logitech, or any other dedicated iPad … Read More

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