Search Troubleshooting

iOS 9 Battery Life Problems? Draining too Fast? Here’s the Solution

Sep 21, 2015 - 88 Comments
Fix iOS 9 Battery Life Problems

Though updating to iOS 9 has gone well for most users, some iPhone, iPad, and iPod touch owners have discovered their battery is draining faster than usual, and now iOS 9 has given them a reduced battery life. That’s rather frustrating if it impacts you, but much like how iOS 9 slows down some devices … Read More

2 Solutions for the “Software Update Failed” Error Downloading iOS 9

Sep 16, 2015 - 22 Comments
Software update failed error when downloading iOS 9

If you’re one of the many users updating to iOS 9 today, you may have come across a rather frustrating error message stating “Software Update Failed. An error occurred downloading iOS 9.” and, naturally you’re probably looking for a solution for that error message to get iOS 9 updated successfully on your iPhone, iPad, or … Read More

Fix “The password you entered to protect your iPhone backup could not be set. Please try again” Error Message

Sep 14, 2015 - 5 Comments

If you have attempted to enable backup encryption in iTunes for an iPhone, iPad, or iPod touch, you may encounter this fairly frustrating error message; “The password you entered to protect your iPhone backup could not be set. Please try again.” Assuming you do try again, you wind up in an endless loop of entering … Read More

Drag & Drop Not Working in Mac OS X? Simple Troubleshooting Tips

Sep 7, 2015 - 7 Comments
Force Touch trackpad tricks

Drag and drop is an essential feature on the Mac that is used frequently for interactions in the OS X Finder and throughout other applications, so obviously if drag and drop stops working seemingly out of the blue, you’ll want to resolve that fairly quickly. While this is a somewhat rare issue, a failure of … Read More

How to Fix Crashing Apps on iPhone & iPad

Sep 3, 2015 - 35 Comments
Fix app crashes on iPhone and iPad

Though iPhone and iPad apps are generally very stable, sometimes you’ll encounter an application that crashes at random. In iOS, a crashing app usually presents as an app that seems to quit itself immediately, returning back to the Home Screen of the device without user intent. An app crash can happen immediately upon launching the … Read More

How to Restore a Mac from a Time Machine Backup

Aug 24, 2015 - 31 Comments
How to restore an entire Mac from Time Machine backup

While Macs have a great reputation for being stable and rarely experiencing major issues, the reality is that sometimes things can go wrong. Typically this happens when either a hard drive fails or an OS X system update goes completely awry, but if you have set up Time Machine backups on the Mac like all … Read More

Faulty iPhone 6 Plus Cameras to Be Replaced Free by Apple

Aug 22, 2015 - 11 Comments
iPhone Plus rear camera

Apple has launched a replacement program for malfunctioning rear cameras on some iPhone 6 Plus models. The affected iPhone 6 Plus devices have a camera component failure which causes photos and video taken with the devices rear camera to appear blurry rather than focused (note Apple calls the rear camera on iPhones the iSight camera, … Read More

Mac USB Ports Stopped Working? It’s Likely Easy to Fix

Aug 9, 2015 - 19 Comments
Mac USB ports not working? It's probably an easy fix

While Macs usually work flawlessly, sometimes peculiar issues pop up. One such unusual case is when the USB ports on a Mac suddenly stop working, seemingly out of the blue. While there may be several reasons (or no reason) for USB ports ceasing to function with no cause, the good news is that it’s typically … Read More

Not Happy with OS X El Capitan? How to Send Feedback to Apple

Jul 20, 2015 - 13 Comments
Send Feedback to Apple about OS X Yosemite

OS X El Capitan (10.11) is part of an open Public Beta, which means that any user can opt-in to install and run the beta version of the future OS X system software on their Mac. This is a chance for Mac users to help shape the future of OS X, and a great way … Read More

Resolving Mail Problems After OS X 10.10.4 Update

Jul 5, 2015 - 94 Comments
Fix mail problems after updating OS X

Some Mac Mail users have discovered that Mail app misbehaves after updating to OS X 10.10.4 (and some with OS X 10.11 El Capitan) particularly with Exchange and Gmail accounts, but it can happen with other email provider services as well. Typically the problem manifests in one of a few ways; eMail logins suddenly stall … Read More

Fix Frozen App Store Updates and High softwareupdated CPU in OS X

Jul 1, 2015 - 109 Comments
Stuck App Store frozen Updates tab

Some users who are trying to install OS X Yosemite 10.10.4 or iTunes 12.2 have discovered the Mac App Store will freeze, with an endless spinning wait cursor and the updates never showing up. Investigating further reveals that a process called ‘softwareupdated’ simultaneously goes haywire and consumes 99% CPU for an indeterminate amount of time … Read More

How to Stop Steam Opening Automatically in Mac OS X

Jun 7, 2015 - 6 Comments
Removing Steam from automatic Login app list

Steam offers many great games for Mac users to enjoy, but if you’re a casual gamer you may not be too excited about having the Steam client open itself automatically when logging in or starting up OS X. Fortunately, if Steam opening itself bothers you, it’s very easy to stop this behavior and only open … Read More

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