Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Fix M2 MacBook Air Running Slow with a Simple Settings Tweak

Jan 11, 2024 - Leave a Comment
Fix a Slow MacBook Air with a simple trick

Some M2 MacBook Air users have discovered their MacBook is running slow from time to time, perceiving what feels like dramatically reduced performance. Usually when this happens, the MacBook Air slows down when the Mac is running on battery power, but the workload being performed is not particularly abnormal or even demanding; maybe it’s a … Read More

How to Restore & Reopen All Closed Tabs in Safari on iPad

Jan 10, 2024 - 2 Comments
Restore closed tabs in Safari

If you’ve accidentally closed tons of Safari tabs on iPad or iPhone and want to restore them, or you lost all of your Safari tabs by trying to create a Safari Tab Group (a surprisingly common occurrence, what a feature bug), you are probably desperately wondering how you can recover and reopen all closed tabs … Read More

“Available Software Updates Have Changed” Error on Mac, & How to Fix It

Dec 28, 2023 - Leave a Comment
Available software updates have changed error on Mac

Some Mac users may occasionally experience a peculiar error when attempting to perform a system software update on their Mac, with the error message stating that the “available software updates have changed” and to try again or contact Apple.

How to Reverse Function Keys (F1, F2, etc) on MacOS Sonoma

Dec 26, 2023 - 5 Comments
How to reverse function keys on MacOS

Some Mac users have noticed that after updating to macOS Sonoma, or various macOS Sonoma updates, their function keys are reversed. A common example of this is that when you tap on the F1 or F2 key to adjust the display brightness, nothing happens. Or you may press F10, F11, or F12 to adjust audio … Read More

Why is My iPhone Playing Music Randomly? Here’s a Fix

Dec 18, 2023 - 5 Comments
Stop iPhone randomly playing music when locked

Some iPhone users may discover their iPhone is randomly playing music, sometimes from within a pocket, or a purse, from a lap, or when being held in a hand but otherwise not in use. An iPhone may begin to randomly play music even when the iPhone is locked, making this a frustrating and potentially embarrassing … Read More

Fix Mouse Click Issues in macOS Sonoma

Dec 13, 2023 - 13 Comments
Fix mouse click issues in macOS Sonoma

A fair number of Mac users are experiencing some irregular click issues when using an external mouse with macOS Sonoma, and sometimes even the internal trackpad on various Mac laptops running Sonoma. For example, mouse clicks may randomly not register as clicks, or all clicks may be registered as right-click, or the trackpad or mouse … Read More

3 Helpful Tech Ideas for Your Thanksgiving Visits

Nov 23, 2023 - Leave a Comment
Tech Tips for Thanksgiving visits

It’s not unusual for those of us who are the “family geek” to spend time with less tech savvy people during the holidays, so why not use Thanksgiving as an opportunity to assist or improve the tech lives of loved ones? Express your thankfulness and gratitude with some helpful tech tips!

Fix “Gmail is having authentication problems. Some features may not work.” Error

Nov 21, 2023 - Leave a Comment
Gmail having authentication problems error message

Some Gmail web client users may occasionally see a red error message at the top of their Gmail inbox that says “Gmail is having authentication problems. Some features may not work. Try logging in to fix the problem.” The error can persist sometimes even on a logged in account, and if you have logged back … Read More

How to Verify & Repair Mac Disk from Command Line

Nov 8, 2023 - Leave a Comment
Mac Terminal icon

The Disk Utility application on MacOS has a command line counterpart, that allows Mac users to run disk maintenance and disk administration tasks, including verifying and repairing disks. There are obvious advantages and benefits to using the command line for tasks like this, particularly for troubleshooting scenarios, and remote management, but some advanced users may … Read More

Messages Using High CPU on Mac, Slowing Performance: 6 Troubleshooting Tips

Nov 2, 2023 - 2 Comments
Messages app using high CPU slowing the Mac

If your Mac feels excessively slow at random, or unreasonably slow for seemingly no apparent reason, you may want to check to see if the Messages app is open, as the Messages app for Mac has been known to use heavy amounts of processor and system resources. Next, you can investigate Activity Monitor for CPU … Read More

How to change media sync options on iPhone & iPad to make more storage available

Oct 28, 2023 - 1 Comment
unable to update iOS or iPads because you must change media sync options to make more storage available error message

If you’re trying to use a Mac to update iOS on iPhone or iPadOS on iPad, you may see an error message that says something along the lines of “Updating to iOS 17.1 requires at least 975.2 MB of free space on your iPad. Please change your media sync options to make more storage available.” … Read More

How to Download a Mac App from Github?

Oct 20, 2023 - 3 Comments
How to download full compiled Mac apps from Github

A ton of open source software is available on Github, and many Mac applications are often available to download for free through the Github service as well. And if you read websites like this one and many others in the Apple and tech world, you’ll often find links to neat software projects on Github. One … Read More

Spilled Coffee/Liquid on iPad Magic Keyboard? Here’s What To Do

Oct 19, 2023 - 3 Comments
Spilled liquid on iPad Magic Keyboard

We’ve all been there; you’re working away on your iPad with Magic Keyboard, and you knock over a cup of coffee, or a drink gets spilled, and the Magic Keyboard gets splashed or soaked in liquid. Uh oh! Now what? This recently happened to me, and I saved my iPad Pro and Magic Keyboard using … Read More

How to Recover Recently Deleted Passwords on Mac

Oct 18, 2023 - Leave a Comment
Find the Recently Deleted passwords on Mac to recover them

Forgetting or losing a password is a hassle, but assuming you save your logins and passwords with iCloud Keychain, that happens less and less. But you can still delete a password or login, whether intentionally or accidentally, and then end up needing access to that login information or password later. Fortunately the Mac offers a … Read More

What is AKAuthorizationRemoteView and akd process on Mac?

Oct 14, 2023 - 1 Comment
The Mac Finder icon

Some Mac users may discover a process called AKAuthorization, AKAuthorizationRemoteView, “AKAuthorizationRemoteViewService”, and/or akd, running on macOS. Sometimes these process may be taking up inordinate amounts of CPU, which can add to the confusion, or concern. And, it’s not unusual for Mac users to find the “AKAuthorization remote view” name to sound a little suspicious, which … Read More

How to Fix “This iPhone is Open in Another Window” Error

Oct 1, 2023 - 2 Comments
Fix iPhone open another window on Mac error

Some iPhone users are experiencing an error message that says “This iPhone is open in another window” when attempting to sync music between their Mac and iPhone. Users may see the error message even when there is no other window open in the Music app on Mac, making this a peculiar error message that doesn’t … Read More

Is iOS 17 Slow on Your iPhone? Here’s the Fix

Sep 22, 2023 - 8 Comments
Here is how you can fix iOS 17 if it feels slow on your iPhone or iPad

Has your iPhone or iPad been feeling a bit sluggish since updating to iOS 17 or iPadOS 17? You’re not alone, this happens to many users after major system software updates. Normally, updating should make your device faster, but not right away, especially if you have an older device, or you have tons of stuff … Read More

iOS 17 Battery Life is Bad? iOS 17 Battery Draining Fast? Here’s Why & How to Fix It

Sep 20, 2023 - 4 Comments
iOS 17 battery life may drain faster on iPhone after the iOS 17 update but here is why and how to fix it

Now that iOS 17 is here, you may have updated your iPhone to iOS 17, but now feel that your battery is draining faster than usual, or that iOS 17 has made your iPhone battery life worse. iOS updates causing battery drain is a familiar story that happens every year when a major new iOS … Read More

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