Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Disabled Apple ID? Here’s How to Fix When an Apple ID is Disabled

May 11, 2019 - 6 Comments
Disabled Apple ID can be fixed online

For a variety of reasons, an Apple ID may become disabled. Usually this corresponds with an obvious message like “Apple ID Disabled” or “This Apple ID has been disabled for security reasons” or some other notification that you are unable to sign in to the locked Apple ID because it has been disabled. This can … Read More

How to Cancel Apple Music Subscription

May 4, 2019 - 2 Comments
How to Cancel Apple Music Subscription

Do you want to cancel an Apple Music subscription? You can easily stop an Apple Music subscription from billing you again on an iPhone, iPad, Mac, Android, or PC. For those who are less familiar, Apple Music is a paid $9.99 per month streaming music service from Apple that gives you access to a wide … Read More

Call Sound Issues with iPhone? 23 Tips to Troubleshoot & Fix iPhone Call Quality Problems

Apr 30, 2019 - 4 Comments
How to fix iPhone phone call sound issues

Does the audio quality of iPhone sound bad when you’re making or receiving phone calls? Are you struggling to understand what people are saying on the phone, or they have a hard time hearing you as you talk on your iPhone? Occasionally, some iPhone users report that phone call audio is muffled, sound distant, sounds … Read More

How to Create a New Apple ID the Easy Way, from iPhone, iPad, Mac, or PC

Apr 27, 2019 - 6 Comments
How to create a new Apple ID

Need to create a new Apple ID? You can easily do so from anywhere using a variety of methods, which we’ll discuss below. Most people will likely have created an Apple ID at some point during the setup of an iPhone, iPad, Mac, or using iTunes, but if you haven’t done that, or if you … Read More

How to Cancel Apple News Plus Subscription

Apr 26, 2019 - 6 Comments
How to cancel Apple News Plus subscription

Did you sign up for Apple News+ as a paid service or trail and want to cancel the subscription? You can easily stop the Apple News Plus monthly $9.99 subscription fee if you are no longer interested in using the Apple News Plus service. For the unfamiliar, Apple News Plus is a paid subscription service … Read More

iPhone Shows Photos in Storage, But None on Device? Here’s Why!

Apr 20, 2019 - 10 Comments
iPhone shows photos when there are none

Have you ever looked in the iPhone Storage section of your iOS Settings and discovered that the Photos section shows that it’s taking up storage space, but you don’t have any Photos in the Photos app? If you have deleted the photos from your iPhone but the iPhone Storage section shows that Photos are still … Read More

How to Enable Bold Text on iPhone or iPad

Apr 15, 2019 - 2 Comments
How to bold text on iPhone or iPad

Want to make the fonts and text on your iPhone or iPad a bit easier to read? Then you might want to try out the Bold Text option available in iOS, which might improve text legibility for some users. Also, some people might simply prefer the way the bolder text looks throughout apps, and want … Read More

What’s the Mac Equivalent to F5 Refresh Key from Windows?

Apr 14, 2019 - 15 Comments
The Mac F5 refresh equivalent from Windows is the Command R keyboard shortcut

Mac users who have switched from the Windows platform may be accustomed to hitting the F5 function key to refresh a web browser, web site, or webpage. The F5 key is used as refresh or reload in most Windows web browsers, so when Windows users switch to Mac they might be wondering what the equivalent … Read More

How to Type the Escape Key on iPad Keyboard

Apr 12, 2019 - 25 Comments
How to press ESC escape key on iPad

Have you ever noticed that dedicated iPad keyboards do not have an Escape key? If so, you might be wondering how to type the Escape key on an iPad keyboard. iPads using an external keyboard, whether it’s an external Bluetooth keyboard, a Smart Keyboard, a brand like Brydge, Zagg, Logitech, or any other dedicated iPad … Read More

How to Know if Someone Blocked Your Number on iPhone for Calls or Messages

Apr 7, 2019 - 14 Comments
How to tell if someone blocked you on iPhone

Have you ever wanted to know if someone blocked your number from calling them or sending them messages? You may be familiar with the process of blocking calls, messages, and contacts on the iPhone, but have you ever wondered if YOUR number or messages have been blocked? While Apple makes the blocking feature for texts … Read More

How to Turn Off iPhone XS, XS Max, XR, X

Mar 31, 2019 - 5 Comments
Power down the iPhone by swiping on Slide to Power Off

Want to turn off iPhone for whatever reason? Newer iPhone models have a different method of shutting down the device to turn off the iPhone compared to earlier model devices. This article will show you how to turn off iPhone XS Max, iPhone XS, iPhone XR, and iPhone X.

What is the Screen Time Passcode in iOS 12?

Mar 30, 2019 - 4 Comments
What is the Screen Time passcode on iPhone or iPad

Screen Time is a feature on iPhone and iPad that tracks device usage for apps, websites, categories, and more, taking real-time usage data to report back just how long particular apps and types of apps are being used. You can even use Screen Time to block certain apps, websites, or even block and limit entire … Read More

Why Does Safari Say “Not Secure” for Some Webpages on iPhone, iPad, or Mac?

Mar 29, 2019 - 18 Comments
Not Secure Safari message

If you’re a Safari user who recently updated iOS or MacOS, you may occasionally run into a “Not Secure” message near the top of the screen when viewing some websites or while browsing the web. That ‘Not Secure’ text is simply a notification from Safari that the webpage or website is using HTTP, rather than … Read More

How to Stop Typing Periods Automatically with Double-Space on MacOS

Mar 27, 2019 - 1 Comment
How to stop Mac typing periods automatically

The default keyboard settings on modern Mac OS versions include a shortcut for typing periods quickly. This means that hitting the spacebar twice will insert a period automatically at the end of a sentence or word. Automatically typing periods comes to the Mac from the iPhone and iPad world, and while some the period typing … Read More

How to Access iTunes Music Library in iTunes on Mac or Windows PC

Mar 24, 2019 - 8 Comments
Accessing iTunes library in iTunes

If you open iTunes and expect to access your local music library collection, you might be perplexed when you find that a music library is not immediately visible. Instead, launching modern versions of iTunes goes directly to the iTunes Store. Some iTunes users then attempt to access their iTunes music library by selecting the ‘Music’ … Read More

Mac Randomly Double Typing Keys or Double-Spacing Between Words? This Might Fix It

Mar 13, 2019 - 38 Comments
How to fix Mac double typing keys issue

Have you ever been typing on a Mac laptop keyboard and noticed that hitting the spacebar sometimes randomly inserts double spaces between words? Or maybe you’re typing some other letter and randomly two of that key is doubled-typed? Some MacBook Pro, MacBook Air, and MacBook users have discovered this happens seemingly at random, where hitting … Read More

How to Remove Microphone Button from Keyboard on iPhone or iPad

Mar 12, 2019 - 9 Comments
How to remove the microphone button from keyboard on iPhone or iPad

As you may have noticed, a prominent microphone button is visible on the iOS keyboard for iPhone and iPad, which when tapped will use voice-to-text to dictate spoken text to the iOS device in lieu of typing. Some users may never use the microphone button, while others may accidentally tap on the mic button, in … Read More

How to Fix AirPods Disconnecting from iPhone, iPad, or Apple Watch

Mar 10, 2019 - 3 Comments
How to Fix AirPods disconnecting from iPhone or iPad or Apple Watch

“Help, my AirPods are disconnecting randomly!” AirPods generally work great once they have been setup with an iPhone, iPad, or Apple Watch, but rarely some AirPods users may experience frequent random disconnections. When this is occurring, the AirPods disconnect from the iPhone, iPad, or Apple Watch, and sometimes get stuck disconnecting and reconnecting with frequency, … Read More

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