Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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3D Touch Not Working on iPhone? How to Fix & Troubleshoot 3D Touch

Apr 22, 2018 - 2 Comments
3D Touch not working on iPhone and how to troubleshoot or fix the problem

3D Touch is a feature of some newer iPhone screens that allows the display to detect physical pressure, and then respond with a software action. For example, you can 3D Touch on some app icons and add widgets to the Today Widget screen that way. Or you can 3D Touch to print PDF, or use … Read More

How to Clear Instagram Cache on iPhone

Apr 21, 2018 - 2 Comments
How to clear cache in Instagram on iPhone

Instagram is a social network centered around photos and photo sharing, and each time you open the app and browse around at pictures, caches of those photos are stored on your iPhone (or Android for that matter). While many apps uses caches to speed things up and to prevent having to re-download images and data … Read More

MacBook Can’t Use Mouse & Trackpad at the Same Time? Here’s the Fix

Apr 13, 2018 - 4 Comments
Fix for MacBook not able to use built-in trackpad with external mouse or trackpad

Some Mac users may find that if they connect an external mouse or trackpad to their MacBook or MacBook Pro, the internal built-in trackpad then no longer works. This may appear like a bug, and some users may think it’s a hardware problem, but the good news is that the inability to use both a … Read More

Fix Cellular Data Not Working on iPhone X or iPhone with iOS 11

Apr 8, 2018 - 4 Comments
Fix iPhone inability to use cellular data

Some iPhone users may find that cellular data is suddenly not working. The inability to transmit cellular data can seemingly happen spontaneously, and while you can typically still make or receive a phone call when this happens, you just can’t send or receive any data transmission for things like using the web, imessage, social media, … Read More

Mac Mouse Double-Clicking Instead of Single Clicking? Here’s the Fix

Apr 6, 2018 - 3 Comments
Single click registering as double click on Mac

Some Mac users may encounter a weird issue where they attempt to single click their mouse or trackpad but a double-click is registered instead of the intended single click. This is obviously frustrating since a double-click in the wrong place can perform actions you may not want to perform, like full screening a window or … Read More

How to Mute Dial Sounds on iPhone

Apr 3, 2018 - 5 Comments
How to mute dialing sounds on iPhone

iPhone users may wonder how they can mute the dialing sound effects that are played when a phone number is being dialed into the numeric keypad on an iPhone. Each time you press a number button on the phone keyboard, a new sound effect plays. Some of you may be thinking, that’s great and all … Read More

iPhone X Ringer Volume Very Low? Here’s the Fix

Mar 30, 2018 - Leave a Comment
iPhone X ring volume very low and how to fix

Have you noticed the iPhone X ringer volume goes from loud to low? Often iPhone X users notice that the iPhone X ringtone will sound very quiet after initially sounding loud, but despite pressing the volume up buttons they can’t get the iPhone X ringtone to sound loud again, it’s just stuck quiet. Don’t fret … Read More

How to Enable Voice Navigation in Maps on iPhone

Mar 23, 2018 - 1 Comment
Enable Voice Navigation in Maps on iPhone

By default, the Maps app for iPhone will use voice navigation when giving directions. Voice navigation and talking directions is also the standard setting for Google Maps on iPhone too. But sometimes users can accidentally toggle the voice navigation settings off when they didn’t intend to, or forget to turn the voice navigation settings back … Read More

How to Fix “Verification Required” for Apps Downloads on iPhone and iPad

Mar 18, 2018 - 30 Comments
How to Fix Verification Required message on iPhone or iPad

You may discover a “Verification Required” error message when attempting to install or update free apps from the iOS App Store on an iPhone or iPad, thereby preventing the user from downloading apps or updating any apps. The complete message is either “Verification Required – Before you can make purchases, you must tap Continue to … Read More

Make a SuperDrive Work on Unsupported Macs? It’s Possible!

Mar 17, 2018 - 19 Comments
SuperDrive on a Mac

The Apple SuperDrive is an external CD / DVD drive that reads and writes to optical discs, and while it works great with many Macs, there are some Mac models where the SuperDrive doesn’t work, like any Mac that happened to come with a built-in optical drive. For the computers that do not support the … Read More

How to Delete Apps from iPhone X and 3D Touch iPhone Models

Mar 12, 2018 - 9 Comments
How to delete apps on iPhone X and 3D Touch iPhone models

Removing apps from an iPhone or iPad has always been an easy endeavor, and you can easily uninstall any iOS app from a device in just seconds. Of course iPhone X and 3D Touch iPhone models can still quickly delete apps from the home screen too, but because of some hardware features of those devices, … Read More

How to Fix an Unresponsive iPhone X Screen

Mar 2, 2018 - 15 Comments
How to fix an unresponsive iPhone X screen

Rarely, owners of an iPhone X may discover their screen is unresponsive seemingly at random, where swipes and taps on the screen are either not registered at all, or they have a severe lag and there’s a notable delay before the touch interaction completes. Swipes and gestures suddenly have a huge lag, and taps on … Read More

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