Search Troubleshooting

Resolving Mail Problems After OS X 10.10.4 Update

Jul 5, 2015 - 76 Comments
Fix mail problems after updating OS X

Some Mac Mail users have discovered that Mail app misbehaves after updating to OS X 10.10.4 (and some with OS X 10.11 El Capitan betas) particularly with Exchange and Gmail accounts, but it can happen with other email provider services as well. Typically the problem manifests in one of a few ways; eMail logins suddenly … Read More

Fix Frozen App Store Updates and High softwareupdated CPU in OS X

Jul 1, 2015 - 108 Comments
Stuck App Store frozen Updates tab

Some users who are trying to install OS X Yosemite 10.10.4 or iTunes 12.2 have discovered the Mac App Store will freeze, with an endless spinning wait cursor and the updates never showing up. Investigating further reveals that a process called ‘softwareupdated’ simultaneously goes haywire and consumes 99% CPU for an indeterminate amount of time … Read More

How to Stop Steam Opening Automatically in Mac OS X

Jun 7, 2015 - 6 Comments
Removing Steam from automatic Login app list

Steam offers many great games for Mac users to enjoy, but if you’re a casual gamer you may not be too excited about having the Steam client open itself automatically when logging in or starting up OS X. Fortunately, if Steam opening itself bothers you, it’s very easy to stop this behavior and only open … Read More

iOS Unicode Bug Crashes Messages & Reboots Devices, Here’s a Fix

May 27, 2015 - 20 Comments
Bug crashes Messages app and reboots iPhone

A bug with text rendering in iOS allows a specifically arranged text message to crash the Messages app on iPhone and iPad and then reboot the device. When the device has booted back again, the Messages app becomes unavailable as it crashes immediately upon launch, which has caused some users to think the problem is … Read More

Resolving the “Unable to Download Item. Please Try Again Later” Error Message on iPhone

May 20, 2015 - 7 Comments

A somewhat strange error message can occur at random on iOS, typically for iPhone users, that states “Unable to Download Item. Please try again later” with a “Done” and “Retry” button options. The thing that makes this error message strange is that it appears at random and not after the user has attempted to download … Read More

Fix an “Unapproved Caller” SecurityAgent Message in Mac OS X

May 3, 2015 - 7 Comments
Finder of Mac OS X

Rarely, Mac users may encounter a random error message which appears somewhat disconcerting, with an OS X pop-up message saying “Unapproved caller. SecurityAgent may only be invoked by Apple software.” This message can appear at random when using certain apps, or after logging in or a reboot, and is sometimes followed by crashing and other … Read More

Fix Abnormally Slow Folder Opening & Folder Populating in OS X 10.10.3

Apr 17, 2015 - 63 Comments
Remove CloudKit metadata to fix sluggish Finder behavior in OS X 10.10.3

Some Mac users have experienced a variety of performance issues with OS X Yosemite, ranging from a sluggish and problematic Finder, to WindowServer going crazy pegging the processor, to assorted wi-fi difficulties. While OS X 10.10.3 has helped address some of the trouble, another issue appears to have popped up for a select group of … Read More

Resolving Finder Problems in OS X 10.10.3 Yosemite

Apr 10, 2015 - 76 Comments
Finder of Mac OS X

Some users who have updated to OS X Yosemite 10.10.5, 10.10.4, or 10.10.3 have discovered that Finder will misbehave wildly, sometimes becoming wildly slow and unresponsive, crashing, or using inordinately high CPU. Given that Finder is a critical component of the Mac and nearly all OS X users rely on it for file system navigation, … Read More

Tame High WindowServer CPU Use on a Mac with OS X Yosemite

Apr 6, 2015 - 30 Comments
WindowServer, why do you eat so much CPU? I bought you a new Mac, what else do you want? Please WindowServer, be nice.

The Mac received a many changes with OS X Yosemite along with a notable visual redesign, but some of those changes and various transparent effects may be taking a toll on some users Mac performance with errant WindowServer behavior. This is typically demonstrated with the WindowServer process spiking into heavy CPU use for seemingly no … Read More

How to Exit Out of Full Screen Mode in Mac OS X

Mar 29, 2015 - 9 Comments
Exit full screen mode in OS X

Now that the Mac windows green maximize button defaults to sending apps and windows into Full Screen Mode, a notably sized cohort of OS X users who perhaps didn’t know this behavior changed until accidentally finding out, are left confused with the following question; “how do I get out of full screen mode in OS … Read More

Troubleshoot iTunes 12 Sync Failures & Syncing Problems with iOS 8

Mar 16, 2015 - 52 Comments
iTunes icon

Many users have a love or hate relationship with iTunes, which is required to sync an iPhone, iPad, or iPod touch to a Mac or PC (presumably an Apple Watch too). When iTunes syncing works as intended, that’s fantastic, but sometimes things don’t work out that way. iTunes 12 in particular appears to have some … Read More

Having Safari Problems with iOS 8.2? Try This

Mar 10, 2015 - 45 Comments
Safari icon

Some users who have updated to iOS 8.2 have discovered the Safari web browser no longer works as it should on their iPhone or iPad. There seems to be a few variations of Safari issues with iOS 8.2, but typically the problems manifest as an inability for Safari to launch or stay open, Safari becoming … Read More

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