Typically you can download anything from the Mac App Store without incident, that’s the way things are supposed to work. Sometimes things aren’t so hunky-dory, and one of the more peculiar errors from the App Store is the incredibly vague “We could not complete your purchase – Unknown Error” message.
When you set up a new Mail account in Mac OS X, you typically enter the service provider, email address, and the email accounts password once, then everything just works, right? Well, generally, but sometimes things aren’t so simple, and a frustrating issue that some users encounter is Mail app repeatedly asking for their password, … Read More
Ever needed to reboot an iPhone, iPad, or iPod touch that doesn’t have a functioning power button or a Home button? It’s tricky if not impossible, right? Even with the Assistive Touch on-screen buttons and variety of workarounds for a failed power button, rebooting an iOS device without working hardware buttons is a challenge, but … Read More
From time to time, Apple will offer free out-of-warranty repair services for devices and hardware that are determined to be dysfunctional or defective. For example, many users experienced the failure of their iPhone 5 lock / power button, and Apple later determined that some of the devices manufactured were susceptive to power button failure, thus … Read More
The mouse and trackpad are pretty essential to desktop Mac users, so if the input devices start acting up with mystery clicks, clicks not registering, erratic motions, and other weird behavior, you have good reason to be frustrated.
Some Mac users who partitioned their Macs to dual boot between the beta OS X Yosemite builds and stable OS X Mavericks releases have discovered a disconcerting issue; their Mavericks partition seems to have vanished and been replaced by an “OS X Installer” partition, forcing them to be stuck in OS X Yosemite. The obvious … Read More
Mac users who are dealing with particularly complex or troublesome issues with OS X can turn to an advanced diagnostics tool available from the command line in Mac OS X. The tool, called sysdiagnose, offers detailed technical analysis and reports of a huge variety of components of OS X and the Mac hardware, making it … Read More
Now that OS X Yosemite is in open public beta and generating considerable interest from Mac users, a fair amount of complaints or frustrations have surfaced both in our comments and around the web on forums. Whether it’s a pestering bug, a beloved feature that has gone missing or that was tweaked in Yosemite, something … Read More
With the OS X Yosemite public beta now available to download, some users are experiencing a handful of issues when trying to actually download and install the release.
Have you ever seen the Temperature Warning on the iPhone before, saying “iPhone needs to cool down before you can use it”, appearing seemingly out of nowhere? If you’ve ever left your iPhone outdoors on a hot sunny day for too long, you probably have. And if you haven’t seen that warning, let’s try to … Read More
iCloud Activation Lock is a feature that allows users to lock down an iPhone (or iPad) and require the entry of an Apple ID before the device becomes usable again. It’s part of the excellent Find My iPhone service and is extremely useful for many reasons, but it can also be a real pain if … Read More
If you regularly make backups of your iPhone, iPad, or iPod touch to the computer with iTunes, you may rarely run into an error when iTunes reports it’s unable to backup the iOS device. This is usually accompanied by a very vague error message like “iTunes could not back up the iPhone “(name)” because the … Read More