“We Have Different Phone Numbers, Why Are Our iPhones Ringing at the Same Time?”
Many iPhone users have discovered that since updating a few of the household phones to the latest versions of iOS, suddenly when one iPhone rings, so does another completely different iPhone with a different phone number. This is often the case with spouses and partners who find their iPhone ringing when their wife or husbands iPhone gets a call, and vice versa. You have different phone numbers and different iphones, so why on earth are they both ringing together?
There are actually two reasons that different iPhones with unique phone numbers will ring at the same time as each other, which gives you some options on how to deal with it. Settings-wise, the reason the phones actually ring together is due to a new feature FaceTime called iPhone Cellular Calls, but the underlying cause is more relevant, and that is the sharing of a single iCloud and/or Apple ID. Thus, to resolve the different iPhone ringing together thing, you can either just disable FaceTime iPhone Cellular Calls, or better yet, use a different and unique Apple ID per person (meaning both partners have a unique Apple ID for their specific iPhones).
Half-Solution: Disabling the FaceTime iPhone Cellular Call Feature on Each iPhone
This will stop the different iPhones with unique phone numbers from ringing at the same time, but it does not resolve the underlying cause which is the usage of the same Apple ID on different phones.
- Open the Settings app on both iPhones, then choose “FaceTime”
- Toggle the switch for “iPhone Cellular Calls” to the OFF position on both phones
This will stop the two different iPhones ringing together, but it’s really not the best solution as we’ll cover in a moment.
You’ll also find that by disabling the FaceTime iPhone Cellular Call feature, that any other associated OS X 10.10 or newer Mac will also stop ringing when an inbound call arrives on the iPhone, as will any iPad or other device that is using the latest versions of software that support FaceTime iPhone Cellular Calling – that may or may not be desirable depending on your situation. If you don’t want that to happen and you only want the iPhones to stop ringing together, you’d need to use different Apple ID’s for the phones, which we’ll cover next.
The Real Solution: Use Different Apple ID Logins on Each iPhone
The ideal solution is to use different Apple ID logins on each iPhone, which likely means logging out of an existing Apple ID / iCloud ID, and then logging into a new one or creating a new login.
You can learn how to change an Apple ID on the iPhone here, it’s not technical, but there are some potential complications that all users should be aware of. Notably, changing your Apple ID can pose a problem with Contacts and shared photos, which are tied to the iCloud account, thus logging out of the same account will stop the sharing of those iCloud details. Admittedly, this could make it annoying or impractical for some users, so you’d only want to do this after backing up each device so that if you decide it’s way too annoying or detrimental you can just quickly revert your changes again.