Troubleshooting

Safari is a fantastic web browser on the Mac, but that doesn’t mean it’s always trouble-free. One issue that Safari users may see on the Mac from time to time will cause a webpage to refresh and then throw an error message that says “this webpage was reloaded because a problem occurred”. You might also … Read More

One of the questions many Mac users have when they see newly available system software updates for MacOS is “how long will updating MacOS take?” followed by “why is MacOS update taking forever?” These are both perfectly reasonable questions, and it’s important to remember the answers can vary. But, with modern MacOS, you can also … Read More

Some MacOS Sequoia users have discovered the familiar handy Emoji keyboard shortcut to access the Emoji & Symbols panel is no longer working as expected. This can be immensely frustrating, especially if you rely on it for quick access to emojis in messages, emails, documents, and in general. While it might seem like a minor … Read More

This is a helpful reminder for Mac users that it’s important to periodically restart your Mac to maintain optimal system performance.

Occasionally, some iPhone users have gone to use their Camera app and discovered the Camera app icon is missing from their iPhone Home Screen. Uh oh! Does this mean your Camera app was deleted? What do you do now? Don’t distress, fixing a missing Camera app on iPhone is usually pretty easy. The Camera app … Read More

Many Mac, iPhone, and iPad users are discovering that installing the latest available system software updates of MacOS Sequoia 15.3.1, iOS 18.3.1, and iPadOS 18.3.1 will automatically enable Apple Intelligence, even if the feature has been disabled before. While this doesn’t happen to everyone, some Mac, iPhone, and iPad users are seeing an Apple Intelligence … Read More

Sometimes you might start downloading an app onto an iPhone or iPad but then decide you either don’t need the app, don’t want the app, or perhaps just don’t want to download the app right now, whether due to bandwidth or connectivity issues, or any other reason. If you need to cancel an app download … Read More

MacBook Pro users with a Touch Bar equipped model may find themselves using Safari and have the Touch Bar constantly show a seemingly random “Touch ID to Autofill” or “Touch ID to Sign In” request, even if they’re using a website or a webpage with no forms, nothing to sign into, and nothing to autofill. … Read More

The iPad mini 7 is a great little iPad and the first mini model to support Apple Intelligence. If you recently got an iPad mini 7, you might be wondering how you can restart the device, shut it down, and force restart the mini, all of which are common tasks for troubleshooting and even just … Read More

The Mail app on iPhone and iPad has been around since the beginning of those devices, and many people have grown familiar with how the Mail app works and behaves. But recently, Apple has been making a lot of tweaks and adjustments to the Mail app, and some of these changes are not necessarily welcome … Read More

Some iPhone and iPad users may occasionally notice that their iPhone app icons show up as blank white or grey icons with a grid like appearance on them of a cross and circles. If you’ve never seen this before, it can be confusing, especially since there is no clear indication on what the blank icon … Read More

Some MacOS Sequoia users have discovered that the com.apple.mediaanalysisd directory in MacOS is taking up very large amounts of disk storage capacity with cache files. If you have discovered your Mac disk space has reduced since installing or updating to MacOS Sequoia, the inordinately large com.apple.mediaanalysisd cache file issue could be to blame. A variety … Read More

You may occasionally find a situation where a question mark icon appears in the Mac Dock, sometimes it’s even several question mark icons. If you click on the question mark icon in the Dock, nothing happens. What is the question mark? Why is there a question mark icon in the Dock? How do you remove … Read More

If you have recently opened the Mail app after updating to iOS 18.2 or iPadOS 18.2, you likely discovered that Mail now defaults to a Mail “Categories” view, showing distinct mail category inboxes; “Primary”, “Transactions”, “Updates”, and “Promotions”. Presumably Apple chose to redesign everyones inbox and enable Mail Categories by default on iPhone and iPad … Read More

One of the best features of modern MacOS versions, from Sequoia 15.0 onward, is iPhone Mirroring, which allows Mac users to interact with their iPhone and use their iPhone directly from their Mac. iPhone Mirroring is almost entirely full featured in that you can access basically every iPhone feature from the Mac… but “almost entirely” … Read More

A strange bug is impacting some iPhone, iPad, and Mac users, where they are presented with new “iCloud Terms & Conditions” to accept, but they are not able to accept them. On a Mac this is particularly annoying because the iCloud Terms & Conditions popup and screen will continuously bother you, but it’s equally annoying … Read More

Data loss is one of the most terrifying experiences to encounter in our digital lives, and so it’s no surprise that iPhone and iPad users who encountered a recent issue with iCloud Notes disappearing from their devices caused significant distress. But Apple has now officially acknowledged the disappearing iCloud Notes problem, and has provided a … Read More

Some iPhone users have noticed Bluetooth connection problems after updating their device to iOS 18, often presenting as dropping connections, or as an inability to connect to Bluetooth devices, whether those Bluetooth devices are speakers, hearing aids, headphones, car stereo systems, or even gaming controllers. Often you can resolve Bluetooth issues by simply toggling Bluetooth, … Read More