Troubleshooting

If you’re a Safari user who recently updated iOS or MacOS, you may occasionally run into a “Not Secure” message near the top of the screen when viewing some websites or while browsing the web. That ‘Not Secure’ text is simply a notification from Safari that the webpage or website is using HTTP, rather than … Read More

The default keyboard settings on modern Mac OS versions include a shortcut for typing periods quickly. This means that hitting the spacebar twice will insert a period automatically at the end of a sentence or word. Automatically typing periods comes to the Mac from the iPhone and iPad world, and while some the period typing … Read More

If you open iTunes and expect to access your local music library collection, you might be perplexed when you find that a music library is not immediately visible. Instead, launching modern versions of iTunes goes directly to the iTunes Store. Some iTunes users then attempt to access their iTunes music library by selecting the ‘Music’ … Read More

Have you ever been typing on a Mac laptop keyboard and noticed that hitting the spacebar sometimes randomly inserts double spaces between words? Or maybe you’re typing some other letter and randomly two of that key is doubled-typed? Some MacBook Pro, MacBook Air, and MacBook users have discovered this happens seemingly at random, where hitting … Read More

As you may have noticed, a prominent microphone button is visible on the iOS keyboard for iPhone and iPad, which when tapped will use voice-to-text to dictate spoken text to the iOS device in lieu of typing. Some users may never use the microphone button, while others may accidentally tap on the mic button, in … Read More

“Help, my AirPods are disconnecting randomly!” AirPods generally work great once they have been setup with an iPhone, iPad, or Apple Watch, but rarely some AirPods users may experience frequent random disconnections. When this is occurring, the AirPods disconnect from the iPhone, iPad, or Apple Watch, and sometimes get stuck disconnecting and reconnecting with frequency, … Read More

Resetting AirPods returns AirPods to factory default settings, this procedure can be helpful for troubleshooting various problems with AirPods, but it can also be necessary if you plan on giving used AirPods to someone else, or even to sync and connect the AirPods to another compatible device. Essentially this will be resetting AirPods to factory … Read More

Wondering how to access AirPlay audio controls in iOS 16, iOS 15, iOS 14, iOS 13, iOS 12, and iOS 11 on an iPhone or iPad? You might not be alone, as accessing the AirPlay controls for audio streaming is tucked away behind another panel in the iOS Control Center, making it very easy to … Read More

iOS is the operating system that runs on every iPhone, and iPadOS on every newer iPad, but while many users may know the model of their iPhone or iPad, perhaps fewer people may know what version of iOS or iPadOS they are running. Knowing what version of iOS is installed and running on an iPhone … Read More

Have you ever needed to know which version of Mac OS was on a computer? For some users the answer may be never, but others may need to know exactly what version of Mac OS system software is running on a particular Mac. Typically the need to know which MacOS version is on a Mac … Read More

Some Mac users may occasionally run into a somewhat strange error when they try to open an app that was downloaded to their Mac, upon launching the app a little “verifying” progress bar will appear and stall for a moment before an error alert message says “Appname.app is damaged and can’t be opened. You should … Read More

If you use Microsoft Word and Microsoft Office on Mac you may have noticed that Word has aggressive autocorrect functionality which is separate from the general MacOS autocorrect feature. Essentially this means that Microsoft Word autocorrect will continue even if you disable autocorrect in Mac OS through System Preferences. Autocorrect is often one of those … Read More

Rarely you may need to enter into Recovery Mode on an iPad Pro in order to restore iPadOS/iOS or update iPadOS/iOS software. The latest iPad Pro models without a Home button make the typical process of getting into Recovery Mode impossible however, so if you have a new iPad Pro 11 inch or 12.9 inch … Read More

Placing an iPhone XS, iPhone XR, or iPhone XS Max into DFU mode may be necessary as a troubleshooting step in some situations in order to restore an iPhone. DFU mode is a low-level device restore state that allows for an iPhone to be restored directly from firmware, it requires a Mac or Windows PC … Read More

Pop-up windows on the web may be annoying in general, but many financial, banking, and tax websites use pop-ups to display documents or additional information. Thus while many people think of web pop-ups as frustrating or bad, sometimes they’re a necessary part of using a particular website or accessing some material. But pop-up windows are … Read More

Some iPhone users have discovered cellular data issues after installing the iOS 12.1.3 update, showing “No service”, no cellular data, no cellular reception bars, and sometimes seeing a “Cellular Update Failed” message similar to what was happening with some iPhones after installing iOS 12.1.2. This seems to mostly impact iPhones on particular cellular networks, but … Read More

If you have previously installed VirtualBox on the Mac but no longer need the application, you may be interested in uninstalling VirtualBox completely. Because VirtualBox places application components and dependencies throughout the MacOS file system, uninstalling VirtualBox thoroughly is not just a simple matter of dragging and dropping the application into the Trash, like how … Read More

Sometimes you may need to forcibly restart an iPad Pro, usually because of some freezing software or buggy behavior, but sometimes just as a general troubleshooting step. Initiating a forced reboot on iPad Pro models with Face ID and without a Home button is different from the process was on earlier iPad devices. This article … Read More