Troubleshooting

Do you feel like battery life has worsened since updating a Mac laptop to MacOS Mojave? Some Mac users have discovered their battery life has reduced after updating a MacBook, MacBook Pro, or MacBook Air to MacOS Mojave 10.14.x, or just that battery life seems to drain faster than expected. Here we will discuss a … Read More

If you have connected an iPhone, iPad, or iPod touch to a USB accessory, or even a Mac or PC lately, you may have seen an “USB Accessory – Unlock iPhone to use accessories” message appear on the screen (or “Unlock iPad to use accessories” for iPad of course). This message appears on screen due … Read More

Have you been experiencing wi-fi problems since installing MacOS Mojave 10.14 on a Mac? While MacOS Mojave works great for most Mac users with compatible Macs (and even for many Macs that are unofficially able to run Mojave), a small number of MacOS Mojave users have discovered that wireless networking is having difficulties for them. … Read More

Visual Voicemail on iPhone makes checking voicemail super easy, whether it’s just quickly listening to a voicemail message or reading voicemail transcripts, so it’s understandably frustrating if you discover that voicemail is suddenly not working on the iPhone. One peculiar voicemail issue on iPhone can be where there are numerical indicators showing new voicemail messages, … Read More

Have you seen a cloud symbol appear next to the app name of an icon on your iPhone or iPad screen? If so, you might be wondering what that white cloud symbol means, what it does, and how to get rid of it, and you’re certainly not alone! After fielding varieties of this question a … Read More

Have you ever noticed that your iPad or iPhone wallpaper moves around as you pick up the device and physically move it around? If you’re prone to motion sickness, you’ve almost undoubtedly noticed this Perspective Zoom feature, as the parallax effect induces nausea in some susceptible users, and for others they’re maybe just left wondering … Read More

Are you not ready to upgrade to MacOS Mojave yet? If so, you may wish to disable and hide the “Upgrade to macOS Mojave” notification banner that comes up frequently in prior versions of Mac OS system software, as Apple pushes users to upgrade to the latest MacOS release. Whether you’re avoiding the MacOS Mojave … Read More

Have you unintentionally used an Apple ID or logged into an Apple ID on a Mac that isn’t yours, or perhaps that you don’t want iCloud access on? If so, you may wish to remove that Apple ID and iCloud account from that Mac. Similarly, you may want to delete an Apple ID from a … Read More

If you’re currently running macOS Mojave, you can re-download a macOS High Sierra installer for whatever reason to macOS Mojave. Re-downloading older versions of macOS system software can be desirable for a variety of reasons, and in this case getting the older High Sierra release is most often to create a macOS High Sierra USB … Read More

Wondering where the Bluetooth status indicator icon went in iOS 12 or later? As you may recall, prior versions of iOS has a Bluetooth icon that would appear in the status bar at the top of an iPhone or iPad screen when Bluetooth was enabled. But with iOS 12 and newer, that Bluetooth on status … Read More

If you have updated to iOS 13 or iOS 12, you may be wondering where did the little Details “(i)” information button go in Messages for iPhone or iPad? The “i” info button in a Message thread used to be always visible in the upper right corner of a message conversation thread on an iPhone … Read More

Rarely, iPhone and iPad users may encounter a “Cannot Get Mail” error message in the Mail app of iOS, indicating that Mail for iOS is unable to retrieve new emails or some other issue with the mail account as configured. The full error message shows up as pop-up window and usually says something along the … Read More

The Messages app has changed the way users access all photos from within a message conversation. No longer can you simply tap on the camera button to access your photos library from Messages, in iOS 13 and iOS 12 you will instead access your photos from the app icon drawer within the Messages app on … Read More

Rarely, you may need to reinstall macOS Mojave system software, usually for troubleshooting purposes. Reinstalling MacOS Mojave as discussed here will aim to only reinstall the macOS Mojave system software itself, it will not erase the drive, nor will it remove any user data or user files, making it ideal for troubleshooting. This walkthrough will … Read More

If you’re a Mac command line user you may have noticed that many frequently used commands entered into the Terminal (or iTerm) result in an “Operation not permitted” error message since updating to MacOS Mojave 10.14 or later, including Sonoma, Ventura, Monterey, and Big Sur. The “Operation not permitted” error in the Terminal can be … Read More

Did your iPhone start playing a loud alarm sound with an Emergency Alert notice or Presidential Alert message on your screen? Then you may have received the test of the “Presidential Alert” from the Emergency Alerts system sent to your phone! Indeed most Americans received an alert on their cell phone (iPhone or Android) that … Read More

Want to check for software updates in macOS Big Sur, Catalina, or MacOS Mojave? Perhaps you’re wondering where system software updates went in MacOS Mojave or Catalina? You may have noticed that the Software Update mechanism is different in MacOS Mojave and Catalina than in other recent prior Mac OS releases, with system software updates … Read More

The iPhone XS Max, iPhone XS, and iPhone XR have new and different methods for force restarting these model iPhones, due to the fact that none of these models have a Home button. Initiating a forced restart on these new iPhone models may be different and slightly more complicated than before, but it’s still easy … Read More