Fix iTunes Network Connection Timed Out & Error -3259 During iPhone Update
Some users report variations of a “Network Connection Timed Out” error when trying to update their iPhone, iPad, or iPod touch to a newer version of iOS or even when attempting to connect to the iTunes Store. Errors include but are not limited to:
- “There is a problem downloading the software”
- “Network Connection Timed Out”
- “iTunes could not connect to the Store. An unknown error occurred (-3259). Make sure your network connection is active and try again.”
- “There was an error downloading your music (-3259)”
- “Cannot connect to iTunes Store”
- iTunes Error 9808
- Variations of iTunes Error -3259
These are usually pretty simple errors to fix and we have several methods below.
Before going any further to troubleshoot this error message, make sure the following is true:
- You are connected to the internet
- You have the latest version of iTunes. That applies to both Mac and Windows
If you’re still having problems, here are some troubleshooting tips to fix and resolve various iTunes and iOS software update connection errors:
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