How to Report Bugs in iOS 10 & Send Feedback to Apple

Jul 20, 2016 - 18 Comments

Report iOS 10 Bugs

Now that iOS 10 public beta is available to install for anyone, users can run the beta system software on any compatible iPhone, iPad, or iPod touch. Of course since it’s beta software, users may encounter bugs, or there may be behavior that is generally unexpected or could be improved upon in the iOS 10 betas.

Rather than just being annoyed, beta testers can do their part to improve iOS 10 by reporting bugs directly to Apple. Additionally, the Feedback app in iOS 10 Public Beta can be used to offer general feedback about iOS 10 to Apple, offering the beta tester the potential to help shape the next major iOS release.


Remember, when filling out bug reports or offering feedback about an operating system or experience in iOS, be as specific as possible.

How to Report Bugs in iOS 10 and Send Feedback to Apple

All users in the iOS 10 Public Beta program will have access to the Feedback feature where bugs and other feedback can be sent to Apple, here is how it works:

  1. Open the “Feedback” app on the iOS device, it’s a purple icon with a (!) exclamation point on it and may appear on one of the secondary Home Screens
  2. send-feedback-apple-ios-public-beta-1

  3. Log in with your Apple ID as requested
  4. Click on the “New Feedback” button
  5. Create new iOS 10 feedback

  6. Fill in each section of the feedback, including basic information about what is being reported, where the issue is happening, what type of issue is occurring, and various other details about the bug or problem – be descriptive and detailed if possible, as more details and information can be beneficial to reproducing the problem and makes the issue more likely to be fixed
  7. Fill in feedback and submit iOS 10 feedback to Apple

  8. Optionally, attach a screenshot or video that demonstrates or displays the issue, bug, quirk, interface oddity, or whatever else in iOS 10 that you are reporting to Apple
  9. When finished, tap on the “Submit” button

If you are attaching logs and other details, a confirmation dialog will come up asking you to confirm that you don’t mind submitting some details about the device and potentially other personal information with the bug report. You can remove the logs and re-submit the feedback if you do not wish to include that data.

Confirm feedback
That’s it! Your bug report or general feedback has been sent to Apple, where it may be reviewed and, with any luck, the problem reported will be fixed.

The Feedback Assistant app includes an inbox, drafts, submitted, and outbox folder, where you may get some communication from Apple either about general beta announcements, or perhaps even about a specific issue or feedback you submitted.

Remember, as you participate in the public beta program and use iOS 10, don’t forget to submit feedback to Apple using the Feedback app!

Oh and on a quick side note, if you discover the beta experience is just too buggy to be tolerable for whatever reason, you can downgrade iOS 10 back to iOS 9 as described here.

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Posted by: Paul Horowitz in iPad, iPhone, Tips & Tricks, Troubleshooting

18 Comments

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  1. Todd Commons says:

    I can’t stand the new lock screen of iOS 10. I hope they give us “swipe to unlock” again as an option because the new iOS 10 lock screen is bad user experience.

  2. John says:

    Is this article serious?
    Or I’ve cumbersome perception?!
    :)

    • Paul says:

      Yes of course, this is not The Onion ;)

      Anyway, I know many people who are beta testing iOS 10 and complain about various bugs, features, changes, or whatevers, but they aren’t filling out feedback. Without feedback, the public beta is not serving it’s purpose! Report your bugs and feedback if you are beta testing :)

      • John says:

        Am a beta tester, therefore I support the work for development of macOS and iOS. I think therefore am beta tester. (To help)

  3. UglyStuff says:

    I too would like the Swipe To Unlock feature to return, though you can now (as of this 3rd beta) set the Home button to unlock your phone without actually pressing it, just by touching it (provided you’ve got TouchID enabled).

    Same goes for having to use the Home button every time you want to navigate between apps: given the low threshold of resistance that piece of hardware has exhibited in the past, it would be wise for Apple to introduce swiping gestures à la webOS…

    • Kirk says:

      I hope you are filing reports and sending feedback about these features you wish to change, if you don’t let your voice known directly through the feedback mechanism than nothing will change!

      Anyway, I agree, I don’t like the new lock screen behavior at all in iOS 10. I want to enable Slide to Unlock in iOS 10 for the lock screen, and swipe for camera access in iOS 10.

      • John says:

        Kirk, if you swipe the screen left, the camera app opens (i6 Plus).

        But the lock screen behaviour is good. If your fingerprint isn’t recognised, then use your passcode. So simple and works perfectly good.

        • UglyStuff says:

          I agree that swiping left to open the Camera app quickly becomes second nature, and with the new setting allowing you to unlock via TouchID without actually pressing the Home button all the way down, it’s a bit easier to unlock the phone, plus I’m pretty sure that the Swipe To Unlock feature is not coming back anytime soon, but I still would like swiping gestures to be extended to the whole UI, not just the lockscreen…

          And yes, I posted my suggestions, rants, raves and otherwise pestering comments on the Feedback app.

          Am not holding my breath waiting for things to change, though…

          • John says:

            We need to report everything thus we can reach our aims to change something.

            But Uglystaff, what do you think, how could to use the swipe in other apps?!? Maybe in safari (to revert back to previous page)?!

            I think, the swipe option to unlock is not necessary anymore, because with swipe gesture we can reach other useful feature (to right the widgets, to left the camera, but on widget side the search feature is available); pretty cool solution.

  4. Gruber Acolyte says:

    iOS 10 is perfect, iOS is perfect comrade, there is nothing wrong with any of it, it is perfection perfected. All hail iOS 10, it is the best most perfect creation from Apple ever. It will only be surpassed by iOS 11 in its perfection.

    The user is the problem, comrade. The user is always the problem. You are holding it wrong. You are installing iOS wrong. You are using it wrong. You are doing it wrong, it is your fault if iOS 10 does not perform perfectly for you. You must visit a reeducation camp and learn how to glory in iOS 10 like a true believer. iOS 10 is the best, it is perfect. Thank you Lords of Apple for iOS 10, it is the highest glory.

  5. UglyStuff says:

    To John and his last reply to my reply to his reply to Kirk’s reply…

    (Man, this is getting complicated… More so when the “Reply” button is missing…)

    I was thinking about being able to return to Homescreen withouth having to use the Home button, for example.

    (As already exists when you’ve updated an app, tapped “Open”, then are proposed to return to the AppStore app thanks to a “Return to…” button/arrow in top left corner of your screen.)

    Jailbreaking your phone will let you install tweaks that let you do that: you can, for example, swipe the notification area right, or left, to achieve that, or double-tap it, or what have you.

    There are also tweaks that wil let you switch between the last two used apps via swiping gestures: that’s nifty when you are using, say, Safari to search stuff, and posting said stuff on Twitter, for example.

    Generally speaking, I wish Apple would force iPhone users to use the Home button all the time, given its propensity to become inoperable over time.

    My two cents…

    • UglyStuff says:

      I didn’t mean to write:

      “Generally speaking, I wish Apple would force iPhone users to use the Home button”,

      but:

      “Generally speaking, I wish Apple would ***NOT*** force iPhone users to use the Home button”…

      Hey, good people at osxdaily, how about an Edit button in your comment section…?

      Just sayin’…

  6. Miichael says:

    I can’t seem to open my phone unless I use Siri, which is a nightmare. After half an hour, I turned Siri off. Otherwise it just goes to Voice Control and I can’t access my phone.

  7. Miichael says:

    Oh, I see. It’s a different way to open it. Apple should warn you about this. You press on the Home button and it unlocks (notice at the top of the screen), then you press again and it opens the phone.

  8. Miichael says:

    You press on the Home button and it unlocks (notice at the top of the screen), then you press again and it opens the phone.

  9. wayne says:

    i like the new stopwatch look, i just hope they added a way to start it without clicking on the screen like the volume button just like the way they did on the camera. just a suggestion.

  10. Palanmat says:

    After the public release, my feedback assistant dissapeared. Still running the beta profile. Still have a couple apps that won’t update, and can’t use. Everything I use daily lags, and I can’t report it. iOS 10 is lucky to get a sub par rating for me. Major disappointment.

  11. Ledsteplin says:

    I have submitted 30 bug reports since the beginning of iOS 10 public beta. It has consumed 12 gb of my storage space on my 6s Plus. There’s apparently no way to delete the submitted reports. I’ll have to delete the profile to get my storage space back.

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