Troubleshooting

If you’re unable to resolve any issue that you’re facing with an Apple device or service, you can always get in touch with an Apple Support agent for further assistance. Moreover, you can do this right from your iPhone or iPad.

Is your iPhone or iPad’s screen stuck in landscape or portrait mode while using a particular app? Or perhaps, you’re unable to switch between the orientations no matter what you do on your device? This issue is not exactly uncommon, but it’s frustrating, and fortunately, it’s very minor and pretty easy to fix.

Did you purchase a used iPhone from someone only to be welcomed with an Activation Lock screen? Or, did you forget your Apple ID details and get locked out of your own iPhone? Either way, there are multiple ways to go about resolving the activation lock situation on an iPhone (or iPad for that matter).

Is your Apple Pencil not pairing with your iPad or is it getting randomly disconnected while in use? This could be due to a number of different factors since it relies on a wireless connection and packs its own battery. Don’t fret though, since most disconnection and pairing issues with Apple Pencil can be fixed … Read More

Mac users may occasionally find themselves wanting to clean install macOS Big Sur onto a Mac. A clean installation of macOS Big Sur basically means the entire hard drive – including the system itself, all data, all apps, user accounts, literally everything – is erased, and then a fresh clean install of macOS Big Sur … Read More

By default, Sidecar for Mac sets iPad to be on the right side of the Mac display, but what if you want to change the iPad position to be on the left side? Or to the top, or bottom of the Mac display? Or perhaps you want the iPad display to be a little bit … Read More

If you use iTunes or macOS Finder to locally back up your iPhone or iPad, you could run into a situation where you forgot the devices backup password, and you’re no longer able to use this backup to restore your device. That’s not a great feeling, but don’t panic quite yet because if you find … Read More

Rarely, Mac users encounter an “Import Failed” error message when trying to open the Mail app in Mac OS, with a brief Message Import splash screen. The import failure prevents the Mail app from opening any further, and therefore renders the Mail app and inboxes unusable. This can happen on any version of Mail for … Read More

Is your Apple Watch not pairing with your iPhone? Or did it get disconnected after successfully setting it up using your iPhone? This issue isn’t exactly uncommon, but in most cases, you can resolve it within a matter of minutes.

If you’re trying to install an iOS or iPadOS software update and discover a failure error that states “Unable to Install Update – An error occurred installing iOS 14.5” (or any iOS/iPadOS x.x.x) with an option to Retry or to Remind Me Later, you may be understandably frustrated. Fortunately this is usually pretty easy to … Read More

Are you receiving an error message saying “This connection is not private” when you’re trying to access a website in Safari from iPhone, iPad, or Mac? Many users have seen this error at some point as they browse the web, and this can be bypassed or ignored quickly fixed regardless of what device you use.

Are you facing ongoing issues, problems, or quirks with HomePod? If so, one of the troubleshooting methods would be resetting your device. Fortunately, resetting your HomePod to its default settings can be done in a few seconds using the Home app.

Did your HomePod stop responding to your queries all of a sudden? Is Siri not being activated when you press the top of your HomePod? This may be either a glitch or a connectivity issue that can often be easily resolved by just rebooting the device.

HomeKit devices can include everything from Apple products like Apple TV and HomePod to third party devices like smart power outlets, smart lightbulbs, security cameras, doorbell cameras, garage door openers, light switches, and so much more. HomeKit devices are used with the Home app on iPhone, iPad, or Mac, and while they should be working … Read More

Did one of your apps stop responding while you were working on a Mac? Perhaps you tried closing or quitting the app but to no avail? This can happen from time to time where an app freezes up or becomes unresponsive, and while it’s frustrating, there are multiple ways to fix frozen apps easily on … Read More

Booting an Apple Silicon Mac into Recovery Mode is slightly different from booting into recovery on an Intel Mac. If you’re new to Apple Silicon Mac ownership, it can be helpful to understand how recovery mode works on the new Mac architecture.

Having trouble booting up an Apple Silicon M1 Mac normally? Booting into Safe Mode can help troubleshoot issues on a Mac, and help to determine if a particular problem is software related, MacOS related, or even hardware related. If you have an Apple Silicon MacBook Pro, MacBook Air, or Mac mini however, you’ll find the … Read More

Wondering how to perform some common troubleshooting tasks like force restarting an Apple Silicon M1, M2, or M3 Mac? If you are an early adopter an Apple silicon MacBook Pro, MacBook Air, or Mac mini, you might be curious how some some tasks are different, since M1-powered Macs are based on a completely different chip … Read More