“Internal Error” or “Unknown Error” Occurred During iOS Install? Easy Fix!

Oct 12, 2011 - 24 Comments

Internal error during iOS update

While many users have reported trouble free updates to iOS, others are running into a variety of errors in the process. One of the more common is “Error 3200” or “Error 3002”, the fix for that is fairly simple and we’ve already covered it but nonetheless the error has plagued enough users for it to become a trending topic on Twitter.

As the day has progressed though, more and more error messages are popping up, everything from “An internal error occurred” with no number, to “An unknown error occurred (3004)” or with a wide variety of other error codes, ranging from 1600 to 3200.
Read more »

By Paul Horowitz - iPad, iPhone, Troubleshooting - 24 Comments

Fix Error 3002 & Error 3200 During iOS Update

Oct 12, 2011 - 126 Comments

iTunes icon A fair amount of users have ran into “Error 3002” and “Error 3200” during the iOS update process with iTunes. It’s not entirely clear what’s causing this, but we have provided a solution that should work for both Mac and Windows users to resolve the error message so that you can update your iPhone, iPad, or iPod touch as intended.

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Set Up iCloud in iOS & Mac OS X

Oct 12, 2011 - 104 Comments

iCloud Apple has rolled out iCloud, the cloud syncing service that automatically syncs all your content to all of your devices, be it an iPhone, iPod touch, Mac, PC, iPad, whatever. It also includes things like Find My iPhone and Find My Mac, in addition to several web apps that let you get your Mail, Contacts, and Calendar while on the go, via any web browser. It’s an awesome service, it’s free, and you don’t want to miss it. Here’s how to set it up from any iPhone, iPad, or Mac:
Read more »

By Paul Horowitz - iPad, iPhone, Mac OS, Tips & Tricks - 104 Comments

iOS 5 Now Available [Download Links]

Oct 12, 2011 - 345 Comments

iOS 5 download available now

iOS 5 has just been released by Apple. The hotly anticipated update brings a variety of major new features to the iOS platform, including Notifications, iMessage, wireless syncing, iCloud support, Twitter integration, Reminders, in addition to over 200 overall feature updates or enhancements.

You can update to iOS 5 through iTunes, plug in your device and launch iTunes and you will get an update notification. Be sure to backup your existing iOS installation before proceeding.

Download iOS 5

Other than updating through iTunes, you can also download iOS 5 IPSW directly from the links below and install the firmware manually.

Build number is 9A334, these links are hosted on Apple’s servers, if you are having trouble downloading IPSW, right-click and choose “Save As”.

Apple TV 2 has also been updated, but is technically on iOS 4.4 with a custom build of 9A334v.

iOS 5 is compatible with iPad, iPad 2, iPhone 3GS, iPhone 4 CDMA & GSM, and iPod touch 3rd and 4th generations. iOS 5 also marks the first time that the CDMA and GSM builds of iOS are the same version. All new Apple hardware including iPhone 4S will ship with iOS 5 pre-installed.

By Matt Chan - iPad, iPhone, News - 345 Comments

Mac OS X 10.7.2 Software Update Released [Download Links]

Oct 12, 2011 - 32 Comments

Mac OS X 10.7.2 Update

Apple has released the second update to Lion, Mac OS X 10.7.2, the build is 11C74 The focus of OS X 10.7.2 is on bringing iCloud support to Mac OS X Lion, and also includes Find My Mac and Back to My Mac features. You can learn how to setup iCloud here, it’s very easy.

Download Mac OS X 10.7.2

Download from the Apple  menu and “Software Update” or use the direct links below to grab it from Apple:

The update will likely be bundled with OS X Lion on the Mac App Store in the near future as well.

Release notes are as follows:
Read more »

By Matt Chan - Mac OS, News - 32 Comments

iPhone 4S Reviews Roundup

Oct 11, 2011 - 8 Comments

iPhone 4S

iPhone 4S reviews are rolling in, and we’ve gathered a roundup of some of the early ones. Unsurprisingly, the reviews are overwhelmingly positive, making note of the new iPhones specs, speed, camera improvements, iOS 5, and of course, Siri.

ThisIsMyNext offers a solid great review with tons of pictures, giving the device 8.6/10 overall:

If you’re an owner of an older iPhone, or someone looking to switch to an iPhone from a different platform, there’s never been a better Apple device to buy. The iPhone 4S is an astoundingly good phone.

TIMN/The Verge also has the best video review for those with low patience, it’s just shy of 3 minutes and covers the essentials:

SlashGear goes in depth with the 4S, but also covers tons of iOS 5 features. They praise maintaining the iPhone 4 body and focusing on the internals instead:

Wisely resisting the urge to change design for the sake of change, Apple has focused its attention where it will count the most: creating a longer-lasting smartphone that takes better photos, runs apps more smoothly and helps people efficiently manage their mobile lives whether they’re within cable’s reach of their home or office or otherwise. Meanwhile, Siri proves that the company still has what it takes to deliver game-changing functionality.

There will undoubtedly be smartphones with faster processors, or more megapixels to their cameras, or high-speed 4G connectivity, or bigger, better resolution displays, but it’s difficult to imagine any of them competing with the joined-up ecosystem Apple now offers. Challenging the iPhone isn’t just about creating one single, better smartphone, but a portfolio of consistent products and services. The iPhone 4S may look the same as before, but it arguably represents just as much of a shift in the industry as the original iPhone ever did.

Read more »

By Matt Chan - iPhone, News - 8 Comments

Why Steve Jobs Always Wore a Black Turtleneck

Oct 11, 2011 - 21 Comments

Steve Jobs and the black turtleneck

Ever wonder why Steve Jobs always wore a black mock turtleneck and jeans? Thanks to his upcoming biography, Steve Jobs, we have an answer. Here’s the fascinating excerpt:

On a trip to Japan in the early 1980s, Jobs asked Sony’s chairman Akio Morita why everyone in the company’s factories wore uniforms. He told Jobs that after the war, no one had any clothes, and companies like Sony had to give their workers something to wear each day. Over the years, the uniforms developed their own signatures styles, especially at companies such as Sony, and it became a way of bonding workers to the company. “I decided that I wanted that type of bonding for Apple,” Jobs recalled.

Sony, with its appreciation for style, had gotten the famous designer Issey Miyake to create its uniform. It was a jacket made of rip-stop nylon with sleeves that could unzip to make it a vest. So Jobs called Issey Miyake and asked him to design a vest for Apple, Jobs recalled, “I came back with some samples and told everyone it would great if we would all wear these vests. Oh man, did I get booed off the stage. Everybody hated the idea.”

In the process, however, he became friends with Miyake and would visit him regularly. He also came to like the idea of having a uniform for himself, both because of its daily convenience (the rationale he claimed) and its ability to convey a signature style. “So I asked Issey to make me some of his black turtlenecks that I liked, and he made me like a hundred of them.” Jobs noticed my surprise when he told this story, so he showed them stacked up in the closet. “That’s what I wear,” he said. “I have enough to last for the rest of my life.”

This clip was mailed to Gakwer by Walter Isaacson himself, the author of Jobs biography.

By Matt Chan - News - 21 Comments

Steve Jobs Planned Out 4 Years of New Products Before Death, Apple’s Future Will “Blow Your Mind”

Oct 11, 2011 - 40 Comments

One More Thing... & Steve Jobs

I believe Apple’s brightest and most innovative days are ahead of it.

That is what Steve Jobs said in his resignation letter from August, and now, despite his passing, we’re starting to understand why. Citing sources within Apple, the DailyMail says that Steve Jobs carefully planned out four years of new products for the company to release. They specifically cite new iPod, iPad, iPhone, and MacBooks, and while these items are highly anticipated, they aren’t terribly surprising.

So what should we really expect from Apple in the years to come? We can get an idea by looking at a recent piece by TechCrunch, citing an unnamed but “veteran” Silicon Valley CEO who says that Apple has 5% of it’s non-retail workforce devoted to chip design and architecture alone:

“Steve Jobs told me he has 1,000 engineers working on chips,” he said. “Getting low power and smaller is the key to everything.”

Why so many engineers on chip design? And how might low power and smaller chips translate into new products?

“form factor no longer becomes an issue,” explained the Silicon Valley CEO

Going further, TechCrunch quotes their own MG Siegler from a few months back, who was told by sources that future Apple products will “blow your mind”:

It’s the longer roadmap that should really be the grand finale in the Jobs’ fireworks show.

Talking to sources in recent months, there has been one common refrain: that the things Apple is working on right now are the best things the company has ever done. These are things that will “blow your mind”, I’ve been told.

All of this adds up to quite a teaser, and so the future of Apple very well may be Job’s final “One More Thing…”.

By Paul Horowitz - News - 40 Comments

iTunes 10.5 Released, Download Now to Prepare for iOS 5 & iCloud

Oct 11, 2011 - 34 Comments

iTunes 10.5

Apple has released iTunes 10.5 in preparation of iOS 5 and iCloud. The latest version is a major update that includes full iCloud support, in addition to the highly anticipated Wi-Fi syncing feature, which allows anyone to sync an iPhone, iPad, or iPod touch with iTunes wirelessly as long as they’re on the same wifi network.

iTunes 10.5 is required for installing and using iOS 5.

Download iTunes 10.5

There are several ways to get the latest version of iTunes:

  • Download iTunes 10.5 directly from Apple.com (Windows & Mac OS X)
  • Check Software Update in Mac OS X
  • Update directly within iTunes 10.4

If you choose to download through Apple, keep in mind that you don’t need to fill out an email address, and you can just click on the big blue “Download Now” button to get iTunes.

iTunes 10.5 Download on Apple

The release notes attached to Software Update are as follows:

What’s new in iTunes 10.5

• iTunes in the Cloud. iTunes now stores your music and TV purchases in iCloud and makes them available on your devices anywhere, any time, at no additional cost.

• Automatic Downloads. Purchase music from any device or computer and automatically download a copy to your Mac and iOS devices.

• Download Previous Purchases. Download your past music, TV, app, and book purchases again, at no additional cost. Previous purchases may be unavailable if they are no longer on the iTunes Store.

• Sync with your iPhone, iPad, or iPod touch with iOS 5.

• Wi-Fi Syncing. Automatically sync your iPhone, iPad, or iPod touch with iTunes any time they’re both on the same Wi-Fi network.

For information on the security content of this update, please visit: http://support.apple.com/kb/HT1222.

Stay tuned, iOS 5, iCloud, and Mac OS X 10.7.2 are soon to follow.

By Matt Chan - iPad, iPhone, iTunes, Mac OS - 34 Comments

Clean the Mac OS X Desktop Automatically

Oct 11, 2011 - 11 Comments

Clean a Mac OS X Desktop, Automatically

If your Mac OS X desktop quickly turns into a cluttered mess of files and folders while you work, you’re not alone. The busier (or less organized) you are, the quicker this accumulates, until finally the Finder is so covered in files that you can barely see the wallpaper. Sometimes mine gets so full that I just hide the desktop icons so I can deal with them later, but that’s not necessarily the best solution.

This is where Clean steps in, the free app automatically moves files from your desktop to a specified location, which are then grouped by day or month. You can set it to run once a day or once a week, or you can force it to run at any time just by clicking the “Clean now” button.

Download Clean from the Mac App Store (free)

automatically clean up the Mac Desktop

What if you have a really important file or folder sitting on your dekstop? Give it a Finder label and set Clean to ignore labels, it’ll stay there while the rest are swept away into your previously chosen destination. A great use case is to create an alias to the folder that you are sending all the desktop files to, and give that folder a label so it stays put, that way you can quickly access all your organized and tidied up files directly from the desktop.

Clean is a simple timesaving app that is a must have for anyone who fears desktop clutter, plus it’s free, highly recommended.

By Paul Horowitz - Mac OS, Tips & Tricks - 11 Comments

Will the iPhone Always Have a 3.5″ Screen?

Oct 10, 2011 - 42 Comments

iPhone screen size and accessibility

Ever wonder why the iPhone has a 3.5″ screen while the Android world is off pushing into greater and greater dimensions? Dustin Curtis theorizes that the reason iPhone continues to have a 3.5″ screen is so that nearly everyone can use the phone one-handed, because their thumbs reach nearly everywhere on the screen without trouble. Curtis put together the graphic shown above to demonstrate this, comparing thumb accessibility on an iPhone with its 3.5″ screen vs a Galaxy S II with a 4.2″ display, which he complains is too large. As demonstrated, large portions of the Android screen are inaccessible one-handed by his thumbs, and presumably for many other individuals as well.

Touching the upper right corner of the screen on the Galaxy S II using one hand, with its 4.27-inch screen, while you’re walking down the street looking at Google Maps, is extremely difficult and frustrating. I pulled out my iPhone 4 to do a quick test, and it turns out that when you hold the iPhone in your left hand and articulate your thumb, you can reach almost exactly to the other side of the screen. This means it’s easy to touch any area of the screen while holding the phone in one hand, with your thumb. It is almost impossible to do this on the Galaxy S II.

Furthermore, John Gruber of DaringFireball suggests that Apple could have chose a 4″ screen a long time ago, but decided on the 3.5″ display sometime in 2006:

Bigger is not necessarily better. Apple decided on the optimal size for an iPhone display back in 2006. If they thought 4-inches was better, overall, as the one true size for the iPhone display, then the original iPhone would have had a 4-inch display.

These are interesting thoughts to consider, but personally I’d be surprised if Apple never went to a larger display on the iPhone. I think a 4″ screen would be more than usable by nearly everyone, assuming the devices border was thin enough to easily reach beyond the border (remember the edge-to-edge screened iPhone rumors?).

By Paul Horowitz - iPhone - 42 Comments

Steve Jobs Death Certificate Reveals Cause of Death to be Respiratory Arrest Due to Metastatic Pancreatic Tumor

Oct 10, 2011 - 6 Comments

Steve Jobs

Steve Jobs death certificate has revealed the official cause of death to be respiratory arrest, with “metastatic pancreas neuroendocrine tumor” as the underlying cause. The certificate, as mentioned by Bloomberg, also notes that the death occurred five years after the onset of the tumor, which suggests that Jobs had a recurrence of cancer sometime in 2006.

Mr Jobs was initially diagnosed with a rare form of pancreatic cancer in 2003, which was followed in 2004 by a surgery to remove the tumor. Initially thought to be a successful surgery, in 2009, Steve Jobs then underwent a liver transplant for unspecified reasons. Jobs took his final medical leave in January of 2011, before resigning as CEO of Apple in August, and passing away at about 3:00pm on October 5, 2011.

The death certificate listed his occupation as “entrepreneur”, and also notes that Steve Jobs died in his Palo Alto, California home. He was buried at an unspecified non-denominational cemetary in California’s Santa Clara county on October 7 at a private funeral.

By Matt Chan - News - 6 Comments

Facebook for iPad is Now Available

Oct 10, 2011 - 2 Comments

Facebook for iPad

The wait is over, Facebook has released their much anticipated iPad app onto the iOS App Store and it is now available to download from Apple. The app is full featured but seems to focus on photo sharing and the ability to play existing Facebook games directly within the application through HTML5. Facebook emphasizes the following points on the iPad apps page:

Enjoy bigger, better photos
Your photos take on new life on the iPad. They’re big, high-res and easy to flip through—like a real photo album.

Focus on what matters
With less on the screen, it’s easier to zoom in on your friends’ photos, updates and stories.

Navigate anywhere, fast
Just tap, slide or pinch to get from one screen to another and back again in no time.

Never lose your place
Use simplified navigation to send a message, see your notifications or browse your bookmarks without switching screens.

Play games on the go
Play your favorite Facebook games wherever you are, and on a bigger screen.

Tap to send messages
A simple dropdown menu makes it easy to scan and send messages without visiting your inbox.

Apparently Americans spend 16% of their total online time using Facebooks web site and mobile applications, so this is a fairly significant app release.

Grab it from the App Store here as a + version or check out Facebooks page

Read more »

By Matt Chan - iPad, News - 2 Comments

Enable Motion Blur Effect for Launchpad Movements in Mac OS X Lion

Oct 10, 2011 - 15 Comments

Blur Launchpad Movements in Mac OS X Lion

Want to add some additional eyecandy to Mac OS X Lion‘s Launchpad feature? Open Launchpad and hit Command+M to enable a motion blur that is seen at various Launchpad events.

You can immediately see the effect by swiping between Launchpad screens or by using the Command+Arrow keys to navigate around. The motion blur also effects opening folders in Launchpad, as the folders spring open the icons will blur as they zoom down:

Motion blur in Launchpad folders

(Yes that is a custom Launchpad folder background)

Screenshots only do the motion blur effect so much justice and it’s best experienced directly. If you want to disable the blur, just hit Command+M again and you’ll be back to the default setting.

The blur effect was seen in the very first introduction to Mac OS X Lion last year at the “Back to the Mac” event, but for whatever reason Apple decided against enabling it by default in the shipping version of OS X 10.7. I have noticed that if OS X is running low on memory or if CPU use is heavy, the blur can be somewhat choppy, which may go to explain why it’s not a default setting.

Enjoy this? Check out some more Launchpad tricks while you’re at it.

By William Pearson - Mac OS, Tips & Tricks - 15 Comments

iPhone 4S Sets New Sales Record, Over 1 Million Pre-Orders in 24 Hours

Oct 10, 2011 - 10 Comments

Apple iPhone 4S

Demand for the iPhone 4S has been explosive, and the next gen phone has sold over 1 million units in the first 24 hours of pre-sales, according to Apple. This smashes the previous 24-hour record of 600,000 units set by iPhone 4 last year, making the iPhone 4S the most successful product launch in Apple’s history.

CUPERTINO, California—October 10, 2011—Apple® today announced pre-orders of its iPhone® 4S have topped one million in a single day, surpassing the previous single day pre-order record of 600,000 held by iPhone 4. iPhone 4S is the most amazing iPhone yet, packed with incredible new features including Apple’s dual-core A5 chip for blazing fast performance and stunning graphics; an all new camera with advanced optics; full 1080p HD resolution video recording; and Siri™, an intelligent assistant that helps you get things done just by asking.

“We are blown away with the incredible customer response to iPhone 4S,” said Philip Schiller, Apple’s senior vice president of Worldwide Product Marketing. “The first day pre-orders for iPhone 4S have been the most for any new product that Apple has ever launched and we are thrilled that customers love iPhone 4S as much as we do.”

The remainder of the press release covers iPhone 4S pricing and availability information and can be read on Apple.com.

There were early indicators last week that the 4S would be a massive hit, when the initial pre-orders quickly sold out, which in turn pushed delivery time back a few weeks for any new orders. As of this moment, the delivery schedule for new orders remains at 1-2 weeks across all carriers, but if you want to get your hands on a 4S right away you may have to wait in line at an Apple Store this Friday.

By Matt Chan - iPhone, News - 10 Comments

Charlie Rose on Steve Jobs Legacy, with Eric Schmidt, Mark Andreessen, & Walt Mossberg

Oct 9, 2011 - 10 Comments

Charlie Rose has spent the latter half of this week with segments and interviews devoted to Steve Jobs. The video above features discussions with former Google CEO and current Google Chairman Eric Schmidt, Wall Street Journal reporter and friend of Jobs, Walt Mossberg, and Marc Andreessen, a venture capitalist and the creator of the Mosaic web browser and Netscape.

The video is slightly under an hour and well worth watching for anyone interested in Steve Jobs and his legacy. This is the third episode of Charlie Rose in recent days to be devoted to Jobs, the first was a re-airing of a 1996 interview with Jobs about Pixar and the film Toy Story, and the second featured Steve Wozniak and Bob Iger – that video is yet to be posted online.

Update: Video has been moved below to prevent auto-playing on the home page, our apologies.

Read more »

By Paul Horowitz - News - 10 Comments

A Steve Jobs Biographical Movie? Sony Pictures Entertainment Bought the Rights

Oct 9, 2011 - 5 Comments

Steve Jobs biography as a movie Sony Pictures Entertainment has bought the rights to make a movie on Steve Jobs life, based on the upcoming biography by Walter Isaacson. While this was initially a rumor, the New York Times has since confirmed the news:

The studio late this week concluded a deal to buy film rights to the authorized biography “Steve Jobs,” from Walter Isaacson, according to a person who was briefed on the deal and spoke on the condition of anonymity because the studio had not authorized a public statement.

Isaacson has been reportedly paid $1 million in advance for the rights, and another $2 million will go his way if and when the movie is produced. There is no word yet on a filming or release schedule.

It’s hard to anticipate the style of film, but Sony Pictures Entertainment is the same movie studio that produced The Social Network, the dramatic and darkly intriguing film about Mark Zuckerberg and the founding of Facebook that garnered critical acclaim and won several Oscars.

By Matt Chan - News - 5 Comments

Apple History Book “The Macintosh Way” by Guy Kawasaki, Available Free

Oct 8, 2011 - 19 Comments

Guy Kawasaki Macintosh Way

Interested in Apple history? You should download Guy Kawasaki’s book “The Macintosh Way”, which he just made available for free as a PDF right here. Guy Kawasaki worked at Apple from 1983 to 1987 and was one of the employees charged with marketing the Macintosh at its introduction in 1984.

Adding even more Apple history to the book, the Foreword is written by former Apple executive Jean-Louis Gassée:

Read more »

By Paul Horowitz - Fun, Mac - 19 Comments

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