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How to Find the Serial Number of an iPhone, iPad, or iPod Touch

Sep 13, 2015 - 14 Comments
Find an iPhone Serial Number in iOS Settings

Knowing an iOS devices serial number is useful for a wide variety of reasons, from checking warranty status, determining if it’s eligible for a free repair from Apple, checking unlock status, checking for iCloud Activation Lock, insurance purposes, repairs, registering a phone for a variety of services, amongst other reasons. We’ll show you how to … Read More

Drag & Drop Not Working in Mac OS X? Simple Troubleshooting Tips

Sep 7, 2015 - 114 Comments
The Mac trackpad

Drag and drop is an essential feature on the Mac that is used frequently for interactions in the Mac OS Finder and throughout other applications, so obviously if drag and drop stops working seemingly out of the blue, you’ll want to resolve that fairly quickly. While this is a somewhat rare issue, a failure of … Read More

How to Check iCloud Activation Lock Status of an iPhone, iPad, or iPod touch

Sep 4, 2015 - 4 Comments
How to check iCloud Activation Lock status

iCloud Activation Lock is a great feature which allows owners to lock down an iPhone, iPad, or iPod touch and prevent it from being used in the event that a device has been misplaced, stolen, or lost. This is part of the Find My iPhone feature set, and it’s a very welcome addition for iDevice … Read More

How to Fix Crashing Apps on iPhone & iPad

Sep 3, 2015 - 206 Comments
Fix app crashes on iPhone and iPad

Though iPhone and iPad apps are generally very stable, sometimes you’ll encounter an application that crashes at random. In iOS, a crashing app usually presents as an app that seems to quit itself immediately, returning back to the Home Screen of the device without user intent. An app crash can happen immediately upon launching the … Read More

How to ‘UnTrust’ All Computers from iPhone & iPad

Aug 26, 2015 - 11 Comments
How to reset the Trust This Computer alert in iOS

When you connect an iPhone, iPad, or iPod touch to a computer, you’ll see a familiar “Trust This Computer?” pop-up on the iOS device screen with two options “Trust” and “Don’t Trust”. If you intend to use the computer with the iOS device users will tap on “Trust”, which gives the computer access to the … Read More

How to Restore a Mac from a Time Machine Backup

Aug 24, 2015 - 55 Comments
How to restore an entire Mac from Time Machine backup

Need to restore a Mac from a Time Machine backup? This article will show you how to do that. While Macs have a great reputation for being stable and rarely experiencing major issues, the reality is that sometimes things can go wrong. Typically this happens when either a hard drive fails or a Mac OS … Read More

Faulty iPhone 6 Plus Cameras to Be Replaced Free by Apple

Aug 22, 2015 - 20 Comments
iPhone Plus rear camera

Apple has launched a replacement program for malfunctioning rear cameras on some iPhone 6 Plus models. The affected iPhone 6 Plus devices have a camera component failure which causes photos and video taken with the devices rear camera to appear blurry rather than focused (note Apple calls the rear camera on iPhones the iSight camera, … Read More

Mac USB Ports Stopped Working? It’s Likely Easy to Fix

Aug 9, 2015 - 99 Comments
Mac USB ports not working? It's probably an easy fix

While Macs usually work flawlessly, sometimes peculiar issues pop up. One such unusual case is when the USB ports on a Mac suddenly stop working, seemingly out of the blue. While there may be several reasons (or no reason) for USB ports ceasing to function with no cause, the good news is that it’s typically … Read More

How to Force Reboot Apple Watch

Aug 5, 2015 - 4 Comments
Apple Watch trio of devices

Apple Watch is generally very stable and rarely needs to be rebooted or restarted, but sometimes it can become stuck, frozen, unresponsive, or a feature of Apple Watch may stop working as intended. Typically if those situations arise, you can get Apple Watch back to working order again by issuing a forced restart of the … Read More

Not Happy with OS X El Capitan? How to Send Feedback to Apple

Jul 20, 2015 - 13 Comments
Send Feedback to Apple about OS X Yosemite

OS X El Capitan (10.11) is part of an open Public Beta, which means that any user can opt-in to install and run the beta version of the future OS X system software on their Mac. This is a chance for Mac users to help shape the future of OS X, and a great way … Read More

Resolving Mail Problems After OS X 10.10.4 Update

Jul 5, 2015 - 123 Comments
Fix mail problems after updating OS X

Some Mac Mail users have discovered that Mail app misbehaves after updating to OS X 10.10.4 (and some with OS X 10.11 El Capitan) particularly with Exchange and Gmail accounts, but it can happen with other email provider services as well. Typically the problem manifests in one of a few ways; eMail logins suddenly stall … Read More

Fix Frozen App Store Updates and High softwareupdated CPU in OS X

Jul 1, 2015 - 115 Comments
Stuck App Store frozen Updates tab

Some users who are trying to install OS X Yosemite 10.10.4 or iTunes 12.2 have discovered the Mac App Store will freeze, with an endless spinning wait cursor and the updates never showing up. Investigating further reveals that a process called ‘softwareupdated’ simultaneously goes haywire and consumes 99% CPU for an indeterminate amount of time … Read More

How to Downgrade iOS 9 Beta to iOS 8

Jun 12, 2015 - 26 Comments
iOS 9 compatible devices

iOS 9 may be exciting with new features and refinements, but running beta software on a primary iPhone or iPad is rarely recommended, as the experience is less than optimal at the moment. For those who installed iOS 9 beta only to discover it’s current state is a bit of a buggy battery drain, the … Read More

How to Stop Steam Opening Automatically in Mac OS X

Jun 7, 2015 - 16 Comments
Removing Steam from automatic Login app list

Steam offers many great games for Mac users to enjoy, but if you’re a casual gamer you may not be too excited about having the Steam client open itself automatically when logging in or starting up Mac OS X. Fortunately, if Steam opening itself bothers you, it’s very easy to stop this behavior and only … Read More

iOS Unicode Bug Crashes Messages & Reboots Devices, Here’s a Fix

May 27, 2015 - 20 Comments
Bug crashes Messages app and reboots iPhone

A bug with text rendering in iOS allows a specifically arranged text message to crash the Messages app on iPhone and iPad and then reboot the device. When the device has booted back again, the Messages app becomes unavailable as it crashes immediately upon launch, which has caused some users to think the problem is … Read More

How to Repair Photos Library to Fix Common Issues with Photos App on Mac OS X

May 21, 2015 - 131 Comments
The Photos Library package file in Mac OS X

The Mac Photos app works well for most users, but occasionally a variety of hiccups can be encountered when interacting with photo libraries, ranging from crashes, to hanging on Photos app launch, a failed import, thumbnails missing from an image library, pictures missing from a library that was imported, or even a completely empty Photos … Read More

Resolving the “Unable to Download Item. Please Try Again Later” Error Message on iPhone

May 20, 2015 - 78 Comments
iPhone

A somewhat strange error message can occur at random on iOS, typically for iPhone users, that states “Unable to Download Item. Please try again later” with a “Done” and “Retry” button options. The thing that makes this error message strange is that it appears at random and not after the user has attempted to download … Read More

How to Cancel Printing & Print Jobs in Mac OS X

May 18, 2015 - 6 Comments
Delete print jobs in Mac OS X

If you’ve ever printed anything from a computer, you’ve inevitably wound up trying to print something that you soon discovered wasn’t needed. Regardless, rather than letting the print job continue and waste ink and paper, the best thing to do is cancel the printers print job or jobs. There are a few ways to cancel … Read More

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