While some users are having trouble with cellular data not working at all in iOS 9 with certain apps, another set of iPhone users are experiencing the opposite problem, with excessive mobile data consumption after updating their iPhones to iOS 9. Given that most users don’t have unlimited data plans, heavy cellular data usage can … Read More
A number of iPhone and iPad users have discovered cellular data usage is failing to work after updating to iOS 9. The cellular data problem is typically manifested in a few ways; either an outright failure to transmit any data or access the internet whatsoever when the iPhone or iPad is connected to a cellular … Read More
Have you ever checked for an iOS update and discovered the wrong version is showing up to install? Typically this happens when a new iOS update version becomes available, but the Software Update section of the iOS Settings app displays an older now outdated version as available to install on the iPhone, iPad, or iPod … Read More
If you’re one of the many users updating to iOS 9 today, you may have come across a rather frustrating error message stating “Software Update Failed. An error occurred downloading iOS 9.” and, naturally you’re probably looking for a solution for that error message to get iOS 9 updated successfully on your iPhone, iPad, or … Read More
If you find yourself needing to reset an Apple Watch to factory default settings, perhaps to erase personal data from it, to start fresh, for troubleshooting purposes, lending to someone else, for resale, or whatever else, you’ll discover the entire procedure is performed on the Apple Watch itself. That makes it a bit different from … Read More
If you have attempted to enable backup encryption in iTunes for an iPhone, iPad, or iPod touch, you may encounter this fairly frustrating error message; “The password you entered to protect your iPhone backup could not be set. Please try again.” Assuming you do try again, you wind up in an endless loop of entering … Read More
Knowing an iOS devices serial number is useful for a wide variety of reasons, from checking warranty status, determining if it’s eligible for a free repair from Apple, checking unlock status, checking for iCloud Activation Lock, insurance purposes, repairs, registering a phone for a variety of services, amongst other reasons. We’ll show you how to … Read More
Drag and drop is an essential feature on the Mac that is used frequently for interactions in the Mac OS Finder and throughout other applications, so obviously if drag and drop stops working seemingly out of the blue, you’ll want to resolve that fairly quickly. While this is a somewhat rare issue, a failure of … Read More
iCloud Activation Lock is a great feature which allows owners to lock down an iPhone, iPad, or iPod touch and prevent it from being used in the event that a device has been misplaced, stolen, or lost. This is part of the Find My iPhone feature set, and it’s a very welcome addition for iDevice … Read More
Though iPhone and iPad apps are generally very stable, sometimes you’ll encounter an application that crashes at random. In iOS, a crashing app usually presents as an app that seems to quit itself immediately, returning back to the Home Screen of the device without user intent. An app crash can happen immediately upon launching the … Read More
When you connect an iPhone, iPad, or iPod touch to a computer, you’ll see a familiar “Trust This Computer?” pop-up on the iOS device screen with two options “Trust” and “Don’t Trust”. If you intend to use the computer with the iOS device users will tap on “Trust”, which gives the computer access to the … Read More
Need to restore a Mac from a Time Machine backup? This article will show you how to do that. While Macs have a great reputation for being stable and rarely experiencing major issues, the reality is that sometimes things can go wrong. Typically this happens when either a hard drive fails or a Mac OS … Read More
Apple has launched a replacement program for malfunctioning rear cameras on some iPhone 6 Plus models. The affected iPhone 6 Plus devices have a camera component failure which causes photos and video taken with the devices rear camera to appear blurry rather than focused (note Apple calls the rear camera on iPhones the iSight camera, … Read More
While Macs usually work flawlessly, sometimes peculiar issues pop up. One such unusual case is when the USB ports on a Mac suddenly stop working, seemingly out of the blue. While there may be several reasons (or no reason) for USB ports ceasing to function with no cause, the good news is that it’s typically … Read More
Apple Watch is generally very stable and rarely needs to be rebooted or restarted, but sometimes it can become stuck, frozen, unresponsive, or a feature of Apple Watch may stop working as intended. Typically if those situations arise, you can get Apple Watch back to working order again by issuing a forced restart of the … Read More
OS X El Capitan (10.11) is part of an open Public Beta, which means that any user can opt-in to install and run the beta version of the future OS X system software on their Mac. This is a chance for Mac users to help shape the future of OS X, and a great way … Read More
Some Mac Mail users have discovered that Mail app misbehaves after updating to OS X 10.10.4 (and some with OS X 10.11 El Capitan) particularly with Exchange and Gmail accounts, but it can happen with other email provider services as well. Typically the problem manifests in one of a few ways; eMail logins suddenly stall … Read More
Some users who are trying to install OS X Yosemite 10.10.4 or iTunes 12.2 have discovered the Mac App Store will freeze, with an endless spinning wait cursor and the updates never showing up. Investigating further reveals that a process called ‘softwareupdated’ simultaneously goes haywire and consumes 99% CPU for an indeterminate amount of time … Read More
