Troubleshooting

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Why You Should Always Use the Free AppleCare Repair Service

Aug 6, 2014 - 14 Comments
AppleCare Repair Summary for iPhone

From time to time, Apple will offer free out-of-warranty repair services for devices and hardware that are determined to be dysfunctional or defective. For example, many users experienced the failure of their iPhone 5 lock / power button, and Apple later determined that some of the devices manufactured were susceptive to power button failure, thus … Read More

Fixing Odd Mac Mouse or Trackpad Behaviors & Random Clicks

Aug 1, 2014 - 6 Comments
Apple Magic Mouse and Magic Trackpad weird behavior resolutions

The mouse and trackpad are pretty essential to desktop Mac users, so if the input devices start acting up with mystery clicks, clicks not registering, erratic motions, and other weird behavior, you have good reason to be frustrated.

Stuck in Yosemite with OS X Installer Drive and a Missing OS X Mavericks Partition? Here’s the Fix

Jul 31, 2014 - 5 Comments
Select Mavericks partition from OS X Yosemite to return back at boot

Some Mac users who partitioned their Macs to dual boot between the beta OS X Yosemite builds and stable OS X Mavericks releases have discovered a disconcerting issue; their Mavericks partition seems to have vanished and been replaced by an “OS X Installer” partition, forcing them to be stuck in OS X Yosemite. The obvious … Read More

Advanced Mac OS X Diagnostics & Troubleshooting with sysdiagnose

Jul 29, 2014 - 7 Comments
sysdiagnose advanced Mac diagnostics in OS X

Mac users who are dealing with particularly complex or troublesome issues with OS X can turn to an advanced diagnostics tool available from the command line in Mac OS X. The tool, called sysdiagnose, offers detailed technical analysis and reports of a huge variety of components of OS X and the Mac hardware, making it … Read More

Don’t Like Something in OS X Yosemite? Let Apple Know with Feedback Assistant

Jul 28, 2014 - 51 Comments
OS X Yosemite logo

Now that OS X Yosemite is in open public beta and generating considerable interest from Mac users, a fair amount of complaints or frustrations have surfaced both in our comments and around the web on forums. Whether it’s a pestering bug, a beloved feature that has gone missing or that was tweaked in Yosemite, something … Read More

Troubleshooting OS X Yosemite Beta 1 Download Errors & Problems

Jul 24, 2014 - 48 Comments
Failed to download Yosemite error message

With the OS X Yosemite public beta now available to download, some users are experiencing a handful of issues when trying to actually download and install the release.

3 Tips to Prevent iPhone Overheating & Temperature Warnings

Jul 22, 2014 - 24 Comments
Prevent iPhone from Overheating

Have you ever seen the Temperature Warning on the iPhone before, saying “iPhone needs to cool down before you can use it”, appearing seemingly out of nowhere? If you’ve ever left your iPhone outdoors on a hot sunny day for too long, you probably have. And if you haven’t seen that warning, let’s try to … Read More

How to Remotely Disable iCloud Activation Lock from an iPhone

Jul 21, 2014 - 30 Comments
How To Turn Off iPhone Activation Lock Remotely

iCloud Activation Lock is a feature that allows users to lock down an iPhone (or iPad) and require the entry of an Apple ID before the device becomes usable again. It’s part of the excellent Find My iPhone service and is extremely useful for many reasons, but it can also be a real pain if … Read More

Fix a “iTunes Could Not Backup iPhone” Error Message

Jul 16, 2014 - 6 Comments
Starting an iOS Device backup to iTunes

If you regularly make backups of your iPhone, iPad, or iPod touch to the computer with iTunes, you may rarely run into an error when iTunes reports it’s unable to backup the iOS device. This is usually accompanied by a very vague error message like “iTunes could not back up the iPhone “(name)” because the … Read More

Force iOS to Recalculate Device Usage Statistics with a Reboot

Jul 3, 2014 - Leave a Comment
Settings

The device Usage statistics shown in iOS Settings > General > Usage offer a quick look at how much capacity is available, actively being used by apps, and their respective data and caches. Similarly, usage data is also available to track app cellular data usage. Sometimes these usage statistics will appear blank though, showing a … Read More

Fix an “Activation Error” After an iPhone Reset / Restore

Jul 2, 2014 - 7 Comments
Bypassing Activation Error on iPhone with the menu options

If you’ve ever reset an iPhone to factory default settings or restored a device to set it up as new, you may have run into this “Activation Error” message when going to set up the iPhone again. The accompanying message is somewhat vague and not particularly helpful, saying “Activation request could not be completed. If … Read More

iPhone 5 Camera Not Working? A Light Press May Fix It

Jun 22, 2014 - 77 Comments
iPhone 5 camera loose causing malfunction

My iPhone 5 camera completely stopped working recently, and appeared to stay that way despite forced resets, killing camera apps, and every other traditional troubleshooting trick in the book. What do I mean by stopped working? I mean the Camera app loads, but the camera viewfinder shows nothing at all just a black screen, and … Read More

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