From time to time, Apple will offer free out-of-warranty repair services for devices and hardware that are determined to be dysfunctional or defective. For example, many users experienced the failure of their iPhone 5 lock / power button, and Apple later determined that some of the devices manufactured were susceptive to power button failure, thus … Read More
The mouse and trackpad are pretty essential to desktop Mac users, so if the input devices start acting up with mystery clicks, clicks not registering, erratic motions, and other weird behavior, you have good reason to be frustrated.
Some Mac users who partitioned their Macs to dual boot between the beta OS X Yosemite builds and stable OS X Mavericks releases have discovered a disconcerting issue; their Mavericks partition seems to have vanished and been replaced by an “OS X Installer” partition, forcing them to be stuck in OS X Yosemite. The obvious … Read More
Mac users who are dealing with particularly complex or troublesome issues with OS X can turn to an advanced diagnostics tool available from the command line in Mac OS X. The tool, called sysdiagnose, offers detailed technical analysis and reports of a huge variety of components of OS X and the Mac hardware, making it … Read More
Now that OS X Yosemite is in open public beta and generating considerable interest from Mac users, a fair amount of complaints or frustrations have surfaced both in our comments and around the web on forums. Whether it’s a pestering bug, a beloved feature that has gone missing or that was tweaked in Yosemite, something … Read More
With the OS X Yosemite public beta now available to download, some users are experiencing a handful of issues when trying to actually download and install the release.
Have you ever seen the Temperature Warning on the iPhone before, saying “iPhone needs to cool down before you can use it”, appearing seemingly out of nowhere? If you’ve ever left your iPhone outdoors on a hot sunny day for too long, you probably have. And if you haven’t seen that warning, let’s try to … Read More
iCloud Activation Lock is a feature that allows users to lock down an iPhone (or iPad) and require the entry of an Apple ID before the device becomes usable again. It’s part of the excellent Find My iPhone service and is extremely useful for many reasons, but it can also be a real pain if … Read More
If you regularly make backups of your iPhone, iPad, or iPod touch to the computer with iTunes, you may rarely run into an error when iTunes reports it’s unable to backup the iOS device. This is usually accompanied by a very vague error message like “iTunes could not back up the iPhone “(name)” because the … Read More
The device Usage statistics shown in iOS Settings > General > Usage offer a quick look at how much capacity is available, actively being used by apps, and their respective data and caches. Similarly, usage data is also available to track app cellular data usage. Sometimes these usage statistics will appear blank though, showing a … Read More
If you’ve ever reset an iPhone to factory default settings or restored a device to set it up as new, you may have run into this “Activation Error” message when going to set up the iPhone again. The accompanying message is somewhat vague and not particularly helpful, saying “Activation request could not be completed. If … Read More
My iPhone 5 camera completely stopped working recently, and appeared to stay that way despite forced resets, killing camera apps, and every other traditional troubleshooting trick in the book. What do I mean by stopped working? I mean the Camera app loads, but the camera viewfinder shows nothing at all just a black screen, and … Read More