Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Actually Turn Off Wi-Fi and Bluetooth in iOS 11

Oct 4, 2017 - 41 Comments
How to disable wi-fi and Bluetooth in iOS 11

With iOS 11, the new Control Center toggles for turning off Wi-Fi and Bluetooth do not actually turn off Bluetooth and Wi-Fi on an iPhone or iPad. Instead, if you hit the buttons for disabling Wi-Fi or Bluetooth in Control Center, the iPhone or iPad will disconnect from wi-fi or Bluetooth, but not actually turn … Read More

How to Force Restart iPhone 8 and iPhone 8 Plus

Sep 28, 2017 - 11 Comments
How to force restart iPhone 8 Plus and iPhone 8

Apple has changed how to forcibly restart an iPhone 8 and iPhone 8 Plus, with the device now relying on a sequence of three button presses to complete the hard reboot procedure. If you’ve been trying to forcibly reboot an iPhone 8 or iPhone 8 Plus to no avail, it is because all of the … Read More

How to Download a Full macOS High Sierra Installer App

Sep 27, 2017 - 71 Comments
Download the complete macOS High Sierra Installer application

Many Mac users who are attempting to download macOS High Sierra from the Mac App Store will find that a small 19 MB version of “Install macOS High Sierra.app” downloads to the /Applications folder of the target Mac, rather than the complete 5.2 GB Installer application for macOS High Sierra. This is annoying because it … Read More

Troubleshooting iOS 11 Problems

Sep 26, 2017 - 225 Comments
Troubleshooting iOS 11 problems

Most users are able to install iOS 11 onto an iPhone or iPad without any incident, and they are ready to enjoy the best new features available in the new system software version. But that’s most users. Unfortunately, problems may arise during an iOS software update, either when attempting to install, or with a failed … Read More

How to Install iOS 11 Manually with IPSW Firmware and iTunes

Sep 24, 2017 - 18 Comments
iOS 11 IPSW

While most users should update to iOS 11 using the standard software update mechanisms within Settings app or iTunes, another more technical option is available that utilizes device-specific firmware (IPSW) to install iOS 11 onto an iPhone or iPad. In general, using IPSW to update iOS system software is considered advanced and is therefore only … Read More

iOS 11 Battery Draining Fast? How to Fix iOS 11 Battery Life Problems

Sep 22, 2017 - 47 Comments
Fix iOS 11 battery life problems

Some users who updated to iOS 11 have discovered their battery life on an iPhone or iPad is running down faster than usual. Experiencing rapid battery drain after iOS updates can be frustrating, but often there are reasons why the iPhone or iPad battery is draining faster than usual after a system software update like … Read More

How to Downgrade iOS 11 to iOS 10.3.3 on iPhone and iPad

Sep 20, 2017 - 121 Comments
How to downgrade iOS 11 to iOS 10

Don’t like iOS 11 on your iPhone or iPad? You can downgrade to iOS 10.3.3 if you act quickly. Maybe you don’t like the update, maybe you find iOS 11 battery life to be poor, or app compatibility to be a problem, or perhaps you think the performance is subpar. Whatever the reason, you can … Read More

How to Downgrade iTunes 12.7 to iTunes 12.6

Sep 17, 2017 - 75 Comments
Downgrade iTunes 12

Some users may determine that iTunes 12.7 along with the removal of the App Store and other changes are incompatible with their particular workflow. With a little effort, you can downgrade iTunes 12.7 back to iTunes 12.6 on either a Mac OS computer or Windows PC.

How to Access iCloud Settings on iPhone and iPad

Sep 4, 2017 - 4 Comments
Find where iCloud Settings located in iOS

iOS Settings used to be easily accessed by going to the Settings app and then to the clearly labeled “iCloud” section of Settings, but modern versions of iOS for iPhone and iPad have changed how iCloud Settings are labeled and where those configuration options are located. This has led to some amount of confusion with … Read More

Safari for Windows? Download & Run Safari in Windows…. If You Must

Aug 27, 2017 - 17 Comments
Safari for Windows

Some Windows users may wish to run the Apple Safari web browser on a Windows PC. Usually this is developers or designers who need to confirm compatibility or to support a particular end user experience with the older Safari PC browser. Well there’s good news if that describes you; it turns out that you can … Read More

Broken iPhone Screen? Here’s How to Repair & Get it Fixed

Aug 6, 2017 - 34 Comments

Have you broken your iPhone screen before? It’s not a particularly pleasant experience. I recently dropped my $950 iPhone 7 Plus onto a dirt trail from about three feet up and the screen completely shattered, to the point where glass shards were sticking out. Uh oh, a broken iPhone screen! Now what!? If you break … Read More

iPhone Voicemail Won’t Play? Here’s How to Fix That

Aug 3, 2017 - 13 Comments
Fix iPhone voicemail not playing

The iPhone Visual Voicemail feature gathers voicemails as audio files on the iphone, found within the Voicemail tab of the Phone app. When you want to play a voicemail, you simply tap on one of the voicemail messages in Phone app and it should play the voicemail audio as expected. Should is the operative word … Read More

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