Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Fix “No Sender” & “No Subject” Mail Bug in iOS 13 & iPadOS 13

Sep 28, 2019 - 23 Comments
No Sender and No Subject email bug on iPhone

If you launched Mail app on iPhone or iPad after updating to iOS 13 or iPadOS 13 and now discovered new emails are showing up as “No Sender” and with “No Subject”, then you’re certainly not alone. This appears to be a known bug impacting a fair number of iPhone and iPad users after updating … Read More

How to Update Apps in iOS 13 & iPadOS 13

Sep 25, 2019 - 18 Comments
How to update specific apps on iOS 13 and iPadOS 13

How do you update apps on iPhone with iOS 13 and iPad with iPadOS 13? You might be asking this question if you opened the App Store and discovered there is no longer an “Updates” tab since updating your iPhone, iPad, or iPod touch to iOS 13 and iPadOS 13 or later. Not to worry, … Read More

iOS 13 Battery Life Bad? Tips to Fix Battery Drain in iOS 13

Sep 23, 2019 - 43 Comments
Fix bad iOS 13 battery life

How’s your battery life since updating to iOS 13? If you recently updated to iOS 13 and now feel like iPhone battery is worse or draining faster than usual, then you’re probably not alone. Every year, when a new iOS release comes out, with it comes a host of complaints about draining battery and reduced … Read More

How to Upgrade from iPhone Running iOS 13.1 Beta to iPhone 11 or iPhone 11 Pro Without Losing Any Data

Sep 20, 2019 - Leave a Comment
iPhone 11 and iOS 13.1

If you had a prior iPhone running iOS 13.1 beta releases and just got a new iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, you may have noticed that you can not restore the iOS 13.1 beta backup to the new iPhone 11 with iOS 13 device. This is because you can’t restore … Read More

Troubleshooting iOS 13 Update Problems: Stuck on Update Requested, Verifying, etc

Sep 20, 2019 - 77 Comments
Troubleshooting iOS 13 update

iOS 13 is available to download and install for iPhone and iPod touch, and iPadOS 13.1 will be released soon for iPad. While for most users installing and updating iOS 13 and iPadOS 13 will go smoothly and work out fine, some users are experiencing various problems with the iOS 13 software update while attempting … Read More

How to Stop an iOS Update While Downloading

Sep 16, 2019 - 10 Comments
How to stop iOS updates while downloading

Have you ever needed to stop or cancel an iOS update before it installs on an iPhone or iPad? Installing iOS software updates is easy through the Settings app, but you may have noticed that once an iOS update starts downloading there is no ‘cancel update’ or ‘stop downloading update’ button or option. Nonetheless, despite … Read More

How to Hide Chrome Suggested Articles on iPad, iPhone, Android

Sep 14, 2019 - 9 Comments
How to remove Chrome Suggested Articles For You in iOS or Android

Chrome for iOS and Android defaults to showing an “Articles For You” suggested article section when opening a new Chrome tab or window with Google search. If you don’t want to see the Chrome suggested articles on iPad, iPhone, or Android, you can disable the Articles For You feature.

How to Stop FaceTime Opening Automatically on Mac

Sep 7, 2019 - 3 Comments
FaceTime on Mac

Some Mac users may be aiming to turn off FaceTime because they have noticed the app launches itself automatically. Some have even noticed that FaceTime opens itself automatically on boot when the computer restarts or on system startup. Sometimes this happens because of saved states and the user left FaceTime open before rebooting the Mac, … Read More

iPad Pro Touch Screen Unresponsive Randomly? Try These Tips to Fix It

Sep 3, 2019 - 67 Comments
How to fix Unresponsive iPad Pro touch screen issues

Some iPad Pro users report the touch screen is unresponsive at random. This can mean sometimes iPad Pro is not responding to any touch at all, or sometimes it may intermittently ignore touches or swipes or gestures, or the screen may appear to stutter or freeze after a touch, or even drop deliberate touches like … Read More

Screen Saver Stuck on Mac? How to Fix It

Aug 17, 2019 - 27 Comments
Mac stuck on screen saver

Ever had your Mac get stuck on the screen saver? This can happen sometimes and when it does the Mac is unusable since the screen saver is quite literally stuck activated. The most obvious symptom of this problem is just as it sounds; the screen saver is enabled and active, but the Mac won’t respond … Read More

How to Opt Out of macOS Big Sur / Catalina Beta Updates

Aug 13, 2019 - 1 Comment
How to remove the macOS beta profile

Want to stop getting beta updates to macOS Big Sur, Catalina, or Mojave? You can opt-out of receiving beta system software updates by removing the beta profile from a Mac. This works the same with both the public beta and developer beta profiles of MacOS system software.

How to Uninstall Malwarebytes on Mac

Aug 9, 2019 - 9 Comments
How to uninstall Malwarebytes from Mac

At some point in time you may have installed the popular Malwarebytes tool on a Mac to scan for malware, spyware, ransomware, junkware, and other garbage threats on a Mac, but at some point you may decide you want to uninstall Malwarebytes from the Mac and remove the utility from a computer. Whether you’re using … Read More

How to Install Malwarebytes on Mac to Scan for Malware & Adware

Aug 5, 2019 - 15 Comments
How to install Malwarebytes and scan and clean Mac malware adware virus etc

Malwarebytes for Mac is a popular and respected anti-malware tool for Mac that can help to clear a Mac of malware, ransomware, and viruses. While users can follow some simple tips to protect a Mac from viruses and trojans, and MacOS is fairly secure as-is from malware, junk ware, and adware, many Mac users often … Read More

How to Update an Email Password on iPhone & iPad

Aug 4, 2019 - 29 Comments
How to update email password on iPhone or iPad

Wondering how you can update an email password on iPhone or iPad for the Mail app? If you changed the password to an email account that is used on iPhone or iPad, you likely want to update that email password so the email address account continues to work on that device. This article will show … Read More

How to Remove Mail Rules from Mac Mail App

Jul 26, 2019 - 1 Comment
How to remove Mail Rules in Mac Mail app

Want to remove Mail rules from Mac Mail? Or perhaps you need to disable Mail rules when an errant mail rule has wreaked some havoc in the Mail app? Perhaps you created a Mail auto-responder and no longer need that mail rule anymore, or maybe you misconfigured a mail rule which is causing some issues … Read More

How to Add AppleCare+ Warranty to iPad or iPhone

Jul 14, 2019 - 1 Comment
How to Add AppleCare Warranty to iPhone or iPad

AppleCare Plus is an extended warranty program available for iPad and iPhone. If you have recently bought an iPhone or iPad, you can add AppleCare+ within 60 days of that devices purchase. AppleCare+ Plus will provide 24 months of tech support, repair, and replacement coverage for an iPad or iPhone, along with major components that … Read More

How to Find iPad Model Name & Model Number

Jul 13, 2019 - 13 Comments
iPad

Need to find the model name and model number of an iPad? Many iPad tablets visually look the same or similar, so you can’t always tell which iPad model a device is simply by looking at it. Fortunately, there’s an easy way to quickly find the iPad product name and iPad model number. We’ll show … Read More

How to Check Progress of iCloud Restore on iPhone or iPad

Jun 28, 2019 - 2 Comments
How to check progress of iCloud Restore to iPhone or iPad

Wondering how long an iCloud backup restore to an iPhone or iPad will take to complete? Restoring an iPhone or iPad from an iCloud Backup can take a while, depending on the size of the iCloud backup, and the speed of the internet connection the iOS device is connected to. If you want to check … Read More

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