Troubleshooting

Ever picked up iPhone XS, XR, X and found Apple Pay credit cards on screen? Or have you pulled iPhone X out of a pocket or bag and discovered that Apple Pay is open on the lock screen? This is from a new Apple Pay access feature that iPhone X enables by default, which allows … Read More

Some Mac users running older versions of MacOS system software may notice that after they plug an iPhone or a camera into their Mac, the computer starts running slower and, if it has a battery, the battery drains faster. Upon closer inspection with Activity Monitor on the impacted Mac, you might notice that a process … Read More

The Apple Keyboard light blinks twice when the keyboard is ready to be paired via Bluetooth with a Mac or another device, indicating it is ready to be setup. In other words, if you just got a brand new Apple Keyboard then the light will blink when turned on, and you need to pair it … Read More

You may have noticed that iPad can be charged not only with the included iPad charger, but also by using an iPhone charger, or by connecting an iPad to a computer via USB cable to charge. While all of these methods will charge an iPad battery, though some slower than others, sometimes you may encounter … Read More

Is your iPhone or iPad crashing repeatedly to a black screen as of December 2? The crash is usually seen by the end user as a sudden appearance of a black screen with a spinning wheel cursor, and then you must enter your passcode to use the device again. If the bug is particularly bad, … Read More

If your Mac is experiencing unusual problems that you suspect may be a result of a hardware issue, using Apple Diagnostics may help to identify and even troubleshoot a problem. Apple Diagnostics will run a suite of tests on the Mac to check for hardware issues – meaning, not a problem with system software, but … Read More

If you discover that Face ID is not reliably unlocking iPhone or iPad, you may want to try resetting Face ID and then setting it up again. Additionally, you can disable Face ID completely by resetting Face ID on a device and then not setting it up again. Resetting Face ID is pretty simple and … Read More

If you’re on a Mac with recent macOS release (Sierra or El Capitan), then Apple is defaulting to try and automatically downloading the 5GB installer for macOS High Sierra in the background to your computer. When the download completes, the Mac then sends you a notification suggesting that High Sierra is ready to install, with … Read More

Some MacOS High Sierra users have reported issues with wireless networking after updating their Mac to the latest system software version. The problems may range from difficulties connecting to wi-fi networks, dropping wi-fi connections (particularly after waking from sleep), sluggish wireless speeds, and other frustrating connectivity problems with wi-fi networks. This article will attempt to … Read More

Whether you’re setting up a new iPhone, migrating to an iPhone X from an old iPhone, or just restoring an iPhone through iTunes for troubleshooting or some other reason, the process of restoring an iTunes backup to an iPhone should not take an excessively long amount of time. But sometimes a peculiar situation can happen … Read More

Have you been trying to type “i” but it’s replacing itself with “A [?]” constantly on your iPhone or iPad? This is because iOS 11.1 introduced a curious bug for many iPhone, iPad, and iPod touch users that causes the letter “i” to autocorrect to the letter “A” usually followed by a square symbol with … Read More

Now that iPhone and iPad users can delete default apps from their iOS devices, you may find it important to know how to re-download those stock apps to reinstall them back onto your iOS device. This is possible with any of the default apps bundle with iOS that can be deleted and then restored, including … Read More

An unusual error can happen sometimes on the iPhone and iPad where iOS app names are replaced with “com.apple.mobileinstallation”, and when attempting to launch the apps with such a name, the app instantly crashes. Furthermore, attempting to delete the app with the name “com.apple.mobileinstallation” via the the traditional Home Screen approach usually fails, leaving the … Read More

Are you having difficulties with macOS High Sierra? While most Mac users who update to macOS High Sierra have no issues with the system software, there are small groups of users who have experienced a variety of problems with the software update. This tends to happen with every major system software release, either due to … Read More

Some MacOS High Sierra 10.13.x users may wish to downgrade back to macOS Sierra 10.12.x or even Mac OS X El Capitan. Mac users can downgrade from High Sierra to a prior Mac OS release, either by formatting the hard drive and clean installing Sierra or another prior system release, or by relying on a … Read More

Have you ever wondered how to turn off an iPhone or iPad? If so, you’re not alone. While most users keep their iOS devices turned on all the time, sometimes users may need to power down a device completely, be it for storage, shipping, to preserve battery life, or whatever other reason. The latest versions … Read More

If you frequently run out of storage space on an iPhone or iPad, you will appreciate a new feature in iOS that automatically saves storage for you. Called Offload Unused Apps, the toggle allows the iPhone or iPad to perform housekeeping and delete apps that have gone unused for a while, just as the name … Read More

There are mixed reports that updating to iOS 11 has slowed down some iPhone and iPad hardware, or that performance of tasks like opening and interacting with apps is slower after installing iOS 11. If your iPhone or iPad feels slow after installing iOS 11, then you might want to try a few of the … Read More