Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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Fix for “No Active Device Used For Your Location” on iPhone Error

Jan 30, 2024 - 1 Comment
Fix location sharing issues on iPhone with Find My

Some iPhone users have discovered they are not able to share their location in Messages or Find My, and instead get an error message stating “No Active Device Used For Your Location. You can check your settings in Find My.” This issue, when present, prevents the user from sharing your location, until it has been … Read More

Slow Performance in MacOS Sonoma? Fix Sluggish Speed on Mac

Jan 29, 2024 - 8 Comments
If macOS Sonoma feels slow then let us help speed it up

MacOS Sonoma is a perfectly great operating system for most Mac users, and many feel its variety of features and general enhancements offer improvements over its predecessor. However, not all MacOS Sonoma users are thrilled, and some people feel their Mac is slower after updating to MacOS Sonoma 14, experiencing more sluggish general performance, unresponsiveness … Read More

Fix AirPrint Not Working with iOS 17 Update

Jan 25, 2024 - 1 Comment
AirPrint on iPhone and iPad

A fair number of iPhone and iPad users are reporting that using AirPrint is no longer working on their device since updating to iOS 17 and iPadOS 17, or a later update to those operating systems (like iOS 17.2, etc). For many users impacted by this problem, the AirPrint compatible printer disappears after you select … Read More

Fix Step Count in Health App Updating Slowly on iPhone

Jan 19, 2024 - 3 Comments
iPhone Health app

If you’re the type of person who likes to keep track of their daily step count by using iPhone as a step counter, it is frustrating when the iPhone Health app step counter does not update as frequently as you’d like. Additionally, there are some challenges that are linked to specific step counts, and many … Read More

Where is Health App for Mac? Can I View My Health Data on Mac?

Jan 15, 2024 - 3 Comments
Health data and Health app on Mac?

Some Mac users are interested in viewing their Health data, workout data, activity and fitness data, all that is gathered from Apple Watch and iPhone, on their Mac. Recently, Apple added the Health app to iPad, so where is Health app for Mac? This should be easy, right?

Fix “Could Not Connect to Apple Watch” Error on iPhone

Jan 12, 2024 - Leave a Comment
Fix the Could not connect to Apple Watch error on iPhone

Apple Watch users may potentially see an error message on their iPhone that states that “Could Not Connect to Apple Watch”, which then advises a few troubleshooting tips. Often those troubleshooting tips offered in the error message will fix the issue, but sometimes you need some additional help in fixing the error message and connecting … Read More

Fix M2 MacBook Air Running Slow with a Simple Settings Tweak

Jan 11, 2024 - Leave a Comment
Fix a Slow MacBook Air with a simple trick

Some M2 MacBook Air users have discovered their MacBook is running slow from time to time, perceiving what feels like dramatically reduced performance. Usually when this happens, the MacBook Air slows down when the Mac is running on battery power, but the workload being performed is not particularly abnormal or even demanding; maybe it’s a … Read More

How to Restore & Reopen All Closed Tabs in Safari on iPad

Jan 10, 2024 - 2 Comments
Restore closed tabs in Safari

If you’ve accidentally closed tons of Safari tabs on iPad or iPhone and want to restore them, or you lost all of your Safari tabs by trying to create a Safari Tab Group (a surprisingly common occurrence, what a feature bug), you are probably desperately wondering how you can recover and reopen all closed tabs … Read More

“Available Software Updates Have Changed” Error on Mac, & How to Fix It

Dec 28, 2023 - Leave a Comment
Available software updates have changed error on Mac

Some Mac users may occasionally experience a peculiar error when attempting to perform a system software update on their Mac, with the error message stating that the “available software updates have changed” and to try again or contact Apple.

How to Reverse Function Keys (F1, F2, etc) on MacOS Sonoma

Dec 26, 2023 - 6 Comments
How to reverse function keys on MacOS

Some Mac users have noticed that after updating to macOS Sonoma, or various macOS Sonoma updates, their function keys are reversed. A common example of this is that when you tap on the F1 or F2 key to adjust the display brightness, nothing happens. Or you may press F10, F11, or F12 to adjust audio … Read More

Why is My iPhone Playing Music Randomly? Here’s a Fix

Dec 18, 2023 - 6 Comments
Stop iPhone randomly playing music when locked

Some iPhone users may discover their iPhone is randomly playing music, sometimes from within a pocket, or a purse, from a lap, or when being held in a hand but otherwise not in use. An iPhone may begin to randomly play music even when the iPhone is locked, making this a frustrating and potentially embarrassing … Read More

Fix Mouse Click Issues in macOS Sonoma

Dec 13, 2023 - 13 Comments
Fix mouse click issues in macOS Sonoma

A fair number of Mac users are experiencing some irregular click issues when using an external mouse with macOS Sonoma, and sometimes even the internal trackpad on various Mac laptops running Sonoma. For example, mouse clicks may randomly not register as clicks, or all clicks may be registered as right-click, or the trackpad or mouse … Read More

3 Helpful Tech Ideas for Your Thanksgiving Visits

Nov 23, 2023 - Leave a Comment
Tech Tips for Thanksgiving visits

It’s not unusual for those of us who are the “family geek” to spend time with less tech savvy people during the holidays, so why not use Thanksgiving as an opportunity to assist or improve the tech lives of loved ones? Express your thankfulness and gratitude with some helpful tech tips!

Fix “Gmail is having authentication problems. Some features may not work.” Error

Nov 21, 2023 - Leave a Comment
Gmail having authentication problems error message

Some Gmail web client users may occasionally see a red error message at the top of their Gmail inbox that says “Gmail is having authentication problems. Some features may not work. Try logging in to fix the problem.” The error can persist sometimes even on a logged in account, and if you have logged back … Read More

How to Verify & Repair Mac Disk from Command Line

Nov 8, 2023 - Leave a Comment
Mac Terminal icon

The Disk Utility application on MacOS has a command line counterpart, that allows Mac users to run disk maintenance and disk administration tasks, including verifying and repairing disks. There are obvious advantages and benefits to using the command line for tasks like this, particularly for troubleshooting scenarios, and remote management, but some advanced users may … Read More

Messages Using High CPU on Mac, Slowing Performance: 6 Troubleshooting Tips

Nov 2, 2023 - 2 Comments
Messages app using high CPU slowing the Mac

If your Mac feels excessively slow at random, or unreasonably slow for seemingly no apparent reason, you may want to check to see if the Messages app is open, as the Messages app for Mac has been known to use heavy amounts of processor and system resources. Next, you can investigate Activity Monitor for CPU … Read More

How to change media sync options on iPhone & iPad to make more storage available

Oct 28, 2023 - 1 Comment
unable to update iOS or iPads because you must change media sync options to make more storage available error message

If you’re trying to use a Mac to update iOS on iPhone or iPadOS on iPad, you may see an error message that says something along the lines of “Updating to iOS 17.1 requires at least 975.2 MB of free space on your iPad. Please change your media sync options to make more storage available.” … Read More

How to Download a Mac App from Github?

Oct 20, 2023 - 4 Comments
How to download full compiled Mac apps from Github

A ton of open source software is available on Github, and many Mac applications are often available to download for free through the Github service as well. And if you read websites like this one and many others in the Apple and tech world, you’ll often find links to neat software projects on Github. One … Read More

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