Troubleshooting

Have you ever gotten a new album or podcast, synced it over to your iPhone, iPad, or iPod touch, then when you went to play the songs you discovered they were grayed out in the Music app? The album is there, the song title is there, but because the song is grey you can tap … Read More

Are you seeing a “Waiting for activation” error when trying to use iMessage on iPhone or iPad? Despite setting up iMessage properly, some users occasionally encounter a “Waiting for Activation” error with iMessage, usually either upon updating to a new version of iOS or getting a new device and configuring iMessage for the first time. … Read More

Want to save a picture from Facebook to your iPhone? No problem, you can do this easily from the Facebook app to an iPhone or iPad, and we’ll show you how to download a picture from Facebook into iOS so that it appears in the Photos album on your device.

A fair amount of Mac users have encountered long lasting Wi-Fi connection issues, whether it’s a dropping connection, a refusal to reconnect after waking from sleep, or any other number of oddities pertaining to wireless networking. Often these connection problems can be resolved with renewing a DHCP lease and changing the MTU size, but sometimes … Read More

You’ve plugged an iPhone into a computer, and nothing happens. You look in iTunes, and the iPhone, iPod, or iPad isn’t there. Great, now what? What in the heck is going on? Don’t worry, there are usually a few simple solutions that will resolve the problem and et your computer to detect the iPhone or … Read More

Keeping software up to date is one of the top maintenance tips for Macs, but sometimes those Software Update notifications can be just plain annoying. Whether you’re just trying to focus on work, or the update that’s bugging you is irrelevant to your needs, here is every possible way you can stop software updating from … Read More

Most of us geekier folks instantly know if our iPhones are CDMA or GSM models, but not everyone pays as much attention to the largely insignificant technical details of their phones. Not to worry, it’s extremely easy to find out if an iPhone is GSM or CDMA, all you need to do is look at … Read More

If you’ve ever had to track down a particular plist file for an app you know how frustrating the process can be. Though preference files are usually named in a logical manner, that’s not always the case, and regardless the prefix of com.(developer).(application) is not always the easiest to navigate through. One method is to … Read More

Mac running out of disk space? Maybe you don’t have room for installing a new app, backing up a device, copying some files, or much of anything? If you’re running low on disk space or have ever received that dreaded “disk full” message when using a Mac, you know it can be pretty frustrating to … Read More

The Help menu that’s always visible in Mac OS X and within Mac apps is far more powerful than just serving as a knowledge base for questions about the app in use; it can also function as a full-fledged action launcher for any menu items. This is useful for when you’re either still learning keyboard … Read More

It’s a fact of modern life: Macs can run slowly for seemingly no reason, but chances are there is a reason the Mac is running so poorly and we’ll cover the most common reasons, how to know if each reason is causing the slow down, and most importantly, how to fix it. If your Mac … Read More

A peculiar bug that’s impacting some iPhone 5 users leaves the iPhone unable to find a signal and rejoin a 3G/4G network after leaving an area with EDGE or no service. Despite being in a location with adequate cell coverage, the iPhone will just report “No Service”. This is most likely a software issue with … Read More

If you want to completely peg CPU to stress test a Mac, turn no further than the Terminal. Using the command line you can easily max out all CPU cores and induce huge load on a Mac, making it easy to determine things like what temperature the processor reaches under heavy load, if fans are … Read More

Other than the Maps issues, the App Store in iOS 6 is probably the next most talked about change of the latest iOS system software. Though it’s undoubtedly a better user experience in a lot of ways, one area that really suffers is speed, and a lot of users are experiencing very sluggish behavior in … Read More

Some iPhone 5 users are experiencing a variety of issues with wifi on the device, almost always revolving around inconsistently slow wireless connections. If you’re having this problem, you’re not alone, and the good news is you can almost certainly get an immediate improvement by setting manual DNS on the device. Fixing Slow iPhone 5 … Read More

Guided Access, or what we to call “Kid Mode”, is a fantastic addition to iOS that lets you lock an iPhone or iPad into a single app. Well, great when it works as it’s intended, but it appears there’s a pretty frustrating bug that makes the feature work a little too well once it’s enabled … Read More

OS X Mountain Lion has been a fantastic update for Mac users, but some of us on portable Macs discovered an annoying side effect of reduced battery life, often accompanied by a Mac that felt warmer to the touch. Those issues have been largely fixed with the OS X 10.8.2 update, making it a must-have … Read More

Rebooting a Mac from the command line is fairly simple, though it should be pointed out that most Mac OS X users are best served just using the standard  Apple menu method to issue a system restart. Nonetheless, for advanced Mac users, using the terminal reboot command can be an invaluable trick for troubleshooting … Read More