Health App Dashboard Empty on the iPhone? It’s a Quick Fix
The iOS Health app can keep track of your movement, steps, and fitness throughout the day, and it works really great with the new iPhones… most of the time, at least. But sometimes you can open Health app and rather than seeing a chart of your fitness activity for that day, week, or month, you’ll see a blank dashboard, as if all of your prior activity, steps, and mileage has been erased.
Not to worry, your activity logs are not missing, and all of your health data is still on the iPhone*.
If you launch Health app and see the big “Dashboard Empty” message without any of your fitness charts, the solution is super simple. You just need to turn the iPhone OFF, and back ON again. You can do that in one of two ways: Hold down the Power button until the “Slide to Power Off” screen comes on, do that, then hold the Power button again to turn the iPhone back on again. Or you can go the hard reboot way and hold down the Home button and Power button until the Apple logo shows up. Either approach works, and when your iPhone boots back up you can relaunch Health app to find all of your missing Health Dashboard data to be filled in again, charts and all.
Yea yea, I know what you’re thinking, rebooting hardware is the lowest and dumbest technical resolution in the book, but if it works, who cares, right? That’s exactly the case with the empty Health Dashboard data, which, for whatever reason, does not respond to quitting the app or anything other than actually rebooting the iPhone hardware.
This is obviously a bug that has persisted throughout iOS 8 despite the various software updates released. I’ve encountered it a few times and just ran into it again myself with the latest update on an iPhone 6 Plus. And no, this is not the same bug as the Health app Dashboard not updating with or after activity, which happens sometimes too and can typically be resolved by quitting and re-opening Health app.
By the way, if you have a new iPhone and you are not yet tracking your steps, mileage moved, and some general fitness data, you should start. It’s easy to setup Health app tracking, and offers a simple way to keep an eye on your activity levels – just don’t be surprised if your movement levels are less than the recommended 10,000 steps per day, particularly if you have a desk job.
* The Health app data should be there unless you erased or reset your iPhone, or otherwise removed the data from Health app