Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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FaceTime Hanging Up & Disconnecting Randomly on iPhone or iPad? Here’s the Fix

Aug 26, 2020 - 28 Comments
FaceTime

Some iPhone and iPad users may occasionally run into a frustrating issue where FaceTime calls keep hanging up, dropping connections, disconnecting, or otherwise failing, usually after being on a successful FaceTime call for a few seconds. If you’re experiencing issues with FaceTime dropping calls, random disconnections, and hang ups, then read on to help troubleshoot … Read More

How to Chat with Apple Support

Aug 26, 2020 - 20 Comments
How to Chat with Apple Support

If you’re unable to resolve any issue that you’re facing with an Apple device or service despite reading our articles, you can always get in touch with an official Apple Support agent for further assistance.

How to Force Quit Apps on Apple Watch

Aug 17, 2020 - Leave a Comment
Apple Watches with crosses on

Ever had an Apple Watch app freeze or become unresponsive? if so, you may wish to force quit the Apple Watch app.

How to Downgrade iOS 14 Beta on iPhone Back to iOS 13

Aug 12, 2020 - 1 Comment
How to Downgrade iOS 14 Beta on iPhone Back to iOS 13

Want to downgrade from iOS 14 beta on iPhone and revert back to iOS 13? Are you facing any major issues after updating your iPhone to iOS 14? Or perhaps you’re not enjoying iOS 14 as you thought you would? Luckily, you can downgrade the iPhone software back to iOS 13 without losing all your … Read More

How to Enter Recovery Mode on iPhone SE (2020 Model)

Aug 11, 2020 - 2 Comments
How to Enter Recovery Mode on iPhone SE

If you have the latest iPhone SE model (from 2020), you might want to learn how you can put your device into recovery mode. Recovery Mode can be useful in order to troubleshoot various software related issues you’re facing with the device.

What the ‘Legacy System Extension’ Mac Message Means & What To Do About It

Aug 8, 2020 - 13 Comments
macOS legacy system extension warning

If you’re using a Mac running MacOS Catalina 10.15.4 or later (including Monterey and Big Sur), you might have seen a new and somewhat cryptic message pop up when your Mac is turned on, or when you use certain apps. Titled “Legacy System Extension”, the message goes on to note that “existing software on your … Read More

Why Am I Not Getting Emails on iPhone? Troubleshooting Mail on iPhone & iPad

Aug 7, 2020 - 12 Comments
Troubleshooting Mail on iPhone

Having trouble with emails on iPhone or iPad? The Mail app that comes preinstalled on all Apple devices like the iPhone, iPad and Mac is widely used by iOS and ipadOS users to send and receive emails, regardless of what e-mail service they use. And it typically behaves as expected, but sometimes you may not … Read More

iPhone / iPad Bluetooth Won’t Turn On or Work? Here’s How to Fix & Troubleshoot

Jul 26, 2020 - 2 Comments
Bluetooth Troubleshooting on iPhone & iPad

Making Bluetooth connections with peripherals and other devices from your iPhone or iPad is a fairly simple and straightforward procedure for the most part, but sometimes you might run into connectivity-related issues. In rare cases, you might be unable to successfully pair or connect a Bluetooth accessory to your iOS device, or you might have … Read More

FaceTime Not Working on iPhone or iPad? Here’s How to Fix & Troubleshoot

Jul 20, 2020 - 1 Comment
FaceTime Troubleshooting on iPhone & iPad

Apple’s FaceTime feature offers a free and convenient way to make video calls with other iPhone, iPad, and Mac users. Although it works seamlessly for the most part, you could occasionally run into FaceTime problems and connectivity-related issues. In some cases, you may find a situation where you’re unable to start or join FaceTime video … Read More

How to Enable or Disable Optimize Mac Storage

Jul 18, 2020 - 1 Comment

Optimize Mac Storage is a settings option available on the latest versions of MacOS that allow certain files, data, and documents to be stored on iCloud and iCloud Drive when storage on the Mac is running low, effectively offloading some data from the Mac to iCloud. This may be a convenient feature for some Mac … Read More

How to Change Apple ID Password from iPhone or iPad

Jul 15, 2020 - 1 Comment
How to Change Apple ID Password from iPhone

Looking to change your Apple ID password from your iPhone or iPad? There are multiple ways to go about it, but the most convenient way would be to change it right from the comfort of your device.

How to Disable CarPlay on iPhone

Jun 19, 2020 - Leave a Comment
How to Disable CarPlay

Ever wanted to disable CarPlay? Perhaps you want to turn CarPlay off because you find it distracting, or maybe you just want to disable it while a certain passenger(s) is riding around with you and your iPhone equipped vehicle. Or perhaps you want to disable CarPlay and turn it back on again as a troubleshooting … Read More

How to Update iPhone Driver on Windows PC

May 28, 2020 - 1 Comment
How to Update iPhone Driver on Windows

Is your iPhone not being detected by Windows? Maybe you’re trying to access an iPhone or iPad for transferring photos to the PC or to sync with iTunes and music on the computer? If you’re on Windows and your iPhone or iPad device isn’t recognized by the software when it’s connected with a USB to … Read More

How to Fix “This app is no longer shared with you” Error on iPhone & iPad

May 24, 2020 - 14 Comments
Fix App No Longer Shared with You iPhone and iPad Error

Some iPhone and iPad users have discovered a curious “This app is no longer shared with you” error message when trying to use some apps own their devices. For some users the error is apparently random, but for others it is showing up after updating apps, or after updating their system software to iOS 13.5, … Read More

How to Access “Updates” in App Store for iPhone & iPad from Home Screen

May 16, 2020 - 5 Comments
How to access Updates in App Store on iPhone and iPad with IOS 13 and iPadOS 13

If you find the new way of updating apps in iOS 13 and iPadOS 13 to be too slow or too many steps, there’s a faster way to access the Updates section of the App Store on iPhone and iPad, and you can jump directly to app Updates from the Home Screen. This article will … Read More

How to Disable Red Badge Circle on System Preferences in MacOS

May 12, 2020 - 37 Comments
How to hide the red badge icon from MacOS System Preferences

System Preferences in MacOS shows a red badge circle icon when there is an available software update for the Mac. This can be helpful for users who want to be notified of software updates, but it can be annoying to other Mac users who are specifically avoiding a particular software update. For example, many Mac … Read More

How to Fix Cron Permission Issues in macOS Big Sur, Catalina, & Mojave

Apr 27, 2020 - 12 Comments
Mac Terminal icon

Some advanced Mac users may have noticed that certain shell scripts with cron, cron jobs, and crontab are either not working at all, or not able to function properly in the newest versions of MacOS, notably Mojave 10.14, Catalina 10.15, macOS Big Sur 11, and later. Depending on the situation, this may be accompanied by … Read More

Cannot Connect to App Store on iPhone or iPad? Fix & Troubleshoot App Store Connection Issues

Apr 26, 2020 - 7 Comments
Cannot Connect to App Store on iPhone and iPad error

If you’re using the App Store on iPhone or iPad you may occasionally run into an issue where you see an error message upon launching the App Store that says “Cannot Connect to App Store”, rather than the typical App Store options you’d expect to see. This can be frustrating as an inability to connect … Read More

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