Troubleshooting

Having a problem with an Apple device, Mac system software, or iOS? Maybe your Mac is behaving weird, or your iPhone isn’t charging properly, or an iPad app is crashing, or something is just not working as expected? Browse through and search our troubleshooting articles and you might be able to resolve the problem!

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How to Fix iPhone 5 Not Working Recently with Internet, Calls, Data, GPS

Nov 9, 2019 - 6 Comments
How to fix iPhone 5 not working internet, calls, GPS

If you have an iPhone 5 that is now experiencing cellular data problems with failure to connect to the internet, wireless not working, and even the inability to make phone calls consistently, the phone may be experiencing the GPS date & time bug discussed here which began to impact iPhone 5 internet functionality on Sunday … Read More

iPhone 11 Won’t Connect to iTunes on Mac? Here’s the Fix

Nov 6, 2019 - 50 Comments
Fix iPhone 11 not syncing or showing in iTunes

Some iPhone 12, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, and iPad Pro users have discovered that iTunes does not recognize the new iPhone connected to a Mac. Instead, launching iTunes with iPhone 12, iPhone 11, iPad Pro, or iPhone 11 Pro connected via USB cable does nothing, and the iPhone does not … Read More

iPhone Personal Hotspot Not Working? Try These Fixes to Troubleshoot

Nov 2, 2019 - 16 Comments
Turning on iPhone personal hotspot

Is iPhone Personal Hotspot not working for you? If you’re trying to use Personal Hotspot or connect to iPhone Personal Hotspot from another Mac, PC, or device and you find the wi-fi sharing feature is not working, it can be understandably frustrating as many users rely on this feature for internet service on the go, … Read More

How to Invert Screen Colors on iPhone & iPad

Nov 1, 2019 - 3 Comments
How to invert screen on iPhone or iPad

Want to invert the screen of iPhone or iPad? You can invert the screen colors of iPhone or iPad easily through an Accessibility option. This can be very helpful to many users for various purposes, whether for reviewing things on the display in dim ambient lighting, due to some color blindness or other visual difficulties, … Read More

How to Stop Accidentally Deleting Emails in iOS 13 Mail on iPhone

Oct 30, 2019 - 9 Comments
Confirm that you want to delete email in Mail for iPhone

Some iPhone users are finding they are accidentally deleting emails in Mail app of iOS 13, instead of replying to them as desired. This is because the Trash icon to delete emails is located directly next to the reply icon, a change to the Mail app interface that was introduced to iPhone with iOS 13. … Read More

PSA: iPhone 5 Must Update to iOS 10.3.4 ASAP to Avoid Internet Problems

Oct 28, 2019 - 21 Comments
iPhone 5

Update: You can read how to fix iPhone 5 not working recently with internet, data, cellular calls, etc, here. If you use iPhone 5 you will want to update the device to iOS 10.3.4 as soon as possible. Failure to do so means iPhone 5 will have problems with internet connectivity and functionality, significantly degrading … Read More

How to Fix “application is damaged, can’t be used to install macOS” Errors

Oct 24, 2019 - 202 Comments
Fix copy of Install MacOS damaged and cant be used to install macOS

If you have attempted to use a MacOS installer application recently, you may discover an error message stating something like “This copy of the Install macOS Mojave.app application is damaged, and can’t be used to install macOS.” This prevents the installer of macOS from working and running, and essentially makes the installer applications useless. The … Read More

How to Save Photos & Videos from Messages in iOS 14 & iPadOS 14

Oct 22, 2019 - 14 Comments
How to Save Photos & Videos from Messages on iPhone and iPad

Wondering how to save photos, pictures, and videos from Messages in iOS 13, iOS 14, and iPadOS 13 or newer? If you’re perplexed you may not be alone, as some users have discovered the changes to the photo and video saving mechanism in Messages app to be more confusing than before, leading some people to … Read More

How to Turn Off iPad Pro

Oct 20, 2019 - 10 Comments
Turn off iPad Pro

Want to turn off iPad Pro and completely power it down? Maybe you’re going to travel with iPad Pro and want to keep it powered off to preserve battery, or maybe you want to turn it off because you aren’t going to use it for a while. Whatever the case, you can easily turn off … Read More

How to Hide MacOS Catalina from Software Update on Mac

Oct 16, 2019 - 60 Comments
How to hide MacOS Catalina update on Mac

Want to stop MacOS Catalina showing up in Software Updates on a Mac? Don’t plan on updating to MacOS Catalina anytime soon? Still up in the air about whether or not to update to MacOS Catalina 10.15? If you don’t want the “MacOS Catalina” update to show as available to download in the Software Update … Read More

How to Update & Install MacOS Catalina

Oct 13, 2019 - 8 Comments
How to install MacOS Catalina

Want to install MacOS Catalina on a Mac? This article will show you how you can install and update MacOS Catalina upgrade on any compatible Mac. It’s a fairly straight forward process, and by following the steps you should be running the latest and greatest MacOS Catalina 10.15 in short order.

List of Macs & iPads with Sidecar Compatibility

Oct 11, 2019 - 13 Comments
Sidecar compatible Mac and iPad models

Wondering which Mac and iPad models support Sidecar? If you’re curious as to whether or not a Mac and iPad is compatible with Sidecar, you’ll find the list of supported devices below to be helpful. Not all Mac and iPad models support the feature, but most new models do. Sidecar is the helpful new feature … Read More

Troubleshooting MacOS Catalina Problems

Oct 9, 2019 - 188 Comments
Troubleshooting MacOS Catalina problems

Some Mac users have reported a variety of problems with MacOS Catalina, ranging from installations getting stuck or taking abnormally long, to problems with some apps not working, to issues with certain printers or accessories no longer working, App Store difficulties, iCloud and Apple ID issues, amongst other nuisances. While installing and using MacOS Catalina … Read More

Should You Update to MacOS Catalina? Or Wait? Or Not At All?

Oct 9, 2019 - 39 Comments
Should you update to MacOS Catalina or wait or not

Wondering if you should update to MacOS Catalina or not? Are you not sure if you’re truly ready to update and install MacOS Catalina? Perhaps you have a critical app or two that you know aren’t supported by Catalina, or maybe you’re hesitant to update because your current Mac system is working just fine for … Read More

How to Delete Apps in iOS 14 & iPadOS 14

Oct 6, 2019 - 16 Comments
How to delete apps in iOS 13

You might be asking yourself how to delete apps in iOS 14 and iOS 13, now that when you long-press on an app icon you see a contextual menu. The functionality for deleting apps and removing them from an iPhone, iPad, or iPod touch remains in iOS 13 and iPadOS 13 or later, but it’s … Read More

How to Downgrade iOS 13.1 / iPadOS 13.1 & Revert to iOS 12.4.1 on iPhone or iPad

Oct 3, 2019 - 23 Comments
How to downgrade iOS 13 or iPadOS 13

Want to downgrade from iOS 13 or ipadOS 13 (or 13.1, 13.1.1, 13.1.2) and revert back to iOS 12.4.1 on an iPhone or iPad? If you want to downgrade and remove iOS 13 or iPadOS 13 from an iPhone, iPad, or iPod touch, you can do so but you must have a computer ready, whether … Read More

iOS 13 Slow? Tips to Speed Up iPhone & iPad with iPadOS & iOS 13

Oct 2, 2019 - 15 Comments
How to speed up iOS 13 and IpadOS 13 if it feels slow on iPhone or iPad

For most users, installing iOS 13 and iPadOS 13 will speed up their devices by quite a bit, but for some they may feel that installing iPadOS and iOS 13 has made their iPhone and iPad feel slower. If you recently updated to a new iOS 13.x or iPadOS 13.x.x release and now feel your … Read More

How to Update iOS 13 / iPadOS 13 Beta to Final Version of iOS 13 / iPadOS 13

Sep 29, 2019 - 2 Comments
Update iOS or iPadOS beta to final

Want to update an iOS / iPadOS beta device to the final stable public version of system software? Are you currently running iOS beta on iPhone or iPadOS beta on iPad and want to be sure that future software updates are the final official stable builds, rather than beta versions? If you want to leave … Read More

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