Troubleshooting

We’ve all been there; you’re working away on your iPad with Magic Keyboard, and you knock over a cup of coffee, or a drink gets spilled, and the Magic Keyboard gets splashed or soaked in liquid. Uh oh! Now what? This recently happened to me, and I saved my iPad Pro and Magic Keyboard using … Read More

Forgetting or losing a password is a hassle, but assuming you save your logins and passwords with iCloud Keychain, that happens less and less. But you can still delete a password or login, whether intentionally or accidentally, and then end up needing access to that login information or password later. Fortunately the Mac offers a … Read More

Some Mac users may discover a process called AKAuthorization, AKAuthorizationRemoteView, “AKAuthorizationRemoteViewService”, and/or akd, running on macOS. Sometimes these process may be taking up inordinate amounts of CPU, which can add to the confusion, or concern. And, it’s not unusual for Mac users to find the “AKAuthorization remote view” name to sound a little suspicious, which … Read More

Some iPhone users are experiencing an error message that says “This iPhone is open in another window” when attempting to sync music between their Mac and iPhone. Users may see the error message even when there is no other window open in the Music app on Mac, making this a peculiar error message that doesn’t … Read More

Has your iPhone or iPad been feeling a bit sluggish since updating to iOS 17 or iPadOS 17? You’re not alone, this happens to many users after major system software updates. Normally, updating should make your device faster, but not right away, especially if you have an older device, or you have tons of stuff … Read More

Now that iOS 17 is here, you may have updated your iPhone to iOS 17, but now feel that your battery is draining faster than usual, or that iOS 17 has made your iPhone battery life worse. iOS updates causing battery drain is a familiar story that happens every year when a major new iOS … Read More

Have you ever wondered if your iPhone battery needs to be replaced? Maybe you are experiencing rapid battery drain, or other battery health issues like sluggish performance, random shutdowns, or the dreaded swollen battery issue with your iPhone. Read on and we’ll review five common signs that it’s time to replace the battery on your … Read More

As a Mac user, you’re likely already familiar with how to install macOS system software updates, which tend to be a simple process. But sometimes you get weird errors when loading the Software Update control panel, and those errors can lead to failures when attempting to install or even load available system software updates on … Read More

Some Mac users who also work with Windows, or who have drives, network shares, or other volumes that are from the Windows world, may occasionally come across LNK files with a .lnk file extension. If you’re wondering what these files are and how you can open them on the Mac, you should continue reading so … Read More

An unusual and rare Mac error may come across for some MacOS users when using BBEdit, or perhaps even other apps, that says “The application appears to have been tampered with.” This appears to be some variation of the “app is damaged and can’t be opened” error message that some Mac users may occasionally see. … Read More

Some Mac users have discovered a seemingly random device called “openthread.thread.home.arpa” in the Network section of Finder, which is where you see other available network computers and devices. Curiously, if you click on “openthread.thread.home.arpa” to try and connect to it or interact with it, you will find that generally nothing happens. So, what is openthread.thread.home.arpa … Read More

Some Mac users have discovered an alarming message when using macOS Sonoma that says “Unknown is capturing your screen”, appearing in the users menu bar. The “Unknown is capturing your screen” message is not actionable, and typically it appears for a few seconds and then vanishes, making it more concerning. What’s going on that is … Read More

Some iPhone and iPad users who are running the iOS 17 beta and iPadOS 17 beta may occasionally encounter an error when attempting to update their system software. The error message appears on the Software Update screen of Settings and usually says something like “Unable to Check for Update – An error occurred while checking … Read More

Apple has pulled the rapid response updates for iOS 16.5.1, iPadOS 16.5.1, macOS Ventura 13.4.1 that were intended to fix a security issue with Safari.

You can now easily check your AppleCare warranty coverage right on the iPhone or iPad, for not only your device, but also any other devices that are paired to it, like AirPods or Apple Watches. All Apple devices come with a one year limited AppleCare warranty, but many users opt to purchase the optional various … Read More

Quick Start is the fantastic feature that allows users to easily transfer data from an old iPhone or iPad to a new iPhone or iPad, seamlessly, wirelessly, and with minimal effort. While Quick Start typically automatically opens when you get a new iPhone or iPad and you’re beginning to set it up, it doesn’t always … Read More

Apple uses Rapid Security Response Updates to deploy critical fixes to security issues, and these updates are pushed to your iPhone or iPad automatically by default. While this is generally a good thing, since these little micro-updates are installed to protect your device from critical security issues, and installing them does not even require the … Read More

Many iPhone, iPad, and Mac users may be interested in using various features related to Live Text, Visual Lookup, and Camera Translate, but not all hardware will support these features. Live Text, which allows you to select text from photos and images, Visual Lookup, which allows you to identify objects found in photos and images, … Read More