FaceTime Stuck on Connecting & Fails? Here’s How to Fix in iOS & Mac OS X
FaceTime makes video chat and audio calls easier than ever, or at least, it does when FaceTime works. While FaceTime used to be one of the most reliable ways to initiate a video conversation between any Macs, iPhones, or iPads, sometimes it just doesn’t work. More recently, a bug has been identified that has completely broken FaceTime for many users, which may cause FaceTime to get stuck on “Connecting…” either staying there indefinitely without a connection, or failing and dropping a FaceTime chat instantly. This problem can impact both FaceTime Video and FaceTime Audio calls for either Mac OS X or iOS, but there are means of troubleshooting the issue if you happen to run into persistently failing connections.
Because FaceTime is a two-way service, some of these troubleshooting tricks will need to be performed on both sides of the connection; meaning both on the caller and recipients device. Failing to do so may cause FaceTime to continue to report connection failures.
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